Fleming's Hotel Wien-Westbahnhof(4 stars)

Neubaugürtel 26-28, AT - 1070 Wien View on map

Average rating

327 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.4
  • Location
    5.4
  • Food and Drinks
    5.3
  • Sport & entertain
    4.7
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106 reviews for this hotel sorted by travel date
Maria
Being friendly and giving service
  • Hotel not recommended
  • Couples
  • Business trip
  • October 2014
We experienced such an unfriendly people at the reception. We felt so bad after we arrived and they were not giving any service. We asked for an extra pillow and we needed to get it downstairs and we only got one instead of two. They said tomorrow you get another one, we never got it during our four night stay. I just bought a new pillow. Because the quality of the pillows was extremely bad. the mattresses are very unpleasant covered and don't sleep well. There were different things who did not function in the room. I travel for my ... work in 41 countries, so I know how hotels should function. The staff in the restaurant was very friendly, the breakfast was very good and the internet speed was fantastic. I was happy that I could leave this hotel, I hated it to go back every evening after work. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
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Anne
Love to visit again
  • Recommended hotel
  • Couples
  • City break
  • August 2014
I have been in many hotels and i must say that i do like this hotel very much.a nice wel Come, receptionist knew her English. When we stayed longer at our room in the morning due to feeling unwell The lady that cleaned the room, did so in the afternoon, she did a great job. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Said
A good hotel, good location, good staff, good value
  • Recommended hotel
  • Families
  • Other stay
  • August 2014
Good staff , Good location , Good value The hotel is cloosed to the train station And the shope market The room's very good The restaurant is very good The food is very good The staff are very good. read hotel review
  • Room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Massimiliano
Beauty, confortable, best position, friendly staff
  • Recommended hotel
  • Couples
  • Other stay
  • August 2014
Well, If you leave windows open, the rooms on the street particularly noisy. Pillows aren't filled enought. However the hotel is confortable, rooms are clean,beauty and elegance. I hope to return. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Hannes
Nice place!
  • Recommended hotel
  • Couples
  • City break
  • July 2014
A great place to stay. Would recommend to anyboby any time! Nice room and nice view. I'm not sure if the floors are vacuumed daily, but other than that the room was in excellent condition. Close to excellent location for a traveller. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ralf
Overall a nice place to stay
  • Recommended hotel
  • Couples
  • Other stay
  • July 2014
Breakfast excellent. Public transportation - no car is needed. Restaurant/Bar with nice service and good food. Lights around sink do not illuminate face when shaving wet. Faucet to deep in bowl read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Milos
A fanstastic place to stay in Vienna
  • Recommended hotel
  • Couples
  • City break
  • June 2014
Near Metro and Railway station, unbelievable breakfast, fantastic price for room incl. breakfast, shower directly by bed :), very nice furnished room, nice restaurant, room in still arena, soundproofing. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Viktoria
Great time in Vienna
  • Recommended hotel
  • Couples
  • City break
  • June 2014
NIce hotel near to the train station. Good transport (undergrounds, trams, buses). Clean and comfortable rooms. The breakfast was excellent. The members of the staff were friendly and helped. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Alexey
Great hotel near to the city center
  • Recommended hotel
  • Couples
  • City break
  • June 2014
Hotel is situated near Vienna West Bahnhof, so it can be easily reached using public transport (tram & subway).Main shopping street Mariahilfer Straße is in 5-7 minutes walk from the hotel. Staff is quite polite and helpfull (at breakfast they can bring you coffee from the bar if asked for). Breakfast buffet was excellent with plenty of choices. Room was clean, neat, comfort. Be prepared it doesn't have a bathroom, only a shower with glass walls. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
Close
Alicja
Very good for pairs
  • Recommended hotel
  • Families
  • City break
  • May 2014
Very good and modern hotel, but almost no children at the hotel. Lovely breafast but every day the same. Staff very professional and helpful! Nice shower in the room. Close to the metro station. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.3
    Child care or playground
    1.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Kosmas
Pleasant stay in Vienna excellent hotel
  • Recommended hotel
  • Couples
  • Other stay
  • May 2014
excellent hotel, in a great area, suitable for trip in the city. great breakfast, helpful and friendly staff, big rooms and comfortable place to live. suitable for couples, i recommend this hotel to anyone. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Peter
Very good hotel, but noisy
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2014
Great hotel, great breakfast buffet. Rooms facing the street just too loud. The rooms are very clean and really well equipped, if you had a room to the street, can't open windows, otherwise is not to be thought of sleep. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Damien
Good stay at Fleming's Hotel Wien-Westbahnhof
  • Recommended hotel
  • Couples
  • Business trip
  • April 2014
This hotel is of very good price-quality ratio and has a convenient location close to the communication node of the West Bahnoff. Access to the center is very fast. We had a quite room, with window towards the interior of the block. The breakfast is absolutely great, with a large variety of fresh and health products. We havent'n tested the restaurant in the evening as we always prefer to go out for dinner. I recommend this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Norman
Very recommendable hotel - everything was great!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2014
A good, nicely furnished hotel, with nice rooms, very friendly staff, everything was clean. Disturbing i only the very poor lighting of badezimmerspiegels. Otherwise really very recommendable. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Elena
Comfortable stay
  • Recommended hotel
  • Families
  • City break
  • April 2014
The hotel's location is very good. Metro, railway stations are very close.it is quite easy and rather fast to get there from airport. CAT is arriving to the metro station from which you can reach hotel without changes. The room itself is clean and quite roomy :) I was missing kettle, it would be great to have in the room :) staff is helpful and available at any time. I enjoyed my stay, advise to stay here :) read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Alexander
Great location!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • February 2014
Great hotel for a city break. Super price-performance ratio. At any time again for a quick jaunt to Wien. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Renate
Hotel very recommendable.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2014
A great, modern and very clean hotel, with a great location right in the centre, yet quiet location at the back of the hotel. Room very spacious, great breakfast buffet and very friendly and helpful staff. Felt very wohlgefühls and would definitely come back. Small drawback, the chip cards do not work so well, one must longer try, to door opens! read hotel review
  • Room
    6.0

    Very clean and spacious, modern one immediately felt comfortable.

  • Gastronomy
    6.0

    Great breakfast buffet with friendly staff large selection.

  • Service
    6.0

    Very nice and courteous, the cleaning staff very helpful.

  • Sport & Leisure
    0
  • Hotel
    6.0

    A great, modern and very clean hotel, with a great location right in the centre, yet quiet location at the back of the hotel. Room very spacious, great breakfast buffet and very friendly and helpful staff. Felt very wohlgefühls and would definitely come back. Small drawback, the chip cards do not work so well, one must longer try, to door opens!

  • Location
    6.0

    Perfect access to subway nearby and Westbahnhof

Close
Quan
Decent hotel with friendly staff.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
I would recommend this hotel. The price-performance ratio was good and the proximity to the Westbahnhof, the traffic route is very good, so that one everywhere. Habituation needy are probably completely glass showers - especially, when one doesnt travel alone. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Petra
Our expectations were unfortunately not met.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2014
The first impression of the hotel was very good. Nice welcome at reception, pleasant atmosphere in the lobby and in the bar and in the restaurant. Everything friendly and modern. We assume, that the rooms are adequately equipped. Unfortunately is here an assessment not possible, since we the hotel due to overbooking in the next door, liv ' in reseidenz were put up. read hotel review
  • Room
    4.0

    As already mentioned, unfortunately, we didn't get the room booked, but they were next to an apartment building. For us no real alternative to the superior room. The apartment was very large, but also a bit uncomfortable. We chose the hotel because of the promise of facilities chosen. Among other things because the glass shower in the room, the beautiful lighting and the flat screen tvs. The everything had our apartment unfortunately not. Furthermore, that we in the hotel every time through the backyard march had, which at this time of year is really great. Times only briefly breakfast, was not. Only once we had to leave the jacket clothes. Access to the apartment right rather a garage, dark hallway with feuerschutztür. The way in the evening by the yard was dark, the motion sensor did not function always. In the evening still briefly in the bar, we saved. Also the spa we due to the long ways not used. Unfortunately, all our joy a bit troubled.

  • Gastronomy
    4.0

    The breakfast buffet was very good. A large selection of different bread rolls and breads. Different juices, fresh fruit, cake. On new year's day were very many guests at the breakfast, but nothing was missing. The menu in the restaurant is really well laid out, the food was good and the prices for a hotel. We also had the new year's buffet in the hotel. The buffet was then due to little reservations not take place. We got a table in the flemings deluxe reserved. Actually no problem, the taxi organized by the hotel. But it would have been nice, if we have a few days before a message could have got. We had the end of the evening then somewhat different planned.

  • Service
    4.0

    The check-in process was okay. Sadly but, except for the card and the note, that we 'even' an apartment instead of the booked superior room gotten, no further information. You always had to ask. On our request, whether it may be possible, but a room in the booked category to get, as the apartment no real alternative for us, it became only with the shoulders twitched and told us, that the hotel 'just' overbooked would be. The service at the bar and in the restaurant also has' übungsbedarf'. Lasts partly for a very long time, to one its order must not give up.

  • Sport & Leisure
    0
  • Hotel
    4.0

    The first impression of the hotel was very good. Nice welcome at reception, pleasant atmosphere in the lobby and in the bar and in the restaurant. Everything friendly and modern. We assume, that the rooms are adequately equipped. Unfortunately is here an assessment not possible, since we the hotel due to overbooking in the next door, liv ' in reseidenz were put up.

  • Location
    5.0

    In a few minutes walk to the Westbahnhof. From here take the 10 minutes a metro in the center. Access to the airport is very good. A large shopping street is reachable in a few minutes. The hotel is located right on a busy road. But it is very well sound-proofed, one hears inside nothing of the road noise.

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Susanne
Good, centrally located and yet quiet.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2014
The hotel is in good condition, and at signs of usage suitable for use, but clean. The breakfast buffet is well stocked. Wireless internet available free of charge. read hotel review
  • Room
    4.0

    The rooms are for 2 persons sufficiently large. The condition is ok, but there were always clear traces of use visible. The decor is actually sufficient, unfortunately no possibility for example tea to cook. The soft purr of the fridge is a bit annoying, but you get used to it. The bathroom can be as such not as bathrooms content, since the glass shower right in the room, behind only a sink with very little counter space for your utensils. The shower is fun, but not always handy. About cleanliness one cannot complain.

  • Gastronomy
    0
  • Service
    5.0

    The service was overall good. All the staff were extremely friendly made immediate solution of problems. The room cleaning was nothing to complain about. The handling of complaints was at a previous stay exemplary.

  • Sport & Leisure
    0
  • Hotel
    5.0

    The hotel is in good condition, and at signs of usage suitable for use, but clean. The breakfast buffet is well stocked. Wireless internet available free of charge.

  • Location
    5.0

    The hotel is due to the direct location on the Westbahnhof both by car and easily accessible by public transport. The next shoppingmeile is located in the immediate vicinity. However, due to the location at the train station and the surrounding area as you at the station just imagine.

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