Hermitage Seehotel(4 stars)

Seeburgstrasse 72 6000 Luzern View on map

Average rating

574 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.8
  • Service
    5.7
  • Location
    5.2
  • Food and Drinks
    5.6
  • Sport & entertain
    5.0
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489 reviews for this hotel sorted by travel date
Adriana
Perfect view, even from the bathroom, comfortable
  • Recommended hotel
  • Couples
  • City break
  • December 2014
We had a very nice time in there. - The view is excellent. - Small details are on place to give you a nice experience, as chocolates in the table, and a speaker with the TV sound in the bathroom. Only one negative point: we were not informed about how to access the wellness area during our check-in process. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    1.7
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
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Cristina
Great hotel on the lake in Luzern
  • Recommended hotel
  • Couples
  • Other stay
  • December 2014
Great hotel right on the lake. The rooms have just been refurbished, are big, comfortable and furnished with nice design pieces. The beds are huge and extremely comfortable allowing for perfect sleep. Also because the hotel, eventhough just 10 minutes walking from downtown, is embedded in the green, with direct access to the lake, private port, tennis court and so on. We had our dog with us and had marvelous walks in the nearby countryside. The personnel was friendly, efficient and competent. There are two restaurants, each of them offering great food. We also enjoyed the fitness area including spa ... with sauna, etc. Overall, it was a great experi e and after being many times in Luzern we were happy to finally find a place where we'll definitely return to. Last but not least, the hotel offers a great price/quality ratio ! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ingrid
Location, location, location
  • Recommended hotel
  • Families
  • City break
  • July 2014
Love this place for the fact that it is OUTSIDE of Lucerne w fantastic views. It is a rather small hotel and prices can be steep at times but the breakfast buffet and the view from their terrace is unbeatable for me. The room are good sized, no a/c however a big down side for this hotel category. I also feel that the boat ride to the city should be complimentary based on the hotel rates and the fact that it is a good 5-10 min outside of downtown read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Micheal
Great place to stay! Amazing view of the lake
  • Recommended hotel
  • Families
  • City break
  • May 2014
Very nice place to stay in Luzern .. quiet and clean.. Accommodating for pets too!! It has a wonderful view on the lake and very nicely sized rooms.I would definetly recommend this hotel to friends. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Ilya
Magic
  • Recommended hotel
  • Couples
  • City break
  • February 2014
Fabulous hotel at the very bank of the lake Lucerne, with its own park and swimming/sunbathing area in summer, away from the city vanity, within 5 minutes driving distance from the city Lucerne. The hotel offers gorgeous views to the lake and the mountains from the living rooms and dining areas. The rooms are spacious, stylish and comfortable, with large windows overlooking the lake, modern bathrooms, slippers and bathrobes, fantastic beds and fluffy blankets, tea and coffee making facilities including Nespresso coffeemaker. We got unforgettable experience opening the eyes in the morning and admiring from bed the sun coming up ... and lightning the garden, the lake and the mountains, then getting up and opening the window and smelling the fresh lake air and hearing the birds singing. The breakfast was amazing: fresh, various, tasty, with champaign and magnificent views - everything you need for a great start of the day. The staff was perfect: very attentive, friendly and helpful. We would definitely like to come to hotel Hermitage again and again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Martin
Gladly again any time.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2013
Gladly again any time. Beautiful ice field right at the lake. at dusk, nice atmosphere and very friendly staff. Just brilliant. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Laura
Perfect weekend
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2013
Magnifique sejour dans cet hotel, emplacement super be, personnel charming aux petits soins. Pouvoir fair du godmother รâ glaçe รâ ciel ouvert à deux pas de l'hotel et du lac et déguster and vin chaud sous une couverture prêtée few le bar était meals. La chambre était impeccable, the egalement... Bref ever retournerai séjourner à l'hermitage! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Linda
Highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2013
We really liked our stay due to the perfect care, the friendliness of the staff, the comfortable wellness corner, the tennis court includes in the price and the luxurious rooms with the nice care products, water cooker and Nespresso machine, we were really pampered :) One disadvantage of this hotel is that it is too far from the center of Lucerne in order walk back and forth. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
Close
Tobi
Fantastic location at Lake Lucerne
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • October 2013
The Seehotel Hermitage is situated on the banks of Lake Lucerne - an excellent location for the hotel. From almost all hotel rooms there is a magnificent view of the lake. When the weather is good you can also admire Mount Pilatus. There is a fantastic view, in particular from the spacious seminar room Etoiles. My room in the 'old building' had a small balcony with this view. Otherwise it was quite spacious with a mainly white colour scheme which I liked. The staff in the entire hotel was always very friendly, professional and courteous. The food in the restaurant ... tasted very good and the breakfast buffet was varied. My only complaint is a missing visual cover on the bathroom window - pleated blinds would be a great investment. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
Close
Stefan
Great hotel on the lake
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • October 2013
Great room with a lake view in a new building. There is absolutely nothing to complain about. We were there for a workshop and also the organization of the conference room and the catering were first class. The breakfast buffet could not match it, but it was still ok. I will certainly come again for a private stay and gladly recommend the house. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Caro
One of the nicest hotels I've stayed in
  • Recommended hotel
  • Singles
  • Other stay
  • September 2013
Friendly, helpful staff; excellent food and wine; a marvellous view from a very spacious and comfortable modern room right on the lake; convenient public transport to the city centre. Worth every centime! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available