Hotel Gran Caribe Arenas Blancas(3.5 stars)

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Average rating

77 hotel reviews

    Rating by categories

  • Hotel in general
    3.4
  • Room
    4.0
  • Service
    4.0
  • Location
    5.1
  • Food and Drinks
    3.5
  • Sport & entertain
    4.3
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13 hotel reviews in Englishsorted by travel date
Tina
Very good pleasant vacation
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2012
Hotel was great especially the staff very friendly and not pushy. Very good location go to habana club right nearby and the location of Varadero nearby purchase possibilities there is also read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Frank
I feel me in arenas blancas
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
Who German standards for this hotel is be disappointed. I need no hotel, which shined, where everything is perfect. Therefore I feel well at the arenas blancas and will also next year the 9. time my vacation stay there. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Katja
Despite negative reviews a great stay
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2012
Naturally this is four star hotel not with our hotel standards comparisons. I must reviews agree, that some areas and parts of the room broken or run-down are. The leisure activities were great. Which we however cannot confirm is, that it here around the hour noisy. It was from about 3:00 P. M. a entertainment program starting with music ( silent). We had our room to the pool and could peace our midday nap. Evenings around 21:00 then began the evening entertainment, which 11:00 P. M. is stopped. From then was peace. There are very lots of ... Russians and Canadians in the hotel, they did but, as all other also, normal behavior. At the adjacent Hotel Solymar for us it was way too loud. Only young people, the night to the day. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Tanja
Shabby hotel
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • May 2012
The hotel has it best times and needs to be renovated. The facilities for disabled guests of the hotel and the room are dated. The beach at the hotel is dreamlike nice. In the immediate area there are a lot of bars, restaurants and shops. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Robert
Lively hotel in a good location
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • April 2012
A lively hotel with many young guests, partly as a group arrived. The hotel complex is with some large fresh water pools on a very large grounds equipped. The beach with a beach bar is dreamlike. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Daniel
Cuba beautiful country hotel, unfortunately a disaster
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • February 2012
It is a hotel! It is only on Massentouristen set, the more people the more better. It is the party hotel for Varadero! With 50% Canadians and 40% Russians! Not for German tourist suitable. Rooms are very large but very shabby and dirty! The cleaning lady understands not much of your job read more
  • Room
    2.0

    the rooms are nice large and bright. The furniture was all very old and accordingly shabby and dirty. Furthermore can happen that one under the shower and suddenly no water comes. Exactly the one TV uses and no sound came. Only positive I booked a room on the street side had, so at night you could at least sleep.

  • Gastronomy
    1.0

    the food is not even worth 2 stars. Everyday the same and tasted really bad. Many guests were more on the toilet as anywhere else. I liked it although nothing constituted us however as mentioned imperfect disaster! And if you don't punctual came when the buffet restaurant opened, was the food mostly cold or was only from time to time filled! The largest part of the staff exactly like at the bars only on tip out!

  • Service
    3.0

    80% of the staff were only friendly and somewhat faster after they had taken tips. You should be a little Spanish or English, German understands there nobody! The cleaning of the rooms was actually not available, bed sheets in 14 days not once been changed, towels are partly dirty the soil only repealed and again to the hooks hung have been. Complaints senseless interested not really someone. Even the tour operators was there also nobody interested.

  • Sport & Entertainment
    4.0

    It was a lot of animation technically, but the biggest part was only trash! The beach on Cuba is a dream! In this hotel, unfortunately from all the Canadians and Russians fully trashy. Everywhere couches cups, cigarettes, plastic plates and so on beach was in the 14 days not once cleaned! The sea is a dream, you see more outside still 3 meters under the ground. Water temperature so at 25 degrees. Beach chairs were the most broken or worn out. The worst I found that it was close to the beach not a shower was after swimming in the sea that salt abduschen to be able

  • Hotel
    2.0

    It is a hotel! It is only on Massentouristen set, the more people the more better. It is the party hotel for Varadero! With 50% Canadians and 40% Russians! Not for German tourist suitable. Rooms are very large but very shabby and dirty! The cleaning lady understands not much of your job

  • Location
    5.0

    the location of the hotel is ideal. Out of the hotel and immediately you in the center of Varadero. From the airport approximately 30 minutes on foot. The complex is very large since 2 hotel bunkers together belong.

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Katharina
No four star hotel!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • February 2012
This hotel is absolutely not recommendable. The food is very bad (lunch and dinner). We were therefore almost every evening eat out. Relaxation is not really possible, as the entertainment (with large boxes) directly to all poolRoom is addressed (often until 00:00 o'clock). There is either pool-room/ room with a sea view or room to the street. If you decide for the pool room you couldn't sleep, get a room to the street you get the gasoline odor from. The hotel is full bawling Canadians or Russians the often until late at night no end. With complaints one was ... on his own and you hardly help( room changing etc.). read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.7
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Manfred
Hotel at the end of
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2011
An older hotel, which normally should be closed and completely renovated. The rooms are ready, defective parts, broken pieces, furniture together denominated, filthy furniture, totally dirty air conditioning, water comes from the ceiling in the bathroom. Lobby renovated, that means noise (it was not informed in the catalog of FTI). The dinner we had in the neighboring hotel take (it was not informed in the catalog of FTI). The check-in process was often very quickly and there was long waiting periods. The beach was a dream, the pool area is nice. read more
  • Room
    1.0

    Catastrophic condition, broken and dirty furniture, broken windows, together denominated furniture, dirty air conditioning, toilet Seats defective, water came from the ceiling in the bathroom, horror!

  • Gastronomy
    3.0

    long queues in the evening, as the dinner in the neighboring hotel is offered and in the arenas blancas not( hike 5 minutes), it was often a long time for replenishment maintained to be. Quality OK, but not 4 stars moderate

  • Service
    3.0

    the staff were once again and even less hard-working, not like 4 stars in any case

  • Sport & Entertainment
    2.0

    small disco available, not very nice, nothing else to do

  • Hotel
    1.0

    An older hotel, which normally should be closed and completely renovated. The rooms are ready, defective parts, broken pieces, furniture together denominated, filthy furniture, totally dirty air conditioning, water comes from the ceiling in the bathroom. Lobby renovated, that means noise (it was not informed in the catalog of FTI). The dinner we had in the neighboring hotel take (it was not informed in the catalog of FTI). The check-in process was often very quickly and there was long waiting periods. The beach was a dream, the pool area is nice.

  • Location
    4.0

    not centrally located, but that is known and not a problem

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Annette
great beach
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2011
We were greeted by tour operator on site put up here, because the actually booked hotel (Palma real) was not OK. in the hotel at the time lots of young Canadians, the party went on, which night sometimes also very loud. The hotel itself was all right, the room was always clean, in the rest of the hotel area and in the pool lay occasional a trash, but not at the staff, but of the tourists was. The food was not exhilarating, but there was always something found. The staff in the field of the restaurant is very, very friendly ..., if you give them a tip, you are in the breakfast 10 euros this is however the latest during dinner forget, so if someone travels always thinking of change. for German children absolutely not suitable, since the activities were mostly on the South American tourist oriented. We had 14 days our 8-year-old son completely alone, there was no child to play. I believe, if Cuba must be cut back. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Distance to the beach
    6.0
    Other leisure activities available
    3.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Isabell
Great beach vacation-all satisfied! archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • April 2011
The bad reviews here, i can me definitely not subscribe! Of course you must this vacation as a beach vacation see, since outside the hotel definitely is nothing going on and fast the poverty of the country becomes visible. But for that reason must be clear to everyone, that he there are no european standard expect! For us it was a succesful vacation-you are not allowed all standards compare -the beverages at the beach and at the pool bars in plastic cups, the food at the beach not really recommendable-but top in the main restaurant actually always something for everyone-mostly ... fresh grilled prawns, fresh fish and, and, and. That, of course, neither the cheese or the sausage tastes the same as at home should be of course. The beach and the water was wonderful-and is a time of the a or other unimportance be overlooked. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Thomas
Very nice location directly on a dream beach hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2011
The hotel is located on a of the most beautiful beaches in the we have ever seen. In it were more than enough available, but unfortunately just 15 umbrellas for about 300 guests. Beach cloths to get was hit and miss. The five star neighboring hotel solymar can fully use (restaurants, bars, pool and activities). Thus one has eight different restaurants available. The staff is very friendly and helpful, we only had about difficulties to the reception. The room were large, sufficiently furnished, but as in almost every hotel shelves and shelves in the closet, so that one or more ... from the suit-case live less must. The town Varadero had imagined we us loud. Nightlife or shopping possibilities were only very limited in our opinion available. What you should definitely make on each is a trip to havana and the surrounding area. All in all it was a very enjoyable and relaxing holiday. The country and also the hotel can recommend we on each case. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
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Andrea
A fantastic country archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2010
It is only two kinds of people, either one loves the country Cuba or not you love Cuba. We belong to the first group. We're flying 1997 regularly to Cuba. Are the same five years in arenas blancas hotel, what us from the other hotels prefer the most. The grounds and the beach are amazing. beautiful in the hotel are all very friendly and has one a problem this is a helped. It is some of the staff, the also spoke German. The food is typical of the country and from reaching. The most beautiful were the many small streets ... bars with the live music, such as, for example, Calle 62. At the many Canadians should not disturb. After a week the disappeared again. My husband and I look forward to us on October, because we fly to Cuba again, in this hotel. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Karin
Don't book in any case! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2009
Cleanliness, not available. Rooms smelled damp, mouldy. Condition, dirty non-maintained property with many flaws. Catering beneath contempt. Best bring your own (seriously). Nationalities, 90 % Canadians 2 % Germans, the rest spoke Spanish. read more
  • Room
    1.5

    As I said before there is a musty smell and mould in the bathroom. Beds are okay. Furniture too. Not enough room in the closet. Rooms on the sea side were too noisy because of the animation. Short night's sleep .

  • Gastronomy
    1.0

    Lobby bar open until 11pm but with much luck you might get something to drink from a plastic cup after 10.30pm. Staff are concerned with their own interests and don't have time for guests. Snack bar by the pool open until midnight, drinks only in plastic cups; Cuban restaurant Italian restaurant and international restaurant would be recommendable. Food typical for the country, lots of fish (dry), many bones without meat. Staff picks the best bits for themselves before the guests get served!!!

  • Service
    1.0

    Language, English and Spanish. Zero additional services, zero dealing with complaints. Check-in simply rude.

  • Sport & Entertainment
    4.0

    6 suns for the beach and the water which is really great. Pool area was okay, but who needs a pool when there is such a beach. Free beach chairs are everywhere. Also enough shelter from the sun available.

  • Hotel
    1.5

    Cleanliness, not available. Rooms smelled damp, mouldy. Condition, dirty non-maintained property with many flaws. Catering beneath contempt. Best bring your own (seriously). Nationalities, 90 % Canadians 2 % Germans, the rest spoke Spanish.

  • Location
    4.5

    Distance to the beach, a few metres away. Town centre nearby, on main bus route 4.-Euro day pass. Transfer time from the airport without any stops 30 minutes, with stops it can be up to 1 hour. Entertainment in the evening for 1 hour from 9.45-10.45pm.

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