Iberostar Hotel Playa Alameda(4.5 stars)

Las Morlas Km 19 42200 Punta Hicacos View on map

Average rating

404 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    5.0
  • Service
    4.7
  • Location
    4.5
  • Food and Drinks
    4.2
  • Sport & entertain
    4.6
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105 hotel reviews for undefinedsorted by travel date
Gabriele
Dream holiday, anytime again
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2014
Overall a very nice holiday. Hotel and the beach was just a dream. Hotel staff always very friendly. Would book this hotel again. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Charlie
Playa Alameda the best
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2014
Our 7th trip to Alameda and planning for number 8. As usual, people were the best. Ori ( beach ) is a great friend. Glad to see all the regulars again. Can't wait till next year to see everyone again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Elisabeth
Beautiful hotel plant with fantastic cocktails
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2014
We had in our cuba trip several days beach holiday in this march 2014 hotel in Varadero spent. We were already several times in Cuba and had therefore a good comparison possibility. The hotel area was well arranged, you could well get along everywhere already after a short time. The beach was very nice and clean, beach chairs and hand towels were sufficiently available. The rooms were clean, were daily well cleaned, so absolutely no complaints. The staff was very polite and friendly, especially the waiters at the bar are here to praise. There were also quite fantastic cocktails, we ... had in other hotels in the Varadero the quality had not. The food was plentiful, there was good quality food, however the food at the buffet partly somewhat warmer could, especially, if you came to eat a bit later. You could but also freshly prepared fish or meat, one had to wait a bit, but it tasted great. Which one perhaps misses something has, was the sea view, the one in the other bigger hotel buildings in Varadero has, but it was probably due to the two-story cottage with sea views a small zimmerkontingent. All in all we had in this hotel and would book it anytime again comfortable. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Klaus
Very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
We were altogether very content with the hotel. The staff was very friendly and attentive. Food is varied and good. Would book the hotel anytime again! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Claudia
For me not a 5 star hotel for me was 3.5 star.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • January 2014
Would the hospitality go there again any time... Only that is too little pool without water desolat food under each criticism tickled bugs around food partly cold every day the same and rain high danger of slipping, as almost all consisted of tiles room old safe broken curtains dirty... For teens there was nothing evening entertainment only from 21,45 (theater demonstration) but the entertainment was very endeavored and friendly! read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Karl
Great holiday.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Super vacation the hotel is a bit old, but still a facility to feel good in. The staff was great, whether on the beach, restaurant, or in the bar just great. Of course you could the one or other complain about, if a then better, but one must not forget that you are in a country is ewk the time for 60 years stationary. If you don't vwill to Dubai. I am the beach was very far out, and i have to say the best part of all plants is. The beach grade 1 with 3 stars. Iich can all ... kubaurlauber not a moaner because of each little thing is recommend this facility. Cuba is amazing! So pack your bags! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Jennifer
Best resort far and wide.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
The layout of the hotel in different blockhouses and similar a park pleased us very much. Our room was very large and we loved it. The cleaning was not a german standard, but ok. Actually it was all-inclusive except for wireless internet, hairdresser, nageltante, etc., but there is one tip for the coconuts at the beach for example. In the hotel there were many families. The large number of the guests came from Canada, but also some german guests are. read hotel review
  • Room
    6.0

    Nice large rooms with good furniture and good beds. Large flat screen tv. Mini bar was all 2 days aufgefüpllt and is inclusive. Coffee maker, there was no. We had a shower and bathtub. Cleanliness was ok

  • Gastronomy
    5.0

    There is a buffet, the selection was huge. The offer changed daily only a little. A chef prepared various pasta for every guest to. The coffee at the breakfast was delicious, as well as the freshly prepared omelettes. There are still three topic restaurants: romantico, mediterano and italian. We tried only the romantico we were very disappointed. Long trousers are, we have some expected. But actually it came us before as if the food from the büfettrestauant in tiny portions on the plates trappiert have been. There were round-the-clock the possibility to eat something. The continental breakfast at the pool bar we used often to the beach at sunrise around 6:00 a. m. the first coffee.

  • Service
    6.0

    Continuous were all the staff of the hotel was very friendly and also very attentive. Plates were cleared away immediately and glasses filled. Many speak a little german. With english one gets ahead in any case further.

  • Sport & Leisure
    4.0

    The pool was of the umbrellas from palm frond dirty, but always someone cleaning was. We used the pool there were hardly, at the sea couches and sun screens, as well as a beach bar from the hotel. The evening show is highly recommended.

  • Hotel
    5.0

    The layout of the hotel in different blockhouses and similar a park pleased us very much. Our room was very large and we loved it. The cleaning was not a german standard, but ok. Actually it was all-inclusive except for wireless internet, hairdresser, nageltante, etc., but there is one tip for the coconuts at the beach for example. In the hotel there were many families. The large number of the guests came from Canada, but also some german guests are.

  • Location
    5.0

    The white sandy beach we had directly in front of the. To Varadero it is 17 kilometres away. So it is a bit out of the way. However we excursions for the we also other hotels were driven to have remarked, that the concrete the closer you to Varadero is always higher. one could say, that our installations to the most beautiful is. Hotels are many nearby. Public transport we didn't use, but we once with a bus hitchhiked, which worked very well. In the proximity of the hotel there is a nature reserve, which i can recommend. We the estimated 2 kilometres to get there from the hotel run. In the vicinity of the park there is a 200 - metre-long cave with drawings and bats. At the entrance there is a local, a short tour and then, if you want the flashlight to independent research and should withdraw. Very exciting, you shouldn't worry bats and cockroaches have :-)

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Eric
The hotel deserves our recommendation.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The hotel was located at the end of Varadero and is definitely a great resort with a pleasant size. The double rooms are about 10 houses with each 3 floors. The houses are small. Everything is clean and almost around the clock. It is an all-inclusive resort. From the breakfast buffet to the dinner about always available snacks and the great cocktails is everything the best. On the internet you should during a Cuba-stay completely do without. Only about 5% of the cubans have internet connection. The also an advantage can be! In the hotel and in Varadero are mainly ... canadians, then for a long time nothing, and then a few europeans and other nationalities. The age of the guests goes from babies to grandfather, including many younger couples. You meet definitely like-minded, if you contact. read hotel review
  • Room
    5.0

    Our room was in a good condition. Certainly not new, but well maintained, clean and more than big enough. With a minibar, balcony, large bed, couch, flat screen tv, and a separate bathroom with walk-in shower and tub. The room was cleaned every day, including figures. A somewhat musty smell should not disturb - we have the air conditioning off and the balcony had always open. This helps!

  • Gastronomy
    5.0

    There is an all-inclusive restaurant and 3 specialty restaurants, for which a reservation is required. Real effort we recommend the fish restaurant 'mediterranean'. We don't recommend generally everything with beef. You ordered a 'beef tournedo' and receives a hard piece of grease. So no beef order, otherwise everything was good. The general buffet restaurant offers a great selection from the starter to desert. We were always very satisfied! Cleanliness and selection of drinks is great.

  • Service
    6.0

    The staff is super friendly and more than willing, satisfied guests to generate. We give here full score and would each employee of the resort, which we got to know, really describe.

  • Sport & Leisure
    5.0

    At the beach there was a little bit entertainment, but not pushy. It will be as inclusive services sailing, pedalo, snorkeling and canoe were offered. Beach chairs, umbrellas and showers is everything sufficiently available, even if it sometimes cramped. Evenings there were spread out over the resort live music and a show in the 'teatro'. You can have fun and meet nice people.

  • Hotel
    5.0

    The hotel was located at the end of Varadero and is definitely a great resort with a pleasant size. The double rooms are about 10 houses with each 3 floors. The houses are small. Everything is clean and almost around the clock. It is an all-inclusive resort. From the breakfast buffet to the dinner about always available snacks and the great cocktails is everything the best. On the internet you should during a Cuba-stay completely do without. Only about 5% of the cubans have internet connection. The also an advantage can be! In the hotel and in Varadero are mainly canadians, then for a long time nothing, and then a few europeans and other nationalities. The age of the guests goes from babies to grandfather, including many younger couples. You meet definitely like-minded, if you contact.

  • Location
    6.0

    The beach is directly in front of the hotel and is great. The area, where the pool chairs available, is sometimes tight. Still you will always find a nice place under a palmenschirm. Excursions are only with bus or taxi or similar possible. But the hotel offered enough variation, in the evenings not way to go. The hotel is located in Varadero, what with the rest of the Cuba little to do. You should know that.

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Elena
Beautiful holiday with small drawbacks.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
In the large and whole holiday was very nice, staff is very friendly and helpful even without tips. Special requests were fulfilled without any problem. The only drawback was, that partial insects over the plates ran or there were dead. There would be the management asked. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Jule
A beautiful plant with good service!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
A very beautiful area with very pleasant and good service. The waiters were very attentive and the cocktails were also very tasty! The rooms were clean and nicely furnished. The hotel is located at upper tip of Varadero, so that you don't walk into town can get and the drive by bus already half an hour slow. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Martina
Cuba we will be back
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
I can the worst reviews partly not understand. We found the hotel especially the hotel grounds beautiful. For the money what you need for this trip spends, if one considers which one on Majorca, France, Spain, Greece or Italy paid. There is no star hotel like in Germany, but it was not was missing. The rooms were huge. The dining room and the toilets were very clean. The staff is quick and always very polite, even without giving any tip. The gardener gave us each morning greeted us in a friendly way, although he never cuc of us saw. The ... people have very little money and if one times a cuc as tip (for us 0,75 Euro) it of course. But i also agree with in Germany the waiter or the cleaning lady a little. The food, especially the fish was delicious. There was definitely something for everyone, which likes it. Guests are a lot of south americans or kandanier in the hotel. Some german guests have complained, that there is no Nutella or brown bread there. But people, do we want our holiday after schwarzbort and Nutella rate. The beach is wonderful. There are plenty of chairs on the beach. There were very many excursions were offered, the not very expensive. We were twice by bus in Varadero (5 cuc). In Havanna and Matanzas. At the schweinbucht for snorkeling, korkodilfarm and so on. I can all the travel recommend it. The cubans are very nice and welcoming. About their country and their government is not a taboo. We felt very comfortable in this hotel felt. Internet was very slow, not necessarily recommendable. read hotel review
  • Room
    5.0

    Our room was very nice and to the beautiful garden. Very centrally located to the beach and restaurant.

  • Gastronomy
    6.0

    We have only the italia try. It was very good. Otherwise we always ate in the main restaurant. We really liked it and i have two kilos, which speaks for the food.

  • Service
    6.0

    Staff speaks english, sometimes a bit of german.

  • Sport & Leisure
    0
  • Hotel
    5.0

    I can the worst reviews partly not understand. We found the hotel especially the hotel grounds beautiful. For the money what you need for this trip spends, if one considers which one on Majorca, France, Spain, Greece or Italy paid. There is no star hotel like in Germany, but it was not was missing. The rooms were huge. The dining room and the toilets were very clean. The staff is quick and always very polite, even without giving any tip. The gardener gave us each morning greeted us in a friendly way, although he never cuc of us saw. The people have very little money and if one times a cuc as tip (for us 0,75 Euro) it of course. But i also agree with in Germany the waiter or the cleaning lady a little. The food, especially the fish was delicious. There was definitely something for everyone, which likes it. Guests are a lot of south americans or kandanier in the hotel. Some german guests have complained, that there is no Nutella or brown bread there. But people, do we want our holiday after schwarzbort and Nutella rate. The beach is wonderful. There are plenty of chairs on the beach. There were very many excursions were offered, the not very expensive. We were twice by bus in Varadero (5 cuc). In Havanna and Matanzas. At the schweinbucht for snorkeling, korkodilfarm and so on. I can all the travel recommend it. The cubans are very nice and welcoming. About their country and their government is not a taboo. We felt very comfortable in this hotel felt. Internet was very slow, not necessarily recommendable.

  • Location
    5.0

    To the airport Havana about 3 hours (with break ) by bus, since he only all other hotels runs.

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Krabi
Nice trip, to be recommended
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
You should generally be aware that this country a damp warm climate, so bugs no rarity. And easily modenter smell in air-conditioned rooms will aufträten can. Tips are gladly seen however is not a must! We had a great time and can this vacation recommend. Ps : by taxi available... Price to Havanna about 50 cuc. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Andrea
The food is not to Cuba!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
The food is not to Cuba! The food was a catastrophe! There was constantly the same meal, and everything, no matter what-was bland! It will not end with krätutern and spices cooked, everything is bland. Once i had to vomit, after evening time delicious appetizers as a starter, has been made. The staff-well unfortunately it is so, that it was only after gift of tip so served, how it is right itself. Yes there are exceptions-but a few. Many of the ladies who operate give the impression they would miss Cuba personally and to a shame for the job. The ... tablecloths were not changed regularly (in the morning the last evening with stains still on it), the cutlery was not clean and it gives even in the evening for dinner only paper servietes. Although i these things friendly with the hotel management criticized, has not changed. It was two better days-then again exactly the same as before. The standard this angeglich category 5 star hotels, not with the standard to compare, you in other countries used and you get the impression, this country in this connection also to nothing to change. We will be a long journey for Cuba make. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.2
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
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Elena
Great beach holiday
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
I can highly recommend the hotel, if you only at the pool or beach. After Varadero you can travel approximately 20 minutes read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
Close
Peter
Dream vacation on Cuba
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
The general condition of this hotel was alright. Food and cleanliness ok. Great beach. Chairs on the beach a little tight. Live music daily. Super service. Food excellent. Definitely again. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Andy
Definitely again
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • March 2013
I was with my brother 12 days in this hotel and it was a very nice area! The food and the service was really great. The only thing which very strong annoying is the tardiness that means if in the lobby gesagd the a mechanic just may that good and like an hour or more while but otherwise it was really nice and relaxing and all the workers very friendly and outgoing! So you can only recommend this hotel if one of the cuban unpunctuality it's expense. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Hans
Beach hui-hotel well
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2013
It was in this house not within of 14 days, more than 3 times butter for breakfast to procure. Ask supplied only shrug. The beach seems a ' beach chairs. Mafia' dominert to be. It was not possible after 10:00 o'clock chairs on the beach to get, as everything already ' was reserved, and this is not by german tourists, this in general was remembered as fabulous. The 'better' couches had berteits in the early morning the ' safeguards and so on.' Reserved. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.7
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
Close
Otti
Highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
The rooms are located in individual houses, in a beautiful garden area. The rooms are very big and well furnished. The safe is free. The broadcasting of should win but much to be desired. The Deutsche Welle we could despite constant complaint due to strong interference not see. As the internet (fee) nerve slaying slow, remained one of the news the world spared. Ocean view not a room. Our room was super cleaned and often lovingly decorated. The beach is wonderful, the water gorgeous turquoise, without disturbing stones or rocks and march up 26 °c warm. The chairs and sunscreens ... are very close together. A shady spot to get, one must early to the beach. The entertainment designed a good program at the beach with stretching, water aerobics, dance, fun games. The music noise is pleasant and not noisy. The entertainers are well trained and unobtrusive. In addition one has good water sports facilities (canoes, pedal boats, hobiecats etc.) The food is varied and you always find something for his taste. Sometimes there are also things, such as in our case over longer time no butter. There were always meat or fish freshly prepared. Fish is usually the better choice. There are three restaurants to choose from. This we used several times, as we food from the buffet not like. The service was always really good and extremely friendly. All cocktails, the we tried, were tasty and visually appealing. Also here was good service standard. The entertainment in the evening by good music determines: individual musicians or bands with or without singer and a variety of stage shows in the hotel theater. To Varadero it was about 17 kilometer. recommendable is a ride with a hop-on-hop-off-bus for 5 cuc (stop on the doorstep). So you got a good impression of of the peninsula and the place. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Nancy
No comfortable hotel!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • March 2013
The value for money is very bad. Our complaints were only very slow, or not at all edit. The pool was very dirty and in very bad condition. It have amongst others wide tiles missing and the water was cloudy. The ablaufgitter were broken and dirty. The playground was in very bad condition (danger of injury). The outside area was actually very nice, if you are traveling from the not insulated in electrical it's expense. All lanterns had no covers, the cable hanging and partly they were not isolated. The food in the à-la-carte restaurants was very good. What you ... from the main restaurant can't say. Only the cockroaches on the plates and in the salad bowls were comfortable. The staff was very unmotivated and only with tip 'cheer up'. The food was very monotonous and not seasoned. The only food was the beach. Apart from of the chairs-mafia. Only for a very good tip one also clean couches got. Otherwise were the chairs by the pool- and beach area were very dirty and broken (worn out). read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    2.8
    Quality of the beach
    5.0
    Child care or playground
    2.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    5.0
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
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FRIEDRICH
Fü muy agradable
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Was already for the 3'. Time in this hotel Would go there again. Very friendly, helpful staff, especially at the beach. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
Close
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