Hotel Palace Berlin(5 stars)

Budapester Str. 45 10787 Berlin View on map

Average rating

947 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.6
  • Location
    5.8
  • Food and Drinks
    5.4
  • Sport & entertain
    5.3
Filters
You selected:
533 reviews for this hotel sorted by travel date
Kristian
Hotel Palace Berlin
  • Recommended hotel
  • Couples
  • City break
  • May 2015
Great hotel, great location, great staff and good food and service. Our aircon didnt work but we got a discount because of this. The staff tried really hard to solve it, but apprarently it was because of the weather outside. I tend to get very hot in the night but my partner tends to get very cold. Unfortunately she were also really warm in the night, so it wasn't just me. I would recommend the hotel to anyone going to Berlin. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Hilde
Very good hotel near the Europa-Center
  • Recommended hotel
  • Friends
  • Other stay
  • April 2015
The TV stopped working (the picture/screen "froze") about 13-14 times during the two evenings at the hotel. Such things should be in order. Complained twice and it was fixed twice, but the TV kept "freezing" (and therefore I mended it temporary myself several times). It was very annoying and "ruined" the general impression of an otherwise good hotel and stay. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Susan
Four exceedingly happy guests
  • Recommended hotel
  • Friends
  • City break
  • April 2015
Excellent in every way, I have ticked not rate on a few questions because I did not use the facility or have any complaints. I reserved four single rooms for myself and three friends for our city break and we were upgraded on arrival to our amazement so very happy guests. I am writing this on behalf of my friends too and they will absolutely agree with me on 6 star rating for everything in your hotel. We enjoyed our stay in Berlin and would return again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Andrej
Very good
  • Recommended hotel
  • Couples
  • Other stay
  • April 2015
it was nice and good, we were very pleased, good atmosphere, nice location, friendly staff. We were for the first time in Berlin and for sure we will repeat again. In that case we will try to arrange staying in your hotel. In any case we were allover happy spending those days with you. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Nanna Christine
Very beautiful hotel in centrum
  • Recommended hotel
  • Friends
  • City break
  • April 2015
Very beautiful hotel with really nice, help full and service-minded staff. Delicious break fast and nice rooms. Good opportunity for sightseeing near the hotel: the Zoo, Kurfürstendamm(shopping), churches etc. Easy access to metro and bus(i recommend the metro). All in all very nice hotel that i will definitely recommend! :) read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Kain
10/10
  • Recommended hotel
  • Couples
  • City break
  • March 2015
All staff were extremely helpful and made us feel very welcome in Berlin. The hotel was clean throughout and the bed was very comfy. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
John
First class hotel
  • Recommended hotel
  • Couples
  • City break
  • February 2015
Our city break in Berlin was extremely enjoyable at the Hotel Palace. The hotel is in an excellent location for immediate sightseeing and for easy access to the U-Bahn. Our room was spacious and very well appointed. The spa area was very enjoyable, especially after a day's sightseeing! It is, however, the staff who make this such an excellent choice of hotel. At all times, they were polite, friendly, helpful and courteous and certainly ensured our stay was such a happy one. Thank you. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Vincent
Excellent place!
  • Recommended hotel
  • Singles
  • Business trip
  • January 2015
Best place to discover Berlin! Wonderful adress, excellent service, nice room and very friendly team. I had a perfect stay! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Håkan
Sauna rules
  • Recommended hotel
  • Couples
  • City break
  • January 2015
The sauna shouldn't have been called a finnish sauna because it had german rules. If we now about the silly german rules we hadn't payed for the sauna. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Pia
Info
  • Recommended hotel
  • Friends
  • City break
  • December 2014
The spa was cold and we have tried better spa. The service in the spa-area was long (15 min) for to beers. Please dont go into the Rooms at Night when we out for dinner, that feels not good. Do it when you make the bed doping the Day. Super service when we arrived, very nice room but do something abort the noice outside, probably from the spa, when we went to bed it felt like we were on a boat + the television where we find it hard to change channels. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Smart
Great hotel in perfect location in Berlin.
  • Recommended hotel
  • Couples
  • Business trip
  • December 2014
Great Hotel in perfect location. We enjoyed the Christmas Market right outside and the various shopping-possibilities. Rooms are modern and elegant - ask for the new ones. Tip: Visit the new "Bikini"-Building. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Roger
Great hotel in a great location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2014
Always love to go back... enjoyed it very much. Very friendly and competent staff. Pool could be a bit warmer. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Rich
Good except for wifi
  • Hotel not recommended
  • Singles
  • Business trip
  • October 2014
Everything was fine except for the wifi. The 15 euro a day charge is too high, and had to frequently reconnect with ID and password. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
Close
Richard
Over-priced vs. other 5-star hotels
  • Hotel not recommended
  • Singles
  • City break
  • October 2014
Hotel dating from the 70s, which still projects that era the moment you approach the building. It is adjacent to Europa Centre and enjoys a great location: in the heart of what West Berlin was before. It is obvious that the management makes every effort to position the hotel within the top 5-star hotels in Berlin but something is still missing. You feel like you go back in history and find yourself in a nice hotel back in the 70s. read hotel review
  • Room
    4.0

    Refurbished room on the Club floor. The room was clean but the view was direct on the roof top of the mall. This hotel still uses twin bed that are put together to turn them into alleged "king-sized beds" and offers two individual duvets on a large "king size. I know this is still very much the case in other hotels in Germany but this is really appalling to use such duvet on a large bed ! It had luxotherapy features; i.e. a kind of dimmer that changes the lighting color of your room. I still do not see the use of this feature ...

  • Gastronomy
    0
  • Service
    5.0

    The staff is helpful and feels proud - sometimes too proud, to be working in this hotel. One Arabic-speaking receptionist was very blunt when I asked for a check-out at 1.00 pm instead of 12 noon. He simply said: "No, we are fully booked today"

  • Sport & Leisure
    0
  • Hotel
    4.0

    Hotel dating from the 70s, which still projects that era the moment you approach the building. It is adjacent to Europa Centre and enjoys a great location: in the heart of what West Berlin was before. It is obvious that the management makes every effort to position the hotel within the top 5-star hotels in Berlin but something is still missing. You feel like you go back in history and find yourself in a nice hotel back in the 70s.

  • Location
    6.0

    Located at the heart of West Berlin with U-Bahn and bus network at the doorstep. The Europa Centre (shopping mall) is adjacent to the hotel.

Close
Marc
A great hotel in a great city!
  • Recommended hotel
  • Friends
  • City break
  • July 2014
It's easier to write it in English. We had a great time at the Palace Hotel. The staff is very friendly, we had a beautiful room. It was our 5th time at the Palace Hotel and we will come back next year! Our stay at the Palace Hotel was, so to speak, the crown on our visit to Berlin! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Ewa
Fab place to explore Berlin from
  • Recommended hotel
  • Couples
  • City break
  • May 2014
The hotel is well maintained. The grounds are clean and elegant. We got an upgrade to a lovely, spacious suite. Despite it facing the street, the city noise was well blocked off. Breakfast was included in the room's rate and was fantastic; really great selection and very efficiently served. Although the breakfast room was full of people, the staff made sure nothing was missing. As to the hotel staff in general, everybody was courteous, friendly and professional. The guests seemed to be of all kinds and nationalities, from families with children to business people, from USA to Russia. read hotel review
  • Room
    5.0

    We got upgraded to a 9th floor suite. The size of the suite and the bathroom was very generous. The marble bathroom was huge, with separate shower stall and a jacuzzi style tab, and a separate toilet with a bidet.The room was decently equipped: mini bar, water kettle and a small supply of coffee and tea, oversized walk-in closet, umbrella (very handy!), shoe cleaning kit, safe, lots of space to place your luggage out of sight. The room seemed to have air condition, but we didn't try it. We tried to actually set the temperature higher, but the thermostats didn't respond. When the staff adjusted it, the rads kicked in making a constant water flowing noise. This was the only drawback of our stay. Other than that, the furnishings were elegant, classy (antique style) although with a few signs of wear and tear. Overall, very enjoyable room with a great view of the characteristic tower of the Wilhelm Kaiser Church.

  • Gastronomy
    6.0

    Wonderful breakfast and gourmet dinner ( we didn't try the Michelin starred restaurant, but heard it is superb).Lobby bar with live music also available.

  • Service
    6.0

    Great, friendly, professional and kind people.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The hotel is well maintained. The grounds are clean and elegant. We got an upgrade to a lovely, spacious suite. Despite it facing the street, the city noise was well blocked off. Breakfast was included in the room's rate and was fantastic; really great selection and very efficiently served. Although the breakfast room was full of people, the staff made sure nothing was missing. As to the hotel staff in general, everybody was courteous, friendly and professional. The guests seemed to be of all kinds and nationalities, from families with children to business people, from USA to Russia.

  • Location
    6.0

    The hotel's location is super convenient for those who like to shop; minutes walk to the famous KaDeWe and fashionable Kudamm, numerous restaurants and cafes (needless to say, the hotel boasts its own Michelin starred restaurant on the first floor, aptly named "first floor") and it's super easy to get to other major attractions on S or U-bahn or by a tourist bus.

Close
Steffi
Expectations were not quite met.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2014
The breakfast buffet was excellent. A more rapid response to complaints, for example, improvements of reinigungsdefiziten would have been desirable. An additional charge for the sauna use seemed to us at the room prices a little inappropriate. read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Rainer
No extra coal for the sauna!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2014
Overall we liked the hotel. A real nuisance was the fact, that you visit the sauna extra leaves (not so the pool and the gym). I never experienced in any hotel. Exception were mini-hotel-saunas, the exclusively for me is exacerbated. The location is great and the staff a 5 star hotel. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Ralf
Five star hotel in Berlin.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
The hotel offers everything, what you from a five star hotel. The staff is very professional and courteous. The room pleased us well and we fantastically well slept. And yes, the bathroom shows, that the fixtures be also used. Everything worked great. The house has one of the nicest hotel rooms in the capital. The price-performance ratio for a hotel of this category be described as very good. We missed free wi-fi! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Oliver-Dirk
Hotel Palace - a palace with light weaknesses.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Business trip
  • January 2014
The Hotel Palace is conveniently located in central berlin, in the immediate proximity to the church and the breitscheidplatzes. The hotel was built in the typical architectural style of 70er years which at least in the bathroom unfortunately is clearly apparent. The check-in and check-out by mr volt rohn was in every way excellent and an outstanding example of a 5 star hotel. Unfortunately continued good impression continuously fort since the cleaning of the room 438 left when we arrived clear shortcomings. On many horizontal surfaces (headboard of the bed, on the window sills, on the edge of the bathtub ... as well as door, - and window frames were clear staubmarken. My please here accordingly nachzuarbeiten a short and unfortunate discussion with the housekeeping advance in the one i seriously wanted to explain the one against dust in the rooms unfortunately do nothing could, but finally did. The room facilities conform to the standard. It is next to a well-stocked mini-bar as well as a water heater, as well as two cups and some swag with tea and coffee to them yourself waffles. Unfortunately the house to the post of a shovel the soluble coffee stir up can. On targeted demand we got the next day a art plastikspiess the desired function should. In this lending the slanted guest a clear condemnation because a commercial coffee spoons in this category actually to standard include. Also by housekeeping the following day only superficially in the bathroom of the guest cleaned cups do not contribute to the exhilaration in my tea, unfortunately a clearly perceptible taste of on. Also the at origin certainly attractive breakfast buffet was unfortunately much space to above. Despite a breakfast from 06:30 a. m. - 11:00 a. m. found around 10:03 a. m. unfortunately only two sorts of rolls and the smoked salmon and ham were unfortunately only in faserresten available. To the displeasure of some of the guests was the heater with the warmgehaltenen scrambled eggs as well as the container for the boiled eggs also empty which meant the a line of the eight guests on the buffet einfand to the scrambled eggs frischzubereiten to leave. This meant, that i 25 minutes had to wait to get a small portion to receive. My please just a bit scrambled eggs in the kitchen nachzubestellen was obviously discreet ignored. The same situation was also on 2. day of our stay so i don't by a unique operation nightlife. A friendly conversation with the random present chef mr tang did not really improve as the boiled eggs after 47 minutes and the scrambled eggs after 51 minutes and thus a few minutes before closing refilled. This meant, that we preferred despite the already paid breakfast the same outside of the hotel in one of the many nice cafes Savignyplatz drives. Other criticisms in a nutshell: • despite repeated inquiring e the consumed tea bags in the room was not replaced. • the request after a bathrobe for a party i the meeting for an additional charge in the spa area are wanted was after three hours still not met. After another phone call got it within a few minutes • at a price of Euro 49,50 for two Bacardi with Cola, a Baileys and a bottle of water, the Bacardi the drink also to taste his. The measured 2 cl with much ice artificial stretched were at this price not satisfactory. Overall, i would like to the Hotel Palace. Causes nevertheless further recommend that the house at a very high potential and i hope that the management of the house this wohlgemeinte review to the occasion, with the corresponding bodies nachzusteuern since we were here over not necessary base error speak. read hotel review
  • Room
    5.0

    Bathroom corresponded to the state of 70er years... Otherwise the usual standard with unfortunately very strongly saggy mattresses...

  • Gastronomy
    4.0

    It would be nice, if the breakfast buffet also food refilled would be...

  • Service
    3.0

    There is bleider still much air upward...

  • Sport & Leisure
    5.0

    Spa area very clean. Small but nice...

  • Hotel
    4.0

    The Hotel Palace is conveniently located in central berlin, in the immediate proximity to the church and the breitscheidplatzes. The hotel was built in the typical architectural style of 70er years which at least in the bathroom unfortunately is clearly apparent. The check-in and check-out by mr volt rohn was in every way excellent and an outstanding example of a 5 star hotel. Unfortunately continued good impression continuously fort since the cleaning of the room 438 left when we arrived clear shortcomings. On many horizontal surfaces (headboard of the bed, on the window sills, on the edge of the bathtub as well as door, - and window frames were clear staubmarken. My please here accordingly nachzuarbeiten a short and unfortunate discussion with the housekeeping advance in the one i seriously wanted to explain the one against dust in the rooms unfortunately do nothing could, but finally did. The room facilities conform to the standard. It is next to a well-stocked mini-bar as well as a water heater, as well as two cups and some swag with tea and coffee to them yourself waffles. Unfortunately the house to the post of a shovel the soluble coffee stir up can. On targeted demand we got the next day a art plastikspiess the desired function should. In this lending the slanted guest a clear condemnation because a commercial coffee spoons in this category actually to standard include. Also by housekeeping the following day only superficially in the bathroom of the guest cleaned cups do not contribute to the exhilaration in my tea, unfortunately a clearly perceptible taste of on. Also the at origin certainly attractive breakfast buffet was unfortunately much space to above. Despite a breakfast from 06:30 a. m. - 11:00 a. m. found around 10:03 a. m. unfortunately only two sorts of rolls and the smoked salmon and ham were unfortunately only in faserresten available. To the displeasure of some of the guests was the heater with the warmgehaltenen scrambled eggs as well as the container for the boiled eggs also empty which meant the a line of the eight guests on the buffet einfand to the scrambled eggs frischzubereiten to leave. This meant, that i 25 minutes had to wait to get a small portion to receive. My please just a bit scrambled eggs in the kitchen nachzubestellen was obviously discreet ignored. The same situation was also on 2. day of our stay so i don't by a unique operation nightlife. A friendly conversation with the random present chef mr tang did not really improve as the boiled eggs after 47 minutes and the scrambled eggs after 51 minutes and thus a few minutes before closing refilled. This meant, that we preferred despite the already paid breakfast the same outside of the hotel in one of the many nice cafes Savignyplatz drives. Other criticisms in a nutshell: • despite repeated inquiring e the consumed tea bags in the room was not replaced. • the request after a bathrobe for a party i the meeting for an additional charge in the spa area are wanted was after three hours still not met. After another phone call got it within a few minutes • at a price of Euro 49,50 for two Bacardi with Cola, a Baileys and a bottle of water, the Bacardi the drink also to taste his. The measured 2 cl with much ice artificial stretched were at this price not satisfactory. Overall, i would like to the Hotel Palace... Causes nevertheless further recommend that the house at a very high potential and i hope that the management of the house this wohlgemeinte review to the occasion, with the corresponding bodies nachzusteuern since we were here over not necessary base error speak.

  • Location
    6.0

    Centrally located in the district of charlottenburh in the immediate vicinity of the old.

Close
1 3 4 5 ... 27