Hotel Sürmeli Efes(4.5 stars)

Efes Antik Şehir Plajı Kuşadası Yolu 35920 Selçuk İzmir View on map

Average rating

381 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.8
  • Service
    4.6
  • Location
    4.4
  • Food and Drinks
    4.4
  • Sport & entertain
    5.0
Filters
You selected:
107 reviews for this hotel sorted by travel date
Peter
Golden beach
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2014
Great hotel as starting point for excursions. Dolmusstopp in front of the hotel. Per way ( ephesusus, Kusadasi or Selcuk) are 1,5 Euro to pay. By taxi 15,- Euro! Very attentive staff. Light english language skills were an advantage. Some turkish Lira you should also change. Especially impressive flat sandy beach (no gravel) the width as golden sparkles and sparkles. Ideal for children. Hotel was at our time mostly inhabited by arabs and japanese. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Ömer
Family friendly hotel.
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • December 2013
We were 2 weeks in this hotel. It pleased us very well. We had booked 9 days. It We liked it so much, that we 5 days. Animation was super... We like to go again in this hotel. Greeting read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Silke & Andreas
Bin only super.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
We had beautiful relaxing days in the hotel. The entertainment was very entertaining, punch is a very nice and funny animaatour, he tried very hard to keep you entertained. The staff was very friendly to us. We will definitely book this hotel again. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Joerg & Brigitte
Good hotel - unfortunately only limitedly recommendable.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2013
First, as always with our evaluation. We evaluate on the great price-performance ratio. Normally we rate but also within the booked category. That means if you pay more should expect more. In this case it was so, that the house in the Turkey with 5 stars. This is, however, only partially the international or german 5 stars. Therefore, the house also in the catalogs of the travel agent as a 4.5 star rated. What then at least mostly reasonably true. So you here 4 stars to a basis. However, the rating here somewhat difficult, as in this case we ... actually only the price of a 3 star hotel paid, so somewhere a hook to be. It was obviously due to the travel time, or at the food this or parts of this time. In addition under gastronomy more. But now to the hotel directly: The whole hotel was already a bit older, and you can see it when exact regarding also here and there. But everything in good condition and well maintained, since we also renovations noticed. The but reasonably silent swift went. No bohrgehämmer. A electric screwdriver and some knock. The grounds are very clean, the gardens well kept. There was still some nice in bloom, and the, although it was already november was, some bed however was not so nicely planted. In november must one however also more frequently times with groups count, the only one or two nights stay. During our time there were two congresses (once a turkish company and once a religious assembly) so we stayed at this holiday as good as the half world, from Turkey (clear) on China, France, Sweden, Kenya, Togo, congo, to India etc. Everything was there. Just tour groups. However, it was usually easy (in groups was from mid-afternoon the check-in - was better not in the lobby - and the meetings it was for lunch a bit crowded. But there was the advantage, that it then a larger selection of the buffet was. During this time it is just so, of the 30 to 40 normal guests could the huge hotel not survive. There is a mere supplementary income necessary. Otherwise you had to on the winter close, as in many countries, or, for example, in the neighboring hotel Ephesus Princess. (allegedly also 5 stars) to this hotel, i met 3 übersiedler, the so were glad to be here and very worn rooms languages. So was our choice probably not so bad. At least already times very good rooms. Therefore from us scarcely 6 suns. read hotel review
  • Room
    5.0

    We had a normal 2 single room, and got still two very beautiful superior room, right next to each other to rent. The rooms were very beautiful and decay furnished. Because the house is already a while is, (since circa end of 80er) the rooms were not huge but a good size, but the bathroom rather small, but still totally okay. We had smaller but also larger rooms. (see pictures - unfortunately was my 1st chip card broken - so once pestered - does not correspond to the übergabezustand - there already occupied - but the most important thing) everything was tastefully renovated. As workmen or hobbyhandwerker one should however not so exactly, you'll see the one or other lure. (for example, old türzargen pasted over with designblenden ) for a holiday accomodation but it is all ok. There was a flat screen tv with 3 international channels (satellite. 1, RTL, and ZDF) the room cleaning was ok, the towels were changed also, fresh towels every day, and the bed sheets were also often changed. As a 5 star standard should, there was every day fresh toiletries (shampoo, soap, shower gel, etc.. On the room. However no bathrobe or slippers. We had in the class also. The minibar was also every day with 1.5 liter water stocked. On servicedesk in the spa there were then from 10 to 20 hours fresh towels for the pool, sauna and beach for a towel card. ( the at check-in) For the rooms are 5 suns.

  • Gastronomy
    3.0

    Regretably the restaurant and food was not a 5 star standard. For us it was more of a 3a 4 star standard. In the first week it was still just a 4 star standard, and so there was also from and to time lobster, pate or anchovies at the cold buffet. In the 2. week became it unfortunately always cold, and was thus in 3 stars over. Initially it was still 4 main courses plus a grillgericht. In the 2. week there were then still 3 main courses including a grillgerichtes. Additionally always spaghetti/pomodoro, pizza, and turkish burek but the shut it also didn't want to get out. As it was at the cold buffet, initially often something different, in the 2. week it was as good as always the same. However, we have very many guests spoken, which it still tasted, and the so far were satisfied. But we were by the day not so happy. It may also due to the fact, that we don't eat everything, or may. There is the choice of nature of limited. In the restaurants in Kusadasi it was but always tasty. So we think it was rather the kitchen style. For us the meals repeated themselves or the ingredients too often. Playing chicken, turkey, fish or minced meat. Everything but always somehow similar prepared. I then at the standing ready seasonable always a bit different seasoned. From and to time veal, and lamb. Many food was often only lukewarm or cold. Cold pizza, if you like it? Now, 14 days to noon and evening similarly tasty food. So for all inclusive we were not designed. We will probably not so fast again, no matter where and when. That may, however, to other times be different. If, for example, the snack bar is opened, and there are just simple fast food there. Main thing, something different. So there was only the main restaurant, in which all took place. Therefore were also all meals from elements of the normal restaurant offer. There was nothing extra, except the afternoon coffee with pastries. Food there was only almost constantly. From 7a 9 am there was a breakfast provided, from 9a 10 hours 30 accounts. Late riser breakfast, from 12:30 until 14 noon, then from 14 until 16 o'clock snacks, from 16 hours 30 pastries, from 19 to 21 hours, and finally from 23 to 24 hours mitternachssnack. As i said all normal components from the normal restaurant. But there was also the possibility, once in the week the à la carte offer. These, although, the restaurants were closed. So then the appropriate table in the main restaurant nicely set, and there was an à la carte menu in the selection. We unfortunately too late noticed, as there is little publicised. So for us it was too late. But it was available. Had to a day before, by 12 hours arrangements. So unfortunately only 3 suns. A shame because the house has potential. Liter

  • Service
    4.0

    In many parts of the hotel was good to very good. At the lobby bar was always very good. I could emphasize here the very friendly lady sürvvay, or similar. Room service - see rooms. In the restaurant but it was different every day. It was mostly, but not great, and sometimes rather weak. This is such a difference to 4 let alone the 5 stars. It was here in the groups and congresses and the weak staff team. But one knows from Germany, always more work in less shoulders. If then suddenly times more work threatened, it is the same small team. Three times for me it was therefore necessary, a glass of wine directly on servicedesk to get. They were all few meters available. Actually, for a 5 star hotel a no-go, and it would be someone jumped, the remedy could have been. Not here. Well, if the service not to come. But it also has no service mind. Therefore 4 suns from us.

  • Sport & Leisure
    5.0

    The spa area was really great. Nice hamam, good sauna, steam room (at our time only on request from 17 hours) beautiful relaxation areas inside and out. The massages and the turkish bath with exfoliation and foam i found in order to class. And everything was not expensive. The water in the indoor swimming pool was sometimes quite cool. If tour groups arrived was it suddenly a lot warmer. Well, for the few normal guests worth it the probably not? The fitnessraum was also not the brüller, two older multiple applications the more or less functioned. The two bikes and walkers were trash. The three treadmills in order - but then i can also right on the beach. With the weather! Otherwise free weights. A notdürftiges training would be so just have been possible. Animation gave it to our time only little, somewhat darts, bingo, twice a week live music. Actually was from us entertainment was not wanted. Although the two animators a show, Mario – a thin about 2 meters large tunisians and caspar a about 1.10 meters large lilliputian only watch the two was delicious. 5 stars - but only because of the spa area. I extensively and liked to use it.

  • Hotel
    6.0

    First, as always with our evaluation. We evaluate on the great price-performance ratio. Normally we rate but also within the booked category. That means if you pay more should expect more. In this case it was so, that the house in the Turkey with 5 stars. This is, however, only partially the international or german 5 stars. Therefore, the house also in the catalogs of the travel agent as a 4.5 star rated. What then at least mostly reasonably true. So you here 4 stars to a basis. However, the rating here somewhat difficult, as in this case we actually only the price of a 3 star hotel paid, so somewhere a hook to be. It was obviously due to the travel time, or at the food this or parts of this time. In addition under gastronomy more. But now to the hotel directly: The whole hotel was already a bit older, and you can see it when exact regarding also here and there. But everything in good condition and well maintained, since we also renovations noticed. The but reasonably silent swift went. No bohrgehämmer. A electric screwdriver and some knock. The grounds are very clean, the gardens well kept. There was still some nice in bloom, and the, although it was already november was, some bed however was not so nicely planted. In november must one however also more frequently times with groups count, the only one or two nights stay. During our time there were two congresses (once a turkish company and once a religious assembly) so we stayed at this holiday as good as the half world, from Turkey (clear) on China, France, Sweden, Kenya, Togo, congo, to India etc. Everything was there. Just tour groups. However, it was usually easy (in groups was from mid-afternoon the check-in - was better not in the lobby - and the meetings it was for lunch a bit crowded. But there was the advantage, that it then a larger selection of the buffet was. During this time it is just so, of the 30 to 40 normal guests could the huge hotel not survive. There is a mere supplementary income necessary. Otherwise you had to on the winter close, as in many countries, or, for example, in the neighboring hotel Ephesus Princess. (allegedly also 5 stars) to this hotel, i met 3 übersiedler, the so were glad to be here and very worn rooms languages. So was our choice probably not so bad. At least already times very good rooms. Therefore from us scarcely 6 suns.

  • Location
    5.0

    The location, the location is a bit ambivalent to look at. It depends on here badly from the personal preferences from. For a beach holiday simply ideal. Directly located on the flat sloping and eternally long fine sandy beach. In this respect a top location. Here evenly also different than the Ephesus Princess. (see our short assessment - after 2 maliger visit) as a starting point for those interested in the location is good, in a few minutes with the minibus directly to Ephesus, or the museum to Selcuk. Simply brilliant. Also after Kusadasi is all a minibus (here Dolmuş syndromal) To our time ended he however early in the evening. ( 20 hours) so nothing for party people. Alternatively, there was the taxi from Kusadasi for 35 tiirk. Lira (circa 15 Euro ) back. Also bearable, certainly, if you agree with. On pamucak beach, there was only three hotels the open had. The Sürmeli (all inclusive) the Ephesus Princess (all in - castle but also) and the Richmond. (only hp) Due to the somewhat distant location (around the hotel is nothing, no shops, no restaurant - only nature), but actually only all in a sense. Unless, you really are every day with the bus or a rental car on the road. But in summation the drinks you could easily on the difference between all inclusive and half board. Half board worth it therefore not. Rather you from and to lunch something more from. 5 sun in order for us.

Close
Thomas
Looking for the lack of stars
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
Sürmeli - all on the surface. As for the hotel, we left us by the pictures ( hoteloptik ), the star hotel, and of course the price guide (we stayed for 8 days beginning october, all-inclusive, 540 teuronen paid). That cost only one recommendation rate of 75% were informed that they did, pushed i just aside, was of the opinion that (as well as many other), that negative reviews about the cleanliness and the quality of people - to put it mildly - with sophisticated demands be delivered. We make only for about 7 years air travel (all inclusive hotels ... of 3a 5 stars), before we were 25 years with the wohlmobil on the way. We are actually easily contently to be placed - these managed unfortunately the hotel not. The appearance of the hotel is good. Grounds are well maintained (although we often have much nicer saw). There is half-board and universe inclusive are offered. The hotel is unfortunately also very strong of transients groups visited - provides for much hustle and bustle. The gästtestruktur was very mixed - the aegean coast that hauptdomizil the 'german' is. Many east europeans, french, english. Some dutch, finns etc. Overall, it was a good mixture, from the no nationality extremely negative hervortrat (douchebags in all country). From 3 months to estimated 90 years everything was well represented. read hotel review
  • Room
    2.0

    We had a room in the 3. floor. There was no budget room (thus reasonable view available - even if it's not in the classic sea view was), but still not renovated and very worn. From the size fully ok - even if the balcony is tiny. Facilities dated and condition the age accordingly huge mirrored wardrobe 2.50 times 2.50 metres - it is waiter only a clothing rail through (with only 6 hangers ) and that was it no fan no intermediate floors - large empty. 4 small drawers in the chest of drawers in front of the bed - we lived mostly from the suitcase. Old television with 3 german programs. Minibar was daily with 1.5 liters water stocked the fridge was moldy. Bathroom: large mirror, all sides gradually blind was, brown silicon joints - ok no mold, but not hygienic. Superficially only cleaned. Towels were clean.

  • Gastronomy
    2.0

    For us the dining at least 50% of the holiday relaxation - not that i am greedy would be, but it makes simply fun at buffets to operate, this and that to try and good cuisine. Unfortunately from the outset a benefit-feeling. A dining room (actually too small for the number of guests is, at least in bad weather). In the middle the buffet - cleverly with a stolperstufe all around. Loud noise - but not (as in previous reviews) birds and cats in the dining room. On the adjacent terrace more seats. Also located outdoors the front-cooking. Usually a great thing, the cooks watching, such as meat and fish freshly prepared. Here had unfortunately campground level. The optics ☹ no decoration or similar) only use of aluminum foil to the bare essentials to disguise/laminate but with the poor illumination needn't have been. Generally: - facilities/cleanliness: very many corrupt plates (placement) and glasses (average for the drink in the lip (the waiter said i should Raki drink for the disinfection - great tip) cleanliness - oh well! There lacks a final check - plates and glasses partly still leftovers - service: it depends on the utilization and personalansatz (how much and above all who 9 at. There were days there was one of the plates is nearly the food pulled away. On other days piled up the used plates on the table. Absolutely disappointing in the evening was the supply of drinks. The drinks were brought - if you're lucky one already after 5 minutes asked what one to drink could, if you are unlucky enough, this can take longer. If one large lucky, landscape you even a 2. to get drinks. On 3 of 8 dinner, i got within half an hour a 2. glass of wine. The lack of service is at the personalunterbesetzung, the other on the motivation and training of service staff (while the older workers their best effort (orders/clearing away/setting), was with many young forces (whether all of age were would not like i doubt ) Elan a foreign word. For some was a chat with colleagues, a short sms or long schweifende views of the waiting guests important. As well as a no-go: instead of the plates in clearing away a certain (secluded) area to have, for leftovers aesthetically to dispose, drove the reception by the round and was thrown away - optically and gets a treat ☹ Breakfast. It was everything was there - except it went from, then was not sure when supplies. Juices: presumably from BASF - sticky, sugar sweet and artificial. Unfortunately only white bread - it's not easy, if you have diabetes has to contend. Cereals, jam, pastries, coffee, tea - okay. Scrambled eggs time wit much water, time with milk put. Always the same '2' types of sausage (a kind of putenschinken, and a rindswurst yuck!) No variation no highlights! Lunch: we ate in the dining room we didn't use it - we are every lunch in the snack bar gone. There was also no alternation and no highlights but okay in terms of taste: hamburg (not tried), pita with cheese (delicious), spaghetti, pasta with tomatoes, chips, pizza (a sort of) salad and watermelon (every day the same) Dinner: soups (every day there would be lentil soup and another), thin geschlich - upgradeable. Salads no change, every day the same cold buffet, no buffet decoration such as carved pumpkins/watermelons. Supplements no alternation, meat quality and quantity of food very poor (for example stew 1 part meat on 4 parts onion, fish 30% grätenanteil ), gristly liver. Cake saccharine (who likes it). Fruit only watermelon or whole apples and quinces. 'highlights' to 8 evenings 1 times dönnerfleisch from the grill, 2 sometimes boiled eggs, 2 times grilled chicken, 1 a grilled fish in the whole. Please don't get me wrong - i am no upstart, the caviar, Hummer and champagne needs. But so unimaginative i had never eaten. The bars were ok - if you Wodka - there were only 3 all-inclusive cocktails (all on wodkabasis ) Overall, my stomach and my liver thanked - in comparison to previous holidays, where i 1-2 kilos heavy back, i had this time even decreased.

  • Service
    2.0

    All employees were very friendly, of course this was dependant on the respective stress factor. Without knowledge it was difficult in the hotel - only a few employees spoke german - but which travelers spoke turkish? Unfortunately the english language skills of the staff very poor, so that with hands and feet to be spoken had. Room cleaning - there is the really?!? The use of monivationsspritzen (euros) has not led to the desired success (but more in the category room)

  • Sport & Leisure
    4.0

    Pool seemed to be clean. But why chlorine, if you have the ocean in front of the door. Beach with glitzerden puderweichem sand. Plenty of pool chairs available, so we were also in the afternoon still free places found. Noise took some getting used to thinned french and argentinean chansons, then thinned turkish tekknos. Animation we did not notice and also not did not use.

  • Hotel
    2.0

    Sürmeli - all on the surface. As for the hotel, we left us by the pictures ( hoteloptik ), the star hotel, and of course the price guide (we stayed for 8 days beginning october, all-inclusive, 540 teuronen paid). That cost only one recommendation rate of 75% were informed that they did, pushed i just aside, was of the opinion that (as well as many other), that negative reviews about the cleanliness and the quality of people - to put it mildly - with sophisticated demands be delivered. We make only for about 7 years air travel (all inclusive hotels of 3a 5 stars), before we were 25 years with the wohlmobil on the way. We are actually easily contently to be placed - these managed unfortunately the hotel not. The appearance of the hotel is good. Grounds are well maintained (although we often have much nicer saw). There is half-board and universe inclusive are offered. The hotel is unfortunately also very strong of transients groups visited - provides for much hustle and bustle. The gästtestruktur was very mixed - the aegean coast that hauptdomizil the 'german' is. Many east europeans, french, english. Some dutch, finns etc. Overall, it was a good mixture, from the no nationality extremely negative hervortrat (douchebags in all country). From 3 months to estimated 90 years everything was well represented.

  • Location
    4.0

    The hotel is approximately 60 kilometer away from the airport. The transfer from the airport to the hotel only took 35 minutes - but with a minibus and the driver was with hag and co related. That the maximum authorised speed within localities with 120 kilometer per hour was, what i new ☺ The return transport ran gemäßgter 50 minutes. If you book this hotel, that must be clear, that it in the middle of nowhere is:no shops, no restaurants in the walk-in distance. But the bus service into the city Kusadasi (circa 12 kilometer) and the town of seljuc (circa 8 kilometer) very good - at least until the early evening. Night owls should possibly with taxi let him drive them. The bus prices are very cheap 4 or 3 turkish Lira per person/one way (1 Euro is about 2,6 Lira) you can go cheaper if you have Lira pays - in the hotel you could theoretically change money at a good rate - only after the 3. start was money in the kitty and i could the king's ransom of 10 Euro swap ;-( in the next town a atm plunder (costs for a withdrawal 4,50 Euro)

Close
Irina
Beware! Tour operator v tours is a cheat.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
Hotel is in a good condition. Only the tour operator gave us our sea view have been cheated, therefore unbedngt v tours - avoid! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.7
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Stefan
Middle class hotel in the rather upper area to look at.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
The hotel is partly very poorly. So we say, that this hotel is actually not at all so bad. We travel since 12 years in the Turkey. Needs to be improved in any case the willingness faster in the restaurant to cooperate. There were tables locked and other were not cleared. Also an absolute no go there was no beer at the beach bar... read hotel review
  • Room
    5.0

    The size of the room (double room) was absolutely enough since one anyway nearly all day long as not present. Was well cleaned.

  • Gastronomy
    3.0

    Beverage selection sufficiently, meals were throughout well, rather country typical food. The cleanliness in the restaurant left a lot to be desired... Also birds in the restaurant...

  • Service
    5.0

    Front desk friendly, but hardly any german, cleaning of the room was ok, only complaint was the management not resolved, since the tour operator seaview had, although he has no quotas has, leads straight to the proceedings before the court so beware of the organizers is v-tours!

  • Sport & Leisure
    5.0

    Everything was ok so far, devices bit old but ok.

  • Hotel
    5.0

    The hotel is partly very poorly. So we say, that this hotel is actually not at all so bad. We travel since 12 years in the Turkey. Needs to be improved in any case the willingness faster in the restaurant to cooperate. There were tables locked and other were not cleared. Also an absolute no go there was no beer at the beach bar...

  • Location
    5.0

    Located directly on the beach, for the airport knappe hour, About 20 minutes after Kusadasi, easy to get to with Dolmuş.

Close
Sascha
Good hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
The hotel is quite large and the main house has 11 floors, as well as in the 12. floor a 'roof bar'. Wi-fi is available in the entire property, you should but no racing speeds expect. Guests come to quite equal parts from Germany, Netherlands, Belgium and England. There were some guests from Russia, the Turkey and France been conducted openly. The hotel is at some corners still 'wear and tear', in other words one or another thing could be repaired. read hotel review
  • Room
    6.0

    We had booked a superior room. Advantage is, you are in the main house, has a well renovated rooms with flat-screen, laminate and new furniture - the few Euro more, it is definitely worth. We had the 'standard' seen, these had deep red carpet, single beds, tube tv and worn out furniture. Our room was appropriate in 9. floor with balcony and lateral sea view - great! Minibar was refilled daily with 1.5 liters water stocked. The 1st filling with a box Cola, Fanta, Sprite and mineral water is also free. In our bathroom was a bathtub with shower possibility. No curtain, but a plexiglass window the outside protected, the bathroom to flood. Was super and no sticky curtain! The bathroom was a decent size. Air conditioner with cool/heating capability available, you can tax.

  • Gastronomy
    5.0

    The hotel has a large dining room, and small à-la-carte restaurants, we have these however not tested. The food: Breakfast: Everything you could possibly want - local cheese and sausage, a large muesli buffet, a lot of fresh bread from a large selection, as well as things such as croissants, schokobrötchen etc. In the outdoor area pancakes and fried eggs, and sandwiches made fresh. There is also 'american breakfast' (sausage, potatoes, etc.). Lunch: Lunch there was a large salad buffet as well as various food (spaghetti, casseroles, etc.). Still around midday in the external area a snack bar with pizza, hamburgers, Gözleme, melon, noodles and co. Dinner: Regional and international dishes. Everything, repeated but all 3-4 days. Sundays always a turkish evening with many turkish food. In the outdoor area of the main restaurant always freshly prepared things (meat balls, chicken, fish, etc.). There was actually always something to eat. However, the hygiene sometimes not the best, as we had the impression. The orange juice machine where you fresh juice squeezed are many bacteria in some places to see. Furthermore it foresaw thereafter from, as if the cleaning in particular the 'juice' is not the best, green/blue places were on abtropfgitter recognizable. Salt and pepper you should always to be on the table. Dishes are mostly in good esstemperatur defendendo.

  • Service
    4.0

    Mainly on english communicate with the staff. But mostly is also always a relatively good german-speaking employee to reach. The room cleaning was not the best... The bed was made, curtains sometimes again drawn and otherwise it was' brief above ' wiped. Still you feel quite comfortable in the room. A doctor or a nurse is available. On complaints, you could directly to a hospital with german-speaking doctor be connected. If you have a stomach intestine infection treatment wants must for arztanreise, investigation, and infusion circa 2 00 €to pay. A small complaint we had (new towel had a stain) was immediately by the front desk dealt with.

  • Sport & Leisure
    6.0

    Animation team is available. beach volleyball, Bocce and co can from the morning until the evening be played. In the hotel there is a disco, however not tested. At the beach there were kunstoffliegen, and good mattresses. Awnings are available. Also on the beach a toilet cottages in good condition, as well as changing rooms and a wet bar. Pools are very large, also with pool chairs, umbrellas, sonnensegeln etc. - but we were only on the beach. The beach is very clean sandy beach, it is flat into the water and some shelves are available. Evenings there was a entertainment (sketches, theaters etc.) However, the fake music was much too loud - not in the vicinity of the speakers set ☺

  • Hotel
    5.0

    The hotel is quite large and the main house has 11 floors, as well as in the 12. floor a 'roof bar'. Wi-fi is available in the entire property, you should but no racing speeds expect. Guests come to quite equal parts from Germany, Netherlands, Belgium and England. There were some guests from Russia, the Turkey and France been conducted openly. The hotel is at some corners still 'wear and tear', in other words one or another thing could be repaired.

  • Location
    4.0

    The transfer from the Izmir airport is between 60 and 80 minutes - depending on the route taken by the driver. Shopping possibilities are Kusadasi (with the Dolmuş about 15-20 minutes) and Selcuk. The Dolmuş drives right in front of the hotel from, about in 20 minutes. Even a coworker stands there and says, when the next bus is coming and already over radio the driver the passengers in. Otherwise in the immediate vicinity only two other hotels. Just perfect for a quiet holiday.

Close
Cüneyt-Soner
Where are the 4.5 stars?
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2013
First the positive: from the outside the hotel is very nice. 3 pools direct beach location. Top! Cleanliness and size etc. The pools perfect. Now for the rest. But unfortunately the family room and never 4 star standard! Too small, partly filthy and the furniture (furniture tv etc.) Sorry even a jungendherberge can more! For example a small and not more vollfunktionierender crt after desire and mood ran out! The food was not great, as always the same meals (especially lunch) aufgetischt have been. Snack bar and dinner were okay. But overall (because of course 4.5 stars for ... the hotel rating is) rather boring and monotonous and not the class accordingly. Bar: every fruit juice was a pulvergemsich and had the name juice not deserves. If you wanted something really fruity drink one had to 2 €for a freshly squeezed orange juice to pay ( wohlgemekrt booked all inclusive!). Wlan = everywhere 'supposedly' there but useless, because so slow that you have a whole battery need to know the simplest things like e-mails, face and twitter visit! Supervised child care/animation = it did not give simply! A small-scale 'nursery' so the name, but there was niedemand the present parents could leave a child also only 5 minutes alone left there. Dark! Dangerous and for children simply only boring. Conclusion: the pools the sun and the region Izmir/ Kusadasi have fortunately the vacation saved, but the hotel Sürmeli Efes in this price range, this stars just not deserved! read hotel review
  • Room
    2.0

    Simply only badly! Lay out old shabby, small and even unclean!

  • Gastronomy
    3.0

    Was ok, but like i said no 4-5 star standard

  • Service
    3.0

    Staff gave an effort but had very much from the guests (right) listen. Cleaning well from the 4 painting we had to literally 4 times ask you to go past, simply because no cleaning made!

  • Sport & Leisure
    4.0

    Pools were the best... Rest well see above ☹

  • Hotel
    2.0

    First the positive: from the outside the hotel is very nice. 3 pools direct beach location. Top! Cleanliness and size etc. The pools perfect. Now for the rest. But unfortunately the family room and never 4 star standard! Too small, partly filthy and the furniture (furniture tv etc.) Sorry even a jungendherberge can more! For example a small and not more vollfunktionierender crt after desire and mood ran out! The food was not great, as always the same meals (especially lunch) aufgetischt have been. Snack bar and dinner were okay. But overall (because of course 4.5 stars for the hotel rating is) rather boring and monotonous and not the class accordingly. Bar: every fruit juice was a pulvergemsich and had the name juice not deserves. If you wanted something really fruity drink one had to 2 €for a freshly squeezed orange juice to pay ( wohlgemekrt booked all inclusive!). Wlan = everywhere 'supposedly' there but useless, because so slow that you have a whole battery need to know the simplest things like e-mails, face and twitter visit! Supervised child care/animation = it did not give simply! A small-scale 'nursery' so the name, but there was niedemand the present parents could leave a child also only 5 minutes alone left there. Dark! Dangerous and for children simply only boring. Conclusion: the pools the sun and the region Izmir/ Kusadasi have fortunately the vacation saved, but the hotel Sürmeli Efes in this price range, this stars just not deserved!

  • Location
    5.0

    Direct beach location About 10 minutes with the Dolmuş in the city Kusadasi

Close
Stefan
Without words
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • September 2013
No 4.5 stars. Long wait at the grill. Tasteless preparation. One will be full somehow. Overall everything was dirty and sticky. The only positive was the quiet pool, was really relaxation possible. read hotel review
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    2.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
Close
Beate
I liked it
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2013
After reading the very eve of my vacation set reviews had read, i had quite mixed feelings drove. But i was pleasantly surprised. After the wild was the airport the correct bus had found (i strongly recommend a worst situations, the way is far!) I was after about an hour when first at the hotel off. After a fast check-in, i was my room very tense and was very pleasantly surprised. Very modern and tastefully decorated with a super comfortable bed. (superior, 9. floor) I can all the gripes not understand. You are on holiday and it is completely no ... matter, whether i a bit longer for my drinks have to wait. Also i don't know, what some people at home all on, if it the lack of choice criticize. I can't say for lunch, was never there. Breakfast and dinner very rich and good. There is really something for everyone there. Snack bar is really always the same, but it is also a snack bar. If you wanted more choice, go to the restaurant. On the beach there were always enough loungers and also, thanks to the segeltücher - enough shade. Toilet available at the beach. At the beach bar there was everything except for beer. To the entertainment i can't say, i only on the beautiful beach. Evenings were during my vacation two performances and live music at the main pool. Highly recommended is the spa. I have three massages retreat, the was really very good. The sauna i didn't visited. The cleanliness i can't complain about anything there. Bed linens and towels were changed every day. The tables were from the rush hours in the food apart - newly set, the garden area was well maintained. The only point of criticism which i can confirm is the fäkaliengeruch. If the wind of the landesseite comes you feel as if with the vacation on the farm. read hotel review
  • Room
    6.0

    The minibar was daily with a 1.5 liter bottle of mineral water was filled up.

  • Gastronomy
    5.0

    Next to the main restaurant, three a-la-carte restaurants. Turkish, italian and fish

  • Service
    5.0

    With english one gets ahead well.

  • Sport & Leisure
    0
  • Hotel
    5.0

    After reading the very eve of my vacation set reviews had read, i had quite mixed feelings drove. But i was pleasantly surprised. After the wild was the airport the correct bus had found (i strongly recommend a worst situations, the way is far!) I was after about an hour when first at the hotel off. After a fast check-in, i was my room very tense and was very pleasantly surprised. Very modern and tastefully decorated with a super comfortable bed. (superior, 9. floor) I can all the gripes not understand. You are on holiday and it is completely no matter, whether i a bit longer for my drinks have to wait. Also i don't know, what some people at home all on, if it the lack of choice criticize. I can't say for lunch, was never there. Breakfast and dinner very rich and good. There is really something for everyone there. Snack bar is really always the same, but it is also a snack bar. If you wanted more choice, go to the restaurant. On the beach there were always enough loungers and also, thanks to the segeltücher - enough shade. Toilet available at the beach. At the beach bar there was everything except for beer. To the entertainment i can't say, i only on the beautiful beach. Evenings were during my vacation two performances and live music at the main pool. Highly recommended is the spa. I have three massages retreat, the was really very good. The sauna i didn't visited. The cleanliness i can't complain about anything there. Bed linens and towels were changed every day. The tables were from the rush hours in the food apart - newly set, the garden area was well maintained. The only point of criticism which i can confirm is the fäkaliengeruch. If the wind of the landesseite comes you feel as if with the vacation on the farm.

  • Location
    5.0

    The Dolmuş stops on the main road. 1,50 after Selcuk, 2 Euro after Kusadasi

Close
Sabine
Family relaxed, child happy, what else could you want?
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
The holiday in the family room was very nice. The bathroom was large and everything was clean. The tv had 3 german channels, but to fernsehehen we were not there. 2 times per week a small bazar in the area instead. Enough beach chairs at the beach and hand towels were exchanged daily (even multiple times) possible. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
Close
Velat
Better than a hotel! Greetings to sadun!
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • June 2013
Of committed at felt the one in the vacation is! The hotel is in a beautiful condition. The interior, as well as the facilities are gorgeous. Private beach is wonderful. Great beach chair possibilities, beautiful bars where delicious cocktails gühle drinks, as well as delicious food every time to get were. The staff is very friendly with children and always courteous. The rooms are wonderful furnished, everything the heart begehrrt is located in the room, for example, television, mini bar, balcony with a view of the sea, air conditioning and. The entertainment possibilities are vielfährtig and for each one is ... something for everyone The meal gave it in all variations (fish, italian, greek.), where everything was a dream. Everything is really great prepared. Every evening there were several grill where all kinds of meat get could! Despite that the hotel so large is jedenmonent the chef next to him is possible and help them as it at our family did. This shows the in this hotel the staff no matter how high it is possible do helped wherever he can help. I would each time i as holiday as a check, because in my opinion no better hotel. I am already very got around a lot and have never had so a good hotel! My family and i greet the restaurant ilkay and Ayhan of entertainment cespir of turkish pizza ( gözlemeci ) ayfer abla and of course all the other! I the hotel can Sürmeli only recommend it! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Ingrid Susanne
A succesful vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
A successful vacation overall, great value for money. Very friendly staff the tried to do all wishes to fulfill. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
Close
Anette
Great hotel with german speaking staff!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
We fly already for several years every summer to Kusadasi on vacation, and were now for the first time in surmeli efes hotel. We have our vacation really enjoyed it. The rooms, the pool and the rest of the hotel were always very clean and tidy. The staff was always very nice and courteous. Especially i would like to stress, that it in this hotel also german speaking staff there. Which unfortunately in Kusadasi not is the norm. The nice, young & 'fluent german speaking' ladies at the front desk we would like to thank you very much. She was ... very courteous, friendly and helped us with our activities very helpful. This hotel i would definitely recommendable and am now already for our next vacation in kusdasi, with absolute security again in surmeli efes hotel will spend. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Robert
Hotel Sürmeli Efes
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • April 2013
This hotel is more than recommendable. Initially we thought it would be rather for older people we thought but we were quickly convinced that the opposite is true. This hotel is really for all ages and every will find there and on its own expense. It is very easy going taken care of. Particular emphasis should be on the entertainment team around biley and Momo, Lisa undfatima the very good care of us and which we very in the heart closed. They are auschlageben for a return visit especially good in our experience the all-inclusive offer pleased. Due to the ... large number of bars and restaurant was one quasi around the hour self catering. The selection of drinks at the exceeded our expectations. Only negative was the selection of various main courses here i would have liked a bigger choice. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
Close
Carola
Secluded from Turkey in the mountains
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2013
The hotel is beautiful but unfortunately there are a lot of construction sites which one improvement need we had after beach chair mattresses ask what was impossible since none understood but we were lucky and it came a customer supervisor the german Serap k has us as very helpful and very hard then auflgen to procure which we otherwise did not receive also with all it was used as one without, english, turkish, or french not far as there are many british people french are just no german there or only a few germans Cleanliness is ok not the strength ... of the landlady The service is not what i know of the Turkey some waiters/in had at all no desire and have completely overlooked tables were not cleared off so that the pigeons their fodder found a guest has the tables itself wiped and the kellerin stood there and watched a waiters were still nice and polite especially thanks, i would like to take the oberkoch in the snack restaurant say Fevzi otherwise pool is very nice surroundings of the hotel but unfortunately everything is very far away bars, shopping possibilities only by bus erreichba rca 15-20 minutes of the but unfortunately in the evening was closed so that you in the hotel must remain while we were there who is looking for some peace and quiet can book this hotel otherwise i can say that one lonely there much as alone travellers read hotel review
  • Room
    4.7
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    1.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.7
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
Close
Brigitte
Once and never again... Sürmeli Efes in the winter;-(
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
From the FTI not advertised renovations (all day jackhammer at 8 from 10 nights), in the dining room cats, a at the buffet tummelnde sparrows (without attempt of countermeasures), we were given a 2-day voucher for 2013, no matter in what month, offered (from 1st in 3. floor and then in the 11. floor, changed rooms but the noise was same everywhere loud) This hotel we could under mentioned above conditions and at this time of year not recommend. Pure right 0. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    1.5
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    1.0
Close
Miriam
Much action, fantastic beach
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
We were in the winter in the Sürmeli and still was incredibly busy. I would not like to know, how it in the summer promised. General volume especially in the lobby did bother me a bit. But that was probably just that, that lots of people since were accommodated. The location at the beach is great, otherwise but there is in the area not much. Almost all rooms have a sea view, we had one without and no balcony ☺ - but it was only one night as a part of a round trip. Especially funny we found the sparrows ... than dauerbewohner in the restaurant. They are probably times in the summer reingeflogen and let's now go well. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    6.0
Close
Peter
Jackhammer cons relaxation
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • December 2012
From travel agencies FTI not advertised renovations (all-day air hammer at 6 of 10 nights), in the dining room stray cats and at the buffet cityward tummelnde sparrows (without attempt of countermeasures on the part of the management or of the staff despite complaints), with 2-day coupon at wiederbuchung of at least 5 days and a zimmerupgrade (from 2. in the 11. floor) of side of the management tried, again closes. This hotel i can under mentioned above framework and in this time of year not recommend, the desired erholungseffect could i not set. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    2.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
Close
1 3 4 5 6