Hotel The Ritz-Carlton Santiago(6 stars)

Calle El Alcalde 15 Las Condes View on map

Average rating

11 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.2
  • Service
    4.9
  • Location
    5.2
  • Food and Drinks
    5.1
  • Sport & entertain
    4.4
Filters
You selected:
6 hotel reviews in Englishsorted by travel date
Pedro
Excellent choice
  • Weiterempfohlen
  • Singles
  • Geschäftsreisen
  • April 2013
Stayed in a standard room, which was nicely sized and had a proper bathroom with shower and tub separated. I had the opportunity to try the SPA, very good and with a nice view of the mountains. The hotel is located in the Las Condes neighborhood and has a metro station a couple of meters away. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.3
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
Weniger anzeigen
Rainer
Expensive good city hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • December 2012
Good city hotel in santiago, price-performance ratio was not appropriate for the standard tariff. Central location in a side street of the main street. Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.0
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    4.7
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    0
  • Hotel
    4.3
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
Weniger anzeigen
Alex
Incredible
  • Weiterempfohlen
  • Singles
  • Geschäftsreisen
  • December 2012
Beautiful hotel with perfect location. Excellent breakfast and flawless staff. Incredible room with a super comfortable bed. Covered pool on the roof with a great view of Santiago and a nice bar service. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
Weniger anzeigen
Urs
Top 5 star hotel in santiago
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • November 2012
Here one can only say, that everything was great. Style, big room, great bed, full equipment, a 5 star hotel, as it should be. An absolute 'must' if you are in santiago. The location is also super, just next to a metro station, the us in 10 minutes to the center goes. The latin is very modern and rather 'business' -like. You can in the evening also on foot within 5-10 minutes a restaurant-quartier walk, where you very good eats. Also the breakfast buffet is extra class and fulfills all wishes and expectations. The spa and pool is located on ... the highest floor under a glass roof and is definitely worth a visit. Just great! Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
Weniger anzeigen

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Marlies
Hotel with bad service archiviert
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Andere
  • January 2012
The hotel sees from the outside forth in a straight line and modern. The entrance area is stylish, with dark wood on the walls and lush glaslüster on the ceiling. In the lobby there is a large sitting area with plush furniture. It seemed well maintained. Bewertung lesen
  • Zimmer
    5.0

    We had a club room on the 9. floor and access to the club lounge on the 11. floor. Room and bathroom were spacious, the style was modern-nostalgic. The bathroom had as shower and tub a separate toilet. Wether the room was really clean, we can't fairly judge, since we were with our travel group for the whole day until evenings on the way were.

  • Gastronomie
    2.0

    We stayed in the club lounge breakfast and a time evenings eaten. Because we already several times in the club lounges have eaten, whether in the 'Westin' in cape town, in the 'Sheraton' in taipei, or for example in the 'Atlantis' in Dubai, we have comparison and what we have offered got, was truly outstanding. But in this hotel was offered, was poor. The variety at the buffet was very poor, so that a plate quickly was empty. It was nothing refilled and you had to deal with the stark remainder. Evenings we outside in the restaurant 'Astrid and gaston' good.

  • Service
    2.0

    The service was bad. The quantity small toiletries in the bathroom were quickly consumed, the room maids were however no new laid out. For the food in the club lounge was rarely staff to see. Sometimes scampered someone from the service helpless around the area. Used dishes at the table was not cleared away and were piling up. We had the concierge at the front desk asked, us a small something to procure, which has in other hotels this category easily done for us was. This concierge said however, we should support this yourself and had apart from that zisch excuses. Only when we correctly mean were,, he drew a. This hotel with such lazy staff has no five stars deserved!

  • Sport und Unterhaltung
    0
  • Hotel
    4.0

    The hotel sees from the outside forth in a straight line and modern. The entrance area is stylish, with dark wood on the walls and lush glaslüster on the ceiling. In the lobby there is a large sitting area with plush furniture. It seemed well maintained.

  • Lage und Umgebung
    5.0

    The hotel is situated in a preferred district of santiago, where the rich and approximately 30 minutes out from the international airport. In the area there are beautiful pub.

Weniger anzeigen
Günter
Great name with weak performance archiviert
  • Nicht empfohlen
  • Friends
  • Übersetzt
  • Andere
  • January 2010
We were there at the weekends and had considerable limitations. Bathroom inadequate cleaned, no toilet paper, the cleaning. The rooms were very loud, in or by the hotel was a disco, until five for the noise. Breakfast buffet was very well arranged, the staff very friendly and service-oriented. Front desk was due to the many guests occasional overtaxed, because maximum of three persons occupied, unfortunately then if you don't need. But since it is a five stars hotel, expectations are, naturally, high and therefore no recommendation. Bewertung lesen
  • Zimmer
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    5.0
  • Gastronomie
    3.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    3.5
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Hotel
    3.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Lage und Umgebung
    4.3
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
Weniger anzeigen