Hotel Rundlestone Lodge(3 stars)

537 Banff Avenue Show map
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Average rating

4.8/6

13 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    4.9
  • Service
    4.4
  • Location
    4.5
  • Food and Drinks
    5.3
  • Sport & entertain
    4.8
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10 hotel reviews in Englishsorted by travel date
Verena
Nice hotel - staff could be more friendly

  • 4.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
Cosy, typical canadian hotel with great fireplace in the lobby and a small, but beautiful spa area (gym with a view of the indoor swimming pool & jacuzzi). My husband and i had the luck, after a long, cold day in the rockys the whole pool area just for us to have. The hotel and our room have a clean and well-kept impression, only the bathroom was unfortunately very uncomfortable (without mirror and sink-these were outside of the bathroom, bright neon light). The king size bed and the huge flat screen tv, but compensated ☺ wireless internet was free as ... in almost all hotels in banff and environment and international calls from the room phone were recommendable cheap. With the staff at the reception we unfortunately had no luck. The lady at the check-in was maximum polite, but not friendly. Also whilst checking out it all went very fast and rather cool. We did so in no other hotel with our Canada-trip experience. read more
  • Room
    5.0

    We had a very spacious suporior room with a king size bed and flat screen tv. The typical north american high bed with many pillows were just heaven! Also the size our room was perfect - there was a small couch with a table, as well as an additional armchair and enough accommodate possibilities. Except for the already o. b. bathroom was our room nothing to complain about.

  • Gastronomy
    0
  • Service
    4.0

    As above already written, we had with the friendliness of the staff rather bad luck. The hygiene is by good to very good to describe. In the spa were free towels from which for the pool etc. Could be used.

  • Sport & Entertainment
    5.0

    The small fitness room was comfortable and furnished with the most important things, including treadmill, elliptical machine, and some weight machines. The view of the indoor swimming pool and on the tv were very pleasant. The indoor pool is quite small, however, still trains be swum. The pleasant warm jacuzzi you can view of Rocky Mountains enjoy.

  • Hotel
    5.0

    Cosy, typical canadian hotel with great fireplace in the lobby and a small, but beautiful spa area (gym with a view of the indoor swimming pool & jacuzzi). My husband and i had the luck, after a long, cold day in the rockys the whole pool area just for us to have. The hotel and our room have a clean and well-kept impression, only the bathroom was unfortunately very uncomfortable (without mirror and sink-these were outside of the bathroom, bright neon light). The king size bed and the huge flat screen tv, but compensated ☺ wireless internet was free as in almost all hotels in banff and environment and international calls from the room phone were recommendable cheap. With the staff at the reception we unfortunately had no luck. The lady at the check-in was maximum polite, but not friendly. Also whilst checking out it all went very fast and rather cool. We did so in no other hotel with our Canada-trip experience.

  • Location
    4.0

    The hotel is located as almost all accommodation in banff on the main street banff ave and is about 8 minutes away on foot from the shopping street. Despite haptstraße mind the traffic but not.

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Marco
Hotel good, restaurant very good

  • 4.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
Good condition, the hotel made a good and clean impression. Comfortable fireplace and two internet pcs in the entrance hall. read more
  • Room
    3.0

    The room was big but quite dark. Window on the side, about 10 meters to the next wall of the house. Before the tv was a small corner with couch, armchair and table. The washbasin was outside the bathroom, unusual but not bad. No in-room safe. Coffee machine available.

  • Gastronomy
    6.0

    The highlight of the hotel, we had mussels and salmon, both perfect in taste and decent portions at reasonable prices. You can sit comfortably and has plenty of space. Good service like usually in Canada.

  • Service
    4.0

    Friendly check in and check out, otherwise no services taken into account.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Good condition, the hotel made a good and clean impression. Comfortable fireplace and two internet pcs in the entrance hall.

  • Location
    3.0

    On the main street some minutes from the centre. Restaurants are in walking entfernungn, apart from that bordered hotel at hotel.

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Detlef
Nice hotel on the outskirts of the town, with buchungsproble

  • 3.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2012
Beautiful, clean hotel with free underground parking, approximately 20 minutes out from town center. Unfortunately we got not the booked room ( category: superior). Allegedly canusa not at all the room for offer and get only standard. For an additional fee, it would be however possible, from morning a room to refer. On the next day we got then nevertheless the booked room, supposedly around happy customers to have. Of an additional payment for the next 2 nights was no more talk. In addition we have to say, was on the first day Canada-day and banff totally booked. A complaint ... with canusa, brought a credit, but also the statement it was booked as the documents. Canusa will now with the hotel fantastic. Restaurant is however available and a bar. read more
  • Room
    3.0

    Double bed, flat screen, coffee machine/ coffee/ tea available. Between the 2 rooms were worlds. The first room 170 on the ground floor, next to the entrance with parking cars on the doorstep, despite garage (rating 2 suns). The 2. Room 214 with a balcony to the side of the road, spacious, bright and quiet ( rating a 5 suns)

  • Gastronomy
    0
  • Service
    1.0

    Actually pleasant staff, but the room were booked, was not the truth. In spite of the reservation a ask for seconds, in my opinion get rid of or very hard-nosed. With the rooms it looks after me overbooking from, a great shame. The difference was 60 euros per night, for a stay of 3 days and two couples. Free internet ( wi-fi) available. At reception there were computers for free surfing.

  • Sport & Entertainment
    4.0

    Indoor pool, fitness room available and in good condition

  • Hotel
    5.0

    Beautiful, clean hotel with free underground parking, approximately 20 minutes out from town center. Unfortunately we got not the booked room ( category: superior). Allegedly canusa not at all the room for offer and get only standard. For an additional fee, it would be however possible, from morning a room to refer. On the next day we got then nevertheless the booked room, supposedly around happy customers to have. Of an additional payment for the next 2 nights was no more talk. In addition we have to say, was on the first day Canada-day and banff totally booked. A complaint with canusa, brought a credit, but also the statement it was booked as the documents. Canusa will now with the hotel fantastic. Restaurant is however available and a bar.

  • Location
    4.0

    Good starting point for banff and environment. Hotel located on banff ave. ( main street), so you need to the street but after 20 minutes to downtown banff to arrive.

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Frank
Great Hotel, good location, good restaurant

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2011
Our third Hotel on our trip through Canada. Since we had a long drive behind us, I have treated us an upgrade ☺ Thus we got a great room with Jacuzzi and fireplace, the left the whole night we burn. Wonderful! After arrival we went in the hotel restaurant delicious food. The price was a bit high (75, -can dollars for two persons) but it was very delicious, and the waiter was terrific and a great entertainer ☺ read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jutta
Nice hotel near the center

  • 4.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2011
We spent three nights here and felt very comfortable. The center of Banff is about ten minutes to reach. in. But there is a bus in front of the door from. We had a nice large room with a sitting area and a balcony. This fit, but only two chairs and close neighboring buildings had briefly sun. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Martin
Good Mittelklassenhotel for all archived

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2010
The hotel is a little bit outside of Banff downtown district with many shops and restaurants. In about 15 minutes you are in the middle of everything. Very ample parking deck with free parking for guests. Parking garage has direct access to the rooms. read more
  • Room
    5.0

    We had a very spacious, newly renovated room on the back side of the building (not facing the main road). The room was very quiet and also the air conditioning alredy a not sleep. The room also had a balcony that but non smoking area. A safe and mini bar lack. Otherwise everything was available.

  • Gastronomy
    0
  • Service
    6.0

    Very friendly staff. There are free bikes are free of charge. Free wireless Internet access (which I just use) is available.

  • Sport & Entertainment
    5.0

    An indoor pool and a hot tube are free of charge. A fitness room is also available.

  • Hotel
    5.0

    The hotel is a little bit outside of Banff downtown district with many shops and restaurants. In about 15 minutes you are in the middle of everything. Very ample parking deck with free parking for guests. Parking garage has direct access to the rooms.

  • Location
    5.0

    Many shops and restaurants in the downtown district Banff, about 15 minutes on foot. Bus stop right next to the hotel. Children's playground in the park next to the hotel.

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Dieter
Comfortable, clean hotel with great kitchen archived

  • 5.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2010
The cozy, clean hotel is rustic. The rooms are large and bright and the bathroom was ok. A free bicycle rental is available, we gladly used. Given the limited number of bicycles theme is "first come". Very delicious we found the kitchen. We really wanted to on our second night the go to another bar, but the food was so tasty, that we will return. The hotel is located on the edge of Banff. The center is about 15-20 minute walk from the hotel. The staff were all friendly and helpful. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Peter
Highly recommended archived

  • 4.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2010
The pool was more small but clean. There was no safe in our room. The city was about 20 minutes walk. To the ski bus stop is 2 minutes. The staff is very friendly and helpful. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Marion
Recommendable hotel archived

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2009
The hotel is in the middle of a renovation. It is a good Mittelklassenhotel for Banff. It is close to everything. Banff is located in the middle of the Rockies. At the hotel you can even wash clothes in the laundry. Absolutely important on a tour. Hotel parking must be paid. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Robert
Ideal accommodation for skiers archived

  • 5.2 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • February 2009
The Garagenbenutzung is free. Despite main road the hotel is very quiet. To the ski resorts, Sunshine, Lake Louise Norquai about 10 - 45 -minute drive. The Heliskiing to Panorama about 2.5 hours transfer. The center of town with lots of shops and restaurants is on foot in about 10 minutes. The staff at the hotel are extremely friendly and helpful. The buffet breakfast at the hotel was very neat and in comparison to other places reasonably priced. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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