Hotel Defne Ana(4.5 stars)

Denizbuku Mevkii 117 07330 Side View on map

Average rating

913 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.4
  • Service
    5.4
  • Location
    5.6
  • Food and Drinks
    5.3
  • Sport & entertain
    5.5
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296 hotel reviews for undefined sorted by travel date
Herbert
Nice quiet holiday!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • July 2014
An older hotel, but in good condition! A renovation could however be considered! Otherwise it was a beautiful holiday! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Markus & Sonja
Never again a Defne Hotel.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2013
I actually wanted to not give them a rating, but if i read such as the Ana praised must i do it anyway. Were the first week of november to 4 and last time in Ana. All the write here as well there were probably never in an other hotel in the world. Only times to the overall picture of the hotels. Well, it was 25 years old but totally in need of renovation. Rooms with carpeted floors, garden area was very neglected. The food. The breakfast everywhere cats on the covered tables cleaning disgusting. Breakfast selection small two types ... of käsee, three sorts of sausage every day. Dinner no choice each day cockerel and five same salads. Staff gives itself trouble up to reception (arrogant). This hotel is located in no value for money. read hotel review
  • Room
    3.0

    Minibar with a bottle of water.

  • Gastronomy
    1.0

    There was only one restaurant. Hygiene as described above. Food often only lukewarm.

  • Service
    3.0

    Thursday no room cleaning, there are only in the Ana. Once in the week towels, too few.

  • Sport & Leisure
    1.0

    No freizeiangebot available.

  • Hotel
    2.0

    I actually wanted to not give them a rating, but if i read such as the Ana praised must i do it anyway. Were the first week of november to 4 and last time in Ana. All the write here as well there were probably never in an other hotel in the world. Only times to the overall picture of the hotels. Well, it was 25 years old but totally in need of renovation. Rooms with carpeted floors, garden area was very neglected. The food. The breakfast everywhere cats on the covered tables cleaning disgusting. Breakfast selection small two types of käsee, three sorts of sausage every day. Dinner no choice each day cockerel and five same salads. Staff gives itself trouble up to reception (arrogant). This hotel is located in no value for money.

  • Location
    4.0

    Beach directly in front of the hotel is ok. Shopping possibilities on the other side of the road.

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Heike
The pensioners - Defne.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2013
The pensioners - Defne Wonderful hotel, great service, wonderful location, ideal for people without children in the holiday, many regular guests - many retirees Younger people should the reformist party and extend star or the Defne Garden choose. New is the Defne Defnem - a huge great building but on the main road is, if the Defnem in the next year is full it becomes close at the beach because the guests should the beach from Ana and star use. read hotel review
  • Room
    6.0

    Wonderful wide beds, great bathroom.

  • Gastronomy
    4.0

    The lunch in the star was better than the food in the Ana, the selection of salads was in the Ana relatively straightforward.

  • Service
    6.0

    Wonderful location, palm garden, direct beach access.

  • Sport & Leisure
    3.0

    Entertainment was weak, for children only the star, during the day at the Ana no animation, if entertainment at Ana was recognized then only from 9:00 p. m. - 11:00 p. m..

  • Hotel
    5.0

    The pensioners - Defne Wonderful hotel, great service, wonderful location, ideal for people without children in the holiday, many regular guests - many retirees Younger people should the reformist party and extend star or the Defne Garden choose. New is the Defne Defnem - a huge great building but on the main road is, if the Defnem in the next year is full it becomes close at the beach because the guests should the beach from Ana and star use.

  • Location
    6.0

    Wonderful location, direct access to the beach.

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Volker
Defne Ana - strongly fallen off
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2013
The reviews from for example Horst (september 2013), Joachim (october 2013) and Ingrid (october 2013) we must wholeheartedly support. Unfortunately! About abuses noticeable we need no grumblers and also any nagging retirees, but merely a normal beobachtungsgabe. But of course is not excluded, that some guest for example, the tables current cats in the restaurant not as a large hygiene problem, but as normal. It is not understandable, that the hotelier this area - which is not in the niedrigpreiskategorie is herabwirt - Properties left. A shame. Because the area, and because of the friendly and courteous staff - potential ... for a nice and pleasant stay. As we and other regulars him for years had - and hopefully also again soon will be. Or you want to with the construction of the Defne Defnem the eastern european market focus, because the pecuniary future hopes for? read hotel review
  • Room
    5.0

    The rooms are so far in order, but in need of repair- As the area at all.

  • Gastronomy
    3.0

    Variety and quality of the food are steadily declined; For example, breakfast: in contrast to the spring there was now only one sort cheese. The buffet breakfast at the sister hotel Defne Star was much better.

  • Service
    6.0

    The helpfulness of the frontmanagerin and the head of the front desk are highlighted.

  • Sport & Leisure
    0
  • Hotel
    4.0

    The reviews from for example Horst (september 2013), Joachim (october 2013) and Ingrid (october 2013) we must wholeheartedly support. Unfortunately! About abuses noticeable we need no grumblers and also any nagging retirees, but merely a normal beobachtungsgabe. But of course is not excluded, that some guest for example, the tables current cats in the restaurant not as a large hygiene problem, but as normal. It is not understandable, that the hotelier this area - which is not in the niedrigpreiskategorie is herabwirt - Properties left. A shame. Because the area, and because of the friendly and courteous staff - potential for a nice and pleasant stay. As we and other regulars him for years had - and hopefully also again soon will be. Or you want to with the construction of the Defne Defnem the eastern european market focus, because the pecuniary future hopes for?

  • Location
    6.0

    The beach situation is optimal, no rocks in the sea.

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Max & Karin
Always again Defne Ana
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
As always, very happy at Defne Ana Friendly welcome at the reception, got our wunschzimmer like every year! Very commendable was Mustafa With all his team, in the service. As always we were every wish was fulfilled. Also at the beach is despite new hotel Defne-Defnem enough space. Food was varied and very tasty. The Defne-team a big thank you for the lovely time we are coming again. read hotel review
  • Room
    6.0

    Great is the construction of the walk-in shower, instead of the bathtub!

  • Gastronomy
    6.0

    Festivals tischzuordnung in a pleasant atmosphere, freshly cooked a variety of starters, main courses and desserts, service of the drinks at the table

  • Service
    6.0

    Every possible need is met, very good deutschsprach knowledge in the whole hotel area, very clean rooms

  • Sport & Leisure
    6.0

    We loved the admittance of the disco, free Defnem, plenty of space by the pool, as well as at the beach

  • Hotel
    6.0

    As always, very happy at Defne Ana Friendly welcome at the reception, got our wunschzimmer like every year! Very commendable was Mustafa With all his team, in the service. As always we were every wish was fulfilled. Also at the beach is despite new hotel Defne-Defnem enough space. Food was varied and very tasty. The Defne-team a big thank you for the lovely time we are coming again.

  • Location
    6.0

    The clean beach nice promenade The hotel is in a very central location, cheap public transport available, you can Defne airport shuttle (surcharge) available

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Birgit
Everything great lm defne ana
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
We liked it very much, as usual. At the front desk were very nice to a young lady greets, the two young men were very nice. Check in was swift and efficient, even though we arrived around 9:30 were there. Rooms are clean which is the most important thing. Food was very good and plenty of choice. Wi-fi could be better. We were 4 times and will come again. The peace hanseatic town of this area, as well as on the beach, genial to relax. Waiters already know the 2 day what you wanted to drink, they are all ... very nice, you got served quickly what more could you want! On the departure day we could use our room until 14:00 use. Cats are in every hotel in the south, we couldn't find it after excrement smells. The garden was a little dried out but also in the other hotels the case was, probably was due to the heat to do little rain in this year. read hotel review
  • Room
    5.0

    Size of the room was okay. Daily cleaned up on thursday but also the cleaning lady would once free. New bathroom. Air conditioning system and mini bar available.

  • Gastronomy
    5.0

    Food was very good, cleanliness in the restaurant, as well as in the bar ok. Quality of food and drinks well.

  • Service
    5.0

    Friendly very nice staff, from the cleaning lady to the waiters. Lifeguard may be a little harder, may also times in the garden were a bit work took place on the chair to sit.

  • Sport & Leisure
    0
  • Hotel
    5.0

    We liked it very much, as usual. At the front desk were very nice to a young lady greets, the two young men were very nice. Check in was swift and efficient, even though we arrived around 9:30 were there. Rooms are clean which is the most important thing. Food was very good and plenty of choice. Wi-fi could be better. We were 4 times and will come again. The peace hanseatic town of this area, as well as on the beach, genial to relax. Waiters already know the 2 day what you wanted to drink, they are all very nice, you got served quickly what more could you want! On the departure day we could use our room until 14:00 use. Cats are in every hotel in the south, we couldn't find it after excrement smells. The garden was a little dried out but also in the other hotels the case was, probably was due to the heat to do little rain in this year.

  • Location
    5.0

    Airport 1 hour Side 20 minutes walk Dolmuş, taxi directly in front of the hotel

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Reinhold
Beware! Surbooking with system!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2013
On arrival, we were told, the defne ana was fully booked and we would have to the star. We had booked november 2012 and cannot explain ourselves, according to which criteria the transfers to be made! Every day we see, as guests same experience as us. This leads to extreme discontents, because if you a different hotel would have liked, you could already booked. The friendliness of the staff is to be commended, but not get over, the ana partly neglected works! Dirty cushions, unkempt garden (palms uncircumcised), unpleasant smells in the garden ( katzenpisse?) If the many faithful regular ... guests not more (also because of the age, no longer can), we see black for the ana. read hotel review
  • Room
    4.0

    Closet for 3 people too small!

  • Gastronomy
    4.0

    Salad selection very large and tasted good, main courses average!

  • Service
    6.0

    Very friendly staff! Room cleaning superficially!

  • Sport & Leisure
    0
  • Hotel
    3.0

    On arrival, we were told, the defne ana was fully booked and we would have to the star. We had booked november 2012 and cannot explain ourselves, according to which criteria the transfers to be made! Every day we see, as guests same experience as us. This leads to extreme discontents, because if you a different hotel would have liked, you could already booked. The friendliness of the staff is to be commended, but not get over, the ana partly neglected works! Dirty cushions, unkempt garden (palms uncircumcised), unpleasant smells in the garden ( katzenpisse?) If the many faithful regular guests not more (also because of the age, no longer can), we see black for the ana.

  • Location
    6.0

    Nice beach, side within walking distance.

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Siegfried
Arrive and feel at home.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
We have been coming here for about 15 years (sometimes 2 times a year) to Defne Ana and felt us very well. The size of the hotels, the genütlichen rooms and half-board plus we found very pleasant. The guests are mostly german speaking and the age structure was mixed. read hotel review
  • Room
    6.0

    The rooms are comfortable and well maintained. Balcony, air conditioning, tv, safe, telephone, minibar were available. Very spacious bathroom with a shower. Hair dryer and shower gel available.

  • Gastronomy
    5.0

    The cleanliness and hygiene in the dining room was very deteriorated. Especially the many cats, which also on the already set tables back yard were not reasonable. That then also still of so-called ' tierfreunden' during the meal were fed is not more fun. The quality of the food is typical of the country and was better, but still for each somewhat thereby is.

  • Service
    6.0

    The plus of the Defne Ana is the always friendly and helpful staff with good german skills. The room cleaning was ok, but it should be organizationally be possible, that thursday also cleaned. Handdtuchwechsel was no problem. If necessary the towels were changed.

  • Sport & Leisure
    5.0

    Contrary to previous reviews were also without reserve always enough pool chairs at the very clean beach, as well as in the garden, which probably due to? This time a very unsavoury impression. The free pool chairs even pick up and return had was for us and many other guests no problem. What has disturbed us was, that many guests in a muslim country, despite existing showers still the beach behave themselves as on the nudist beach, especially older guests.

  • Hotel
    5.0

    We have been coming here for about 15 years (sometimes 2 times a year) to Defne Ana and felt us very well. The size of the hotels, the genütlichen rooms and half-board plus we found very pleasant. The guests are mostly german speaking and the age structure was mixed.

  • Location
    5.0

    A special plus is the direct beach location. On the new beach promenade one could comfortably travel to side walk (about 40 minutes) taxi and Dolmuş stop in front of the sister hotel Defne Star. Shopping possibilities in the immediate vicinity.

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Joachim
Currently not recommendable
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2013
The überbuchungsprobleme of august/september were in october apparently overcome. However, other reviewers from nagging retirees speak, if you perhaps the appropriate comparison is lacking. The ana claimeth 4 stars and is reasonably priced with a 5 star level comparable. Under this point you have to the hotel and then the judgment according to negative. The ana, for example, neither the food, still in general cleanliness with other hotels, the we have experienced in turkey comparable. It is badly in need of repair and is no longer with the ana of 15 years will be compared. read hotel review
  • Room
    5.0

    The rooms are, except, that a renovation showed up, in order.

  • Gastronomy
    3.0

    Safe everyone could find something to eat. After 2-3 - days was however all the same and there was no alternation.

  • Service
    5.0

    The staff were, despite understaffing, all very friendly and tried hard. In the very long working hours, the has to be done, this is certainly not always easy. The only downside was the waiter, with a complaint not very friendly reacted.

  • Sport & Leisure
    4.0

    The beach chairs and cushions were neglected and dirty. (should actually every crumb) You would expect in a 4 star hotel the cushions even return to, is probably not comprehend.

  • Hotel
    3.0

    The überbuchungsprobleme of august/september were in october apparently overcome. However, other reviewers from nagging retirees speak, if you perhaps the appropriate comparison is lacking. The ana claimeth 4 stars and is reasonably priced with a 5 star level comparable. Under this point you have to the hotel and then the judgment according to negative. The ana, for example, neither the food, still in general cleanliness with other hotels, the we have experienced in turkey comparable. It is badly in need of repair and is no longer with the ana of 15 years will be compared.

  • Location
    6.0

    Strandlageoptimal, also shopping etc. Are nearby or by bus within easy reach.

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Elias
Very good beach, only rest was not good unfortunately.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The hotel is a relatively small plant with about 170 rooms. It's had its day, the rooms are old fashioned, in the nearly entire interior is carpet. Unfortunately, the air conditioning only a moderate performance, but we found it to be much worse, that the air conditioning in the night (from 0 hours about) hourly was turned off, so it was partly very warm in the room and you were the heat often awake (here at the wrong end one saved!). Room gets the note 3 -, the bathroom (renovated) the note 1. The cleanliness was okay, note: 2 -. ... Guest structure: mainly elderly people (55-75 years), only a few younger people to see. We have only german guests. Unfortunately, we also have a bevozugung of older regular customers notice. read hotel review
  • Room
    3.0

    Room as eingangserwähnt old-fashioned. Mattresses are good. Air conditioning is poor. Bathroom is good, the shower is a pleasant temperature possible. Room service was ok, but despite generous tip not good enough (for metric ton no water refilled, hand towels were not exchanged, and so on.).

  • Gastronomy
    3.0

    The meal quality is moderate, nothing for feinschmecker, note: 3. The choice is big, so you can find also always found something, what one could eat. The dessertauswahl is large and the quality was also very good: note 1- Unfortunately the restaurant had little atmosphere, it's ok, but for example unfortunately no relation to the sea. Ants and cats can be a little annoying, but it is bearable. We had booked half board plus, so drinks are free. Unfortunately, you had to during the day every time even for a normal glass of bottled water at the bar a glaswasser to get. When you consider that the high temperatures in the Turkey more drink should, designed by the elaborate trinkversorgung unfortunately difficult. Simply would be, as other good hotel: a refrigerator stand, where every guest after needs his bottle rate can!

  • Service
    3.0

    The service was very mixed, in sum but unfortunately not good: Reception: note 3- Service restaurant (service varies depending on where you sit, our two service clerks were friendly): note 1 -. Service bar beach: note 3 Friendliness bezogen servicechefs : We have two met. One is always a green shirt (which it from the rest of the staff has pointed out). Unfortunately this staff us opposite not professional and rude behavior. Short example: On the first day where we in the restaurant ate, we with our food for a free table. After a few minutes an employee and said that we were not able to sit, we asked for the reason, that disappeared this and picked the 'servicechef'. The servicechef repeated the we were not able to sit, the question of whys he wanted to us not immediately explain. Instead, we should be with our food in hand follow him until he finally a table for us had chosen. He disappeared without the inconvenience to apologize, so we could finally food. Later we made clear, everyone to beginning a fixed table during his entire stay assigned gets. A shame that you new guest not have to say. Also in the following days we this servicechef the direct tho not greeted (probably aversion to new/younger guests)!? The 2. servicechef, the optically older of two (without green shirt) made a friendlier one impression and greeted also always.

  • Sport & Leisure
    4.0

    Approximately every two days there is an entertainment program took place, which indeed conversation. A pool is available, but that was a little used. Other leisure offers there were hardly any, in the neighbor hotel Defne Star more possibilities available.

  • Hotel
    3.0

    The hotel is a relatively small plant with about 170 rooms. It's had its day, the rooms are old fashioned, in the nearly entire interior is carpet. Unfortunately, the air conditioning only a moderate performance, but we found it to be much worse, that the air conditioning in the night (from 0 hours about) hourly was turned off, so it was partly very warm in the room and you were the heat often awake (here at the wrong end one saved!). Room gets the note 3 -, the bathroom (renovated) the note 1. The cleanliness was okay, note: 2 -. Guest structure: mainly elderly people (55-75 years), only a few younger people to see. We have only german guests. Unfortunately, we also have a bevozugung of older regular customers notice.

  • Location
    6.0

    Transfer time to the airport: 1-1.5 hour (depending on the amount of stops) Direct beach location great, so about 30-50 metres. The beach is beautiful and sun lounger have a pleasant distance from each other, as a whole, the beach section was the best part of this resort. Trips to side along the seafront are possible without any problem (about 2.5 kilometer). There are also shopping possibilities (textiles etc.) Generally Turkey rather for a quiet, relaxing getaway, accordingly the night and party mood relatively limited (which did not disturb us however).

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Wolfgang
The Ana -still good. Next year?
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The evaluation of Horst (from september 2013) is worth reading. Agree on many points. The size of the hotel and the number of rooms for us optimally. About the cleanliness i can't complain, the garden needs a ' frischkur'. Wi-fi only limited available, could be improved. But in the holiday you can live with it. The structure of the guests (many regular guests, from end august best ages) is well known, but familiar. See, if i got the points next year can give. read hotel review
  • Room
    6.0

    Size of the rooms was very good. Equipment normally.

  • Gastronomy
    6.0

    Food as usual very good, have no complaints. Always something tasty found, the also still plentifully.

  • Service
    6.0

    Great friendliness. Reception - room cleaning - kitchen - service. All were great. Have the problems of other reviews not allowed, not even in the past few years.

  • Sport & Leisure
    6.0

    Daily activities in the neighbor hotel. Evening entertainment - partly - is sufficient. During the holiday there were sufficient beach chairs/umbrellas available. Hopefully, it will remain so. Search also not the place in the 1st series.

  • Hotel
    6.0

    The evaluation of Horst (from september 2013) is worth reading. Agree on many points. The size of the hotel and the number of rooms for us optimally. About the cleanliness i can't complain, the garden needs a ' frischkur'. Wi-fi only limited available, could be improved. But in the holiday you can live with it. The structure of the guests (many regular guests, from end august best ages) is well known, but familiar. See, if i got the points next year can give.

  • Location
    6.0

    Distance to the airport is ok. (about 1 hour). Distance to the beach was ideal. The best beach in the area.

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Theo
Defne, where the Holiday end
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Defne where the Holiday end After nearly 20 times Defne Ana never again Regular guests would be scares you away surbooking with system. Every evening you could at the reception see how incoming tourists very unpleasant that has been in the Defnem to go. The family flair is there. Price/performance ratio is not more. Every morning new cat excrement in the hallway. Neglected garden, where is the beautiful plants of the past? Despite price increase of about 30% at the variety at the buffet and the service good. The few waiters still in the Defne Ana we could have stayed ... longer are endeavour as in all the years, are friendly and efficient. Two changes of towels per week for the price are too little. Where are the affectionate small touches such as flowers in the room, heart with goodbye, wallnüsse etc. Remained? Bell boy makes only a Euro tip stupid comments. Partly very unfriendly (male ) reception staff. From middle september was there is no free space to get more, either on the beach or on the lawns (except the four only for the boss constantly reserved, but unused beach chairs) you have to say which many regular guests already last year feared is even worse happened read hotel review
  • Room
    1.0

    Room with carpet getting quite old is. Air conditioning only had use not working.

  • Gastronomy
    2.0

    Cats are always more. Seats very cramped as many guests into the Defnem deported had at least in Defne Ana wanted to eat. For the first time in Ana the impression from station atmosphere. The food was tasty but not adequate for the price.

  • Service
    1.0

    Waiters tried very hard and always friendly. Room cleaning okay. Reception is on complaints as lack of air conditioning not.

  • Sport & Leisure
    3.0

    Sport and entertainment, like one it from the Ana knows. But the star was varied. Some beach chairs and cushions were very old and creaky.

  • Hotel
    1.0

    Defne where the Holiday end After nearly 20 times Defne Ana never again Regular guests would be scares you away surbooking with system. Every evening you could at the reception see how incoming tourists very unpleasant that has been in the Defnem to go. The family flair is there. Price/performance ratio is not more. Every morning new cat excrement in the hallway. Neglected garden, where is the beautiful plants of the past? Despite price increase of about 30% at the variety at the buffet and the service good. The few waiters still in the Defne Ana we could have stayed longer are endeavour as in all the years, are friendly and efficient. Two changes of towels per week for the price are too little. Where are the affectionate small touches such as flowers in the room, heart with goodbye, wallnüsse etc. Remained? Bell boy makes only a Euro tip stupid comments. Partly very unfriendly (male ) reception staff. From middle september was there is no free space to get more, either on the beach or on the lawns (except the four only for the boss constantly reserved, but unused beach chairs) you have to say which many regular guests already last year feared is even worse happened

  • Location
    4.0

    Direct beach location, transfer about 1 hour, shopping possibilities in the immediate area

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Gerd
Defne - so is not!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Defne - so is not! What is going on in this year took place conditions should be against regulation description: 1) slipped overbooking, scolding and angry guests at the reception, the new ' perfect ' Defnem have been repatriated. 2) in spite of the written assurances made by the hotel management, that the guests the hotel Ana and the star of the new hotel at their beach sections not be affected, flood Defnem guests - suitable for use on the white bracelet, and the darker stand - the gardens and part of the two older hotels. Where quiet and serene ... atmosphere, governed the 3. week of september the pure chaos. After 8 o'clock was hardly a couch to get. 3) the many cats, which has already, in the past were available and in many items criticizes were, great now also in the building and on the corridors - recognizable by its' legacy ' on the carpets in the hallways. So not more, after about 10 years, stop now! It's a pity! read hotel review
  • Room
    3.0

    Totally inadequate air conditioning, the also only by the hour is turned on.

  • Gastronomy
    5.0

    Window table in the restaurant, fresh preparation in the evening 2 kochbereichen.

  • Service
    4.0

    Very friendly waiters, very good language skills, Reception is clearly from.

  • Sport & Leisure
    4.0

    Section early in full; hot showers in the changing rooms, occasional evening entertainment

  • Hotel
    3.0

    Defne - so is not! What is going on in this year took place conditions should be against regulation description: 1) slipped overbooking, scolding and angry guests at the reception, the new ' perfect ' Defnem have been repatriated. 2) in spite of the written assurances made by the hotel management, that the guests the hotel Ana and the star of the new hotel at their beach sections not be affected, flood Defnem guests - suitable for use on the white bracelet, and the darker stand - the gardens and part of the two older hotels. Where quiet and serene atmosphere, governed the 3. week of september the pure chaos. After 8 o'clock was hardly a couch to get. 3) the many cats, which has already, in the past were available and in many items criticizes were, great now also in the building and on the corridors - recognizable by its' legacy ' on the carpets in the hallways. So not more, after about 10 years, stop now! It's a pity!

  • Location
    4.0

    One of the best sections of the beach; despite additional liegenreihen enough space.

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Claudia Reitz
Defne no thanks!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Never again Defne, We too should be on arrival for 14 days in the Defnem under come, Since we the last year kannten'haben we strongly resisted and could after 2 nights at the star in the Ana change. The rooms right next to and under us were free Thus was clear the targeted management control You know the problem for years, but this year it was very extreme the bunker Defnem fully get. At the beach, you had to in the morning around half 7 the couches orders, because one sonsst no chance had very relaxing. The eastern european guests ... Defnem on the beach from the star and Ana unfoldings sprcht not really for the Defne group and no trace of relaxation. Conclusion: one can speak here only of mass not great. We never more the Defne group book, because you never know, if you are in the booked hotel, it is a lucky trip to compare. A shame! read hotel review
  • Room
    1.0

    Size ok dated. Bathroom with walk-in shower. Climate worked not only warm air out.

  • Gastronomy
    1.0

    Food was ok, cats jumped on tables and benches rum stank everywhere after cat urine

  • Service
    1.0

    Waiters tried very hard and always friendly, Room cleaning okay. Beschwerdenwurden of grumpy receptionist never understood.

  • Sport & Leisure
    0
  • Hotel
    1.0

    Never again Defne, We too should be on arrival for 14 days in the Defnem under come, Since we the last year kannten'haben we strongly resisted and could after 2 nights at the star in the Ana change. The rooms right next to and under us were free Thus was clear the targeted management control You know the problem for years, but this year it was very extreme the bunker Defnem fully get. At the beach, you had to in the morning around half 7 the couches orders, because one sonsst no chance had very relaxing. The eastern european guests Defnem on the beach from the star and Ana unfoldings sprcht not really for the Defne group and no trace of relaxation. Conclusion: one can speak here only of mass not great. We never more the Defne group book, because you never know, if you are in the booked hotel, it is a lucky trip to compare. A shame!

  • Location
    5.0

    Direct beach location, transfer about 1 hour, Shopping in the immediate area

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Martina
A beautiful vacation with small annoyances
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2013
It was a nice holiday again with great great service. A big thank you to all. However, we have very on the new service manager annoyed. Our table was simply to other guests assigned. After much bantering back and forth with reception and service manager we did then got back and were able to come together with our friends to sit. And the same thing happened to other guests in our proximity. We miss the sovereign nature of our previous service manager Hasan. Since it would not have happened. Moreover, we and many other guests do not understand, that the ... waiter Kerim, the for many years has worked in, were being dismissed. With its friendly, helpful and merry way he was popular with guests. We have it very missed in the hotel. It would also have been desirable, if you at the cool temperatures last week the evening in the lobby bar shifts could have been. Is earlier also gone. Only Were few guests in the evening in the pool bar. But otherwise it was again a great vacation with friends ☺. It is an ideal hotel for a beach holiday with a great beach and beautiful garden (this year, but not so well maintained seemed as the years). read hotel review
  • Room
    5.0

    The rooms are big enough with a beautiful balcony. It could be a bit more storage space available. And the color of the curtains is horrible but you can sleep well there. The beds were amazing comfortable. The bathroom is equipped with a walk-in shower. That was very pleasant.

  • Gastronomy
    6.0

    The food is very good. If you didn't find anything there, it was your own fault. There was a cold, a warm and a dessert and fruit buffet. In addition still things grilled or in a wok prepared. Also a small italian buffet. Was delicious. Thanks to Metin and his team!

  • Service
    6.0

    The service in this hotel is simply only super. The waiters brought the drinks and had always a joke or a kind word ready. A great team! All speak german. Our room was always clean. And that the girls once a week free to tackle the task, is not a problem for us.

  • Sport & Leisure
    5.0

    On 2 days by a cool wind for us to was fresh, outside to swim, we have stayed at the sister hotel, located right next door is, the beautiful indoor pool use. In the Defne Ana there was also a smaller hallenschwimbad. In the hotel there was also a gym, billiard tables, and so on. And there is a hammam. So you could definitely deal, even if the weather not so great is. The dances and shows were quite nice. But the music could please something be updated and a little more modern music will be played. The highlight was the turkish evening with a very good folklore group.

  • Hotel
    5.0

    It was a nice holiday again with great great service. A big thank you to all. However, we have very on the new service manager annoyed. Our table was simply to other guests assigned. After much bantering back and forth with reception and service manager we did then got back and were able to come together with our friends to sit. And the same thing happened to other guests in our proximity. We miss the sovereign nature of our previous service manager Hasan. Since it would not have happened. Moreover, we and many other guests do not understand, that the waiter Kerim, the for many years has worked in, were being dismissed. With its friendly, helpful and merry way he was popular with guests. We have it very missed in the hotel. It would also have been desirable, if you at the cool temperatures last week the evening in the lobby bar shifts could have been. Is earlier also gone. Only Were few guests in the evening in the pool bar. But otherwise it was again a great vacation with friends ☺. It is an ideal hotel for a beach holiday with a great beach and beautiful garden (this year, but not so well maintained seemed as the years).

  • Location
    5.0

    Great beach section. On the beautiful beach promenade one is in a half hour in side. Dolmuş-stop is nearby. From there on you can also after Manavgat and Kumköy drive. There are numerous operators in the hotel and also on the street, where you could book excursions.

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Bernd
What happened to this hotel?
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Unbelievable what this hotel is. All the scandalous reports in the reviews shall take full. Our check in was as well as many other side. At the reception we were with the communication received, that the hotel was overbooked and we in the Defnem need. Our strict refusal, despite advertising led, that we only after more than 3 hour wait, a room in Ana got. The way we have been forced is hard and need certainly any further explanation. Since 2000 we booked each year regularly here our holiday time the star and since 5 years Ana. Like that something ... is us never happened but it should still not the culmination of. The beach was the stress further, because now we experienced very close to russian behaviour. Beach chairs were occupied, were simply cleared and use it. The nutzungsfläche to nachbarschirm broad, cups left and so on. I think that in many reviews already described. Never we needed so on our things to 8. Now was the solidarity of neighbours asked with whom you shared the berth ensure had. Beside the excellent service by the staff the food and drinks, there is however still more criticisms at least still to be mentioned. The room there was disgusting smell of the staircase caused by the cats, the unclean grounds in this area, and also the garden area which this year an unkempt impression. But it was already several times in reviews described. Last year mounted signs with assurances made by the management that the relaxed family atmosphere would change, was and is hardly believe, since with the removal of the signs clearly changed. We will further development in the eyes and our decision for the next year Critically. read hotel review
  • Room
    5.0

    The rooms are of a sufficient size and are well furnished. ( also taking into account the dated furniture)

  • Gastronomy
    5.0

    Catering trade altogether 5 stars

  • Service
    5.0

    Except the service from the staff at the front desk, the maximum 2 stars. It is taken into account, The staff certainly in accordance with instructions from their superiors was, but not apologized, that one smaller complaints simply ignored or unqualified decline.

  • Sport & Leisure
    3.0

    Through the use of chairs by the Defnem-guests was the number of beach chairs is not enough.

  • Hotel
    3.0

    Unbelievable what this hotel is. All the scandalous reports in the reviews shall take full. Our check in was as well as many other side. At the reception we were with the communication received, that the hotel was overbooked and we in the Defnem need. Our strict refusal, despite advertising led, that we only after more than 3 hour wait, a room in Ana got. The way we have been forced is hard and need certainly any further explanation. Since 2000 we booked each year regularly here our holiday time the star and since 5 years Ana. Like that something is us never happened but it should still not the culmination of. The beach was the stress further, because now we experienced very close to russian behaviour. Beach chairs were occupied, were simply cleared and use it. The nutzungsfläche to nachbarschirm broad, cups left and so on. I think that in many reviews already described. Never we needed so on our things to 8... Now was the solidarity of neighbours asked with whom you shared the berth ensure had. Beside the excellent service by the staff the food and drinks, there is however still more criticisms at least still to be mentioned. The room there was disgusting smell of the staircase caused by the cats, the unclean grounds in this area, and also the garden area which this year an unkempt impression. But it was already several times in reviews described. Last year mounted signs with assurances made by the management that the relaxed family atmosphere would change, was and is hardly believe, since with the removal of the signs clearly changed. We will further development in the eyes and our decision for the next year Critically.

  • Location
    6.0

    The location is excellent

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Thomas
What you need to be happy? Defne Ana:-)
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
A very good hotel with everything for a relaxing economical and memorable holiday is necessary. Again thanks a lot to the entire staff for the kindness and the love needs. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Birgit
With open eyes...
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2013
I have deliberately some weeks maintained, everything sag to And other reviews to read. We were 2009 in the Defne Ana for the 1. time and were absolutely blown away by the entire plant, the beach and the great service! The rooms are older, disturbs us not, we sleep only there, but the beds are great and this is very important! Full vorfreude we were 2011 and now again 2013. Us disturbed the knochenharten, stained, partly. Zerfransten towels, feeding the cats in dirty, not geleerten containers, which led to very unpleasant smells led. We enjoyed the guests regrets, the near ... their table had! We stayed in room. 201,right on the staircase, we had the smell also inclusive - the tiny kittens were regularly outside our door. Each 2. tourists and particularly the children were forever outside the door and made this staatsereigniss. Late at night it bothers. (we have kids, but nice! ) The ugly, drying palmenblätter gave it probably also already 2009, but since we had before overcoming the rose-colored glasses on! This year have us disturbed. Otherwise it was again good. To all the waiters cordial greetings. Our ' stammkellner'wurden constantly moved. To our travel time, middle august; on the beach were always enough beach chairs available, no matter what time of day it is. The tourists are now times in the first row! Last: greetings to you both from Hagen, you on the last evening looking for - a shame! read hotel review
  • Room
    5.0

    Room size was adequate. Air conditioning was very good. Bathroom updated and modern.

  • Gastronomy
    6.0

    Super, super, super! We found, the quality is even better Has become. You can sit outdoors, we found this very pleasant and Cleanliness is io.

  • Service
    6.0

    We were very pleased. Why is constantly on fremdsprachenkenntnisse judged. I am in a foreign country and expect, i speak in german will, served, etc.? Our warmest compliments to all staff! The front desk was friendly, thanks to a fun young man, we did not know.

  • Sport & Leisure
    6.0

    Lovely beach, umbrellas ok, a bit older, but could not fly away!

  • Hotel
    5.0

    I have deliberately some weeks maintained, everything sag to And other reviews to read. We were 2009 in the Defne Ana for the 1. time and were absolutely blown away by the entire plant, the beach and the great service! The rooms are older, disturbs us not, we sleep only there, but the beds are great and this is very important! Full vorfreude we were 2011 and now again 2013. Us disturbed the knochenharten, stained, partly. Zerfransten towels, feeding the cats in dirty, not geleerten containers, which led to very unpleasant smells led. We enjoyed the guests regrets, the near their table had! We stayed in room. 201,right on the staircase, we had the smell also inclusive - the tiny kittens were regularly outside our door. Each 2. tourists and particularly the children were forever outside the door and made this staatsereigniss. Late at night it bothers.. (we have kids, but nice! ) The ugly, drying palmenblätter gave it probably also already 2009, but since we had before overcoming the rose-colored glasses on! This year have us disturbed. Otherwise it was again good. To all the waiters cordial greetings. Our ' stammkellner'wurden constantly moved. To our travel time, middle august; on the beach were always enough beach chairs available, no matter what time of day it is. The tourists are now times in the first row! Last: greetings to you both from Hagen, you on the last evening looking for - a shame!

  • Location
    6.0

    Distance to the beach is zero, so no. Shopping across the street Defne Star, otherwise beach promenade to side Nice bar at the promenade behind the d. star.

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Hans
Again a succesful vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
As already in the last seven years the vacation was again very nice. Small but fine hotel and the staff there was nothing to complain about, the food was tasty and varied. Only at the beach it through the reopening of the Defne Defnem a bit cramped. I only hope, the surfing school fur seal not because of lack of space must yield to. A holiday without windsurfing i can't imagine. The surfing for me is a big reason the vacation in Hotel Defne Ana to spend since the surfing in the Defne hotels included in the price is. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Hotte
Relaxing vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
In the hotel the guest like in a big family taken in. The rooms are clean, the staff is very friendly. The food is very good and the german guest coordinated. The hotel is well kept. The beach is very clean and for each guest a beach chair at the sea are required. We are in our early 50 this year and were the 9 time there and felt very comfortable. read hotel review
  • Room
    5.0

    The rooms are in good condition

  • Gastronomy
    6.0

    It is a german cuisine. The food is very good.

  • Service
    6.0

    The staff is very friendly.

  • Sport & Leisure
    6.0

    The entertainment and the kids club in the neighboring hotel

  • Hotel
    6.0

    In the hotel the guest like in a big family taken in. The rooms are clean, the staff is very friendly. The food is very good and the german guest coordinated. The hotel is well kept. The beach is very clean and for each guest a beach chair at the sea are required. We are in our early 50 this year and were the 9 time there and felt very comfortable.

  • Location
    6.0

    The area lies directly at the beach. Shopping, restaurants and a disco visit are on the opposite lying streets possible. In about 30 going minutes reaches one side.

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