Hotel Sonnenhof(3 stars)

Paniderstr. 23 - I-39040 Kastelruth Show map

Average rating

27 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.9
  • Service
    5.1
  • Location
    5.4
  • Food and Drinks
    5.5
  • Sport & entertain
    5.5
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14 hotel reviews in Englishsorted by travel date
Brigite
Unproffs
  • Hotel not recommended
  • Singles
  • Translated
  • Skiing and winter sports
  • February 2013
Unfortunately i was in this house not friendly welcome and during the stay Nobody of the family r. presented or a beautiful evening wish. It is unfortunately, that such a beautiful house so badly run. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    1.5
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Thomas
Cozy hotel, very good food, wellness perfect
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
A great hotel for a one time vacation in South Tyrol, fantastic food and wonderful spa/ sauna-/ pool area. We felt very good and come to skiing in the winter again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ingrid & Max
Beautiful Wanderhotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
We have the type of room superior with a bath booked. Our room was huge. The bathroom with tub was with separate washbasin area. Our room was at the back. The 5-course menu was always delicious and very nicely arranged. Salad buffet, soup, pasta or rice dish, the main menu you could from two variants select, dessert. Also at the breakfast buffet everything was there, which one for good start to the day need. The staff, as well as the hotel owners are always nice and accommodating. Cleaning of the rooms always top, also on the whole hotel area everything ... was clean. Wellness area and indoor pool also great. Supermarket just two doors down. Bus station in front of the hotel. Distance to the town center about 10. -minute walk. Hiking in grodnertal and cozy, everything was centrally. Handling of complaints we couldn't rate. Since we did not have any. Thus a succesful vacation. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gerd & Annette
Great hotel, very good Reasons to come back
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2012
A great hotel, very near the Zantrum, with plenty of parking spaces included large garage. Check in and check out, as well as front desk could friendly expire but definitely due to the person himself (boss). He can not different, unfortunately. All other family members and the complete staff excellent friendly and competent. Size of the room/ Bath excellent, a fridge/ mini bar made us a bit was missing and a small drying rack on the balcony. Food and service top class, menus very varied enough and always with something special decorated. Value for money is very good. We come ... defitinely again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ulrich Becker
Groups -vacation
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • April 2012
Will be 18 years to the hotel, the staff, is always friendly and helpful, there is always something new, what the free time offer in the hotel betrift ( sauna, peace area ) staff and owner are very friendly, have the next vacation iNM Sonnenhof booked. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Klaus
4 star more
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2012
very good three star hotelSuite was very nice and spacious, tastefully equipped, very clean, great food meat but well, breakfast buffet-everything you could need- wellness area the best, staff friendly-hosts couple rather reserved, therefore no choice informal mood, price performance ratio more than given! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
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Monika
Very nice hotel with an excellent dining
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2011
A very nice, comfortable hotel, great location, super nice and large rooms. Excellent Food. The staff was very attentive and friendly. If kastel Ruth, Hotel sonnenhof. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sonja
Nice hotel with Schlernblick
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2011
We were very pleased with our choice of hotel. The cleanliness of the room, in fact the whole hotel were good. Food in the two weeks stay always varied and nothing twice. There was nothing we would not have tasted. Our room was with Schlernblick, I would at this point again, because the highway directly in front of the house and it was quite a lot of traffic noise was. A room without Schlernblick at the back way is much quieter. Pool was very nice and there were sufficient beach chairs available. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Barbara
Skiing
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2011
Hotel was good, unusually high temperature of the room. The staff could be more attentive and warm, here from our point of view for South Tyrol rather little family, food and bars little pep read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Stefan
Nice hotel and nice vacation archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2011
A very nice hotel. I would recommend without hesitation. Could find no faults. Staff friendly and nice and helpful. Despite peak season no bustle came on. Family run. I have to say that I have for ten years and never gave it a reason to the complaint. The food (every evening four course) is very good. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Christian
Very unfriendly Hotel archived
  • Hotel not recommended
  • Friends
  • Translated
  • Countryside & spa
  • October 2010
A shame, that the very sparse care for its guests. The bottle of wine in the evening you pour yourself. Indoor swimming pool and sauna were very nice sadly only about you. (Footbath without water, brew not refilled) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Stefanie
There are better three star hotels archived
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • September 2010
we were the first time in this hotel we thought everything was unlovingly and impersonal the old reviews was that there was no good vegetarian and it was Sunday every evening two meat dishes at choice and without meat dish was also nothing special. The service was rather bad. (especially at the breakfast) maybe we had a bad service it is okay if you expected nothing special in the vacation. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Manfred
Great Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2010
Excellent for a three star hotel. The dinner menu was excellent, especially the desserts. Very clean Hotel. The rooms are equipped with tv, balcony, safe, etc. adequate and very well maintained. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Josef
For three stars-simply great! archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2009
After staying in this house were very happy with it, it was a great hotel evaluation! The dinner was very good and lovingly prepared, the rooms clean and spacious and the breakfast buffet sufficient. Very great we found, that the pool from seven in the morning o'clock was open, so that one could swim before breakfast. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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