Hotel Jumeirah Essex House(5 stars)

160 Central Park S Show map
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Average rating

5.6/6

19 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.5
  • Service
    5.6
  • Location
    6.0
  • Food and Drinks
    4.4
  • Sport & entertain
    6.0
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14 hotel reviews in Englishsorted by travel date
Katharina
Fully recommended!

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2013
We stayed in this hotel over new year's, which was now the jw Marriott part of a chain and not the jumeira. The location directly on the Central Park is wonderful. In a couple of minutes one is on the 5. avenue-and if one well and gladly on foot on the way is, one can also without further to the Times Square walking. About 3 minutes to the nearest u-bahn. The staff is very friendly and helpful. The rooms are for new york standards very good size, clean and modern. Gladly again! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Birka
Good hotel, super location, gladly again!

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2012
The hotel lies absolutely super right on the central park. Times Square and other sights are either on foot or with the subway( just round the corner) easy to reach. The hotel was very clean and great furnished( everything new or newly renovated). Staff was perfect friendly and we were well-advised and always directly helped us. The only downside the breakfast was. We had not booked and then on the first day ate there. Continental were with 25 $ veranschalgt and it includes only bread/ rolls with jams and cereal variations (inclusive coffee and tea). That was definitely no good ... value for money! For 37 $we had the complete breakfast offer could make use of, which but also definitely not much rich appeared! But there is beautiful cafes nearby, where you great breakfast receives. Perhaps also not straight cheap however therefor with more selection! Apart from that us that very good hotel much and we would this would always book again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Thomas
nice, but the price not worth it

  • 4.0 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2011
top location, very clean but no five stars standard of other Jumeira houses read more
  • Room
    4.0

    nice rooms, but small for the level of the price and shabby

  • Gastronomy
    2.0

    The breakfast is by far not the $50 per person

  • Service
    3.0

    staff looks not always alert, the nice man at the front desk me with the task of the post/parcel said I should ask at the Fed Ex-oh yes no five stars standard

  • Sport & Entertainment
    0

    would rather classic variant Sheraton or NH change

  • Hotel
    5.0

    top location, very clean but no five stars standard of other Jumeira houses

  • Location
    6.0

    Location right on the central park, but the location is in new York-Manhattan-completely no matter, as the taxis are not very expensive and the subway is great.

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Marion
Great location

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2011
Great location at the narrow side of the Central Park. In the center - Fifth Avenue is within walking distance. Underground station 150 meters. The building atmosphere. The rooms, also the standard rooms ('essex-queen ') are spacious. Cleanliness is the 5 star level. The breakfast buffet offers a great variety, but unfortunately relatively expensive, but this is in ny. So! The south gate restaurant is very recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Mathias
2. visit

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2011
Also during our 2. visit we were not disappointed. The staff is again good, especially at check in one was very much endeavored! We got an upgrade for a room type to get! (room was a little larger). The breakfast was excellent again, you should the buffet take, as individual orders a nice sum together comes. As has already been noted : the location is perfect - on central park, to Broadway it is 10 minutes on foot, u-bahn-station nearby, so, it was ideal. Next time New York surely again jumeira essex house. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Teda
Come - Lake - enjoy - relax - feel good archived

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2011
Beautiful large and elegant hotel, perfect service and lots of extras. Great bar, nice spa, perfect concierge, the informative and extremely helpful. Hotel taxi take us free in the MET. Breakfast is fine, but was not included in the price. Quite expensive, but it was well worth the money. Always and always come back to this hotel. read more
  • Room
    6.0

    Great rooms, very large, elegantly furnished, bathroom with bathtub and large shower, air con, big TV, great "metamorphoses due" in the bathroom and bedroom, beautiful and to feel really comfortable. The bed a "Luxuskuschelnest"! Coming back to this hotel and in this room.

  • Gastronomy
    6.0

    The restaurant has an excellent chef, the atmosphere is comfortable. Everything was okay and tasted and we were made most welcome.

  • Service
    6.0

    They are all very friendly and went out of their way to be courteous and helpful. The room played "all Stückerln", huge, lovely Luxuskuschelbett, clean ... Room service was "experience" - 4AM in the morning we ate and drank as the "kings". enjoy delicious cuisine! Thank you to all of you who us these days so enjoyable!!!

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Beautiful large and elegant hotel, perfect service and lots of extras. Great bar, nice spa, perfect concierge, the informative and extremely helpful. Hotel taxi take us free in the MET. Breakfast is fine, but was not included in the price. Quite expensive, but it was well worth the money. Always and always come back to this hotel.

  • Location
    6.0

    A better location is not conceivable. It is close to everything, the MET, Central Park area in front of the hotel, in the truest sense of the word, subways in "Schrittnähe" and, and, and ....

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Birgit & Gerhard
Wonderful days - like in a movie archived

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2010
The hotel welcomes you with a beautiful exclusive lobby welcome. The staff, from the doormen, reception Liftboay to the maid service is very friendly and eager to please. Very large hotel; if you on the Central Park side a room bay I recommend a from the 13th floor. Manhattan-site is already from the 6. Floor with a great view! Breakfast is an extra you could rent, we didn't use. Very exclusive classy hotel, very many business traveler, rather less tourists from Europe; "Pretty Woman" in New York again ... read more
  • Room
    6.0

    Very comfortable room with king size bed, walk-in closet, a desk with telephone; flat-Sreen; super comfortable!!! Mini-bar, telephone, regularly fresh Eiswürfel; ... Everything was as clean!!

  • Gastronomy
    0
  • Service
    6.0

    Very friendly, very helpful; we were upgraded, as it was our first trip to NYC; room service was great! Every day fresh bath robes, fresh towels, fresh linens; some ice for drinks; complaints: As the mini-bar with a sensor is, we had on our bill on the day of departure over 100 -$not consumed the we had. You knew that but very competent ensure because we had Cheesecake in the fridge and the drinks cleared up, and the next day. And the maid confirmed it for you.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The hotel welcomes you with a beautiful exclusive lobby welcome. The staff, from the doormen, reception Liftboay to the maid service is very friendly and eager to please. Very large hotel; if you on the Central Park side a room bay I recommend a from the 13th floor. Manhattan-site is already from the 6. Floor with a great view! Breakfast is an extra you could rent, we didn't use. Very exclusive classy hotel, very many business traveler, rather less tourists from Europe; "Pretty Woman" in New York again ...

  • Location
    6.0

    The location of this hotel is just top top top! Can't be beat (except for the PLAZA). Located right on the Central Park we had just everything in sight, what NYC has to offer. The Columbus Circel it's a few meters, there is also a "small" shopping center. There is also a metro station, where you can take uptown and downtown. (With the most important lines) to Times Square we went over Broadway in 7 mins. In the other direction we had only 7 mins. On 5th Avenue. (Shopping possibilities without end) to the airport to the hotel would take the shuttle 50mins incl. rush hour;

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Thomas
Just bad and rude archived

  • 2.3 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • July 2010
We had a junior suite for a week for 1700 euros, with views of Central Park. We got a suite with a view of the to brick courtyard where only the air conditioning units. To the complaint from us no response. The room was not really clean the bedsheets were hairs, the bathroom was not not in a very good condition. The tiles were dirty, garnish many Aud hanging off. The Stepsel from the sink was broken. We had our room on, "do not disturb 'provided, however the cleaning ladies came every while knock and each time and even a ... note pushed through we should open. I recommended to go out to eat once this hotel. Just bad read more
  • Room
    1.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    2.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.8
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Simone
Ideal location on the Central Park archived

  • 4.8 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • March 2010
Jumeirah Essex House has 44 floors and all in all 509 rooms, is for New York standards well not so large. The entire house is well maintained, so much of it was newly renovated. The guest structure was very mixed, many Europeans and business services. When we checked in was a wedding party from Middle East to Fototermin in the lobby. read more
  • Room
    4.0

    The room was fine. A comfortable king bed with normal blanket (no blanket) and a small sofa by the window. Our room was on the fourth floor with view of the construction site. Luckily were windows are soundproof. In addition there was a large closet, desk, sideboard, refrigerator, flatscreen tv, two bedside tables. Everything was clean and tidy. Small Schöhnheitsfehler as chipped paint could quickly repaired. The bathroom was clean. stay small chipped spots on the walls and on the wood. The toilet seat was moving. Big sink, much storage space, shampoo, shower gel, tissues were available. The shower was a handheld shower, which is common in American hotels.

  • Gastronomy
    5.0

    Our room was the buffet breakfast included. The best breakfast we have ever had. A large counter with everything you could want for your cereal. Nuts, dried fruit, cereals. A cool shelves to with fresh fruit (raspberries, strawberries, blackberries, blueberries, melon, mango, pineapple), yogurt, milk, different types of sausage, fish (mackerel, salmon, etc. ). Different Bagelsorten, danish, croissants, cakes. Scrambled eggs, bacon, warm sausages. So everything! The breakfast costs $35 per person. Really worth the money. Highly recommended.

  • Service
    4.0

    The front desk clerk check-in was polite, but very non-committal, nondescript. He asked us by our Zeitungswunsch. Unfortunately the promised newspapers but not for us. Other guests was outside the door. On request we got one by the breakfast. The cleaning was immaculate, maids were friendly, if you met them in the hall. Service at breakfast was rather mixed, it came very on the server at. On the first day our waiter was great, very attentive and fast. The waiters on the second day was probably new, very inattentive and itself has been classified tip on the bill - rude.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Jumeirah Essex House has 44 floors and all in all 509 rooms, is for New York standards well not so large. The entire house is well maintained, so much of it was newly renovated. The guest structure was very mixed, many Europeans and business services. When we checked in was a wedding party from Middle East to Fototermin in the lobby.

  • Location
    6.0

    The location is ideal. Within walking distance of Times Square and many other Anlaufpunkten. Many subway and bus stops are nearby. And of course the Central Park. There is always something going on during the day. The carriages and pass in front of the hotel and you can rent rickshaw drivers who park themselves right outside.

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Kurt
Great location archived

  • 4.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2010
The location right on the Central Park South is great, the view of the park and the opportunities. But be careful with the majority of the recommendations of the hotels to restaurants, etc. Miserable. The really good locations we found either itself or on a recommendation by employees of the Ritz Carlton, as the desk where we sent them an email from Essex house, it was only bad. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Ulrich
The big disappointment archived

  • 3.4 / 6

  • Hotel not recommended
  • Families
  • Translated
  • City break
  • December 2009
Since we have years in Dubai Jumeirah are repeat customers, we decided to stay at this hotel. The location of the hotel directly at the southern end of Central Park is top. Also in the surrounding area numerous subway and Metrobuslinien, so that you can explore the whole city. The decor and cleanliness were perfect. The hotel has few years ago (after takeover by Jumeirah) new decor, but not renovated (see room). We had painful experience here the significant difference. read more
  • Room
    2.0

    The decor was very nice and modern. Behind the hotel is still the "old shed" before earlier. The air conditioning was very noisy. Noise from the Sanitärleitungen unreasonable: If the person in the room above us taking a shower was so noisy, standing ourselves under the shower head. The windows were the old "American sash windows". As drafty pure like "terrible draft". When we returned in the evening the air conditioning because of the volume had agreed (this is the heating), 1925 we had 23°C; the next morning was the room on 15Grad cool. Then we ordered extra pillows, so we cold wind through the cracks blew, Interception. It is not unknown for NY a noisy city. But the hotel is so poorly insulated, that you always street noise and hear the hum of the large air conditioners. Our grandma on the Kisse of the sofas in the dressing room slept in the bed, since it was too loud,

  • Gastronomy
    2.0

    We only ate breakfast in the hotel; than Jumeirah regular guests was the free. But only for adults. For the buffet of the children (4 years) additional charge between 21.00 USD and 35.00 USD / every day a knowledgeable and no other amount. The buffet was very good and fresh. The service is just a ridiculous. It takes forever to get coffee was refilled. The 2 . Day we had to 25 minutes. to wait to get us to a table. Half of the table was free. When I requested for why they couldn't have one of those tables, I was told it would not be enough staff there to serve all tables. He than I threatened to take a table and "on the service to pipes" we got finite assigned a table. The next morning the same Circus; just the at this time we thank god already had a table. I felt the about 20 guests only regret, as the "get stuck" in front of you had to wait half empty breakfast buffet.

  • Service
    4.0

    Not here, we rate the Gasto-service. The rooms were cleaned properly. Just a shame that the stripped every time has been forgotten that the children stay uncomfortable - ( sofa.

  • Sport & Entertainment
    0
  • Hotel
    3.0

    Since we have years in Dubai Jumeirah are repeat customers, we decided to stay at this hotel. The location of the hotel directly at the southern end of Central Park is top. Also in the surrounding area numerous subway and Metrobuslinien, so that you can explore the whole city. The decor and cleanliness were perfect. The hotel has few years ago (after takeover by Jumeirah) new decor, but not renovated (see room). We had painful experience here the significant difference.

  • Location
    6.0

    Location right on the Central Park. Good access to subway and bus network. The Timessquare is just a few minutes' walk; ebens for 5th Ave and to the Rockefeller Center

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Rainer
Great location, bar very stylish, rest well archived

  • 3.9 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • November 2009
Definitely not a room with city view. Definitely overlooking Central Park (important - upper floor, otherwise you couldn't see anything from the park). Service staff at the breakfast were totally overworked. The bar is very stylish and always ready for a drink. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    2.8
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Alfred
Great location, great room archived

  • 4.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2009
Although 3 months before we were a rather modest room in the 7th floor. This was above the extractor fan above the kitchen and a abbruchbaustelle. This room had refused after we took a 1.5 hours verhandlungsmaratons to us the management adequate room. The next day we shut but a (surcharge), and a very good towersuite apgrade accepted changed. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Falk
The hotel with the air conditioning archived

  • 3.5 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • September 2009
Well located hotel right on the Central Park, ideal as a base for the day in the city. But: more expensive give (breakfast and room service). For a real 5 star hotel but a few requests stay open: working light fixtures in room; clean bathrooms and a bearable night's sleep, the hotel's air conditioning only very limited. read more
  • Room
    3.0

    Minibar (compared to other hotels very expensive) large flat screen TV, telephone, safe, wireless Internet access (surcharge,: EUR 2.80 per person per day. $14 per day! ) The hotel is supposed recently been renovated for approximately 70 million, but that's probably only to the lobby, the restaurant and the guests are not known premises. Rooms are but "okay".

  • Gastronomy
    0
  • Service
    3.0

    Cleanliness and service are strongly improved.

  • Sport & Entertainment
    0
  • Hotel
    3.0

    Well located hotel right on the Central Park, ideal as a base for the day in the city. But: more expensive give (breakfast and room service). For a real 5 star hotel but a few requests stay open: working light fixtures in room; clean bathrooms and a bearable night's sleep, the hotel's air conditioning only very limited.

  • Location
    5.0

    Right on the Central Park South, ideally located close to the 5th Avenue

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