Mercure Samui Fenix Resort(4 stars)
26/1-3 Moo 3, T. Maret, Lamai Beach, Koh Samui Show mapMaxim
Paradise with small drawbacks
- Recommended hotel
- Couples
- Translated
- Beach holiday
- February 2013
The hotel is of medium size and relatively new, decorated up to date and in comparison much inclusive; use of the gym, beach towels, kayaks, wi-fi, computer in the reception area, safety deposit box in the room etc.
We did some hotels in Lamai looked at, and it is, in our opinion, definitely in the upper level. It is certainly not a posh of 5 + stars, but definitely better than the current empfehlungsrate of 69% it suspect would leave. At the time of our stay from about 2.5 weeks we had a very mixed guest structure, but only ... a few german. Many chinese, but only briefly since remained. Many english. In principle everything was represented. read more
Walter
Never again
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- November 2012
Hotel manager very bored, came complaints not after. The hotel management very bad. The beach dirty and neglected, at least every 2 days someone climbed in broken glass. A rake seems to be a foreign word. Broken glass and plastic is not collected. Other visited hotels had very well maintained beaches.
Without bathing shoe because of risk of injury not into the sea. For children as a beach holiday not suitable. Breakfast buffet without variety and very simple. Melons- and obstreste for the happy hour use. Accordingly also tasted the only offered drink. The only industrious man is the gardener ..., the hotel complex very clean and really the whole day works.
Till now my worst stay in Thailand many! read more
Edgar
Beach is not usable and very schmurtzig
- Hotel not recommended
- Friends
- Translated
- Proof of booking
- Beach holiday
- September 2012
Beach is not usable very rocky and not clean.
Breakfast no variation of supply.
Fruit tasted as from supermarket.
Cutlery one must get oneself is not a four-star standard. read more
Andre
Mixed Feelings
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- September 2012
Cons:
Beach with great rocks/ dead corals not for swimming a.
- hotel lies somewhat remote
Villa bathrooms smell all 2a 3 days after kloake.
Per:
Very friendly staff.
Nice hotel.
Peaceful surroundings. read more
Julia
Great holiday
- Recommended hotel
- Couples
- Translated
- Beach holiday
- September 2012
It was our first time in Thailand and must say, that it is by far the best vacation for us was.
I have the rest of the bad evaluations read, and it can unfortunately not understand, what for things the people really could complain about.
I'll start out at: after a long flight we are finally arrived in Thailand. The staff at the hotel us directly welcomed friendly and US our room shown. The room was big, clean and tastefully decorated. The breakfast was okay. Unfortunately there was not so much choice.
Unfortunately the hotel is a little far away ... from Lamai-center, but this is rather positive, then you can the peace and quiet enjoy. Otherwise you can every day with the shuttle bus-bus to the center go.
The pool area is very nice decorated and clean. I have stayed in a other Evaluation read, that a woman on the pool complained, because if you are on the edge hinhockt, then the bathing suits ripped, well, I must say your own fault, the edge by the pool with rough rocks manned, but that is just the style of the pool.
We stayed for two weeks in this hotel and were almost every day alone at the pool and the beach and have the peace and quiet totally enjoyed. The spillway on some pictures can be seen, is not there anymore. The beach is a bit dirty, it is because, that the sea some things anschwemmt, but that's the nature. Who the nature not accepted, should not into the sea or at the beach go. In the swim in the sea you have to however quite careful, since it is very stony. For people, the in the sea baden, we can Lamai Beach recommend a few meters you will find the grandmother and grandfather rocks, you from the hotel also right looks. One must definitely look at. Also a few meters away from the hotel, if you at the beach along you directly at a temple past, totally nicely arranged. You have to in my opinion saw. Opposite the hotel is a laundry service, a/moped rentals and one pub. A few steps further, are restaurants, supermarkets and bars.
The hotel lies directly at the ring road and really easy from A to B. collective taxis come here almost every five minutes past.
We have unfortunately only once in the evening in the hotel eaten, as it in the hotel quite expensive. But it was delicious.
We would definitely again spend a vacation in this hotel. read more
Nina
Relaxing vacation with faults
- Hotel not recommended
- Families
- Translated
- Beach holiday
- August 2012
Had KOH Samui, Lamai Beach booked, a relaxing beach vacation at the sea to spend.
However we after the first day the desire at bathing in the sea past, after a big, open sewage pipe discovered, that directly from the hotel into the sea run. The beach was filthy, very small and narrow and with glass/ Flaschenresten covered. In the sea were everywhere top rock and rocks and without bathing shoe( also with) almost not accessible. The pool of the hotel in our experience unfortunately anyway not really promised, way too small, the water rather cloudy and the floor of ... the pool with aborted tiles was covered. The edge was quite rough and we had to the sit there holes in the bathing suit. The expected actually from the vacation on a tropical island not, after the website of the hotel so great looked! Unfortunately actually, because the hotel itself was very okay and also the staff extremely hard (with large difficulties understanding in English we must however count). The management of the hotel should the condition the beach respectively pools simply be a matter, we had the impression. Am from the Accor -chain better used! read more
Marina
Not particularly good
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- August 2012
The location of the hotel is outside (South) of Lamai. The hotel beach is not very welcoming and the possibility to go swimming in the sea because of the lots of stones not very attractive. You will need a moped (a possibility directly diagonally opposite in the saloon 666), to the beautiful beaches and booked on the island and to the restaurants to arrive. read more
Gerd
A wonderful and relaxing vacation
- Recommended hotel
- Families
- Translated
- Beach holiday
- February 2012
the hotel is one of the middle Installations and had a small, very well maintained garden area with integrated pool (sauberses fresh water about 90 square meters for children and adults), klimatesierte fitness facility, beach bar and seat possibilities with view of the pool or the sea. The breakfast room is open plan, with beautiful view already in the morning. The rooms are very modern furnished and all with a terrace. The bathroom and sanitary facilities for disabled guests in the whole hotel corresponds to the standard in Europe and for Thai proportions top. read more
Peter
ideal for a short break twosome without children.
- Recommended hotel
- Couples
- Translated
- Beach holiday
- January 2012
the complex is located approximately 2 miles outside of lamai, is so ideal, if you have a quiet and relaxed vacation want. Very well arranged and quiet. About 40 rooms and 8 villas.
we had a villa, which is only 10 meters distant the beach was. The guests were from many different countries and evenings there was a quiet atmosphere. Everything is very clean and well maintained. At the beach one must however Drawbacks, since the current around the hour Marine debris washed ashore. The staff are very hard-working, the beach daily to clean and the trash to remove.
breakfast ... sufficiently with Asian and continental specialties. By US in the restaurant consumed food was excellent. There is a decent selection of wines.
close to the hotel there is a lounge, a excellent restaurant, a possibility scooter and car for rent, as well as a laundry service. 3 times daily there is a free shuttle service to lamai, where many pub and shops are.
by taxi or bus takes you cheap in Chaweng, where most of the Action is on Samui.
Friday evenings there was a hotel shuttle for free to bophut. The return is to arrange our own. Stays but from!
we are a few where you the 50, in the world seen quite a lot and the hotel absolutely recommend.
good standard, for a week to relax ideal! read more
Helmuth
Relaxing Vacation
- Recommended hotel
- Couples
- Translated
- Beach holiday
- September 2011
Relaxing vacation in a quiet, well kept area. Beach area was cleaned every morning after flood again. Renovation work without being disturbed. Of the guests excellent staff read more
Erlo
Great hotel, great staff
- Recommended hotel
- Friends
- Other stay
- April 2011
We had our Wedding on Koh Samui and stayed here with all our guests. The staff and management went out of their way to make our stay comfortable and trouble free. I would not hesitate to return to this property or to recommend it to others. read more
Sisi Sasi
Excellent stay
- Recommended hotel
- Couples
- Beach holiday
- April 2011
The Mercure Samui Fenix is a great hotel. The pool area is impressive. It is possible to come to the pool area in the late morning and you still get sun chairs as well as umbrellas even the rooms are nearly sold out. Most of the time we stayed at the garden pool and enjoyed the fresh fruit juices as well as the great dishes. The food is delicious and the buffets are amazing. We also would like to mention that the staff is wonderful and Mr Opitz, the Swiss General Manager, is very helpful and always around if you ... have any questions. read more
Benedikt
super holidays on Samui
- Recommended hotel
- Couples
- Translated
- Beach holiday
- March 2011
We spent our vacation on Samui and despite some rain falls we had a great time. The hotel has a good middle class and we were very happy. The friendliness the staff (also German-speaking management) we were very impressed and everybody was so helpful. The value for money was good, just as we had imagined. We stayed in a beautiful spacious rooms with balcony and sea view. Location of the hotel a bit outside of lamai center, but direct at the beach and very quiet. Trooping the etzten we daily free hotel bus service to the center, but there are ... also restaurants and small Purchase shops right in the immediate proximity. We can recommend this hotel recommend. read more
Thomas
The management has changed in a positive change
- Recommended hotel
- Couples
- Translated
- Beach holiday
- March 2011
friendly Front desk
beautiful large rooms with new Showers
large balcony with chairs
Secure parking spaces
beautiful pool with loungers and bar
with the moped 5 minutes center. read more
Robyn
First time Koh Samui archived
- Recommended hotel
- Couples
- Beach holiday
- January 2011
We were a little dissapointed with our first sighting of the hotel with its "on street" entry and the fountain not working at the main entry, but were more than compensated by the view out to the sea and pool once inside the main foyer.
The staff at the hotel were incredibly attentive and eager to please all the guests, and a lot of pleasure was derived from conversations with them and there knowledge of the Island. Our main complaint with the room was the lack of drawers to unpack into, and we understand that this is going to be ... corrected. We were worried about street noise in our room, but once the door was closed it was completely quiet, and our view over the ocean and pool was lovely. The pool and beach are a little piece of heaven directly in front of the hotel, but the property on either side needs attention from refuse left by the tides. Lamai is easily accessible from the Fenix if not in the shuttle bus its a very inexpensive taxi ride to and from town. read more
Anita
class! archived
- Recommended hotel
- Singles
- Translated
- Beach holiday
- November 2010
the friendliness of the staff and the quality of the kitchen were excellent.
the rooms very spacious, large balcony with sofa, very to be recommended, unfortunately the closet was a bit too small.
there is shuttle bus for lamai center of town, very convenient to get to Chaweng beach.
it is a bit quiet as other hotels in the area, so very to be recommended. read more
Patrick
great rooms and villas, not a hotel for tourists archived
- Recommended hotel
- Couples
- Translated
- Beach holiday
- June 2010
By ebb and flow during the day you could almost not into the sea
very many rocks
we had a villa which was very nice
the hot tub was so dirty clothes had to be washed the 3 times we had complained and was immediately thereafter as dirty as before
read more
Achim
Very funky beach archived
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- May 2010
The hotel has 52 superior rooms and 8 villas.
the front desk is very welcoming the staff are very friendly.
everything in the hotel is very clean and well maintained. What is missing is a little more green.
otherwise offers the hotel was actually everything which one would have gladly, free internet, fitness room, swimming pool for the children, Conference rooms, car and moped rentals, pool bar,
massages, Cooking classes, kayaks, table tennis and beach volleyball.
the hotel is a little further from the center Lamai's way. On foot you need 30 minutes. A transfer service, 2 times a day. ...
the hotel consists of 3 main buildings and 8 villas.
in front of the beach is the pool and the pool bar, the pool is okay.
there were enough beach chairs, hand towel service is available. The prices at the pool bar are a bit too expensive.
the beach was really bad, fine gravel, in the water you want there were not.
next to the hotel, to the left is a drain, whatever that process, it smells terrible. The odor you have also by the pool in the nose. Just before the sea this pipe and the soup flows on the beach to the sea.
the beach is not well maintained and dirty.
the restaurant was used as breakfast room.
breakfast is OK but nothing special.
in the hotel some are English, German and Austrians have been.
for family with children the hotel is not good.
we would not go any longer, because of the beach. read more
Thomas
Bad Ter stench at the beach of the hotel archived
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- April 2010
We opted for our second holiday in Thailand for this hotel, since there are apparently very nice on lamai beach is located. Unfortunately we were already directly after our arrival very disappointed, since our room view was only cleaned and we only after two complaints were given a thorough cleaning. The sanitary facilities were even from our blame dirty.
right in front of the hotel a public open more supernatural sewage channel permanently bad smelling sewage on the beach to the sea, with temperatures of about 35 what degrees C in the entire enormous pool /- section of the beach ... results. The quality of the water we therefore too greatly reduced, we will not go swimming, because we health.
we can recommend this hotel and hope that many tourist in this way and be warned for a other plant decide. read more
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