Hotel Xelena Deluxe Suites(5 stars)

Dr. Rene Favaloro 3500. El Calafate, Provincia de Santa Cruz Codigo Postal 9405 View on map

Average rating

3 hotel reviews

    Rating by categories

  • Hotel in general
    5.8
  • Room
    6.0
  • Service
    6.0
  • Location
    3.8
  • Food and Drinks
    5.3
  • Sport & entertain
    5.5
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2 reviews for this hotel sorted by travel date
Stefan
Expensive, but nice
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • February 2013
Luxury hotel perfect the but somewhat outdated now is. Everything worked fine and the staff is very friendly. But the walls are relatively thin, which however also not then disturb, since the rooms are so large, that you still hear anything. Indoor and outdoor swimming pool are very nice made and the water is very clean. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.8
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Carsten
Very nicely located hotel with super service archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • April 2010
On the glacier at the lago argentino, as upsal, and in particular the perito moreno, we are coming from brazil, to el calafate flew therefor three times a night with breakfast in the xelena hotel. For a Tripple room were 399 US Dollar including tax; which I thought was cheap for three people. The hotel is directly because of the lago argentino and most of the rooms have a sea view from where wonderful Sunrise every morning to see. the room room was large enough for three people. You in this really nice area in the world, not in the ... room, but the andean area, argentina's glacier! The bathroom is quite small but functional with shower tub, toilet and bidet equipped. Breakfast buffet is served on the ground floor; it lacked nothing. Everything was absolutely clean-for a four stars House should also be provided. The staff was always very friendly in the whole house. At the front desk, as well as in the breakfast room they speak good English; spanish language skills are not necessary. The hotel is located on the edge of the town of calafate; but it offers free hourly shuttleTraffic for its guests. This service costs nothing. We had this service used and every evening there were in a Churrascaria /argentine meat from the grill for dinner. For 50 pesos (about ten euros) meat of beef/lamb or chicken as much as you could eat/wanted and a salad buffet. The restaurant is located on the main street, rights street side, for from various souvenir shops. The name I unfortunately forget-sorry. For the hotel, I wish to say my unlimited Recommendation from. Required return receipts to the glacier tours were immediately and as a matter of course from the staff of the front desk call made. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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