SENTIDO Aegean Pearl(5 stars)

Beach Road 74100 Rethymno Kreta View on map

Average rating

331 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.6
  • Location
    5.2
  • Food and Drinks
    5.3
  • Sport & entertain
    4.9
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117 reviews for this hotel sorted by travel date
Gordon
Very nice hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2015
We stayed here for a week in October. Only one very windy day, the rest of the time the weather was great. The hotel is very nice. Very friendly staff and good facilities, right across the road from the beach. Make sure you get away from the strip and explore the Old Town as it is really lovely. Lots of bars and restaurants to enjoy! read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ian
Autumn break, sea, sun and exercise
  • Recommended hotel
  • Singles
  • Beach holiday
  • September 2015
Super location across from the beach, welcoming and efficient staff, high level of cleanliness throughput. Plenty of excursions on offer. The walking tour from the hotel with Ralph, the guide, was strenuous but worthwhile. Extremely friendly waitresses made the dinning experience a pleasant one. The always helpful front desk staff were always obliging. I would certainly recommend the hotel to friends. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Fabrice
Fantastic hotel and staff!
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2015
Fantastic hotel: very modern rooms, quality of service, competence and friendliness of the staff (special thanks to the Maitre d Hotel for breakfasts and dinners), quality and variety of the food (amazing !), beach at the front of the hotel, Old Town and shopping street reachable on foot. One of my best experience. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Paul
Agean Pearl lives up to it's name
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
Arrived late at night after poor transfer from airport. Thomas Cook up your game. Met with cold towels and fresh orange by excellent hotel staff. Check in quick and easy and we were soon in our lovely room. Our second holiday at this hotel and the service, food and staff are as good as ever. Never been somewhere before where the staff are so polite friendly and helpful. The concierge's knowledge about trips and rethymnon is second to none. Went on a walk from the hotel with our guide, Ralph, started at 10 am and returned at 4 pm. Fascinating ... time, his knowledge is un believable and he knows a good taverna for lunch. Mixed nationalities on the walk but Ralph has a knack of getting everyone communicating. Entertainment involves audience participation but it would be nice to be able to just sit and be entertained without having to be involved. Would recommend this hotel to anyone, possible third visit on the cards. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Nicos
Excellent place to stay
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2015
Great place to stay if you want to rest for a couple of days. 5 Swimming pools, beach in front of the hotel and a great city to discover. Nice primenade on the see front, great restaurant. Really nice vacations ! I will sure come back ! read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
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Bas
Recommended
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
I would recommend this hotel because of the nice views on the beach, the cleaniness of the rooms, the food, the friendly service. Just a bit disappointed that we didnt get much extra since this was our honey moon (we mentioned this beforehand)... complimentary voucher for massage or sauna, or roze pettels on the bed or bubbles on the house, or special design with bath towel would have made our stay just a bit more special and personalized... read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Christa
November is ideal for people who need peace and quiet.
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2014
Everyone really made a big effort and I was very pleased all around. I enjoyed it very much that all the hotels around us were closed so it was quiet. Relaxing, quiet, sunny vacation in November Thank you read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Ulla
Great hotel in a very good location
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2014
We had a relaxing vacation in a very pleasant atmosphere. We were very comfortable and would love to go again. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Petra
Nice atmosphere
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2014
Very friendly staff. The food is varied. The family room was great. We'll be back. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Christoph
Nice hotel - a bit away from the city life
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2014
Nice hotel more for couples. Quiet beach section - but somewhat longer (about 30 minutes on foot) to the city center. Nice vacation read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Friedrich
Relaxing vacation on Crete in a 5 star hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2014
Very good hotel right on the beach. Positive: very nice waiters in the restaurant, food was very good. City tour was informative. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Joachim Moosmann
Great value for the money
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2014
A modern city beach hotel with high feel-good factor and charm. Especially the competent and friendly staff contributes to this. Conclusion: relaxing vacation from the first until the last minute! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Sebastian
Stunning beach, nice hotel and more...
  • Hotel not recommended
  • Couples
  • Beach holiday
  • July 2014
The hotel we were staying at were quiet nice, clean, service directed, inviting with fun activities, possibilities of choice. We were enjoying our trip with a fewer flaws that we picked up. We were amazed for what we were served and sometimes disappointed. There were rooms with no DOOR to toilet so we asked in advance to have one WITH door. That was kinda strange. The food buffay here was good but VERY Greek focused so it was boring and tasteless after a while. The hotel has a long span of culture interest and wishes to learn more. Mostly Germans ... were staying here which was very interesting. There were many options for us staying at the hotel to do and that takes great service in which was for filled. But more could we expect from a 5-star hotel which we really can't see to be so that's why 3. Read further down for more details for the reason. read hotel review
  • Room
    4.0

    Enough for two, very bad with rooms with no doors to bathrooms, hello!!!! The rooms has it all!

  • Gastronomy
    4.0

    It's like an endless row of restaurants with quantity in sight, but as mentioned before, want pizza go to Mio gusto, do you wish for something else, go Irini. These are quality areas! In the hotels food area they constantly clean and take dishes!! The food served at the hotel (buffay) is large. But very very boring after a while since it focus ONLY on Greek food. = low taste, low spices so the food gets boring fast.

  • Service
    2.0

    The staff are very friendly but using TOO many different traces of hello. Tried to learn the first week but whatever you try to say back they always say something new you haven't heard so we stop trying. They have VERY good language knowledge which is fun! The rooms gets clean and sometimes bad. But it's very annoying to not know when they will clean. (they do every day). Either they come at 11 or 1, you won't know. No matter how close they are to your room they are not even close to so it. So that was very hard to go around for hours and still they haven't cleaned. The items change position when you are out and never are the same even if it's YOUR OWN items.

  • Sport & Leisure
    3.0

    The hotel provides with entertaining everyday at 9 pm. The discos there are for old people :/... Had higher expectations there. If you want to do something wild then go somewhere outside the hotel, don't know where. THE INTERNET IS INCLUDED!! Both lobby wifi and the Peal one. Ask for password, and I hugely recommend that since they are too busy mentioning everything. Many pools they are fray and nice. The main pools are the best! The beach is clean, very much rocks after a hard blowing day so the sand gets hard to walk on. They don't so anything about a mile after mile long rock beach after several winds.

  • Hotel
    3.0

    The hotel we were staying at were quiet nice, clean, service directed, inviting with fun activities, possibilities of choice. We were enjoying our trip with a fewer flaws that we picked up. We were amazed for what we were served and sometimes disappointed. There were rooms with no DOOR to toilet so we asked in advance to have one WITH door. That was kinda strange. The food buffay here was good but VERY Greek focused so it was boring and tasteless after a while. The hotel has a long span of culture interest and wishes to learn more. Mostly Germans were staying here which was very interesting. There were many options for us staying at the hotel to do and that takes great service in which was for filled. But more could we expect from a 5-star hotel which we really can't see to be so that's why 3. Read further down for more details for the reason.

  • Location
    2.0

    Nice distance to beach with only 25 m! Several pools everywhere to access easily. VERY hard to get us beds since every one seems to "keep" them with their towels for hours and hours with out being there. So maybe some sort of rules to this? All the pools had great silence and nice souk to it but one that we got have crickets next to it living in trees. These scream and scream non stop which makes it impossible to stay there and enjoy a swim or he sun. That was really frustrating. Silent proofed door to the balcony exist which is a thank from heaven. Impossible to enjoy silent indoors otherwise. When you are in the hotel area everything is sparkling white, clean and nice!!!!!! But as soon as you step out the surroundings you see how poor people live and how bad it looks around the hotel. It's as if you step out of a mansion and suddenly you are in he slum. Not a very nice experience. When going to the OLD TOWN / Center the shops there goes endlessly and endlessly boring... They are all the same repeating itself no matter where you go or for how long. It's boring after a while but they do have nice things but sell them expensive. Look for what they are made of, not all are BIO friendly even if they are saying so. There are many restaurants along the hotel with quantity quality. Here is a short reviews: do you like pizza? Go left when you step out of the hotel and find Mio Gusto, the pizzas are to die for. Do you want something else? Go further to Irini. But don't think pizzas are good at Irini or the hamburgers are good at Mil gusto. The rest of the restaurants serve little taste and not a nice experience. If you want hats, water or something accentual, just go right of the hotel and then right again and to find items that cost DOUBLE the amount in old town / central. Tour buss is fun, but the longest trip goes up the mountain and down. The short period of time is while the busses go down the city. And I'm talking about the red tourist bus. Wanna go somewhere? Take a taxi!!! It's only 5€ to old town /center ! Don't go to market, it's small, nothing of interest and used items.

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Virginia
The Best Hotel Ever
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
We have been going to the hotel for the last 10 years. We were bed and breakfast every time. The hotel is very very clean the bedrooms, dining rooms even the public toilets were spotless. Such lovely friendly people and very friendly from the Management through to the cleaners. Nothing was too much trouble. I would definitely recommend them. read hotel review
  • Room
    5.0

    It was a good size, large wardrobe with a safe. Air conditioning, TV, balcony tea and coffee facilities, telephone. Very clean.

  • Gastronomy
    0

    There was the main restaurant, snack bar, and bar. All very clean. traditional and Mediterranean food. Very good atmosphere, tip if you want to.

  • Service
    6.0

    We have had 10 years of very friendly staff who always understood.

  • Sport & Leisure
    0
  • Hotel
    6.0

    We have been going to the hotel for the last 10 years. We were bed and breakfast every time. The hotel is very very clean the bedrooms, dining rooms even the public toilets were spotless. Such lovely friendly people and very friendly from the Management through to the cleaners. Nothing was too much trouble. I would definitely recommend them.

  • Location
    6.0

    The beach was perfect, just across the road from the hotel, beautifully kept clean by one man who would also do anything for you.

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Peter
Recommended
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2014
Nice modern hotel. Nice staff. There was a limited number of loungers by the pool, due to the size of the hotel, but there were on the beautiful sandy beach. Stony access to the sea. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
Close
Lothar
Would happily go back
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2014
I go there almost every year. That says it all really. The service staff should be mentioned. Friendly, warm, helpful, professional...there was nothing more they could have done. Negative points: Late check-out again not possible. Bathroom is integrated into the room Shower over the bathtub (difficult for disabled guests) read hotel review
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
Close
Dunja
Relaxing vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2014
We had a very good room, a fantastic view of the sea and the resort. Some guests complained about the food, but we thought it was great, a couple more Greek dishes and it'd be perfect. The service in the restaurant by Varvara, Michaelis, Georgina and Zabia and at the bar in the evening by Manosus was friendly and courteous. We were happy with everything and would gladly come again. Mrs Uli was always there with advice and help if you had questions or special requests. What we didn't like were some particular British guests who lounged around on the ... loungers with dirty hiking clothes and walking shoes. It's a shame that the site only has a small garden, it would be great if you could walk through a small park, but that means it's only a few steps to the beach. You can't have everything. All of the hotel staff knew you after 2 days and were very friendly. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Martin
Recommendable hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2013
A very nice hotel with direct access to the beach (a street with little traffic inbetween ), friendly and accommodating staff, good location in Rethymnon on the eastern edge of the city. Rethymnon itself is a lively student city with very beautiful bars and a large selection of pubs. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
Close
Ernst
Dream vacation in the Sentido pearl in Crete/Rethymnon archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2013
We were thrilled. The staff were very friendly and competent, the quality of the meals and the beverages was outstanding and the rooms were lovely. All inclusive, all wonderful. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
Close
Thomas
Nice hotel, but not 5 star! archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
Good hotel, but 4 star at best. Staff were very friendly and efficient, but understaffed in the restaurant. we would have preferred more variety with the food, particularly with the breakfast, however you wont go hungry. You need to cross the road to get to the beach, beach chairs and umbrellas were available for free. The pool was unfortunately not heated. We didn't use the spa area as it is not particularly inviting. The whole area smelled of chlorine, you could enter the pool area in shoes and the gym was also located in this part of the hotel. Several ... restaurants and supermarkets are located near the hotel, the harbour and the old town of Rethymnon is very nice and a 30 minute walk away. Restaurant tip: le petite fleur! close to the harbour, there are a row of restaurants. Very nice ambiance, delicious food at really fair prices! The restaurant we have july 2013 from a dutch couple powered. You have to try it! read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    2.0
Close
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