Apartments Surfers Hawaiian (3 stars)

2890 Gold Coast Highway, Surfers Paradise Show map

Average rating

2 hotel reviews

    Rating by categories

  • Hotel in general
    3.6
  • Room
    4.1
  • Service
    3.1
  • Location
    4.0
  • Food and Drinks
    5.8
  • Sport & entertain
    4.0
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1 hotel reviews in Englishsorted by travel date
Greg
Won't go back, never recommend!
  • Hotel not recommended
  • Friends
  • Beach holiday
  • September 2012
We had lots of issues with our stay here, being charged for a carpet cleaning fee after we left that was not needed. Worst of all one of the people in the group had to be taken to the doctor to be treated for bed bug bites all over his body after sleeping on one of the hotels fold away beds. The hotel managers response to such a disgusting event was less than impressive, not even offering to refund the $35 we paid for the bed!! much less the medical expenses incurred after sleeping in it. While the rooms may ... seem like value for money, it does not come close to outweighing the other issues with this place, will be steering well clear of this place in the future! read more
  • Room
    2.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Friendliness and helpfulness
    1.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    2.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Distance to the beach
    3.0
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