Fleming's Hotel Wien-Westbahnhof(4 stars)

Neubaugürtel 26-28, AT - 1070 Wien View on map

Average rating

239 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.1
  • Service
    5.4
  • Location
    5.3
  • Food and Drinks
    5.3
  • Sport & entertain
    4.5
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88 hotel reviews in Englishsorted by travel date
Petra
Our expectations were unfortunately not met.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • January 2014
The first impression of the hotel was very good. Nice welcome at reception, pleasant atmosphere in the lobby and in the bar and in the restaurant. Everything friendly and modern. We assume, that the rooms are adequately equipped. Unfortunately is here an assessment not possible, since we the hotel due to overbooking in the next door, liv ' in reseidenz were put up. Bewertung lesen
  • Zimmer
    4.0

    As already mentioned, unfortunately, we didn't get the room booked, but they were next to an apartment building. For us no real alternative to the superior room. The apartment was very large, but also a bit uncomfortable. We chose the hotel because of the promise of facilities chosen. Among other things because the glass shower in the room, the beautiful lighting and the flat screen tvs. The everything had our apartment unfortunately not. Furthermore, that we in the hotel every time through the backyard march had, which at this time of year is really great. Times only briefly breakfast, was not. Only once we had to leave the jacket clothes. Access to the apartment right rather a garage, dark hallway with feuerschutztür. The way in the evening by the yard was dark, the motion sensor did not function always. In the evening still briefly in the bar, we saved. Also the spa we due to the long ways not used. Unfortunately, all our joy a bit troubled.

  • Gastronomie
    4.0

    The breakfast buffet was very good. A large selection of different bread rolls and breads. Different juices, fresh fruit, cake. On new year's day were very many guests at the breakfast, but nothing was missing. The menu in the restaurant is really well laid out, the food was good and the prices for a hotel. We also had the new year's buffet in the hotel. The buffet was then due to little reservations not take place. We got a table in the flemings deluxe reserved. Actually no problem, the taxi organized by the hotel. But it would have been nice, if we have a few days before a message could have got. We had the end of the evening then somewhat different planned.

  • Service
    4.0

    The check-in process was okay. Sadly but, except for the card and the note, that we 'even' an apartment instead of the booked superior room gotten, no further information. You always had to ask. On our request, whether it may be possible, but a room in the booked category to get, as the apartment no real alternative for us, it became only with the shoulders twitched and told us, that the hotel 'just' overbooked would be. The service at the bar and in the restaurant also has' übungsbedarf'. Lasts partly for a very long time, to one its order must not give up.

  • Sport und Unterhaltung
    0
  • Hotel
    4.0

    The first impression of the hotel was very good. Nice welcome at reception, pleasant atmosphere in the lobby and in the bar and in the restaurant. Everything friendly and modern. We assume, that the rooms are adequately equipped. Unfortunately is here an assessment not possible, since we the hotel due to overbooking in the next door, liv ' in reseidenz were put up.

  • Lage und Umgebung
    5.0

    In a few minutes walk to the Westbahnhof. From here take the 10 minutes a metro in the center. Access to the airport is very good. A large shopping street is reachable in a few minutes. The hotel is located right on a busy road. But it is very well sound-proofed, one hears inside nothing of the road noise.

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Susanne
Good, centrally located and yet quiet.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Städtereisen
  • January 2014
The hotel is in good condition, and at signs of usage suitable for use, but clean. The breakfast buffet is well stocked. Wireless internet available free of charge. Bewertung lesen
  • Zimmer
    4.0

    The rooms are for 2 persons sufficiently large. The condition is ok, but there were always clear traces of use visible. The decor is actually sufficient, unfortunately no possibility for example tea to cook. The soft purr of the fridge is a bit annoying, but you get used to it. The bathroom can be as such not as bathrooms content, since the glass shower right in the room, behind only a sink with very little counter space for your utensils. The shower is fun, but not always handy. About cleanliness one cannot complain.

  • Gastronomie
    0
  • Service
    5.0

    The service was overall good. All the staff were extremely friendly made immediate solution of problems. The room cleaning was nothing to complain about. The handling of complaints was at a previous stay exemplary.

  • Sport und Unterhaltung
    0
  • Hotel
    5.0

    The hotel is in good condition, and at signs of usage suitable for use, but clean. The breakfast buffet is well stocked. Wireless internet available free of charge.

  • Lage und Umgebung
    5.0

    The hotel is due to the direct location on the Westbahnhof both by car and easily accessible by public transport. The next shoppingmeile is located in the immediate vicinity. However, due to the location at the train station and the surrounding area as you at the station just imagine.

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Jürg
Hotel good restaurant bad.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • January 2014
Rooms were very stylish but completely unpraktisches bathroom. Laundry very clean, but room dusty. Food in the restaurant: breakfast was top!, Dinner 1 january 2014 ( rindscarpaccio sliced way too thick, fuzzy not marinated = inedible, caesar salad with rinderstreifen had actually 12 sardellenfilet than set = whole salad tasted like anchovy = inedible, tuna i had not completely ordered which such fish is common but this was son raw, that he almost again alive was., vegetables was delicious = well reasonably edible) conclusion was, that my wife on the other day a mageverstimmung had they for a whole day's ... bed geschmissen has. You had to several times delivered! When we complained of the food has been received (waiters wanted dessert or coffee offer which we however thankfully rejected have) was the complete consumption. Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    3.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    2.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    4.7
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Sport und Unterhaltung
    0
  • Hotel
    4.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Helen
Perhaps another Fleming's would have been better?
  • Nicht empfohlen
  • Singles
  • Geschäftsreisen
  • January 2014
I was from Chicago, traveling alone and I reserved a suite, as I had many goals to accomplish for my stay in Vienna. I was in room 722, arrived January 26 and left Feb 1, 2014. In general the room was clean. The shower however leaked all over the floor in the bathroom, and no matter how tightly I closed the door, it leaked. The desk staff said it happens in all the showers. Then, one of the lights went out in my bedroom. I had asked the desk staff for a replacement, no luck. It was only after the ... third day I went ot the front desk and got a new, weak light bulb. Then, the fourth day my shower had no hot water. I reported this several times. The day I left I was still without hot water in the shower. As I had many professional obligations I, had to take several days of sponge baths.I did have the breakfast package, it was adequate, but when I asked for fried eggs or a soft boiled egg it was not possible.Also, as I had to manage my own luggage there was only a cart that was used for deliveries. It was unwieldy ( I am short) and difficult to maneuver. As I was preparing for my departure, and I must apologize for not speaking the language, the desk person had a very difficult time helping me. The hotel directory was outdated as to what channels were available, not a major problem.I cannot fault the service staff, they were generally very helpful once they verified my identity when I went for breakfast.The location was so very far from my places of business, which I had tried to verify before I arrived.So my taxi expenses were very high. I felt the value for what I spent versus value received was very poor. Bewertung lesen
  • Zimmer
    2.0

    See note above as ot shower leaking, no hot water in shower. I was told the outside noise was rare but the school had their playground on the roof near my room. Very noisy when the children had breaks.The room felt much less than 62 meters, the furniture in the sitting room area was not conducive for sitting, No balcony or terrace, minibar had drinks (I never knew how to order items for snacks), superficial cleaning when I was present and I am not obstructive.Lighting poor.

  • Gastronomie
    4.0

    One open room that served many different tasks, from buffet restaurant service for breakfast to bar, to lunch and dinner. Local cuisine, excellent quality, very much more expensive than surrounding places ot eat (for example, a weiner schnitzel at the hotel was minimum 17 Euros, same quality at Bahnhof was 7 euros. Not cozy, (but what is) but they did not disturb you or try to move you from the table too quickly

  • Service
    5.0

    THE STAFF WAS FRIENDLY AND IF THEY DID NOT HAVE AN ANSWER, THEY GENERALLY FOUND A STAFF PERSON WHO COULD ANSWER THE REQUEST.Poor at managing complaints (see review above).My do ot disturb sign went missing, I asked for a replacement, not fulfilled. Room cleaning was good.

  • Sport und Unterhaltung
    0
  • Hotel
    3.0

    I was from Chicago, traveling alone and I reserved a suite, as I had many goals to accomplish for my stay in Vienna. I was in room 722, arrived January 26 and left Feb 1, 2014. In general the room was clean. The shower however leaked all over the floor in the bathroom, and no matter how tightly I closed the door, it leaked. The desk staff said it happens in all the showers. Then, one of the lights went out in my bedroom. I had asked the desk staff for a replacement, no luck. It was only after the third day I went ot the front desk and got a new, weak light bulb. Then, the fourth day my shower had no hot water. I reported this several times. The day I left I was still without hot water in the shower. As I had many professional obligations I , had to take several days of sponge baths.I did have the breakfast package, it was adequate, but when I asked for fried eggs or a soft boiled egg it was not possible.Also, as I had to manage my own luggage there was only a cart that was used for deliveries. It was unwieldy ( I am short) and difficult to maneuver. As I was preparing for my departure, and I must apologize for not speaking the language, the desk person had a very difficult time helping me. The hotel directory was outdated as to what channels were available, not a major problem.I cannot fault the service staff, they were generally very helpful once they verified my identity when I went for breakfast.The location was so very far from my places of business, which I had tried to verify before I arrived.So my taxi expenses were very high. I felt the value for what I spent versus value received was very poor.

  • Lage und Umgebung
    4.0

    Near one of the major shopping streets and the Westbahnhof Station which was a savior for the ability to walk and to purchase meals at a much lower, and better quality for the money it would have cost at the hotel.

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Kathrin
Top location, clean rooms, nice staff
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Städtereisen
  • December 2013
We would not hesitate to book this hotel again. But only as a couple or with very good friends, as the shower in the middle in the room already a bit hard to get used to. The breakfast and the food in the restaurant were great and the staff very friendly. Due to the central location near the Westbahnhof you can reach all attractions in a short time. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.5
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Horst
Decent hotel.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • December 2013
If you want a centrally located hotel, is here well waived. Friendly service, good comfort. Best transport links! Bewertung lesen
  • Zimmer
    4.3
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    0
  • Service
    4.7
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
  • Sport und Unterhaltung
    0
  • Hotel
    4.3
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.7
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Ralf Schinzel
Very good
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • September 2013
The room was lovely and with the shower in the room was a feast for the eyes. We knew this already from a trip in the year 2010. But our friends still not. Cleanliness was good, curtains were in room 524 no longer completely. Breakfast was outstanding and very rich. Bewertung lesen
  • Zimmer
    5.0

    Good size, furniture was adequate, air conditioning didn't bother me personally. Everything else is ok.

  • Gastronomie
    5.0

    Were only once in the evening to eat dinner. But it was in order.

  • Service
    6.0

    Everything excellent. Room cleaning good.

  • Sport und Unterhaltung
    0
  • Hotel
    6.0

    The room was lovely and with the shower in the room was a feast for the eyes. We knew this already from a trip in the year 2010. But our friends still not. Cleanliness was good, curtains were in room 524 no longer completely. Breakfast was outstanding and very rich.

  • Lage und Umgebung
    6.0

    Everything was reachable in no time. Subway station right next door. Car near windsurf board.

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Reinhold
Always worth a trip, Wien and this hotel!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Geschäftsreisen
  • September 2013
I can recommend the hotel in good conscience. Underground car park for Wien even very cheap! Ideal for sightseeing and a great starting point for shopping! Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Sport und Unterhaltung
    0
  • Hotel
    5.8
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    5.7
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Taesung
Evaluation of Fleming's Hotel Wien, Austria
  • Nicht empfohlen
  • Familien
  • Städtereisen
  • August 2013
In regard with reactions of reception staff, I really had a jarring experience from your staff due to she showed her displeasure at my asking by frowning to my family. I'm just asked your staff if she can take care of early check-in arround 12 PM. But she expained check-in guide line and I fully understtod hotel policy. But the truth of the matter and my complain is, it's all about the reception staff's attitude and reaction not hotel policy. Bewertung lesen
  • Zimmer
    3.5
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    1.8
    Kompetenz (Umgang mit Reklamationen)
    1.0
    Rezeption, Einchecken, Auschecken
    1.0
    Freundlichkeit und Hilfsbereitschaft
    1.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Hotel
    3.3
    Familienfreundlichkeit
    1.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    3.8
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Charel
Good hotel for city breaks
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Städtereisen
  • July 2013
This hotel is very good located, you could reach the city in about 12 to 15 minutes from Westbahnhof. Despite some shortcomings with the check in, überfordertem chef in the restaurant with + 16 guests, as well as lack of service at the sunday breakfast the hotel is still recommendable. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.7
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Sport und Unterhaltung
    0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Fred
Nice and relaxing athmosphere
  • Weiterempfohlen
  • Singles
  • Geschäftsreisen
  • July 2013
Internet access was very poor. Room keys where a challenge...needed to swip 5 times or more every time I wanted to enter the room. Overall the location was great and the hotel was clean and relaxing. Bewertung lesen
  • Zimmer
    4.0
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Simone
Always again fleming's
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • June 2013
This time it was already our 2. the fleming's. as well as two years ago was even this time again everything in the best condition! The room we could even already at 09:50 o'clock relate (instead of ordinary at 14:00 o'clock). The breakfast buffet was extensive and very good (this was also the reason, why i the hotel for the 2. time booked). The somewhat small turkish we also used. Transport links top 5 minutes on foot to the Westbahnhof and to the underground station. A few steps further in Maria-help street. This time, we had a room ... in the 1. stick to the roadside, (where in addition also still building site was), but thanks to the good windows we had no problem with the traffic noise. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Sport und Unterhaltung
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Sandy
Tiptop
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Städtereisen
  • June 2013
This hotel i can with calm conscience further-recommend! Super clean rooms and the breakfast buffet offers a huge choice. Tiptop Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Sport und Unterhaltung
    0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Anja
Good hotel in a central location
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Städtereisen
  • May 2013
We were very satisfied and would definitely recommend this hotel at any time book again. The only thing which annoying, was the over-zealous staff in the breakfast room. If one still which rectification wanted had always table seats otherwise everything was already cleared if you came and possibly the table it was already occupied. Annoying! Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
  • Sport und Unterhaltung
    0
  • Hotel
    5.5
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Jörg
Absolutely great
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Städtereisen
  • March 2013
There is nothing to complain about, everything was great, really clean, friendly staff and great breakfast with excellent service. Everything was very stylish Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Sport und Unterhaltung
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.7
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Britta
There were definitely nothing to complain about!
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Städtereisen
  • March 2013
I was in the vorosterwoche with my adult daughter and we both have really enjoyed our stay. Because of the departure a tagungsgesellschaft was our room on arrival not finished yet- we were immediately with a friendly smile at the bar. Whether bathrobes for the attractive sauna area, the desire for a lighter blanket or ask for a table in a local all my requests were nice and taken care of immediately. The frühstücksambiente was pleasant, the dishes varied and varied and the staff always present. The location is great- a couple of minutes within walking distance to Westbahnhof, from ... where all major destinations can easily be reached. Traffic noise we have not noticed-i had in advance a quiet room with 2 sepaten beds and asked these also as received. We would gladly come again- hopefully with less icy temperatures, however therefor can the hotel really nothing Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.3
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.3
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.5
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Heinz
City hotel for ' extraordinary hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • March 2013
A clean city hotel again: convenient location, good food, friendly staff. The only unpleasant thing was the air conditioning for breakfast, a strong, cold draught oncoprotein-for humans with damp hair 'lethal'. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Thorsten
Large tätarata -sobering reality
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • March 2013
The expectations was large, however, then the reality, that the claims in this hotel defer must. There was no note, that the hotel close to the train station at a busy street is, where constantly the traffic roars. The rooms are modern and appropriately furnished, a shower in the middle of in the room to find, was already took some getting used to and ultimately little trendy. The reinigungsstatus was rather poor, it is one or another a thorough cleaning required. The breakfast buffet was promising, but the selection and quality poor. The buffet was shopped around and was not ... enough. For a hotel of the category truly inappropriate. The promising spa consists of two small saunas and an uncomfortable area. In the fitness area were only a few devices ready to use, since other 'broken' were (which declared is, but probably not a reason, short-term repairs to arrival) Bewertung lesen
  • Zimmer
    3.8
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.0
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    1.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    1.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Gerald
Standard star hotel not perfect location
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • March 2013
Even if you not in the middle of the town god help, one is nevertheless central and the highlights of vienna are with the public transport links or on foot easy to reach. The arrival easily accessible, the Wien Westbahnhof is in the immediate vicinity and offers easy access to the airport. Shops and restaurants are within walking distance. The hotel is hyper-modern and the furnishing is a bit of getting used to - amongst others because of the shower, the right in the room is. Bewertung lesen
  • Zimmer
    3.8
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.5
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    4.5
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Arno
We're not coming anymore!
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Städtereisen
  • January 2013
This was our 3. time in this hotel (because of the convenient location), but this time we arrived us the feeling of being in a bad movie: - around 9 h (breakfast is to 10 h) total chaos at the breakfast buffet up to the last place (including bar) the room so many was already from (for example scrambled eggs, boiled eggs, butter, Nutella, cakes and pastries, almost all types of sausage, cutlery like for instance large spoon.) And was extremely long (up to three-quarters of an hour) or not any more be refilled! Lots of people were long ... and waited for the simplest things. Was somewhat be refilled, it was often within 1 minute already again away, because so many people waited! The staff were completely overstrained! (instead of the ordered cocoa was then for example a Cappuccino.) The breakfast room was very loud-and the buffet are for the number of people by far too small! - in the restaurant area were several dishes (flemings burger, Wiener Schnitzel) the card is not available, but we were twice only long after the respective order informed. Also for the housecocktail 'fleming's was' missing ingredients and it had' improvised ' will. - one of the two booked rooms (they are very small) was on the day of arrival at 16 o'clock 30 still not ready and obtainable! - but knock in the morning already at 8 h 50 the maid to the door, to ask, if it already clean could do! - the bathroom design is original design, is in use but rather unpractical (wash basin small, no mischhebel with tap.). - the rooms the belt (austria's usually busy street) are despite soundproof windows not really quiet. All in all: this was our last stay in this house. Bewertung lesen
  • Zimmer
    3.3
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    3.0
  • Gastronomie
    3.0
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    4.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
  • Hotel
    4.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Restaurants & Bars in der Nähe
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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