Grand Hotel National(5 stars)

Haldenstrasse 4 6006 Lucerne View on map

Average rating

19 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.6
  • Location
    5.3
  • Food and Drinks
    5.5
  • Sport & entertain
    4.6
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5 reviews for this hotel sorted by travel date
Ornella
Historic hotel
  • Recommended hotel
  • Couples
  • City break
  • June 2014
Historic building on the lake in central Lucerne, near shops and various restaurants. The lobby is elegant and spacious and the receptionist is very kind. The room is lovely and with a spectacular view of the lake. read hotel review
  • Room
    5.8

    spectacular view

  • Gastronomy
    5.5

    good quality

  • Service
    5.5

    kind receptionist

  • Sport & Leisure
    3.8
    Quality of the beach
    4.0
    Child care or playground
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0

    on the lake

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Markus
Zukunftorientiertes flairistisches livable hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • July 2012
It was a successful holiday what else could you want very good cuisine however from time to time to stylitisch and too little on the plate otherwise excellent read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Daniela
Please again! archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2012
the hotel is wonderful, very stylish and tastefully decorated. Who on ostentation is, feel touristing! Cleanliness on the whole House immaculate, despite rain was ground regularly swept so that no danger of slipping. guests Clientele well mixed, age as nationalities. we had an overnight stay in the junior suite, breakfast was in spite of the proud room stay not for everyone. read hotel review
  • Room
    6.0

    perfect! Wonderful, with love and detail, really clean! very large bedroom with a sofa and secretary, 2 small balconies, 1 bathroom with shower, 1 separately toilet, entrance... Heaven on earth! furthermore was a Nespresso machine available, there was a ' Bettmümpfeli ' and the beds were evenings ready made-we have this stay absolutely enjoyed!

  • Gastronomy
    5.0

    The supper as also the breakfast in the room enjoyed. Supper tasted phenomenal, service prompt and very friendly. the only negative am whole stay was the breakfast; very expensive and not more than enough. Yoghurt with fruit was a normal Strawberry-flavored yoghurt in the glass-I fresh fruit we could have hoped for!

  • Service
    6.0

    Service at the front desk faultless, friendly welcome, welcome drink and Kurzführung by the large hotel. One speicht several languages. room service perfect, friendly and very punctual ( breakfast was exactly on the dot!). Extra wishes fulfilled, Tipps for going out and tips for excursions receives one at the front desk.

  • Sport & Leisure
    3.0

    wellness area in other words pool was clean, but very Spartan and not after our taste. The fitnesspark we didn't used, because we are not 'external' SpA wanted.

  • Hotel
    6.0

    the hotel is wonderful, very stylish and tastefully decorated. Who on ostentation is, feel touristing! Cleanliness on the whole House immaculate, despite rain was ground regularly swept so that no danger of slipping. guests Clientele well mixed, age as nationalities. we had an overnight stay in the junior suite, breakfast was in spite of the proud room stay not for everyone.

  • Location
    6.0

    Hotel is directly on the lake, wonderful view of the balconies/rooms. Options for shopping in 5 minutes on the lake along reachable, countless sights expect a in Lucerne.

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Gisela
Nostalgic flair in the grand hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2011
nice, very central convenient grand hotel. We had a standard room on the street side, but the air conditioning was relatively loud. We could but the window in spite of street noise during the night good open and still sleep. Furniture in the standard rooms wonderful old fashioned but with new upgraded technology. Large bathroom with double sinks. The hotel features a restaurant (during the summer terrace on the ground floor right on the lake/promenade), a very sophisticated bar and three restaurants rented easily. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michel
Pleasant stay, super hotel archived
  • Recommended hotel
  • Families
  • City break
  • August 2006
Great souvenir will stay becouse the hotel was so nice and the personel was very helpfull. The restaurant was great and the swimming pool juist fine for o citytrip. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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