Steigenberger Al Dau Beach Hotel(5 stars)

Yussif Afifi Road Hurghada, Red Sea Egypt 84111 View on map

Average rating

2,195 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.7
  • Location
    5.5
  • Food and Drinks
    5.6
  • Sport & entertain
    5.6
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888 reviews for this hotel sorted by travel date
Joanna
Relaxing holiday with my hubby.
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
Very good hotel.It was our 7th stay in Egypt and it is the one of the best.Great service,very chilling atmosphere.Lovely food,nice drinks. Big comfy rooms with nice view. Definitely hotel to go back to. Nice animation team with Hero responsible for dance classes ;) read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Patricia
Great holidays
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
Gourmet restaurant especially Alexanders was very good. In the main restaurant we missed that someone escort us to the tables. Lobby bar staff were very friendly, Mr. T. was always smiling. We enjoyed the beach service with Makros and the animation team hero and Saleh made our holidays enjoable. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ali Itani
A wonderful time at Steigenberger
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
It was nice holiday in that hotal we enjoy the service and food it was A great time in steigenberger With a great animation team like hero and Dennis and other I hope to come back this year again to enjoy a great holiday in a great hotel read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Margarita
Very very nice hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • March 2015
Very very nice hotel. Made me feel welcome on arrival at 8:30 am personally by Ahmed Farag and two weeks later early check out made by him, let me feel that I have to go back to this hotel. Housekeeping was friendly and very helpful. Great waitering staff and perfect service continued throughout the two weeks in all the restaurants. A special mention for Joseph and Ahmed from Beach Bar. Despite the fact that I do not do any sports and activities, the animation team, by always happy Elena and polite Hero, held up positive mood, and friendly Muhand ... who asked me every day to play something, I think it was pétanque)) Thanks to all of you for making my holiday very special. PS. Only downpoint was wifi. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Nikolai
Steigenberger we love you so much
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
First time in this hotel and my family like here so much. Thanks much to kids club they are realy professionals. Alya and Vroni the best. They are so kind, active and creative. And also my wife like yoga with Lena. We dont want to go home. Hope to co back. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Pat
Not the 5-star we expected
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
This was our 3rd visit to this hotel, the rooms are of a very good size and we had a sea view, our room was cleaned every day and our housekeeper El Assem was excellent. We went All Inclusive as that works for us, but you can also go B&B or Half Board. There were on this visit more English than in past visits, but the majority are Germans, Russians and from Egypt. read hotel review
  • Room
    5.0

    Most of the rooms have sea views they are very spacious with a large balcony. There is a dressing room off the very well equipped bathroom, with lovely complimentary toiletries, towelling dressing gowns and slippers. My only negative comment would be the bedding was getting very bobbly and not 5*

  • Gastronomy
    4.0

    There are 8 bars /restaurants plus the Shangalulu pub with nightly entertainment. The quality of the food on this visit was not as good as our previous visits and did get a bit boring. We always tip excellent service and wish we could afford to tip all the staff as they are all superb from Reception, the chefs, cleaners, gardeners, all front of house and the backroom staff you never see.

  • Service
    6.0

    The staff make this hotel 5*There knowledge of foreign language s is excellent Mina - Pool Waiter is a super star Jo - Karibu is also a super star Marwa -Tamarind restaurant is always very friendly and helpful El Assem - 5 th floor kept our rooms spotless for the 2 weeks we were there. Ahmed & Mustafa Pool attendants were always there to help. Sabrina Guest Relations always had a cheery word when she was on her tour of the grounds. there is also a laundry service a Doctor on site and kids clubs

  • Sport & Leisure
    3.0

    The hotel has it's own 9 hole golf course aqua centre and much more. what we did not like is the loud music from the animation team that vibrated round the many pools.

  • Hotel
    5.0

    This was our 3rd visit to this hotel, the rooms are of a very good size and we had a sea view, our room was cleaned every day and our housekeeper El Assem was excellent. We went All Inclusive as that works for us, but you can also go B&B or Half Board. There were on this visit more English than in past visits, but the majority are Germans, Russians and from Egypt.

  • Location
    5.0

    If love shopping there is not a lot of choice, there are few shops in the hotel and if you leave the hotel there are shops in walking distance. The hotel is very close to the Airport but you do not hear the planes they seem to take off in the other direction. There are several excursion companies inside the hotel.

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Abay
Everything good
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
We enjoyed our stay a lot. Food is good. Drinks are very good. Mena Magdy - pool waiter is very friendly and helpfull, very very very good!!! Room was clean and we had great view. We would like to come back! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Denis
A very good beach holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
Most things were excellent, especially the staff. We made many new friends, for example the great animator Uno and many other great people that we met during our stay! The best thing were the hospitality of the people that work at Steigenberger, as well as amenities and food. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
  • Gastronomy
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Cassandra
Hotel with the best staff smiley and service
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
Marwa Atef always the mornings and evenings a pleasure with her smiley. Mina Nady gave an exclurerly service at the restaurant. By the pool Mena always made our day a little better. At lunch Walied was great with smiley and service. The kids club was really good because of Lena, our kids loved her. And the reception bar our son was really happy about Hany Refaat, he want him to come with us to Denmark, so good service. Our room was always clean and perfect because of Romany Refaat. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Kelly
From excellent to poor mid-holiday
  • Recommended hotel
  • Singles
  • Beach holiday
  • February 2015
One of the reasons for returning, apart for the fantastic weather was for the daily activities provided by the animation team. The animation team here work very hard to encourage all guests to join in the activities on offer which are varied and include, salsa, aqua gym and step aerobics. Santos and Hussain were always a great laugh, friendly and very professional along with Islam and Anna, you could see she was loved by the children. So I was very surprised and disappointed to hear mid-way through my holiday that the new General Manager, Alec de Wieuw had decided to ... dispose of these hardworking and very popular members of the team to make way for new staff. Speaking to other members of staff they were equally as surprised at this decision. During the last four days of my holiday there was no presence around the pool area from these new staff members. Not one of them spoke to me or encouraged me to join in the activities. The animation team are allowed to eat their meals in the main restaurant with guests. This was the only time I noticed their presence and during these times they looked very miserable, unapproachable, and not one them said hello, how are you? This is a really bad reflection of the new General Manager, you have made a very poor decision in disposing of the most popular assets of the animation team. The resort in general is a very relaxing place. The rooms, restaurants and bar areas are just as lovely as last time with the new edition of Elements night club in the sister hotel, Aqua Magic across the road. read hotel review
  • Room
    5.0

    The room was very spacious with a beautiful view across the resort and red sea.

  • Gastronomy
    5.0

    Great! Plenty of choices with different meal options every evening.

  • Service
    6.0

    All the staff here are very friendly and cannot do enough to make your stay special.

  • Sport & Leisure
    6.0

    Shame the animation team were changed mid-way through my holiday.

  • Hotel
    6.0

    One of the reasons for returning, apart for the fantastic weather was for the daily activities provided by the animation team. The animation team here work very hard to encourage all guests to join in the activities on offer which are varied and include, salsa, aqua gym and step aerobics. Santos and Hussain were always a great laugh, friendly and very professional along with Islam and Anna, you could see she was loved by the children. So I was very surprised and disappointed to hear mid-way through my holiday that the new General Manager, Alec de Wieuw had decided to dispose of these hardworking and very popular members of the team to make way for new staff. Speaking to other members of staff they were equally as surprised at this decision. During the last four days of my holiday there was no presence around the pool area from these new staff members. Not one of them spoke to me or encouraged me to join in the activities. The animation team are allowed to eat their meals in the main restaurant with guests. This was the only time I noticed their presence and during these times they looked very miserable, unapproachable, and not one them said hello, how are you? This is a really bad reflection of the new General Manager, you have made a very poor decision in disposing of the most popular assets of the animation team. The resort in general is a very relaxing place. The rooms, restaurants and bar areas are just as lovely as last time with the new edition of Elements night club in the sister hotel, Aqua Magic across the road.

  • Location
    6.0

    Very good location right on the Red Sea - lots of excursions on offer if that's your thing.

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Nick
Great hotel no problems at all
  • Recommended hotel
  • Families
  • Proof of booking
  • Beach holiday
  • February 2015
great holiday great hotel not a really 5 stars as we know but very good especially when you conside value of money staff are great friendly, food is amazing room is very good and clean and tidy service is really good espicially Mena M. the pool waiter thank you for good time my only complaint is th WI FI but as general every thing is very good read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Diane
A great holiday especially MENA
  • Recommended hotel
  • Couples
  • Proof of booking
  • Other stay
  • February 2015
we had a week at the steigenberger al dau beach hotel espicially a massive mentioning is the fantastic service on the pool bar provided by MENA MAGDY he makes the best drinks ever and always he so funny and friendly i am very sure we will be back read hotel review
  • Room
    6.0

    huge and nice very clean every day and the are doing a very nice decoration thank you every one

  • Gastronomy
    6.0

    huge main restaurant and many bars any thing you need you get it any time you want

  • Service
    6.0

    a fantastic service espicially mena******

  • Sport & Leisure
    6.0

    was good golf belly dancing aqua gem was great vollly ball was great i liked it so much

  • Hotel
    6.0

    we had a week at the steigenberger al dau beach hotel espicially a massive mentioning is the fantastic service on the pool bar provided by MENA MAGDY he makes the best drinks ever and always he so funny and friendly i am very sure we will be back

  • Location
    6.0

    NICE very good location was very nice red sea view nothing else you need they do the best

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Kelly
Amazing return visit thanks to the Animation team.
  • Recommended hotel
  • Singles
  • Beach holiday
  • February 2015
The hotel resort is very beautiful and relaxing. read hotel review
  • Room
    5.0

    The room was very spacious with a beautiful view across the resort and red sea.

  • Gastronomy
    5.0

    Great! Plenty of choices with different meal options every evening.

  • Service
    6.0

    All the staff here are very friendly and cannot do enough to make your stay special

  • Sport & Leisure
    6.0

    The Animation team here are what makes your stay amazing, without them this resort would be very boring. Special thanks to Islam, Santos and Hussain. They are great assets to this resort and work very hard everyday to include everyone in to the daily activities. Many thanks to Santos for the Aqua gym & Salsa classes and Hussain for the step aerobics. I will be sad to leave her but will definitely return to this resort just to get fit with these guys!

  • Hotel
    5.0

    The hotel resort is very beautiful and relaxing.

  • Location
    6.0

    Very good location right on the Red Sea - lots of excursions on offer if that's your thing.

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Jeannette
Amazing hotel with excellent service
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
we had all inclusive service. Because we were returning guests we had free acces to the spa, free laundry for 10 pieces, free minibar! Excellent service! Free Wifi! read hotel review
  • Room
    6.0

    The room was very nice with good facilities: minibar, safe, shower and bath, balcony en flatscreen tv.

  • Gastronomy
    6.0

    Japanse restaurant en sushi bar were amazing! Buffet had lots of choice. Good lunch at the poolbar!

  • Service
    6.0

    The housekeeper Mohammed was very considerate. Our pool barwaiter Kena Magjy profidet excellent proactive service! Bartender Karim was very kind.

  • Sport & Leisure
    6.0

    We went every other day to the gym. Good facilities on a relative small area. Large spa! Lots of swimmingpools, one heated! Lazy river was very nice!

  • Hotel
    6.0

    we had all inclusive service. Because we were returning guests we had free acces to the spa, free laundry for 10 pieces, free minibar! Excellent service! Free Wifi!

  • Location
    6.0

    10 minutes from airport. Lots of shopping facilities nearby

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Michaela
Steigenberger Al Dau Beach -Hotel of our drems
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
We spent second time holiday in this hotel - at same room 1580 - it was great for us.We enjoyed it very much. We would like to thank to all staff of Steigenberger Al Dau, they were friendly, helpful,pleasant, the food was delicious, we will dwfinitely coma back again. We would to express our special thanks to: Ramez Gergel and Magdy at the reception, Karim at the Lobby bar, Ahmed Mustafa - our excellent cleaner, Marwa Ahmed and Mr.Wael in the Tamarind Restaurant, Hossam Ahmed, our waiter at the beach. We are looking forward to seeing them ... soon again, Magdalena, Steven and Michaela read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Roberta
Very good hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
Very good hotel was reccomended by a friend and true to her word especially hero and the animation team. As we know hero from another hotel in Elgouna he is very good at his job. We were pleased to see him at this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Jean-Luc
Fantastisc holliday and I will be back
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2015
Perfect hotel , perfect staff , special by the pool read hotel review
  • Room
    6.0

    Perfect room and service good nice wieuw and clean And good mini bar

  • Gastronomy
    6.0

    The food was perfect and well tasty Good

  • Service
    6.0

    Service is in high standard , special the pool guy "Mena" was cool and very gently , also the towel guys was fine

  • Sport & Leisure
    6.0

    Entertainment was fine and I wrote that the pool guys was gently and helpfully , special the guy Mena..

  • Hotel
    6.0

    Perfect hotel , perfect staff , special by the pool

  • Location
    6.0

    Perfect locations and surroundings no doubt

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De Beer
Excellent hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
The light next to the bed is poor, difficult to read. The Internet connection can be better It is our 5th time in this hotel so we really are very satisfied with this hotel!! We had a good contact with the guest relation, Sabrina, who took very good care of our request read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Tina
The best
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
Excellent hotel with friendly stuff always smiling, we enjoyed very much. The room was clean and large, delicious and variety food, excellent work of waiters and animation team. Daily yoga and dance lessions with Hero also water gym and the show was just the best. We really enjoyed our vecation, it was relaxing and fun. We'll come back for sure ;) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ahmed
Perfect holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2015
We enjoyed our Time , the animation crew ( hussien, santos) were so helpful , we also enjoyed the activities (golf, volley ball, billiard, the karaoke party at Elements and all the shows) the rooms were clean and neat the atmosphere was very amazing . read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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