Hibiscus Garden Hotel(3 stars)

Mahasenpura Tissamaharama Sri Lanka Show map

Average rating

20 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.2
  • Service
    4.6
  • Location
    5.1
  • Food and Drinks
    4.5
  • Sport & entertain
    4.7
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11 hotel reviews in Englishsorted by travel date
Manuel
Great hotel in the middle of nature
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
We toured this hotel for one night during our trip. It is in the middle of pristine nature, which one also gets very nice view. The complex consists of four bungalows, in which in each case four units are. The hotel is specially newly renovated has been very good quality. The restaurant is in the main building, quality of the food was as far as really good, the motivation of the employees could have been in some moments maybe a bit higher, but it was on the whole a good service. The location of the hotel is for an excursion ... in the yala np optimal. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Georg
Sleepless night on the round trip
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • August 2012
As a part of a round trip. Sleepless night, as on the duvet, floor and wall evenings and at night some black animals. Not pleasant. After spray yourself thoroughly of the duvet with NoBite and disposal of pillows ( somewhere had the viecher yes again) was reasonably sleep possible. To be fair it is to be marked, that the other Rundreiseteilnehmer in their rooms this problem not had. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Oliver & Karin
A stop on our tour by Sri Lanka
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
Very friendly Front desk with a welcome drink. The whole complex is secluded from through road and in a quiet location so that the peacocks and at night the frogs in the open good to hear. the bungalows are provided with featuring 4 rooms same style and are inclusive großräuming shower and toilet. Rooms are equipped with AC and ceiling fan. The separate restaurant at the view terrace is also well-developed. staff friendly and when we had a wish is received. food was class and versatile fresh. very recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Johannes
Nice hotel, new and clean
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2011
The hibiscus is near the yala national park. That's why the location is great, if you want a safari to make would like (small tip, if safari, then with a Jeep, it is expensive, but in the buses went partly the tinted windows not on). The hotel appears to be relatively new, there are also other units, but the noise really not disturbing. The pool was refreshing and very well maintained. Also the rooms were very spacious, the bathroom is very spacious and you have on space built. The restaurant is higher in the main building, from here you can ... enjoy the countryside and the hotel nice overlook. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
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Nisaja
Dissappointing service by the restaurent
  • Hotel not recommended
  • Families
  • Other stay
  • April 2011
I had to experience many problems from the booking time itself and was compelled to leave the hotel in advance in total disgust due to the bad treatment meted out to me by the Restaurant Staff, especially the Restaurent Manager (explained in detail under "Service" Column). read more
  • Room
    4.0

    Generally ok. But would have been better if an exhaust fan was fixed and the floor in the shower area is of a lower level than the rest.

  • Gastronomy
    1.0

    Hopeless quality of food and service. At dinner, no replenishments were made on time and noone bothered to remove the used soup bawls and plates for a long time. Taste of food too is watery. The biggest dissapointment happened when we went to have lunch on day 2 (at 12.30 pm). They produced a menu card and requested us to make the order (remember we were on full board for two days !). I thought that its reasonable by theor part to do so as there were not many guests. When ordered they told us to wait for an hour ! When asked the reason behind this, the waiter told me that it is their policy that food have to be 'ordered' (but it was never the case the previous night). This was little shocking for me and I wanted to speak to someone high up. Then I was directed to a lady who then referred me to their so called "Restaurent Manager" who is a total disgrace to the entire hospitality industry. I was naturally annoyed by then with my 5 year old son and the entire family in hunger after a morning long visit to Yala. He too reiterated that it is the hotel policy that the food had to be ordered prior. Then I explained to him the following; 1) that were were on full board and it is my first experience anywhere that food had to be ordered while on board. 2) This was never the case in previous night dinner ! 3) No one in the hotel told me about this polict at the time of booking or during our stay so far. 4) When my wife went to the restaurent around 10.30am for some other matter, she had been clearly told that the lunch will be ready by 11 am. Then this guy who got visibly angry with me was bold to tell me that I can leave the hotel if I do not agree with their policies !!!! What a disgrace ! I did not wait even for a minute, settled my bills until then (though I had not received value for it) and checked in at YAla Safari Hotel, who welcomed us and gave a superb service until our checking out the following day.

  • Service
    1.0

    Booking - Somewhat unhappy. Having spoken to a lady I was asked to make an advance payment in cash direct to their bank account and fax the slip (quite harsh - but I did it). A few days later a guy called me and asked whether the booking is confirmed and I said yes ! Then I was asked to do an advance payment !! When I said that I have already done it, he said he will check and let me know. However until I called them again in two days to veryfy my payment (since I did not want to face a surprise once I go there) no one called me back ! Other services had been generally good.

  • Sport & Entertainment
    3.0

    No sport activity offered or engaged in. Pool is generally ok.

  • Hotel
    2.0

    I had to experience many problems from the booking time itself and was compelled to leave the hotel in advance in total disgust due to the bad treatment meted out to me by the Restaurant Staff, especially the Restaurent Manager (explained in detail under "Service" Column).

  • Location
    4.0

    Good location and surrounding.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Renate
Hotel is nice, if it is ready! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • February 2011
The hibiscus hotel was the last hotel on our trip to Sri Lanka. At first glance I liked it, check-in friendly, 2 staff to our bungalow, we had a very nice explained everything (A/C, and so on) we immediately to our Safari picked up and returned late in the evening. We then noticed that the bungalows had no numbers are written, we knew not more in the dark of the five of us now was, all have tried with our key to a fit! Dinner is served from 19 o'clock, when we arrived at 19 o'clock 30 came, there was ... no food. All tables were occupied, it was for a while until the food was delivered. Breakfast the next day the same, ignorant, we were already at eight in/out privileges and the breakfast was ready, instead of as advertised at seven o'clock. No hot water for showering it was, we didn't mind as did not want. Conclusion: The hotel will have been nice, if it is ready, that is to say the walkways laid out are, the bungalows numbered. The garden, the front desk and so on are really nice, but there were just little things bother you (it was the only Hotel in Sri Lanka where the staff in the restaurant was not so nice) and we are certainly not picky! Therefore we recommend not there at the moment. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Mario
To Be Recommended archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2010
The reception was very friendly with welcome drink. The whole area is off the main road and in a quiet location so that the peacocks are ignored. The bungalows are equipped with same style and großräuming four rooms are with shower and toilet. Rooms are equipped with a/C and a ceiling fan and a large volume. Beds content is excellent and you can sleep very well without aches to have. The separate restaurant at the view terrace is also well developed. We have this time with full board just the daily menu and the were very delicious. Price performance ratio ... very good. The staff was friendly and when we had a wish is received. I hope, that everything as found to continue in the coming years remains. Overall, this place can only be empohlen and we will definitely return. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Patrick
Nice hotel in the middle of the nature-romantic archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2010
Very nice hotel by German standards with German-speaking management. The bungalows fit in well into the landscape and they are very comfortable. The cleanliness of Sri Lanka very good, as was the food. The rooms activities equipped with a double bed, single bed, Dresser, mirror, air conditioning, fridge and a opened Walk-In Closet. The bathroom was clean, unfortunately the neighbors at the Showers listen. The pool was not as clean and in the evening was the complex poorly lit. The property you can travel approximately 30 minutes to the Yala national park. The staff is super friendly, was always there ... to help you if you wanted to order something, or. For two nights 1a just great. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Other leisure activities available
    5.0
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Dominik
Nice Hotel, ideal for short stay and Safari archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2010
During a trip we 1 night in this hotel spent. The hotel looks very new, the rooms, the restaurant and the gardens are clean and well maintained. The Hibiscus garden are very suitable for a short stay during a trip to nearby Yala Safari in a national park. the complex is located in a quiet Lageist about 30-45 minutes from the national park. The food and drinks were good and the cleanliness was very good. on the whole a very recommendable hotel for short stay. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Fenja
Good Hotel for those stay in Yala archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2010
We only stayed for one night the hibiscus, when we had a trip to the level-national park have made. The hotel looks very new and well kept. the rooms were large, but a bit spartan-for more nights we would probably not have stayed, for a short stay however, it was perfect. The staff is friendly and also fulfilled special requests. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Torsten
Top hotel with international standards archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2010
as mentioned, Great hotel by German standards with German-speaking management and srilankesischer friendliness! Here you almost feel like you are at home, however, to close the Yala national park nature. For us this hotel was the base for our Safari, as for most of the visitors to the hotels. In future, the management plans to own statement, the complex in order to extend another bungalow (4 rooms). We wish the hotel every success! Predicate ☺ highly recommendable! ☺ read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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