Hotel The Palace(4 stars)

Babbacombe Road Show map

Average rating

7 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    3.5
  • Service
    5.1
  • Location
    4.5
  • Food and Drinks
    5.0
  • Sport & entertain
    4.5
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4 hotel reviews in Englishsorted by travel date
Sandra
Much better than previous review
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • September 2011
The hotel gives a perfect impression the victorian period! The rooms are partially recently renovated, mine was not renovated yet, however nevertheless completely okay. in the dining room you felt like a ball of the victorian period. The dinner was all right, the breakfast buffet very good, rich and diverse. The terrace and the garden are impressive, the garden very spacious and very British. All together the hotel has absolute charm and from the modern hotels, where the names of the chains completely interchangeable. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Kirsten
Stylish hotel with terrible rooms
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • July 2011
The hotel is a stylish old mansion in a huge park with beautiful plants. The furnishing is plush but comfortable. Breakfast and dinner was tasty and well stocked. The rooms are clean but small. The bathrooms were partly renovated, but does not, the water worked. Part was shower only cold or not at all possible, since the water level only a trickle. In the evening of our arrival I was given a room, the room on the first floor right next to the street and was surrounded by scaffolding. To the room within the scaffolding a ladder to my open ... window. Replacement was only possible, when the tour guide his room left. Here, too, direct holding and dinner from 21:30 o'clock to the dolls music of an alleinunterhalters the deafening volume. read more
  • Room
    2.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Barbara
This hotel is not 3 star archived
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • September 2010
The room was not cleaned despite complaining several times. The housekeeping service is not 2 star. A shame for the hotel, it's in a great location and dinner was very good, but in the cleanliness an absolute flop. The hotel (former bishop’s residence) was built 1841 and spray much atmosphere, but the dirt is quite old. A shame. read more
  • Room
    2.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
  • Hotel
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Claudia
Not a four star hotel with large flaws archived
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • June 2010
It's one of those hotels from the year 1921 in which the time warp seems to be. Amenities, decor and ambience are not to todays standards. Depending on the location of the room is a significant noise from a cooler subjected from 5 am to in the evening in operation. The windows glazed, so it is very noisy and hot. The cleanliness left a lot to be desired. The bathroom was not cleaned for 4 days stay, on arrival were clear signs of the predecessor, for example hair in the tub, visible, in the corners and on the furniture has ... dust caked on it, there were in the room and in the hallways smelled very stuffy. Cleanliness and hygiene should be - especially for a hotel of this category - of course. The decor is not to todays standards. At least the room was recently painted and new curtains installed. The crowd is on average, older. The distance to the center and harbor is approximately two kilometers away, a bus drove there. I would not recommend this hotel. read more
  • Room
    1.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.5
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
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