Hotel Edelweiss(3 stars)

Terracestrasse 10 6390 Engelberg Show map

Average rating

49 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.0
  • Service
    5.8
  • Location
    5.3
  • Food and Drinks
    5.2
  • Sport & entertain
    4.9
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35 hotel reviews in Englishsorted by travel date
Guy
Different and delightful
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • January 2013
One of kind - so not part of a chain! The owners' characters show through the hotel and they are very interesting characters and so friendly and accepting. Really special. read more
  • Room
    5.0

    Rooms are good, views lovely from every room. Two single beds side by side rather than double which was a shame, no sofa in our room - just two upright chairs. No bath in our room just a shower. There is a kettle but tea and coffee is 1chf so suggest you bring your own.

  • Gastronomy
    6.0

    We are vegetarians and while on the first night it seemed to catch the cook off guard (we got (very nice) omelettes and thought "here we go for a week of plain veggie food") after that the veggie food was absolutely fantastic - I have only eaten as well in the Loire Valley and Queen Mary II. Stunning - and no fuss was made: we just got the food and it was great, there was no "oh YOU are the veggies are you?". Brilliant.

  • Service
    6.0

    Outstanding from all staff and owners! The best aspect of the hotel. Amazing.

  • Sport & Entertainment
    0

    They have a sauna and wellness room and outdoor jacuzzi! Unfortunately we did not know so had not brought the right clothes. Probably good though judging by the rest of the hotel.

  • Hotel
    6.0

    One of kind - so not part of a chain! The owners' characters show through the hotel and they are very interesting characters and so friendly and accepting. Really special.

  • Location
    5.5

    The hotel is 200 meters up a hill which if you are not used to snow and ice can slow you up! Not a real problem, just be aware.

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Karen
Great hotel for families with children: clean, good value, f
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • August 2012
A beautiful, clean, good well-maintained hotel with beautiful hosts. All of the staff were very accommodating and helpful. Room simply, but efficiently furnished, very clean. Food tasted good and was also in the best way served. read more
  • Room
    5.5

    Generous family room, always clean, good soundproofing, fantastic view in the mountains, however missing mini bar ( fridge). Important: if necessary, but a fridge into the room provided-so there is a solution

  • Gastronomy
    5.5

    Tasty food, extremely friendly staff, flexible and guest-oriented thinking and action

  • Service
    5.0

    For a long time not so great service experienced! It is almost everything was perfect, except it is a bit unusual, that you have a baby carriage first some stairs must, until you at the front desk is

  • Sport & Entertainment
    3.0

    A real pool would be super nice!

  • Hotel
    5.5

    A beautiful, clean, good well-maintained hotel with beautiful hosts. All of the staff were very accommodating and helpful. Room simply, but efficiently furnished, very clean. Food tasted good and was also in the best way served.

  • Location
    6.0

    Wonderful location on a direct increase over of the city, very good starting point for hikes, town center nearby, lots of parking spaces of the hotel available.

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Aline
Great hotel to stay as a family or as individuals.
  • Recommended hotel
  • Families
  • Other stay
  • July 2012
The hotel is very friendly and has a good quality standard. Al kind of people can mix without disturbing each other. When we visited they was a group of USA students in summer brake and we hardly noticed. For a family with young children it is perfect. The different playrooms accommodate children from baby to 12 years old. Thanks to the children's program who would even take our 1 year old, we where able to eat as a couple whiteout hurrying. The environment is beautiful and easily accessible through cable car. We spend 10 days and didn't get bored. Last ... but not least: compliments to the staff who is friendly, organized and always making us feel welcome and at home. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Chris
We found the welcome and service at this hotel outstanding
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • March 2012
The owners Peter and Susanne K. provided a very warm welcome and all staff provided excellent service at this hotel. The hotel provided opportunities for evening entertainment and daytime exploration of the local area. The staff provided an excellent ski shuttle service to local lifts. It was advantageous for us to be able to travel from the UK to within a few minutes of the hotel. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    6.0
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Bill & Mona
The Best Place to Stay in Engelberg
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • March 2012
The hosts, Susanne and Peter K., are exceptionally friendly and helpful. They always pick us up at the train station, and take us to and fro the ski lifts. They have fun things going on in the hotel for families,kk but the adults in the crowd (that's us) also are looked after and feel very pampered. We particularly enjuoyed the evening that they took us up the mountain to have dinner at a ski hut. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Malcolm
A home from home in a stunning location
  • Recommended hotel
  • Singles
  • Other stay
  • March 2012
This is my second visit to the hotel and on both occasions I have been met with friendliness and service which are second to none read more
  • Room
    5.0

    The rooms are clean and they receive a thorough clean every day. Some of the bathroom fittings are a little dated but you could not fault the cleanliness. Balconies are of varying sizes but even where small provide you the opportunity to sit in the sun and take in the exceptional location and views. There is some floor creaking and when like me you have a neighbour in the next room with stentorian snoring there is some sound but you have to listen carefully for it and overall the hotel rooms are peaceful and pleasant places to be

  • Gastronomy
    6.0

    I am biased here in that a personal friend of mine manages the bar in the evening and in my view is the best barman ever, but even without that I would be complementing the hotel on its service levels and quality. The food is imaginative and well presented and for those who do not want to explore the village offers the opportunity to sample some local Swiss foods. I must also say that the wine list is second to non and clearly reflects the knowledge and passion of the person who selects wines from round the world of the highest quality, including exceptional Swiss wines.

  • Service
    6.0

    I cannot praise the staff enough at this hotel for their friendliness and attention to detail. Although I do not have children the facilities to support families are quite something. Language is not a problem for someone like me who speaks only English.

  • Sport & Entertainment
    4.0

    The hotel has a nice fitness area and a jacuzzi in a dramatic location to enjoy the views while you soak away the muscle tension from your day on the mountains, but due to its location does not have the room for a pool.

  • Hotel
    6.0

    This is my second visit to the hotel and on both occasions I have been met with friendliness and service which are second to none

  • Location
    6.0

    The hotel could not be better located for the town, the abbey and for the mountains. The views from the bedroom windows are pretty amazing too

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Eric
Great hotel for families!
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • January 2012
Our stay in Hotel Edelweiss was a pleasure! We had our 9 month old baby with us and this hotel is very child friendly as they have some play rooms exclusively for the kids and a lot is organized for them. In addition, the personnel is very friendly, they speak a lot of languages and are always willing to help. For wintersport holidays, this is a perfect location: although the hotel is some distance away from the ski lifts, they have a shuttle services every 15 minutes which brings you to the lifts, so this is perfect. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Denis
for families with children
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2012
The superior double room the name does not do it justice. They are too small. In the bathroom no soap and cleaning cloths (Kleenex) completely. The heating was at the check-in could not be turned on, was the room very cold... The TV was tiny (but that was really irrelevant). The staff were friendly and the hotel is very suitable for families with small children. read more
  • Room
    2.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Matz
no choice 3 * star, for 1 night okay
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2012
Old, very clairaudient (one hears the neighbor schnarcheln...) house. Room with carpet on soil. TV extremely small and poor quality. Cracks in the walls partly. Jacuzzi on the terrace available -not used. Breakfast was good. very flexible and good shuttle busService from the hotel to the valley station the mountain railway. Friendly Front desk and helpful. Ski can in the hotel be resolved. As I saw, very child-friendly. My opinion not a 3 star standard. Recommendation for a weekend partially. ( price-performance). read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Mark
Very friendly family hotel-good service-like transport servi
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • December 2011
Like the service the family provided. Excellent clean accommodation. Also nice for children. Good atmosphere. Trying to the their best for the customers. Rooms are OK. Supportive that you can book individual nights. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Katharine
Real family atmosphere
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • December 2011
A completely unpretentious hotel which delivered the highest standards of Swiss hospitality. We were made so welcome and every single staff member was delightful. The lounge and bar area were very comfortable - we enjoyed sitting by the fire having a drink and playing cards, chatting with Suzanne and Peter the hotel owners and the other staff who work tirelessly to make sure all the guests are looked after. Everything was made easy for families - children's menu in the restaurant available for self service so they could eat when they wanted to while we had our meal. There was ... a children's club which we didn't use but it looked as though they were having lots of fun. All the staff speak several languages fluently so it was great to hear the variety of languages going on. Our children enjoyed the games room with the X Box and table football which meant we could have quiet time reading etc as well as family time together. And one last thing - the hotel's own ski shuttle bus which takes you to and from the lifts means that life really is straight forward and you can enjoy the skiing without the hassle of carrying skis and finding your way to the lifts. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Artur
Hotel with family and cordial atmosphere
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2011
We were greeted so warmly, that we love to go back. Great view location and weekly programme with hikes, etc. evening at a cabin very child friendly! Centrally located, an Art Nouveau-style hotel with flair. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Theo
Friendly and good moods
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2011
Very friendly staff at the reception and in the restaurant. Helpful and inter SI ertan the wishes of the guest, in order to make your stay as pleasant. Alternative options have been mentioned the day. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Erik
Very friendly staff, delicious food
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2011
I about hundred next nächtigenden per year occupation in different places. The hotel edelweiss in Engelberg is best in the last few years, I have visited Hotel. The competence of the staff in the front desk clerk, the boss of the house, the service in the restaurant and the Chef were very accommodating finally and friendly and were seriously interested in my well-being. I can only recommend the hotel. Here the price and performance, both for the night, as well as in the restaurant. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Debasis
Excellent stay for family
  • Recommended hotel
  • Families
  • Countryside & spa
  • August 2011
Nice quiet place, good setting and excellent view from the hotel, friendly helpfull staff. The owner took special care to receive us at midnight at the railway station. The building has some history attached to it, it gives some feelings and ideas of local living especially past era atmosphere. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Christa
Family Hotel Edelweiss
  • Recommended hotel
  • Families
  • Other stay
  • July 2011
The hotel still has many Jugendstil characteristics in the interior. Friendly and hospitable staff. Beautifull view on the surrounding mountains. The children (3 and 7 years old) had many facillities to play (both inside and outside) and the "nanny" was also active inviting the children to come play. Hotel Edelweiss is active organising activities for her guests. We find the staff competent in advising trips in the surrounding area. When we asked for a specific trail and the fact that we have a dog and a 3-year old the advise we received was accurate. For families with children this is ... most definitely a hotel we would recommend. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rob
The ideal holiday-Hotel
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • June 2011
The hotel is been built around the turn of the century (. 19 to 20.) and still has the Charme this time The team worked very hard and very successfully, it all as pleasant as possible I believe that everyone here will have the holiday of a lifetime! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Amanda
A family friendly home from home archived
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • March 2011
This hotel was incredibly family friendly. Our children, aged 1, 5 and 7, were all well catered for in terms of food, entertainment and welcome. Nothing was too much trouble and they all had a really great time. This allowed us to relax and enjoy ourselves as well! Although the hotel is laocted a way from the ski lifts, the hotel ran a regular mini bus service which took us door-to-door. They also 'bused' my mother about after she had a fall and again nothing was too much trouble. You couldn't wish for better hosts and staff at the hotel ..., who at all times were friendly, helpful and professional. Their English was also exceptionally good! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Katrina
Wonderful experience! archived
  • Recommended hotel
  • Singles
  • Skiing and winter sports
  • March 2011
This was the best experience on holiday i've ever had! I felt so welcomed and taken care of. They knew me by name and helped me with anything i needed (even if I hadn't asked yet!). One day the owner offered to make me lunch because I was hurt skiing and back early. Not many places care that much about each of their customers...Hotel Edelweiss definitely does!! I will go back as soon as I can. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Dave
A Little piece of Heaven archived
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • March 2011
This hotel is a little piece of heaven where you are looked after as if you were a member of the family. From the very early morning to late evening you are showered with the sort of service that sadly has disappeared from most hotels these days. This just leaves you feeling totally refreshed and fully recharged at the end of your stay. the surrounding area allows you to enter the world of the angel and enjoy a real wintersports holiday with the support of the hotel staff from cream for those aching muscles to hotel owners taking time to ... ski with the guests. Finally when the owners dine with you the picture is complete. ITS GREAT. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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