Steigenberger Al Dau Beach Hotel(5 stars)

Yussif Afifi Road Hurghada, Red Sea Egypt 84111 View on map

Average rating

2,053 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.6
  • Location
    5.4
  • Food and Drinks
    5.5
  • Sport & entertain
    5.5
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878 reviews for this hotel sorted by travel date
Kelly
From excellent to poor mid-holiday
  • Recommended hotel
  • Singles
  • Beach holiday
  • February 2015
One of the reasons for returning, apart for the fantastic weather was for the daily activities provided by the animation team. The animation team here work very hard to encourage all guests to join in the activities on offer which are varied and include, salsa, aqua gym and step aerobics. Santos and Hussain were always a great laugh, friendly and very professional along with Islam and Anna, you could see she was loved by the children. So I was very surprised and disappointed to hear mid-way through my holiday that the new General Manager, Alec de Wieuw had decided to ... dispose of these hardworking and very popular members of the team to make way for new staff. Speaking to other members of staff they were equally as surprised at this decision. During the last four days of my holiday there was no presence around the pool area from these new staff members. Not one of them spoke to me or encouraged me to join in the activities. The animation team are allowed to eat their meals in the main restaurant with guests. This was the only time I noticed their presence and during these times they looked very miserable, unapproachable, and not one them said hello, how are you? This is a really bad reflection of the new General Manager, you have made a very poor decision in disposing of the most popular assets of the animation team. The resort in general is a very relaxing place. The rooms, restaurants and bar areas are just as lovely as last time with the new edition of Elements night club in the sister hotel, Aqua Magic across the road. read hotel review
  • Room
    5.0

    The room was very spacious with a beautiful view across the resort and red sea.

  • Gastronomy
    5.0

    Great! Plenty of choices with different meal options every evening.

  • Service
    6.0

    All the staff here are very friendly and cannot do enough to make your stay special.

  • Sport & Leisure
    6.0

    Shame the animation team were changed mid-way through my holiday.

  • Hotel
    6.0

    One of the reasons for returning, apart for the fantastic weather was for the daily activities provided by the animation team. The animation team here work very hard to encourage all guests to join in the activities on offer which are varied and include, salsa, aqua gym and step aerobics. Santos and Hussain were always a great laugh, friendly and very professional along with Islam and Anna, you could see she was loved by the children. So I was very surprised and disappointed to hear mid-way through my holiday that the new General Manager, Alec de Wieuw had decided to dispose of these hardworking and very popular members of the team to make way for new staff. Speaking to other members of staff they were equally as surprised at this decision. During the last four days of my holiday there was no presence around the pool area from these new staff members. Not one of them spoke to me or encouraged me to join in the activities. The animation team are allowed to eat their meals in the main restaurant with guests. This was the only time I noticed their presence and during these times they looked very miserable, unapproachable, and not one them said hello, how are you? This is a really bad reflection of the new General Manager, you have made a very poor decision in disposing of the most popular assets of the animation team. The resort in general is a very relaxing place. The rooms, restaurants and bar areas are just as lovely as last time with the new edition of Elements night club in the sister hotel, Aqua Magic across the road.

  • Location
    6.0

    Very good location right on the Red Sea - lots of excursions on offer if that's your thing.

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Nick
Great hotel no problems at all
  • Recommended hotel
  • Families
  • Proof of booking
  • Beach holiday
  • February 2015
great holiday great hotel not a really 5 stars as we know but very good especially when you conside value of money staff are great friendly, food is amazing room is very good and clean and tidy service is really good espicially Mena M. the pool waiter thank you for good time my only complaint is th WI FI but as general every thing is very good read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Kelly
Amazing return visit thanks to the Animation team.
  • Recommended hotel
  • Singles
  • Beach holiday
  • February 2015
The hotel resort is very beautiful and relaxing. read hotel review
  • Room
    5.0

    The room was very spacious with a beautiful view across the resort and red sea.

  • Gastronomy
    5.0

    Great! Plenty of choices with different meal options every evening.

  • Service
    6.0

    All the staff here are very friendly and cannot do enough to make your stay special

  • Sport & Leisure
    6.0

    The Animation team here are what makes your stay amazing, without them this resort would be very boring. Special thanks to Islam, Santos and Hussain. They are great assets to this resort and work very hard everyday to include everyone in to the daily activities. Many thanks to Santos for the Aqua gym & Salsa classes and Hussain for the step aerobics. I will be sad to leave her but will definitely return to this resort just to get fit with these guys!

  • Hotel
    5.0

    The hotel resort is very beautiful and relaxing.

  • Location
    6.0

    Very good location right on the Red Sea - lots of excursions on offer if that's your thing.

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Diane
A great holiday especially MENA
  • Recommended hotel
  • Couples
  • Proof of booking
  • Other stay
  • February 2015
we had a week at the steigenberger al dau beach hotel espicially a massive mentioning is the fantastic service on the pool bar provided by MENA MAGDY he makes the best drinks ever and always he so funny and friendly i am very sure we will be back read hotel review
  • Room
    6.0

    huge and nice very clean every day and the are doing a very nice decoration thank you every one

  • Gastronomy
    6.0

    huge main restaurant and many bars any thing you need you get it any time you want

  • Service
    6.0

    a fantastic service espicially mena******

  • Sport & Leisure
    6.0

    was good golf belly dancing aqua gem was great vollly ball was great i liked it so much

  • Hotel
    6.0

    we had a week at the steigenberger al dau beach hotel espicially a massive mentioning is the fantastic service on the pool bar provided by MENA MAGDY he makes the best drinks ever and always he so funny and friendly i am very sure we will be back

  • Location
    6.0

    NICE very good location was very nice red sea view nothing else you need they do the best

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Roberta
Very good hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
Very good hotel was reccomended by a friend and true to her word especially hero and the animation team. As we know hero from another hotel in Elgouna he is very good at his job. We were pleased to see him at this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Michaela
Steigenberger Al Dau Beach -Hotel of our drems
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
We spent second time holiday in this hotel - at same room 1580 - it was great for us.We enjoyed it very much. We would like to thank to all staff of Steigenberger Al Dau, they were friendly, helpful,pleasant, the food was delicious, we will dwfinitely coma back again. We would to express our special thanks to: Ramez Gergel and Magdy at the reception, Karim at the Lobby bar, Ahmed Mustafa - our excellent cleaner, Marwa Ahmed and Mr.Wael in the Tamarind Restaurant, Hossam Ahmed, our waiter at the beach. We are looking forward to seeing them ... soon again, Magdalena, Steven and Michaela read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jean-Luc
Fantastisc holliday and I will be back
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2015
Perfect hotel , perfect staff , special by the pool read hotel review
  • Room
    6.0

    Perfect room and service good nice wieuw and clean And good mini bar

  • Gastronomy
    6.0

    The food was perfect and well tasty Good

  • Service
    6.0

    Service is in high standard , special the pool guy "Mena" was cool and very gently , also the towel guys was fine

  • Sport & Leisure
    6.0

    Entertainment was fine and I wrote that the pool guys was gently and helpfully , special the guy Mena..

  • Hotel
    6.0

    Perfect hotel , perfect staff , special by the pool

  • Location
    6.0

    Perfect locations and surroundings no doubt

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De Beer
Excellent hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
The light next to the bed is poor, difficult to read. The Internet connection can be better It is our 5th time in this hotel so we really are very satisfied with this hotel!! We had a good contact with the guest relation, Sabrina, who took very good care of our request read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Janine
Best hotel I've been so far
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
This was my third time in Egypt, but the first time in Hurghada. I didn't see much of Hurghada, but I really loved the hotel! Maybe that's why I didn't go downtown, because everything you wish for is on the resort. First of all the hotel is very clean and the rooms are spacious and well equipped with a tv, air conditioning, mini bar (free for all inclusive) and even things such as a bathrobe and slippers. Also the food was very good and varied. I especially liked the Alexander restaurant. Normally I'm the kind of person that likes to ... read a book in the sun during the day, but this time the animation team was so enthusiastic that I joined them in their activities and I really loved it! Especially "Hero" was very nice. Aqua aerobics were so much fun and I really enjoyed his yoga lessons. At night there's no need to go downtown, because there's always a good show like salsa and belly dancing. Hero informed us about it everyday so you'd always be prepared. Last but not least I would recommend to book a snorkeling trip. The red sea is so beautiful! I'm definitely coming back here. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Roberta
A great hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
Cannot fault the hotel or the staff everyone is very friendly and efficiant would reccomend this hotel to any one great staff and beach and surroundings also very relaxing. Place to stay will definitely reccomend read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Tina
The best
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
Excellent hotel with friendly stuff always smiling, we enjoyed very much. The room was clean and large, delicious and variety food, excellent work of waiters and animation team. Daily yoga and dance lessions with Hero also water gym and the show was just the best. We really enjoyed our vecation, it was relaxing and fun. We'll come back for sure ;) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Ahmed
Perfect holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2015
We enjoyed our Time , the animation crew ( hussien, santos) were so helpful , we also enjoyed the activities (golf, volley ball, billiard, the karaoke party at Elements and all the shows) the rooms were clean and neat the atmosphere was very amazing . read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Nader
My stay at Steigenberger Al Dau Beach Hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
I stayed there since the 11th of Jan 2015 with my family, we enjoyed our stay a lot, the hotel has many facilities to keep you busy and don't get bored. The all inclusive package is very good and better than most of other hotel. The thing i didn't like is the very high cost compared to other good hotels in the area, also the insistence of the reception guy to change my room from double deluxe room to Family suite which i booked on booking.com AFTER specifying ages for my 2 daughters(9,4) which raised the rate again ... which is already expensive. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Mikkel
7 stars vacation
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
It was my first visit in this hotel and for sure not the last one!!! Me and my family had a great time! I would like to thank Mena, the pool waiter who was so kind and was serving us with great professionalism. The pool area of the hotel is very big and beautiful. I recommend this hotel to all people out there that are looking for a perfect vacation! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Heidi
7 stars vacation
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
It was my first visit in this hotel. Me and my family had a great time and an amazing experience! The food was delicious and the variety had no end. The room that we were given was very clean and comfortable. The sea was clean, the water was a bit cold but that was expected in January. Big thanks to Mena the pool waiter for his great service. I recommend this hotel to all people that are looking for an unforgettable vacation! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Craig
Possibly the best hotel ever?
  • Recommended hotel
  • Couples
  • Other stay
  • January 2015
We have stayed at many 4-5 star Hotels and this is up there with the best if not the best. The facilities, food and room are excellent but what sets this Hotel apart is the detail to Customer Service. It is clear that the Management Team instil a culture of first class customer service as we have experienced this from the cleaners, room service, porters, restaurant staff, reception and gym attendant. Thank You to everyone for a great holiday. We tried to think of something that can be improved and all we could come up with was the water pressure ... for the shower! Craig and Jill read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
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Chris
Egypt family holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
Great location for our family, very secure and very well looked after. Great culture to learn more about and very good value for money, especially using GBP. Only disappointment is the imported wine stock is not always available, even though the range is limited to a few types. At 5 times the rates you pay in the UK, you wouldn't mind paying the premium for good wine, but it should be available, at all times. Despite a few requests to get the wines into stock, it seems there is some odd reason this still doesn't happen !? A pity, as ... it's 5 Star, they should simply have stock, end of story. Otherwise, we have had a 5 Star time, and especially note the welcome, and kindness and great service shown by every staff member !! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
Sonny
Fantastic holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
I would like to thank the pool waiter Mena for his professional way of communicating with the guests. Another person who made our vacation was Mostafa from the recreation. The hotel is amazing and i recommend everyone visiting it! Thank you for the lovely and relaxing vacation! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Gill
Holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
The pool is very beautiful and the person who is always working hard to maintain the cleanliness around the pool deserves a big thank you, Mostafa keep on the good work. The hotel is very big and they have a lot of green area which is very beautiful and well maintained. The food is delicious, but they could add more variety. Thank you all for making our vacation unforgettable. Gill and Peter read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Darko
Very good hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
Very good hotel. Nice people. Good food and drinks. Very nice beach with many activities. serrvice is very good, lovely staff white smallis. Only pool is litle dirty but is oK. Whe while back in the hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
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