Hotel Sol Rio de Luna(4 stars)

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Average rating

82 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.6
  • Service
    4.8
  • Location
    4.0
  • Food and Drinks
    4.3
  • Sport & entertain
    4.1
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9 hotel reviews for undefinedsorted by travel date
Markus
Just great ☺, super hotel around
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2013
We were with our vacation all around satisfied. The starts with very attentive staff (even without giving any tip) on, over the quality of the dishes, the were excellent (eggs, meat and fish are from before the guest was freshly prepared/roasted-daily changing offer at the buffet) and ends with the cleaning of the room. - cocktails at the bar 1492 highly recommended! - excursions to Santiago de Cuba, holguin and Jeep Safari the waterfall were great read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Herbert
Hotel Sol Rio de luna
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • April 2013
Family-friendly all-inclusive hotel on a dream beach and azure sea. For sports tourists as good, as for people, the scene would like to enjoy. Many excursions (from the hotel or the tour operator), as well as a varied program left no time for boredom. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Kerstin
Very recommendable-it is really in Karibik.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2013
After a week strenuous round trip with not always good accommodations, were our expectations by far exceeded. We have get a good rest could. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
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Andreas
Location great, rest ok
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Brilliantly located hotel at the Playa Esmeralda. Our holiday happiness was however by the very cheap mattresses muffled, the a relaxing sleep nearly impossible make. In the buffet restaurant you should be on time, since the good places quickly tight. read hotel review
  • Room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
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Marina
A shame, formerly nice hotel degenerated
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2012
Tired hotel, for the condition way too expensive! For a couple of years in neuzustand it was great, now it is just unacceptable! Were great disappointed. The staff were only accessible and friendly if tips flowed. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    2.0
    Quality of the beach
    1.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.0
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    2.2
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jürgen
Down, former beautiful four star hotel archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2010
Run down, certainly bookable in the past, but now instead of the finger. Everything was already visible, although they made a lot of effort, is for repairs but quickly on. The paradisus (we hear) must all be, there can one also (still) very good in the offshore reef snorkeling (50m). read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Marc
Good hotel, unfortunately to Little Cuba-flair archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2010
We were at the end of our big trip a week at Sol Rio de Luna. The first impression was beautiful, however, you think fast, that is really not more in Cuba. Not even the typical musicians in Varadero it was an evening meal at the restaurant. We found the too bad. Most visitors spend the most time with the canadian drink at the pool, what shall ensure, that the beach was a little busy. In spite of this the most were the few, but sufficiently available, umbrellas were already early in the morning with towels occupied the compulsory the ... guests. Simply godawful only. One of the staff, the responsible is the pool chairs to the desired capacity to transport told us, that most of the towels were there, before he starts to seven o'clock in the morning. So what was it also not in Varadero, although you would actually rather it there. Nor is the fact corrosive then, that some guests 'time ' need for it not to say thank you to, the staff their pool chairs after ten minutes up to the desired spot had taken. A tip requested not once he. A shame. Despite the many guests were all of the staff was always friendly and polite. The location of the hotel is great, the beach is right outside the door. Transfer to the Airport takes about 45 minutes with also not extremely long. The staff was always friendly and helpful. At check-in we were even served on Whit ch''. However, every Cubans, if you at least a few words in Spanish only speak with him. In comparison to the tour was the diversity in the food just overwhelming. It was really everything what you can imagine. In addition noodles and all kinds of meat and fish freshly prepared. If you didn't find anything to have claimed here, told simply nonsense. Breakfast buffet as well as rich. It is for the sake of the à la carte restaurants. We were twice in the italian restaurant, the pool restaurant is the during the day. This is absolutely to be recommended. The service is perfect, the food was tasty. You feel like you are in a star restaurant for the time offset. The room are big enough and also adequately equipped. Unfortunately we had to start, although we in the first floor, problems with cockroaches, the came either under the door or through the ventilation system. A spray on the room was available, which we then have sprayed this 'documentation '. Then nothing happened more. Not very pet friendly, but on the room you must the small guys are not necessarily have. All in all a nice, but very, very large and spacious hotel, what but unfortunately a rather to a Western charm. It is a lot of value on the maintenance of the people, with the actual resort Cuba in our opinion comes to short. A rest after a trip is to recommend this hotel, if you can live, is not more to feel like in Cuba. We would next time a different hotel, or a different kind of port holiday. read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Andreas
Beach the best archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • June 2010
The absolute highlight of this plant is the beach, you can really good snorkelling. The scale is difficult in the years come and scrapped, a renovation would be urgently necessary. The public was better than in Varadero, few Germans, english and Canadians more. The atmosphere in the main restaurant had cafeteria character, noisy, hectic, cramped. The offer was varied, much was freshly grilled and tasted very good. The italian restaurant was a nice change and was also OK We were three days there, my annual holiday I would not spend there. The adjacent area luxury Paradisiu 'allegedly' I was also ... not so great through. If the far away worth it, if you are otherwise rather in the eastern part of the island on the way is, everyone must decide for themselves. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
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Tony
Paradise hideaway archived
  • Recommended hotel
  • Friends
  • Beach holiday
  • March 2008
2 resorts combined into 1 many couples very famly friendly age bracket 28-50 read hotel review
  • Room
    4.0

    rooms are a bit dated but clean electronic safe included need 220V-120V converter awesome views from top floor rooms

  • Gastronomy
    5.0

    lots of rum not much whiskey wasn't overly impressed with mexican or italian a la cartes romantica a la carte was the best pizza man, omelet man, clubhouse at the italian restaurant, turkey and gravey one day yum. not a huge fan of some of the cuban style sauage

  • Service
    5.0

    friendly waitresses and bartenders docter and medical facility onsite can rent small jeeps and mopeds no problems communicating with most staff, except gardeners and some maids

  • Sport & Leisure
    4.5

    beautiful beach, no seaweed, wonderful snorkling 15m off shore 2 huge pools, mares pool busier than lunas

  • Hotel
    5.0

    2 resorts combined into 1 many couples very famly friendly age bracket 28-50

  • Location
    3.5

    stairs to the beach next town 40 min drive small market $5 cab ride away 45min to airport 5* hotel on same beach lots of excursions: skydiving, dolphins, 4x4 day trips, etc

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