Fleming's Hotel Wien-Westbahnhof(4 stars)

Neubaugürtel 26-28 1070 Wien View on map

Average rating

418 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.4
  • Location
    5.4
  • Food and Drinks
    5.4
  • Sport & entertain
    4.7
Filters
You selected:
122 reviews for this hotel sorted by travel date
Martina
Recommendable for business trip
  • Recommended hotel
  • Singles
  • Business trip
  • June 2015
Angenehmes Hotel, leider nicht in optimaler Umgebung (die einschlägigen Etablissements sind gleich nebenan). Fitnessbereich nicht so schön, da im fensterlosen Kellerraum untergebracht. Probleme mit den Key Cards, scheinen standardmäßig aufzutreten. Beim Einchecken wurde vergessen, nach meiner Kreditkarte zu fragen - kein Problem, kann ja passieren. Dann wird aber mal rasch das Zimmer gesperrt (Karte funktioniert nicht mehr). Auf meine entsprechende Anfrage an der Rezeption, warum die Karte schon wieder nicht funktioniert, erklärt man lautstark "Wir haben den Zutritt zum Zimmer für Sie gesperrt!". Nicht so besonders gut gelöst, das kann man auch anders kommunizieren. Ansonsten sehr freundliches Personal, schönes Frühstücksbuffet. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
Close
David
Viennese nights
  • Recommended hotel
  • Singles
  • Business trip
  • May 2015
I very much enjoyed my stay at the hotel. The staff were friendly, helpful and efficient. The rooms were well-kept, well-maintained and clean. There was an excellent shower in my room. I would have preferred if there had been more English-language stations on the TV, and I would welcomed a better guide to the available movies. The breakfast was very good, but I thought that the menu for dinner was quite limited. I have already recommended the hotel to my friends. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
Close
Achivei
Very good but disapointing for a 4 star hotel
  • Recommended hotel
  • Singles
  • Other stay
  • May 2015
The most I liked about the Hotel was the design of the room,the bed and the view i hadAlso very clean and good arranged.What i didnt like is the fact i expected more from a 4 star hotel.It needs to be RENOVATED.Very strange Lobby,too much Light in the bar,no separe where you can have your peace with a drink, and the walls.no comment.The staff very pleasent -reception,cleaning,bar,restaurant.The breakfast was"rich"but the quality of food(meet,fruits)not so good.Looked like were from a day before.Though the haus-made yoghurt ... was excellent.The elevator always busy and very slow.Generally I give to the Hotel more pluses then minuses,but for Wien-4 Star Hotel-Standards under expectations.Is missing"that something",that gives class and shows a "difference".I will probably come back anyway,because of the shopping posibilities,but still remains the BUT. Generally good hotel but not a 4 stars one! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Fabio
Simple wonderful
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
Hello! I introduce myself, I'm Fabio (I stayed at Fleming's 1 to 4 January 2015), are expert in the world of Catering-Incoming and events in general, for persons of high rank, entertainment, politics and private. I must say that the service received from this hotel was really extraordinary, from openness to breakfast from room staff to the arrangement of the buffet, order and efficiency of the hotel in general to that of the breakfast room, up to cleaning, the courtesy of the staff. Perfect room, pillows a little low. The rest is relax !. Thanks remain my favorite hotel in ... Vienna. read hotel review
  • Room
    6.0

    Really something special very pretty, with transparent shower in the middle of the room. Although prepared on the road, it was quiet and warm.

  • Gastronomy
    6.0

    All very very good. The Breakfast is really spectacular, varied and fresh. Great espresso. Great atmosphere, nice staff, serious, but efficient and clean.

  • Service
    6.0

    Excellent friendliness, efficiency and courtesy

  • Sport & Leisure
    0
  • Hotel
    6.0

    Hello! I introduce myself, I'm Fabio (I stayed at Fleming's 1 to 4 January 2015), are expert in the world of Catering-Incoming and events in general, for persons of high rank, entertainment, politics and private. I must say that the service received from this hotel was really extraordinary, from openness to breakfast from room staff to the arrangement of the buffet, order and efficiency of the hotel in general to that of the breakfast room, up to cleaning , the courtesy of the staff. Perfect room, pillows a little low. The rest is .... relax !. Thanks remain my favorite hotel in Vienna.

  • Location
    6.0

    We saw sholls Belvedere, beautiful atmosphere. A beautiful panorama that takes you inditro with tempo.di night and day. We have seen it all. The gardens, the top with the exhibits of Klimt and the bottom with the permanent exhibitions of Schile, Monet, the Marble Hall, the hall of the Middle Ages, the golden hall and others. Acceptable distance from the various monuments and places of interest

Close
Claudia
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2015
Very nice hotel in a great location. Shower in the room takes a little getting used to. Breakfast is A1. Any time again. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Charlotte
Comfortable hotel but cold reception staff
  • Recommended hotel
  • Singles
  • Business trip
  • January 2015
Rooms are spacious, clean and quiet. The hotel is located next to a main metro station. Breakfast was excellent, a lot of diversity and very helpful staff. I also had dinner one evening and I was impressed by the menu: inventive and reasonably priced. The only negative aspect of my stay was the reception, check in and check out. I talked to two different people at check in and at check out and they both acted cold, short and borderline rude. They barely smiled, she was not welcoming at check in and he did not ask me anything at check ... out except for my credit card number! I am very surprised as the rest was perfectly fine but the reception is in most hotels the highest point of the experience. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    3.7
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.7
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
Close
Martin
Nice hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2014
I slept twice in the hotel and it is / was a very pleasant and great stay. The staff is friendly and also the breakfast buffet is very rich. I can definitely recommend the hotel. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
John
A lovely hotel, clean, comfortable, great staff
  • Recommended hotel
  • Couples
  • City break
  • December 2014
Will definetly use Flemings Hotel again. Excellent value for money, 300 meters from the main station and under ground system. Food was very good and the bar service was without fault. The barman was extremely helpful with recommendations for places to visit and how to get there. We didn't get his name but he is from Bangladesh, special thanks to him. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
Close
Anna
Very nice experience with some negative parts
  • Recommended hotel
  • Couples
  • City break
  • December 2014
Very nice stay. We appreciated the overall structure and our room, in particular. Just two negative comments to add: 1) we stayed in the hotel for 3 days, however on the second day our room wasn't cleaned; 2) negative experience on check-out: although we informed one of your staff members the evening before that we had to leave max at 4.20 (and he called us a taxi), in the morning another staff member (quite unfriendly and not very polite) said that we had to wait before making check-out while the taxi was already waiting for us. Indeed, meanwhile, we ... were waiting for the check-out (we wished to make it the evening before but we we informed that at night there is non problem anyway), the taxi left, thus putting at risk out train to the airport and, consequently, our flight. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
Close
Werner
Excellent hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2014
We were very pleased. Room is OK, breakfast is adequate, very large selection and the staff very friendly. Will be back! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Maria
Being friendly and giving service
  • Hotel not recommended
  • Couples
  • Business trip
  • October 2014
We experienced such an unfriendly people at the reception. We felt so bad after we arrived and they were not giving any service. We asked for an extra pillow and we needed to get it downstairs and we only got one instead of two. They said tomorrow you get another one, we never got it during our four night stay. I just bought a new pillow. Because the quality of the pillows was extremely bad. the mattresses are very unpleasant covered and don't sleep well. There were different things who did not function in the room. I travel for my ... work in 41 countries, so I know how hotels should function. The staff in the restaurant was very friendly, the breakfast was very good and the internet speed was fantastic. I was happy that I could leave this hotel, I hated it to go back every evening after work. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
Close
Razvan
Super hotel, super staff
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • August 2014
The rooms are small, but very clean and tastefully decorated. The staff is very well trained, friendly and helpful. Breakfast was very delicious and varied. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Said
A good hotel, good location, good staff, good value
  • Recommended hotel
  • Families
  • Other stay
  • August 2014
Good staff , Good location , Good value The hotel is cloosed to the train station And the shope market The room's very good The restaurant is very good The food is very good The staff are very good. read hotel review
  • Room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Anne
Love to visit again
  • Recommended hotel
  • Couples
  • City break
  • August 2014
I have been in many hotels and i must say that i do like this hotel very much.a nice wel Come, receptionist knew her English. When we stayed longer at our room in the morning due to feeling unwell The lady that cleaned the room, did so in the afternoon, she did a great job. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Massimiliano
Beauty, confortable, best position, friendly staff
  • Recommended hotel
  • Couples
  • Other stay
  • August 2014
Well, If you leave windows open, the rooms on the street particularly noisy. Pillows aren't filled enought. However the hotel is confortable, rooms are clean,beauty and elegance. I hope to return. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
Close
Assaoui
The moste exciting holidays!
  • Recommended hotel
  • Couples
  • City break
  • August 2014
We had spent an excellent week at Fleming´s hotel Wien Westbenhof, in fact welcome was excellent with a very competent staff. Also the location allows a perfect visit of the city but we have noted a bad signal of wifi. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Erwin
For 4 stars? Far too many shortcomings, mold
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • August 2014
I knew the hotel a few years back and have to say I'm really disappointed this time. Unfortunately, the cleanliness left much to be desired. Defects were not fixed despite multiple complaints and I did not want to spoil the vacation because of this. Tile grouting moldy, damaged furniture and torn bed linen. I'll upload a small selection of photos. These speak for themselves. That's not how i imagine 4 stars. Otherwise in the WC it smelled rather as if the previous occupant had used it as a smoking room. The windows had not been cleaned for a long time ... and the carpet? There were stains, or was it a touch of velour? Let alone mentioning the toilet brush which seems to have not been replaced in decades and the ripped sheets. The staff at the reception was very friendly, but what's the use of that when the complaints don't lead to the desired result or elimination of the problems. I could divide the staff in the breakfast area into two categories. From unfriendly to disinterested, or just clearing away. The offered coffee varieties, such as Cappuccino, or Café au Lait were no longer available from the 2nd day. Only one employee once let me organize one myself. You didn't even want to speak to some staff, because you had the impression that you would just disturb them. The replacement of a wet tablecloth was only done without comment and unwillingly, with a false smile again. The spa area is only very minimally furnished with sun loungers. Either you are fast, or 4 loungers is not a lot of space. You then relax on the lounger and can look at the remains of former water damage on the ceiling, or go to the sauna. The broken lamp also doesn't bother at all there, although half was missing it still burns. As a small highlight, you will often get a fresh apple. I thought that was really very nice. The concept and the location would be adequate for my needs if i could live with the shortcomings. I can but don't want to. They are very close to the Westbahnhof. With the subway you are quickly at Stephan's Square or the city center. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
Close
Petros
Wonderful
  • Recommended hotel
  • Couples
  • City break
  • August 2014
Comfort and clean rooms, very nice design. Very good breakfast .The staff very helpful. Only delay to reception because of the less staff. The hotel is near train station, subway and bus transfer to airport. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Celestino
Very goog option to stay in Vienna
  • Recommended hotel
  • Couples
  • City break
  • August 2014
I rate the hotel as almost excellent. It is very new and clean. The price is also quite good. I can not give any information regarding the restaurant and bar because I don´t use them. I would recomend for other people visiting Vienna. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Hannes
Nice place!
  • Recommended hotel
  • Couples
  • City break
  • July 2014
A great place to stay. Would recommend to anyboby any time! Nice room and nice view. I'm not sure if the floors are vacuumed daily, but other than that the room was in excellent condition. Close to excellent location for a traveller. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
1 3 4 5 ... 7