Hotel Aqua Bertran(3 stars)

Calle Sant Josep, 39 Show map
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Average rating

4.9/6

61 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.2
  • Service
    4.9
  • Location
    5.2
  • Food and Drinks
    4.6
  • Sport & entertain
    4.3
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11 hotel reviews in Englishsorted by travel date
Grit
Great holiday

  • 5.3 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2012
So once, we were there just to party, but to still a neat hotel and i can only say, that we had. When we arrived, we were greeted by friendly and the rooms have already a decent size. (with 3 girls still sometimes tight \u263a ). The cleaning lady wanted daily come, the but stop not always \u263a. If it was, it was all very quickly but nevertheless it was again super clean, even the empty bottles from the night before has gone. And there were daily fresh towels. Well, i can only really say, we were positively surprised over ... the cleanliness (had expected worse) In general i can to Lloret only say: do it! No really, it was really a amazing vacation - even if we do not really tanned are. read more
  • Room
    6.0

    As already mentioned, the rooms are spacious and clean. There is an airco, tv & every room has a balcony. The only, and it was really stupid, there was no mini bar and thus also no refrigerator to cool a drink, but as had our neighbors the crucial beware-tip, every room has a bath tub, plug in, cold water was very shallow leave, drinks fox = problem solved. And the bathrooms were also large enough, that 3. loose standing could So we could us not really complain, which the rooms wise.

  • Gastronomy
    5.0

    The food in the hotel was really better than expected. We booked half board and were really assumed, that we every day to mcces must. But no, as we were convinced that the opposite is true. There was actually every evening something everyone liked and not there were always chips and which always \u263a The drink for the food you have to just pay, but this did not really bother us.

  • Service
    5.0

    The staff are very friendly and try it, you to speak german. Some can good and some not so, but there were still english.

  • Sport & Entertainment
    5.0

    The pool we only had 1 used, but he was clean and not too cold.

  • Hotel
    6.0

    So once, we were there just to party, but to still a neat hotel and i can only say, that we had. When we arrived, we were greeted by friendly and the rooms have already a decent size. (with 3 girls still sometimes tight \u263a ). The cleaning lady wanted daily come, the but stop not always \u263a. If it was, it was all very quickly but nevertheless it was again super clean, even the empty bottles from the night before has gone. And there were daily fresh towels. Well, i can only really say, we were positively surprised over the cleanliness (had expected worse) In general i can to Lloret only say: do it! No really, it was really a amazing vacation - even if we do not really tanned are.

  • Location
    5.0

    The location is actually super. At night you can really sleep, if you want them. However, this was before we again flew home are really great. To the beach already runs one 10 minutes, but you on the way at lots of small stores past and it is worthwhile often to look \u263a To the party mile one must only a street down. So a maximum of 5 minutes. So it was also clear!

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Daniel
Good, clean hotel with tasteless food

  • 4.7 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2012
The hotel is has consistently comfortable standard, the rooms make a new, new impression and are cleaned thoroughly every day. The bathroom is big enough, clean and has a shower stall. Merely the manhole next to the toilet can here every word from the neighbor-bathroom durchhören. Also a bit annoying is the noisy, even closing doors, the late departing tourists guests ( Mostly under 20) is here the whole night Slamming and Herumstöckeln in the room above hearable. The staff in the hotel is general very friendly and helpful. Only big shortcoming is the although it is very rich buffet ... with 4 main courses and side dishes, large, beautifully arranged salad-, fruit- and dessert bar. It's just everything really after nothing at all. Really everything, from the salad on the Paella to Hänchenkeule, completely unseasoned and boring who on good food is, but should definitely not to Lloret -there are hardly any good chefs respectively pub. Apart from that one must from the hotel a few hundred meters by purchase lanes to fine gravel beach March, in 5 to 10 minutes quite schaffbar. The nightly party mile is also only a few minutes hike far away-here romp around itself especially German, dutch, Russian and English high school graduates under 18-mature guestid will therefore in Lloret not so their night life fun have. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Elija
Well

  • 3.3 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • July 2012
I do not want to go back. Never had such a unfriendly staff seen, food wasn't good. For Wi-Fi 18 €and safe 18 €paid. No party, otherwise throw you right out read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Michelle
Madly good hotel! Great room, location, service

  • 5.2 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2012
Great hotel! Great location! Is suitable for both a party vacation, as well as for families with small children. read more
  • Room
    6.0

    The rooms were great! The furnishing was relatively new and modern. The bathroom we really liked, it was spacious, well equipped and clean. Air conditioning was also available and worked perfectly. Many rooms in the hotel had a small balcony, with a table and chairs. Unfortunately, we only had a small french balcony, but for our purposes it was more than adequate. Flaws we could in the hotel not noticed. Super!

  • Gastronomy
    4.0

    We booked half board, thus we could breakfast and dinner in the hotel eat. For breakfast we were never, since we mostly until the afternoon slept had, so for us it was useless. The first days we went but for dinner. There was buffet and a wide choice of meals. Our case it was definitely not, but you could eat something and became also full. The next days we were however always in small restaurants or bought things in the supermarket, which we the food in the hotel not more needed. Tip for all, the party in Lloret to make want: as long as it does not all-inclusive, half-board is absolutely unnecessary. The money you can save and go to a small restaurant around the corner buy anything. We would have to start not thought, that it, but it was really delicious, cheaper and more comfortable.

  • Service
    5.0

    Over the service in the hotel you can also nothing bad to say. The staff members were all nice and could sometimes even speak german, otherwise all speak english. The cleaning ladies in the hotel were extremely kind to us and even clean, if we fix on the balcony to have, so that we do not once the room to leave. If you didn't want to, that is made clean, it was accepted. Our room were cleaned each day, as well as every day new clean towels made available were. In the hotel there was an area, where the children from families care and busy to be, where they have anyone bother us and the room itself was very nicely furnished. When we our vacation over jugendtours booked, we actually a double room ordered. When we arrived, were but they are all booked and we ended up in a quad room, which for us wasn't so tragic, we were optional, if we in this room want to stay or, if we on the next day in a double room drag. We remained finally in our room and booked through the separate bedrooms no problems with our neighbours. The staff is in this respect very hard, to satisfy us.

  • Sport & Entertainment
    5.0

    We were in the all in all not that much in the hotel on. The hotel had a pool, which most of the time was occupied. Then we are always to the beach gone, has the distance also offered. But was the pool in top condition, even if it is not necessarily the largest was. Chairs were also available. The hotel was certainly other leisure facilities including a pool table to offer, however, these weren't used by us.

  • Hotel
    5.0

    Great hotel! Great location! Is suitable for both a party vacation, as well as for families with small children.

  • Location
    6.0

    The hotel is in a very quiet alley, so until the afternoon your peace and after a celebrated night out-sleep could. Only a couple of steps away from the hotel, were several restaurants, where we mostly to eat gone are. The beach is about 10 minutes away on foot. The party we didn't need more than 10 minutes, then we were in the middle of everything and could Lloret by night. The mall we needed by foot knappe 5-10 minutes. There we over jugendtours traveling, we naturally other young people from our group met, which mostly in other hotels like for instance the Copacabana or flipper were accommodated. The distance from the aqua Bertram this hotel was also not more than 10 minutes. To sum up was the hotel so great, we had to all port and could but nevertheless our quiet (especially around midday, where after a tiring night only once sleep was announced).

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Irina
For parties suitable. Not for relaxation ge

  • 4.1 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2012
The largest problem in this hotel are the noisy Walls and ceilings. Sleep is only possible, if you are under alcohol or deaf is. Therefor the rooms are not suitable for children. Service: The staff were always cares for the guests. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Patrick
Central house with everything that you need

  • 4.2 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • June 2012
Well maintained condition, central location, cleanliness, this is the essence of what the lloret -tourist needs. The the beach not the finest is the most before. Still to the hotel: value for money is very good, only real gripe the safe rent with 18€ for a few days. Staff is friendly and helpful. Recommendable nonetheless, who in the middle in the happening to be! read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Martina
Very beautiful hotel, but...

  • 4.3 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • May 2012
The hotel is one of the most beautiful in lloret de Mar. The location is ideal, quiet in a side street only couple minutes to the beach and all restaurants. The waiters and all of the staff at the hotel is very friendly. Unfortunately was the food so bad, that we, although we booked full board had, after 3 days someplace else to eat went. The meat had very bad quality and everything swam centimeter-thick in oil. A shame. As we hotel staff experienced, complain for longer the guests, but it is unfortunately nothing changed. A shame. Next year we ... will therefore for another hotel or the hotel only with breakfast book. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    4.0
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Dominik
Great hotel and nothing to moan about

  • 5.1 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • August 2011
About this hotel there is nothing to moan about it is nice and there are many reasons to go there, to a there are families suitable room each has its own simply beautiful. The pool and the hospitality I was very impressed with read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Sibylle
Great Hotel, again anytime! Three star, too little!

  • 5.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2011
It was a very nice holiday. Young people not bother us. They only have their fun. The hotel is-not only because of the central location-highly recommended. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Rene
Very nice, clean, Central Hotel. Top!

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2011
Nice, clean room with a fridge (very important)! Staff very friendly and helpful! Food: always meat, fish, poultry, vegetarian and various salads, fruit, dessert read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Isabella Hanß
Great party holiday and satisfied with the hotel

  • 5.0 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2011
We were a group of 11 personsen at the age of 17 years. All happy. Only after 22:00 o'clock i would no small zimmerparty more recommend, since the night watchman is very stringent! And it must after 22:00 o'clock just lots of people into the room, as well as sleep there. Have very got into trouble, as we with 11 people in a double room at 23:00 o'clock were. The was only the small drawback about the hotel, besides that everything was great. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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