Hotel Jardines de Nivaria(5 stars)

C/París, s/n 38660 Costa Adeje Sta. Cruz de Tenerife Show map

Average rating

214 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.6
  • Location
    5.4
  • Food and Drinks
    5.5
  • Sport & entertain
    5.1
Filters
You selected:
78 hotel reviews in Englishsorted by travel date
Irène
Unfortunately not perfect!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
More frustrating 4-day trip, the in no way the price of around 450/ night was. As just everything right: incorrect - a 30 cent -supermarket-yoghurt, beautifully served on a stylish plate in the à la carte gourmet Breakfast room - to request for dark bread /rolls with a selection of bread for breakfast only bright rolls and Cakes stand by only a few toasted sesame corners, those was only lukewarm. - on the soil hingeworfene newspapers in the suite - benütztes dishes, the saturday until monday-lunch not from the suite is - an absolutely unfriendly doorman/porter, the greets and unfriendly ... from the laundry looks (permanently, not about 1 times) Absolute no-go's in our opinion in a star hotel! We are excited and frustrated left, unfortunately, for an amount of 1850 Euro for 4 days, simply not justified is! read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Jens
Sophisticated stay with some minor flaws
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
The hotel complex is preferably only separately from the promenade directly at the beach. Many restaurants and shops are in a few minutes easily reachable on foot. Half board is thus in my opinion not necessary, because the not very varied breakfast buffet no canarian specialities were contained. Here would be at least a small canarian corner makes sense. The à la carte restaurant is no real alternative, since the selection very small is, the service very long time, you simply cannot after desire and mood again can choose. Here would be for suitengäste a buffet-de-luxe certainly sensible. Since the ... booked junior suite with a view of the sea didn't like (very partial ocean view ), we could for only 11 € a night an upgrade to a standard suite with a view of the sea use. That was a large accommodated. The audience is mostly around 70, english, german or russian. It creates a certain seniorspot atmosphere. Is reflected in the evening entertainment designed. A little pleasing displays the prices of the mini bar, for example Cola 0,3 liter about 3 €, in the supermarket 0.5 liter 1 €! A no-go are the waits at peak before the büfettsaal for breakfast. Unbearable are in my opinion the tolerated pool chair reservations in particular on the terrace direct to the sea %blank%. The arrogance of the guests despite announcement of the management unfortunately not regulated. Very good housekeeping, suite a good size and very well furnished (2 flat-screen tvs, free safe, bidet, big balcony etc.). The area impressed overall very commercial, who the target Tenerife-south may, is in the hotel in good hands. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
HELGA
Construction
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
Construction in front of the hotel; Construction in the house;total reception area was rebuilt :; Our escape because of the noise;room in the basement Far from enough tables in the outdoor area of the restaurant;one mu? Te line up in order to get a table ;for breakfast really impossible ;for this reason we didn't eat there: We will no longer to this hotel go With kind regards Helga kuhn read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
show less
Lothar
Very beautiful room with huge sun terrace
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
A great hotel! Atmosphere, ambience and the room with large sun terrace pleased us. We have stayed in many resorts used; the jardines de nivaria is for certain the three top in our ranking. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
Ulrike
Hotel with bad value for money
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
This hotel is in our opinion with 5 stars plentiful overrated. Here lies one on the glory of the past. The check in has a review eternity lasted. It was very important immediately to know, whether we really every day fresh bedding to have would like. We had booked a suite and for 2 weeks with half board than package around €8,000 paid. But the performance was rather moderate. Big food variety in the main restaurant, unfortunately the dishes always only lukewarm and/or overcooked. Very industrious service, but arrogant head waiter. Our mattresses (suite) were old and uncomfortable, also ... the loungers on our terrace. Evenings we were mediocre entertainment program offered. The sport center you have to search and if you finally know where it is, you feast, that the opening hours limited. A the manager of the hotel gave us conversation invited, after he heard how unsatisfied we are. Unfortunately has he any criticism is strangled and assured us, that you with 98% customer satisfaction no changes must. In the hotel there is only one king and it is quite definitely not the guest. Therefore no recommendation for the building, although it is perfectly located and the hotel really very nice and tidy is. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
show less
Lutz
Very good to good
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The dinner was partly not my idea of a 5 star hotel. Meat roast the kitchen crew do not. Either too dry or hard and always half cold. Never before have i such a bad to not at all spicy mojo eaten. The canarian potatoes oversalted. Good and tasty was the meat stew. So i like to amicably done. I like to eat hearty, so well you cannot have everything. Breakfast was very good and rich. The room had a walk-in closet. Bathroom had a tub and separate shower. Everything was great. Terrace huge. Little expensive but otherwise everything was ... good. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
show less
Detlef
4. visit... We will be back!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The hotel let us simply not more going on! The staff's hospitality, Absolute cleanliness in the entire complex, On circa 30 degrees heated saltwater pool, The regular guests, which we again and again meeting, The largest part of the guests in december were germans, austrians, Guests from the benelux countries, british, luxembourg, some french, all very pleasant \u263a The whole hotel area is beautiful, the beautiful garden with its variety of plants is a feast for the eyes The variety of in the evening is always new challenges, which we eat only of the treats? The sausage and cheese for ... breakfast could be changed more often. We would have gladly spanish sausage on the plate, no ' supermarktwurst', a la mortadella. The wine list in the 5 star hotel should not supermarktweine included.-( German love Latte Macchiato, let the relevant glasses available. Super comfortable the new beach chairs with thick cushions. The manager was very customer service oriented, the shows in his staff. Thanks for that, the does not exist often. A small drawback-the gartenblickzimmer booked have no separate shower, it is only in the bannewanne integrated. For older guests, this a problem, as we have heard. This rooms are still not replenished. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Michaela
A wonderful hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2012
We will be back. Felt very comfortable. Extremely friendly staff. Great food. Great rooms. Tenerife pleased us. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Tonja
Pleasant hotel at central location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Excellent location in the middle of the beautiful and levendigen waterfront Fanabe. Large palm area with a great pool area. Traditioned with mostly older guests. Everything well maintained. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
show less
Daniel
Wonderful hotel, with little faults
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
The hotel was excellent. Small drawbacks for the optical image the room. Very good service. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Barbara
Amazing service, would gladly come again
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
A great hotel, with unbelievably good service, the loungers in excellent condition, the food for English for certain very good, for us as German too one-sided and too few varied, the bread rolls are a catastrophe, the juices for breakfast but outstanding. We are very much looking forward to go back, book only overnight stay with breakfast. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
show less
Brigitte
Total relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
If you are interested in beautiful, quiet, clean environment relaxation wants, is to this hotel and enjoy. The staff are friendly and tried hard. The food and wine are good. If you want something negative there, the is your own fault and may also afterwards looking for. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
show less
Astrid
Wonderful complex
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2012
Very friendly staff, especially at reception. Particularly beautiful pool area with different warm Salzwasserschwimmbaden. Lots of restaurants, opulent but tastefully decorated hotel-design. The next time we remain definitely longer! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Jürgen&Ramona
It was nice ☺
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Really beautiful, large and clean hotel. Easy to be further recommended. We booked full board. read more
  • Room
    4.0

    Size of the rooms is ok. It was always clean cleaned. What disturbed us, so small ants or what the small bugs were. Our room card was constantly not

  • Gastronomy
    6.0

    Had as i have already mentioned full board, which we however with the variety of restaurants especially at lunchtime a little regret it. But the food was absolutely nothing to find fault with can! Here does one notice the stars. We rarely on vacation eaten so well. Breakfast buffet a dream, wide choice. The theme buffets in the evening... Delicious delicious delicious ☺ Lots of space in your stomach for the dessert can ☺ very good ice cream!

  • Service
    6.0

    It were all very friendly. Rooms were clean. There is nothing to complain about.

  • Sport & Entertainment
    4.0

    Were always in the heated pool, which clean and more than adequate is. Enough chairs available. The sea and the beach in our experience unfortunately no that addressed. But we knew that already when booking the Tenerife not straight for the most beautiful beaches.

  • Hotel
    6.0

    Really beautiful, large and clean hotel. Easy to be further recommended. We booked full board.

  • Location
    6.0

    Directly at the beach on the promenade. A variety of restaurants, bars, shops and supermarkets nearby. One cannot to shoppings what your heart desires ☺ excursions could be almost everywhere book.

show less
Martin
Top -hotel with level
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is a five stars standard, too many older audience, while we were there essentially England, Germany and eastern european countries. Hotel and garden area are very clean, the paths to the rooms not far. read more
  • Room
    5.0

    We had a very well located room on the 6th floor with free view of the see. Very nice sunset. Room was with 32 meters² not overly large, but sufficient. On the balcony are 2 loungers, sun screen, as well as 2 chairs with a table available.

  • Gastronomy
    6.0

    1 main restaurant and 2 further specialty restaurant, with extra charge can be separately reserved. Quality of the dishes perfect, various themed buffet, everything in buffet-form, however there are evenings also the possibility, get 2 meals (mostly fish -or meat) prepared to bring to leave. Tip: places on the open air terrace at the best at the beginning or the end of the meal times, breakfast by 7:00 until: o'clock, Dinner until: o'clock terrace was in smoking and non-smoking area divided.

  • Service
    6.0

    The staff are very attentive, friendly and helpful. It is extremely cleanliness respected, daily thorough cleaning of the rooms, on request also daily change the whole bed sheets.

  • Sport & Entertainment
    4.0

    No animation or other entertainment, altogether very quiet for relaxing, acoustically is the constant sound of the artificial laid out water fall. 2 pools. One with sea water, very warm about 29 °C, beside a to cool off, about 24 °C. Beautiful garden area with lots of palm trees. Shopping opportunities in the area: approximately 300 meters is the relatively new shopping mall with many clothes stores, but also a supermarket, the daily until: o'clock was open.

  • Hotel
    5.0

    The hotel is a five stars standard, too many older audience, while we were there essentially England, Germany and eastern european countries. Hotel and garden area are very clean, the paths to the rooms not far.

  • Location
    5.0

    Location right by the sea, only separated by the promenade. The beach directly in front of the hotel was less beautiful, it is worthwhile, a few hundred meters to the right walk, there is a yellow-and-white sandy beach, the flat into the sea drops by locals as well stop. Bars on the long promenade many, the were insipidly is however rather simple.

show less
Karin & Dieter
A lovely stay, with a nice surprise!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Great for older couples without children! The friendly, welcoming staff are the best in the hotel, you deserve the 5 stars, which other areas, as the pool area or the entertainment does not deserve. The indicated in the catalog there was a disco luckily not! A little music or animation at the pool, which urgently be renovated, would be nice. The waterfall is the time noise-technically very annoying. The loungers are only comfortable, if you even beach chair will take place. Pool chairs were mostly already in the early morning reserved, often still not use it. Chairs on the beach ... unfortunately with 20 Euro way too expensive. At the sea can one usually ' only in the morning or in the late evening well swim, since there were too many waves, the sand in the trunk and bustle, very unpleasant. The dishes were outstanding, especially in the restaurant, where you when booking a suite breakfast. The staff especially in this area is excellent! Unfortunately for our stay a construction site in front, which was a bit noisy. We are thankful from the bottom of my heart for the beautiful superior suite, which we as upgrade instead of the suite, to the wedding got, the view was breathtaking. Every day fresh fruits and beautiful flower decorations to the front desk, even a mirror was extra not hung up! The bathroom is large and very comfortable! The hotel overall, in the art nouveau style and a bit hard to get used to, but clean. Thanks also to the great chef, the daily a special lactose free dessert with a lot of love and taste prepared, as well as the assistance of the very friendly staff in the restaurants. The main restaurant has a lovely outdoor terrace, or balcony, which in smokers and nonsmokers divided is, unfortunately somewhat little hotel's restaurant was satisfying Under the restaurant is the bar with the showterrasse. The performances, were good and entertaining. For children there is nothing. After that you can a walk along the promenade make, most bars close but early, which of course had the advantage, that you at night no noise. The practical is, that one the beach and the promenade with a hauseigegen lift can reach, great service! The plants was very neat and versatile. For excursions best a rental car, the advantageous already in Germany should book. For the drive to Teide or masca. Should a verkehrssicheres vehicle be respected. water aerobics or similar does not exist, should once per week sport in the indoor area pass, but not really. The hotel is, for children, not convenient. If you are looking for party is absolutely wrong! Lots of regular guests, mainly over 60 will appreciate here the peace and quiet. On the day of departure we were a double room for late check-out made available, as our suite already again was booked. The was very attentive. The rooms are also right large and clean, but surely not all a good location. All in all it was a nice holiday, which we our parents gladly would book. Guests came mainly from Germany, but also numerous from Eastern Europe (a bit noisy), no spanish. We have the staff to the heart, the hotel unfortunately not, would but nevertheless return. Also honest, the friendly people are worth a trip! Thank you again for the friendliness! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    2.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
show less
Melina
Wonderful hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
The hotel are really very nice. Here the guest is king. The staff is very helpful and friendly. Wishes are taken immediately. The food is varied and tasty. The only thing, that sometimes perhaps didn't bother me a bit, were the sheets from the flower, by the slight breeze unfortunately partly in the pool flew. The hotel is very clean, especially in the rooms is every day on highest cleanliness respected. The laundry was changed several times. The complex is also very clean and is only so for relaxing. It is only a couple of minutes to the beach. This ... hotel is really recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
show less
Georg & Angela
Wonderful great hotel, nice location, good food
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
We were 1 week in this hotel, have nothing better or more beautiful can find. Our room was huge and very clean, had a wonderful terrace with us with a table and 2 chairs and 2 new loungers were also available. The whole room was totally newly renovated it was simply great. The whole hotel was very pleasant, very quiet and of a high standard. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Nadja
Of 6 Tenerife-vacations the überwältigendste!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2012
An absolutely heavenly vacation with much luxury and attention to detail. There was neither hospitality still of courtesy. Only drawback was the too many English audience in the retirement age. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
show less
Marion
Perfect hotel with great service
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
Extensive, rich breakfast buffet. Very good, friendly, helpful service in all areas ( here we would like to our special thanks to the staff the front desk pronounce ). Very comfortable loungers by the pool with class towel-service. Excellent connections to the long beach promenade. Overall, the hotel is simply top. With over TUI booked transfer-service 'holiday-taxi' should urgently the information management work: outward journey was disorganized and with a lot of legwork and research together. On the way back we got after several unsuccessful telephone calls only after Involvement the employee at the reception of the hotel on the ... eve of the departure a information. By the TUI travel guide we did (except for the instruction after telephone request, so that everything in the hotel in the documents it should be noted) nothing heard and seen (and the information was then also still wrong, as there is no pickup through holiday-taxi was advertised, but only our time departure). read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
1 3 4