Gran Hotel Ciudad de Mexico(5 stars)

Av. 16 de Septiembre 82 Show map
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Average rating

4.9/6

6 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.6
  • Service
    4.6
  • Location
    5.8
  • Food and Drinks
    4.8
  • Sport & entertain
    4.5
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2 hotel reviews in Englishsorted by travel date
Wilfried
Historic hotel best location

  • 4.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Great location directly on zócalo of Mexico-city. Wonderful lobby with glass roof. The view from the terrace is second to none. The rooms are rather something modestly furnished and run down. It was cold and we requested an extra blanket, received however only a really thin... read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Claus
super great hotel right in the historic centre

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
Room: master suite-in the hotel lobby was a major event, we have a standard room a suite (less noise, since several rooms) If (Art Nouveau) party in the lobby, in the rooms sometimes noisy Services: restaurant, free internet in the business center, breakfast à la carte, hotel's own Taxi driver (but expensive than) We stayed at the holiday inn (5 de mayo-right around the corner for breakfast for only 150 pesos per person) Very tastefully equipped -Everything was clean Very courteous staff read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less