Hotel Rustica(3 stars)

Spiezstrasse 12 3714 Frutigen Show map

Average rating

7 hotel reviews

    Rating by categories

  • Hotel in general
    6.0
  • Room
    5.0
  • Service
    5.0
  • Location
    6.0
  • Food and Drinks
    6.0
  • Sport & entertain
    0.0
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4 hotel reviews in Englishsorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Pascal
Disturbance not clearly declared archived
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2009
Based on new Year's Eve was in the pub (directly under the room) loud music until 0630 o'clock (you can hear the DJ talk/not to mention the volume of the music). The manager was on the next morning only to understand, that in Switzerland new Year's Eve was. Thank you, we knew that. No price reduction (only 1 1/2 hours. slept/no warning). The excuse was only, that the visitors to the pub's time to smoke because of the smoking outside the pub's stay. This leads to noise. It does not, however, the smokers, but the loud music. Four times we ... mentioned this and the manager spoke only again and again by the smokers. Finally, the manager took, although the conversation had not ended. Very rude. The lady at the front desk apologized, but unfortunately you can change the rate even nothing. That was not the biggest problem for us. You can tell the people only nice apologies again and again, if you have a service at the weekends. That is already enough. So it should be clear, that each weekend, thanks to the pub, again and again dissatisfied hotel visitors were. Logical that loud music. My partner and I guess/advise urgently from this hotel, however, the visit in the pub would surely, if one had a long musical entertaining evening (until the morning) you want to spend. read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    2.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Shérazade
Unexpected dining in The Bernese oberland, will be back archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2009
Friendly staff, large rooms, beautiful terrace, nice view. Impressing is above all, however, the kitchen. Next to the kitchen nonsmoking, the chef offers the finest sturgeon specialties fish breeding nearby. Interesting list of wines at home and abroad. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
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Marcus
At the weekends the sleep through noise archived
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • August 2009
Overall we were very pleased with the hotel. The food was great, the staff are friendly and the rooms are okay. Unfortunately, we were on a warm night with loud voices Friday, singing from drunk, wegrasenden cars and loud music from the pub (located in the hotel) until just before three pretend o'clock again and again. On a warm summer weekend unfortunately not recommended! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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John
Cozy Family Hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2009
The hotel restaurant rustica is a cozy family hotel. The rooms are functional and well equipped. The food was an absolute experience. Price/performance ratio was right in any case. Friendly staff and well-kept appearance. The pub in the basement is tastefully equipped and music for every age. The leisure activity options in the surrounding area are within easy reach. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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