One&Only Royal Mirage - The Palace(5.5 stars)

Al Sufouh Road, Jumeirah Beach Show map

Average rating

102 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.7
  • Location
    5.5
  • Food and Drinks
    5.7
  • Sport & entertain
    5.5
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37 hotel reviews in Englishsorted by travel date
Hanne
Passer des vacances reposantes.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
L’Hôtel était très agréable et il y avait une ambiance sympathique, un large choix de cuisine dans les différents restaurants. Dans l'ensemble, notre séjour a été réussi, mais il y a eu quelques petits défauts (ex: la lumière de notre chambre ne fonctionnait pas très bien). read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Marco
The palace. The palace. The palace is the right name The pal
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The name of the hotel says it all. The name of the hotel says it all. The palace. The palace. We were 4 years ago once in this hotel and i have to say it is exactly the same as i did. We were 4 years ago once in this hotel and i have to say it is exactly the same as i did. Everything is clean and tidy kept. Everything is clean and tidy kept. The staff no matter where you good very friendly and helpful. The staff no matter where you good very friendly and helpful. The rooms ... are very clean and comfortably furnished and also not worn down. The rooms are very clean and comfortably furnished and also not worn down. The breakfast and dinner very good again. The breakfast and dinner very good again. A lunchtime snack at the pool bar also recommendable and not expensive. A lunchtime snack at the pool bar also recommendable and not expensive. We were already 7 times in Dubai but here is the most beautiful pool, the loungers with a soft cushion. We were already 7 times in Dubai but here is the most beautiful pool, the loungers with a soft cushion. The beach always clean and also enough chairs available. The beach always clean and also enough chairs available. You can always get free water to drink several times a day. You can always get free water to drink several times a day. Best time to travel is however march-may or september-november. Best time to travel is however march-may or september-november. We can only recommend the hotel it's all true. We can only recommend the hotel it's all true. For certain sometime again. For certain sometime again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Rachel
A dream vacation in dream hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Really a very nice hotel with great trained staff, the fulfilled every wish and a pampered, like for instance refreshment towels, sunglasses-plaster service and fruchtspiesschen by the pool. Very recommendable gold club, from 15 to 17 o'clock coffee and pastry,18-20 hours apèro with appetizers, wi-fi included! Are definitely go back! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Anke
Thousand & one night, unique
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
Thousand and one night, perfection from the front desk to the housekeeping and the staff in the restaurants. So much warm friendliness brought us every day to be amazed. A perfect hotel in all areas, first class restaurants with even those service. Every day -we were 3 nights there-we received a small surprise in the room, our travel agency had specified, that we honeymooners are. A dream, the unfortunately to 3 days to end had to go... read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Sabrina
Gorgeous hotel, also for families
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Great hotel, very polite staff, great service and as we are now our first visit with a child (at the time of the trip 18 months old) say could, also unbelievably child-friendly. An absolutely perfect vacation! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Susanne
Wonderful - Palace 1001 Nacht
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Wonderful hotel, wonderful garden area with a pool, beach very clean, however no view of the free sea, but on the palm and construction cranes, staff are very friendly, however partly service at the pool not very attentive. Excellent food in all restaurants. Atmosphere calm and pleasant, hardly any children, no animation or similar definitely recommendable. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Isabell
Clearly overrated!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
First three days were very relaxing, but the walk to the restaurant to the fight for a table,- hotel was overbooked and staff not able to manage! read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Frank
There are six star hotels? Yes!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
One & only Royal Mirage belongs together with the hotels of the Madinat Jumeira ( and, of course, the Bodilles Kro) among the best hotels in Dubai. Especially is the location directly at the beach an indispensable advantage, especially if you in the summer months travels. The service and the furnishings beach chairs on the, what you from a normal five star hotel expected. Something disturbing is the front of the beach piles of palm Iceland; in this respect, the Al qasr but beautiful. At night however, when the lights of the building burn, the view was impressive. Particularly worthy ... of mention are the excellent restaurants the hotel, in respect of service, facilities and quality of the dishes together compete. The difference to the Arabian court is merely that, that the palace something 'further anticipate' is, the Arabian court a bit 'rustic'. Both but elegant. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Robert
Dream hotel with great service and beautiful location
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
The hotel lies nestled in a dreamlike garden with good chilled pool ( yes, in Dubai is such a thing) with attentive service in all areas. Wether drinks or glasses cleaning by the pool, as well as in the room and above all in the restaurants: the chair is adjusted, the napkin, while buffet is addressed, drinks refilled, you can just relaxation. The location is for a beach/shopping vacation ideal. With the taxi one is about 25 minutes in the direct center from Dubai, whereby the next mall only 8 minutes away. And since taxi in Dubai is quite favorable ..., the a very good nature of the area to explore. Where a in the summer months due to the temperatures anyway not really something else left. All together, it was definitely not the last time Dubai: everybody was extremely friendly (also outside of the hotel), unobtrusive ( apart from the dubious vendors the gold Souk) and everything very clean. Also the hotel you can really warmly recommend! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Michael
Great hotel in great location with great service
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
Great hotel with great service, very good range ( altogether 9 restaurants on the complex) and really perfect room. Also by the pool more than sufficient loungers available and a wonderful ambience included sunglasses cleaning service (!). The pool is being renovated ( June 2012) for the next time to be ready. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Irina
Great hotel, the only problem: island nearby
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
Will writer recommend for people, the not a problem with the noise of socialist and helicopter have. Great food and friendly staff. Very good spa treatments and you can take the büsli everywhere. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Anne
a dream of 1001 night in the Marina from Dubai!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2012
If you take a break from everyday life and spoil want this the right hotel. It is missing to one at nothing. A dream in each point, service, location, beach all great! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Heide
Requests were true, pure luxury
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2012
We stayed at the January 2012 (2 women) and can recommend this hotel (mirage hotel) of the cleanliness, friendliness, kitchen, service, really only recommend. The hotel is wonderful, the oil danl Agen hotel elounda Ilion very well maintained, and for families with children to be recommended. It was a vacation you can only wish for. With great pleasure again at any time read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sylvia
Service has unfortunately deteriorated
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
We were now already for the third time in this hotel and had to find, that the service has declined. Especially in the restaurants and at the room service/cleaning, this is the case. At the breakfast you would have about 20 minutes wait on the Cappucino, ravens steal a the food from the plates and the staff looks and laughs. In the restaurant one partly down from above and the wine is not refilled. This must happen in a hotel of this category. Furthermore, we had in our room daily furniture scrap from the second foot stool on the trash ... can in the room and a table on the balcony we had the whole week! Otherwise, the hotel is still nice, it has a good location and the rooms are good. read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Markus
And enjoy the vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2011
A great hotel for a short holiday. You are pampered in all areas. Even in the small fitness room will you personally cared for and with damp face towels and refreshing drinks. On the beach and by the pool constantly cold water and occasionally Früchtespiesschen are served. The wide breakfast was eaten in celebration, it was much quieter and more relaxing than in the olive. All restaurants offer an excellent service and delicious food at, we tested all of them and we were very satisfied. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
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Ute
Unique
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2011
Whoever sought peace and relaxation, can book this hotel without hesitation. At our time-August-it was very warm, and since it was more than adequate, always chilled water was poured that. The service at the pool was very courteous, present, but never intrusive. Even the glasses were cleaned. Despite Ramadan, smoking is allowed at the pool. We will certainly visit this hotel again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Cedric
Luxury hotel with frustration
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2011
A luxury hotel with a very long ways, for a short time in the room is not. A bit disappointing for a hotel of this category: no coffee maker or kettle in the room at least, no fruits, Internet only available for payment. Food was good and varied, the pool area beautifully designed, drinking water by the pool. For a beach/shopping mall within easy reach Emirates vacation okay. Fine for us, since we are dealing with an Oman holiday combined but the AHA experience was unfortunately missing. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Bernhard
Absolute top-hotel in the UAE!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2011
We stayed for the seventh time as a family in the UAE and were spent our summer holidays for the first time for 14-days at the one & only royal mirage (the palace) residents. In previous years we were in other top hotels in Dubai jumeirah beach and the Emirates Palace in Abu Dhabi put, so that we can review under comparison aspects. The one & only royal mirage (the palace) is an absolute top class hotel. Top-well-kept, large and spacious area, with a lot of green, nestled in the middle of a palm area, the even within the very ... large and visually beautiful pool landscape is integrated. Particularly to emphasize must have the following characteristics: Top-well-kept and visually attractive spacious facility -Top service by and always friendly staff. -Here you can feel the years of experience at this hotel in top-level level (very professional work of the staff at all levels) Friendliness didn't seem artificial and fake, but is authentic -International food and quality at a very high level (half-board-restaurant olives 'very recommendable); certainly something for Every taste Very spacious facility, and the adjoining part of complex (residence & SPA and Arabia court) can be fully used. Possibility to visit the newest Hotel one & only the palm in Dubai ', by free boat shuttle. We used and combined with a restaurant reservation. We were very pleased with this new hotel and its luxurious facilities, but it currently in service and food/quality behind the one & only royal mirage 'the palace'. Our result to the one & only royal mirage palace 'the: Absolute luxury great hotel, for the price-performance ratio and which is one of the top 5 hotels include the UAE. An indication, that many VIPs to use this hotel, since it very attractive, international guests moves. We will certainly see again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Kristin
Gorgeous hotel with very high service
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
the first hotel, where you are not looking for intensive can complain. We have not looked for, but enjoyed our stay. Everything is new, the room was very large, you didn't hear anything from the air conditioner, new towels every day, the food was perfect-definitely in the Moroccan restaurant-and the service is great (free water at the pool, sunglasses will be cleaned.). At this time of year unfortunately we could not into the sea (it is, one would like a bath scale) and in the evening we could sit outside in the beach (still too hot). There is free ... shuttle to the malls. Located off the beaten path outletmall the rather not worth. If you're just days 2-3 in Dubai and the tallest building would, definitely book when we arrived. No reservation costs 80€, with reservation only 20€. Waiting for an appointment 2-3 take days, on the tour operators in the hotel sometimes only 1 day waiting for an appointment. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Barbara
Dream Hotel-at any time gladly again!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • June 2011
I can only agree with the previous speakers. This hotel is really a dream. Here the price/performance ratio! but that really great at this hotel next to the atmosphere and the furnishings are simply the staff. Their friendly and obliging nature is really not be beat and in every moment seemed genuine and not fake! The hotel is absolutely recommendable. You have to visit the bar 101 hotels on the palm have seen. So make reservations and Shuttle, and a wonderful evening book. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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