Hotel The Fairmont San Francisco(4.5 stars)

950 Mason Street Show map
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Average rating

4.8/6

14 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    5.1
  • Service
    4.5
  • Location
    5.0
  • Food and Drinks
    5.9
  • Sport & entertain
    4.3
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9 hotel reviews in Englishsorted by travel date
Georges
A great place to stay

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • City break
  • February 2013
I would definitely stay there again!!! I went on a romantic getaway with my wife to san francisco and we had a great time there. Yhe hotel was phenomenal, well worth the price we paid, and it was not cheap. The staff was friendly and everything was perfect. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sabine
Museum and good location/ view

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
The hotel from the 80.-Jahre-Serie has gotten a bit old and especially because the story and its good location located on the top of Nob hill. The rooms are spotless, you feel but the patina of bygone era. The hotel has a own gallery of the most famous guests. For breakfast the café Cento in the basement with free Wi-Fi ( internet in the room is subject to a charge). The Polynesian restaurant/ bar Tonga room is totally overrated and a visit not worth it. It's perfect that both cable car lines right on the hotel hold. The shortened ... the waiting times opposite the bus stop major. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Marc
A have faded hotel from earlier

  • 3.3 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • July 2012
From the outside the hotel makes a beautiful, noble impression. The lobby is typical USA very ornate decorated. Unfortunately it looks in the room passages and rooms not as spectacular and everything seems very musty and damp. In the price inclusive is in this hotel nothing at all. Not even wi-fi is offered for free, but to bargain prices sold. All nationalities are in this hotel and it was very busy. read more
  • Room
    3.0

    The room was big and offered enough room. The carpet, however, worked rather filthy and musty. There were already some käsefüsse drübergelaufen. The bathroom was very large. In the shower there was a bench but disgusting of soap and lime covered was. The two beds had its best days already hinder and you sank proverbial in the dream.

  • Gastronomy
    0
  • Service
    2.0

    Friendliness we were young unfortunately not brought. Only the customers with better rooms were preferentially and smiled. Even the bags were at the entrance not from the porter decreased, which was actually from such a house is to be expected.

  • Sport & Entertainment
    0
  • Hotel
    3.0

    From the outside the hotel makes a beautiful, noble impression. The lobby is typical USA very ornate decorated. Unfortunately it looks in the room passages and rooms not as spectacular and everything seems very musty and damp. In the price inclusive is in this hotel nothing at all. Not even wi-fi is offered for free, but to bargain prices sold. All nationalities are in this hotel and it was very busy.

  • Location
    5.0

    The hotel is located convenient in the middle of town on a hill. If you on foot on the way is, can the climb quite strenuous. Everything is but nearby and even a cable car stop is directly in front of the hotel.

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Sandro
No service, unfriendly staff, never again!

  • 2.2 / 6

  • Hotel not recommended
  • Friends
  • City break
  • July 2012
We, three men in the twenties, have spent 4 nights in the Fairmont. Venue: good&close to market street. However, the staff: extremely unfriendly i would say, $18/day for wifi. It seems that the staff is just looking after guests in the crownroom or presidental club. Pay attention, to minibar, any food in your room, it will be charged directly, as soon as you take it out. read more
  • Room
    3.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Thomas
House with tradition and flair

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
What you want to say much more? Top -hotel with much luxury and flair. Only the fact that you in the bar at 23 o'clock began, the last order was equally surprised and disappointed. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Christine
Beautiful hotel on Nob Hill archived

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2010
The Fairmont was very well known and popular in the USA.It was a beautiful hotel in a beautiful area and was part of the luxury hotel category. The whole hotel was tastefully and elegantly furnished and equipped. Very clean, we felt very comfortable.In my experience, very international guests, businessmen as well as tourists. The guests were more "elderly" probably because of the prices. Stores and restaurants were available, but we did not use them. Altogether, the hotel gave a very nice impression. The magnificent lobby was impressive, and thus maybe for some students a little intimidating when normally ... staying in middle class hotels. read more
  • Room
    6.0

    The room was rather old-fashioned but furnished very elegant and chic. Large TV, desk and a large bed, some seating possibilities and a walk-in closet (very large).The bathroom exactly like the whole room, very neat and perfectly clean. There were, as usual, some products such as shower gel etc.A minibar was available, but as mentioned, at high prices.We however had hoped for better views! We only had a view of the courtyard, nevertheless we must say that the room was furnished simply very beautiful, and we felt as in the whole hotel very comfortable.

  • Gastronomy
    0

    We did not use any of the restaurant offers in the Fairmont. I could only report that the room service prices, as in any hotel of this price range were very high.

  • Service
    6.0

    The service was very good. The concierge was able to answer all our questions quickly and satisfactorily including ordering the bus service. Also the check in and check out went quickly and uncomplicated.Since we only spent one night in this hotel, I am not aware which service areas were offered in the hotel. There was definitely a restaurant, several stores and a gym.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The Fairmont was very well known and popular in the USA.It was a beautiful hotel in a beautiful area and was part of the luxury hotel category. The whole hotel was tastefully and elegantly furnished and equipped. Very clean, we felt very comfortable.In my experience, very international guests, businessmen as well as tourists. The guests were more "elderly" probably because of the prices. Stores and restaurants were available, but we did not use them. Altogether, the hotel gave a very nice impression. The magnificent lobby was impressive, and thus maybe for some students a little intimidating when normally staying in middle class hotels.

  • Location
    6.0

    The distance to the airport with the shuttle service was about 30-40 minutes depending on how the traffic was. However, we booked a Shared Van Shuttle service to drive us to the airport, which then drove to some other hotels in San Francisco and the drive could be 2 hours and longer.The hotel was located on Nob Hill and had two cable car lines at the door, the one for example drove to Union Square. As tourists we enjoyed every ride on the cable cars, so we were not disturbed that it was the only means of transportation in our area. You could reach the shopping possibilities, and everything that belongs to it quickly with the cable car. Whether Chinatown or Union Square!

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Jean-Marc
Quality in historical building archived

  • 5.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • City break
  • September 2009
General information about the hotel can be found at http://www.fairmont.com/EN_FA/Property/SAF/. Enwandfreier states are, first-class building.Especially good for business travelers, many conferences and congresses.  read more
  • Room
    6.0

    Spacious rooms with spacious bathroom, separate shower and bathtub. All very nicely renovated and in good condition.

  • Gastronomy
    6.0

    Two excellent restaurants, one in the upper floor and the original decorated in polinesian style, the Tonga restaurant also offers very good food at moderate prices. On Thursday and Friday evenings also a Happy Hour with (modest) buffet for about $10. Tonga is located in the former indoor swimming pool area of the hotel, with a pool in the interior, designed the periodic rain storms. Original.

  • Service
    6.0

    Competent, professional staff, promptly fulfilled wishes, first class service, no complaints.

  • Sport & Entertainment
    4.0

    No pool or gym available. Internet access only for extra charge. Roof terrace with seating.

  • Hotel
    6.0

    General information about the hotel can be found at http://www.fairmont.com/EN_FA/Property/SAF/. Enwandfreier states are, first-class building.Especially good for business travelers, many conferences and congresses. 

  • Location
    5.0

    A short 20 minute ride by taxi from the airport, also in 20 minutes you are on the pier. Located in the Nobs Hill neighborhood, pretty much on top in the city. Chinatown is just a walking distance away, also next to the hotel were all three cable car lines. (Note: in the evenings they were very crowded, so expect long waiting times for purchase). Bus and trams are also available. However, the walk back up the hill is a bit cumbersome.

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Manuel
Very good hotel archived

  • 4.8 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • May 2009
Manuel from Braunau states that Hotel The Fairmont San Francisco in San Francisco is in good condition. There are decent dining and drinking options near the hotel. Public transport connections to and from the hotel are satisfactory. The service was pretty good. The check-in process was easy. The atmosphere and the furnishings in the dining and bar areas were pleasant. There was positive feedback about the quality and taste of the food. The rooms in Hotel The Fairmont San Francisco spacious. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Irene
Fairmont Hotel archived

  • 6.0 / 6

  • Recommended hotel
  • Families
  • City break
  • October 2008
Fairmont hotel is one of the most beautiful hotel I have ever been. It's like an old palace. It is in the center of the city, only a 10 minutes walking from Union Square. The staff is very kind and helpful and breakfast is tasteful. The only problem is that the every day cleaning isn't as good as it has to be. Moreover there aren't mules in the room and water boiler as it is used in other 5 stars hotels. However, it is worth all the money and I highly recommend it to couples for a romantic trip or ... families! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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