Hotel Iberostar Saphir Palace(4.5 stars)
Boulevard 7 Novembre 8052 Hammamet Yasmine Hammamet - Tunesie Show mapKarolina
Fantastic holiday, great staff
- Recommended hotel
- Friends
- Beach holiday
- March 2013
The location of hotel is in the heart of Yasmine Hammemet, beach is accros the road and medina is within walking distance.
We had all inclusive and breakfast it was a massive bufet where everyone could find something to their taste. It was hard to say no when you seen all these lovely choices. Service in the restaurant was excellent, very attentive. We had a lovely waiter who was keeping for us our favourite table every day.
Our hotel room was big and modern, cleaned every day.
The onle issue we had every day we had to ask for more ... towels. They were leaving one and as I was travelling with my friend we wanted to haave at least two in the room read more
Carol
Excellent hotel
- Recommended hotel
- Couples
- Beach holiday
- October 2012
Fantastic room super sea view very spacious with a good size bathroom and walk in shower as a bonus. Reception staff were very helpful in particular Khadija thank you for such a warm welcome and start to our holiday. This was our 4th visit to Tunisia and by far the best hotel we have stayed in. The entertainment in the evening could have been better but during the day the team were excellent not pushy like some we have had to endure. Pool area clean and plenty of sunbeds available.Beach area was OK needs attention not as good as ... the other hotels. Resturant staff were all helpful and friendly. Food was good lot's of variety although normally what was on offer lunchtime was the same for evening meal but still a good range to choose from. The hotel cleaning staff are excellent our room was spotless every day. All staff were happy and cheerful the hotel manager was also approachable and listened to our criticism with regard to the evening entertainment. Overall an enjoyable and relaxing stay at a very nice hotel. read more
Jürgen
Vacation Hammamet-Jasmin
- Hotel not recommended
- Friends
- Translated
- Beach holiday
- October 2012
Definitely not five star hotel. The animation is bad. The hotel is in need of renovation. Noise from the seafront. read more
Elena
Once and never again
- Hotel not recommended
- Families
- Translated
- Beach holiday
- October 2012
Once and never again! Were just happened here in the hotel landed. After a week vacation we ask us what this hotel the 5 star rating. If you the hotel stars could then at best three stars. But more definitely not. read more
Markus
The suns ok
- Hotel not recommended
- Friends
- Translated
- Proof of booking
- Beach holiday
- October 2012
The hotel would a large do a favor, if it voluntarily on the 5 star do. In Tunisia there were a few 5 star facilities but that has no 5 star (no matter wether Riu, Iberostar, etc.). The hotel is in the center. To the hotel-own beach must one only over the main street, what not a problem represents. The mediterranean and the beach in this region is very dirty, i would like to the hotel not accuse. Whom someone clean beaches and clear water should he preferred to Egypt or in Karibik flies. The choice about the food ... was large, tasted everything just right. Waiters make a large detour around the hotel guests, except one beckons with the dollar bills. Then but 3 or 4 waiters around a rum. I personally would be happy to give tips but only after the service convinced and not before.
The a la carte restaurants are from the hotel large advertised, it was but unfortunately not value to. The are you in the entire city distributed (Iberostar has 5 or 6 hotels in Hammamet) to the other they offer the same food as in the respective main restaurant (only on the plates and not in the warming). Conclusion: for a 4 star hotel reasonable. With 5 stars i am clearly used to better. read more
Micheline
Nice vacation in Hammamet
- Recommended hotel
- Friends
- Translated
- Beach holiday
- October 2012
It was a really great vacation
The beach was not brilliant but against the seaweeds you can't do
It is reasonable value for money in all respects ( hotel)
Again next year:-) read more
Dennis
To stay ok
- Hotel not recommended
- Singles
- Translated
- Business trip
- September 2012
The hotel is a pure complex, in the all rooms are. Hotel room closely, spread over 4 floors.
Condition is good however I like this kind of hotel not. read more
Christine & Emily
Safe and wonderful accommodated in Tunisia
- Recommended hotel
- Families
- Translated
- Beach holiday
- September 2012
A very clean and very hospitable house. Large, beautifully designed complex with guests mainly from Germany, France, England, Turkey. The young Russian families were consistently understated guests. read more
Vladimir
Never again
- Hotel not recommended
- Families
- Translated
- Beach holiday
- September 2012
With small child absolutely not recommendable. High chair, after the previous guests not cleaned. Cribs is not only totally dirty, but also totally broken. Mistake are from the staff not seen, friendliness gives it only against bare. Beach is with Baustellenschutt mistake, only superficially cleaned. Snacks one expects at the beach bar in vain and with the entertainment it is also so a thing. Oh and the cleanliness is an issue for... read more
Kurt
After transfer a very lovely vacation
- Recommended hotel
- Couples
- Translated
- Beach holiday
- September 2012
We were first in the Iberostar Solaria, where we in the 2. tag in the Iberostar Saphir Palace transferred.
For us it is not nachvollzeibar, from which reason the sapphire loud' HolidayCheck' opposite the solaria a half star less. Our view is that these two hotels two stars, but for the benefit of the sapphire.
In the whole hotel has a very good atmosphere prevailed.
The staff were always keen to help uS pleasant vacation possible.
The sapphire has a large and clean beach, but we little use, due to high waves, so we were almost only by the pool ... anyway. The pool area is spacious, so that it never had a egpass with the chairs came, no matter what time one came. The lifeguard by the pool was furthermore also very attentive and always make an effort, the everyone its couch with edition had. The pool area and the pool bar were also very tidy.
Of the pool you had very short ways wherever you wanted, everything was well laid out.
The hotel residents were also very mixed, ( russians, English, french and arabs) but to no disturbances led.
One of my predecessors writes, the hotel is only a large box, I can not persistent, since it considerably larger and the sapphire in terms of size good in the middle is.
To the cleanliness at the tables you mentioned, it already times a dirty tablecloth by predecessors has been made. If you the staff to address us is immediately by a clean tablecloth had been replaced. The us is already in other five star hotels pssiert and no further issues, since otherwise everything was very good.
I am someone who at the buffet nearly tried everything and I have to say I didn't find anything, what I absolutely didn't like. In this way a praise to the kitchen staff.
Nevertheless we have a point of the us pleased, the chefs behind the buffet if despite your good kitchen pay more attention to always clean and decent clothes to wear. That is however the only minor negative what we have seen.
Praise also the entertainers, the dedication and joke the vacationers from early until late at night conversation.
Again a special thanks to the complete staff according to the 'joke' with the solaria a very nice holiday made possible has.
We will come definitely again in the sapphire palace.
At the end still another remark, we nearly only in five star hotels vacation and stayed in other Iberostar hotels with 5 stars. The saphir is in its own way not less than other, whereas we have family friendliness and child care can't comment on that. read more
Bernard
Than Sofitel it was better...
- Recommended hotel
- Couples
- Translated
- Beach holiday
- September 2012
As the hotel yet to Sofitel-chain was it was better. We have now been to 5. Times there - this year the food was in the first week rather monotonous, because it almost only chicken in different variations there. Afterwards it was however significantly better and varied. read more
Sabrina
Five star far from it, once and never again
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- August 2012
The hotel is not the description of the catalog!
The snack bar 'palmier' was often not open, so that one does not have to pick from to in the afternoon a small snack to. Only the latter 3 days our vacation changed this and then there was at least a little choice at cakes and pizza margherita-sections.
-the café/bar-café ( promenad' café) could aren't used, since it was never open! So the brooklyn bar!
- snack bar at the beach there was as good as no! There was no snacks. You could merely something to drink, not more. But: no ... coffee or something similar from the machine, because this was very dirty and unhygienic. ( we differed on the bar in the lobby and got us there coffee, Cappuccino, and so on.). The cups were cleaned, by briefly in a pool filled with water dived were (so not hygienically clean!)
-the sanitary facilities were disaster! The shower on the beach and the toilet were so very dirty, as if never someone that. So really disgusting and disease gefährdend. The shower on the beach always underwater, so that one is in the old dirty and soiled water had to put. The toilet was dirty, smelled and the toilet-dish was with excrement soiled.
-the children's playground is dangerous-> unusable, since risk of injury. read more
Yvonne
An ageing hotel - no 5 stars
- Recommended hotel
- Couples
- Translated
- Beach holiday
- July 2012
Overall the hotel is unfortunately quite run down and in need of renovation. The staff very friendly and helpful, the food varied. The entertainers very pleasant and not pushy. read more
Uwe & Ina
Value for money is okay! The weather!
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- July 2012
Had already the detailed form an hour completed, but for the ship suddenly everything was gone, i'll now only times the short! ;-(
Tips:
A hair dryer with, the in the hotel nothing can!
Luggage carriers at the airport were quick and helpful however gladly times 5 e for 20 seconds wheeling cases for bus pass ☺
Supermarket around the corner good and cheap.
Hippies pushy, the best couple Dinar give, then you are lucky and you have your peace!
Harbor in the evening highly recommended! 5 minutes' walk away!
Medina great, but seller very pushy! read more
Peter
Very beautiful hotel and pleasant staff
- Recommended hotel
- Couples
- Translated
- Beach holiday
- July 2012
Very nice beach holiday, nevertheless the beach is rather dingy. For a five-star hotel actually sad.
However this guarded, so that one of the vendors not harassed.
From the hotel offered excursions I would refrain ( massive DISAPPOINTMENT ), not only with us.
Rather of organizers, it costs a bit more but worth it. read more
Herbert
More illusion than reality
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- June 2012
Only for guests suitable, the few expectations posts. The hotel has the good SOFITELZeiten behind. Particularly the guest structure makes a relaxing hotel impossible. It is veilful us, like the hotel on a 5 stars came. read more
Sven
Very poor vacation!
- Hotel not recommended
- Friends
- Translated
- Beach holiday
- June 2012
Very dirty country and hotel complex! Airco in the room without function, despite suite! In the room 32 degrees! Unfriendly staff, services from 10 to o'clock! Often from 11 until 17 o'clock with several interruptions, with up to an hour. At the time no services read more
Wlodzimierz
Please definitely read
- Hotel not recommended
- Couples
- Translated
- Proof of booking
- Beach holiday
- June 2012
The hotel deserves three stars.
The staff strives, is however also indifferent when it comes to speed and complaints are.
The entertainment is very unilaterally, almost always the same evening entertainment.
The food is neither varied still good quality.
The sanitary facilities are a disaster, most room showers clogged, the shower on the beach always underwater, beach- toilet absolutely unacceptable. Of 6 lobby- toilets has only one functioned and was dirty.
People with a little claim should another hotel select. read more
Gabriele & Friedhelm
Never again Iberostar Saphir Palace an impertinence.
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- June 2012
The hotel didn't deserve 5 stars, at best 3. drinks there was some not at all( beach bar) or if they were in plastic Partybechern served. The food was very, very good. The rooms were Dirty (in 2 weeks not cleaned, only swept ). The waiters at the bars and in the restaurant were very rude, exception at the pool bar. The Lifeguard are very friendly, especially Sofjen at the beach. All loungers are broken at pool and at the beach. The animation is the last. Safe and television functioned not at all. So an upcountry vacation we have nowhere ... Spent, Iberostar should be ashamed of their guests something to. This hotel you can really not recommend. read more
Daniel
Price-performance okay, however nothing for people with high
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- June 2012
Whoever 5 * expected is here definitely wrong. The hotel itself is OK, for spoiled or demanding guests I guess however farther umzugucken and possibly to pay more. Tunisia didn't have the five stars standard for example the Turkey offers. The food is very one-sided and not fresh. The animation team consists of three persons the 2 times per day and peck to archery Boulé or water polo urging evenings one hour hard-working but nevertheless bad animation offer (on a 2 times 3 meters large 'stage' middle on the terrace). From 23 o'clock the light was turned off and the ... evening is in the hotel finished ( until 24 o'clock there are however inside drinks). The staff seemed at the bars annoyed and there are clear the difference between the people of the waiters money and the normal order. Audience is 40% German 40% Russians. Catastrophic it is at the beach and pool if you loungers want. Without money from 07:00 A. M. morning nothing more. Therefore, you should either Early riser or, depending on the length of the stay X x 5 €plan.
The rooms are nice but the staff it has not quite the cleanliness. We had the first day until the end Toothpaste leftovers on the washbasin and the floor was not 1 once mopped. On mirror stuck by me killed mosquito until the end as deterrent for other. If the air conditioning 24 hours is it' pleasant' 24 °C in the area, more respectively less is with this complex not possible.
As closing in short: short discount beach vacation yes, 2 weeks luxury or elevated standard no! read more
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