Hotel AC Gran Canaria(4 stars)

Eduardo Benot, 3 Show map

Average rating

25 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.8
  • Service
    5.0
  • Location
    5.5
  • Food and Drinks
    4.7
  • Sport & entertain
    4.6
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17 hotel reviews in Englishsorted by travel date
Karl-Heinz
The view outstanding!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Hotel in the middle of town close to the port. Is probably as far as possible just for one night used (as with us) but there is also very good for a whole vacation usable, -from about 7. floor great view over the city and umlandevt. Harbor depending on which direction the room is. To the beach circa 15 minutes walk. The facade, balconies start to crumble. read more
  • Room
    5.0

    The room was rather small in comparison to Gloria Palace Amadores or to the h 10 Playa Esmeralda and small, already somewhat bröseliger balcony. Decor but in perfect condition. Beautiful view from around 7 to 8 floor. Bathtub.

  • Gastronomy
    3.0

    We had breakfast only once. Rather simple and much less choice as in the Gloria Palace Amadores in Costa Rica or in the h 10 Playa Esmeralda on Fuerteventura. No wholemeal bread/rolls, -only weißmehlprodukte. Of course you will get full, - the is however not the point. - you had a window seat, but again a great view!

  • Service
    6.0

    Friendly helpful front desk and friendly atmosphere.

  • Sport & Entertainment
    6.0

    The pool is at the top on the roof, is naturally also accordingly small, only seems to be used little, is sheltered from the wind and also offers again a hammer-all round views! Great place to sleep and relax! The gym is also at the top. All major appliances in good condition available with a dream view over the harbor and the city, -so leibesertüchtigung fun!

  • Hotel
    5.0

    Hotel in the middle of town close to the port. Is probably as far as possible just for one night used (as with us) but there is also very good for a whole vacation usable, -from about 7. floor great view over the city and umlandevt. Harbor depending on which direction the room is. To the beach circa 15 minutes walk. The facade, balconies start to crumble.

  • Location
    5.0

    The hotel is in the center, close to the port and about 15 minutes' walk to the beach and waterfront. Lively environment with shops, restaurants and everything which it in cities so.

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Bernhard
Aida fit
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2013
Super city hotel for short -vacation. Good for guests a cruise with Aida plan. Great view from the breakfast room over the harbor ( investors in Aida) read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Claudia
Great relaxing vacation
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2013
A great relaxing vacation in a great hotel. Breakfast: great selection, absolutely sufficient and the dreamlike view over the harbor completes everything! Room: size is adequate, no save in the room however at the front desk free of charge, mini bar in the price included, the was perfect! The bed linen was even in the 5 days changed several times and daily fresh towels! Room service: very fast and super Staff: all very pleasant and accommodating Free wi-fi in great atmosphere in the lounge, or for 12 Euro on the day in the room! Only one negative in this great ... hotel: Las Palmas is very loud and due to the construction style of the hotel pulls the noise high, if you have the door open Around the hotel: Bars and shops in every street and alley and at the port. Wellness is in the spa around the corner possible, no 5-minute walk from the hotel: talassotherapia las canteras, very recommendable and as a hotel guest one gets discount The beach las canteras, with the great promenade, is also only about 7-minute walk away read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Lovely hotel with optimal situation for kombiurlaub
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2012
+ very good location that looks great + nice, clean hotel with friendly staff and good food (had only breakfast) + proximity to the city and beach/promenade We loved it and would definitely again go back. If one something negative to possibly the following (but we didn't really bother us): - for breakfast there were no variation (not a problem for us, there was plenty to choose from) - pool not heated quickly jump in and then in the pool move goes at 25 degrees outside temperature and sunshine (well, if you also in december go must) read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Simone
Magnificent vacation - in the town and at the beach
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
The hotel is very modern furnished and very clean - you feel directly probably! The breakfast was great and sufficient. The staff are always helpful, without being pushy - a very good mixture. The hotel is in a perfect location, you can the wonderful town and bathe at the large sandy beach super connect. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Daniel
Clean business hotel with small limitations
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • December 2012
The name business and conference hotel meets possibly the best. The entire range of guests (tie, family, trunk, airline crew, etc.) To be met. Due to the central location, in the middle of Las Palmas, you had short ways to purchase, harbor and beach. Directly in front of the hotel there is a bus station and taxis were, no matter what time i the hotel entering or leaving have, always there. My room (1206) double room for single use, was very compact (small) but elegant and contemporary furnishing. Wooden floors, balcony, hair dryer, etc. - no safety deposit box ... and internet only for rich 12€ per day (in the lobby free, unsecured ) the room was clean. The room service itself, i voted for the 4 days not taken into account, so i cannot comment about this. The hotel has no own garage-for the obvious (80 metres away), however, a zahlungsagreement at the front desk be completed. You got a ticket for the entire life and the payment becomes in the hotel -about 16€ per day. Breakfast was okay, nothing special. Should be somthing for everyone. The staff seemed sometimes a bit disorganized, not rude however also not very accommodating. Neutral. For dinner i can't comment, as i never participated in them. Recommend yes, but there are certainly cheaper to same or even better conditions on the ground. read more
  • Room
    2.7
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.8
    Family friendliness
    2.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Heinz
Nice view
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Lovely hotel with great view. Room and bathroom are for a longer stay too small. Fitness room great. 10 minutes to the beach. Bus station nearby. Drive to Playa del Ingles 1 hour. We will be back. read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Marc
Ideal hotel for tourists or short break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
We had this hotel because of its good location nearby of the port with its shopping center Trash, as well as the famous canteras beach for a extended weekend. For Carneval-fans is this hotel in the immediate area the Santa Catalina park is ideal, as there is always all shows and with luck you can then from the balcony see. My request on a room in the higher floors was politely realized. The check in was very friendly and helpful. If you have car travels, is a bonus for a nearby parking garage. We were a room on the 21. ... Etage assigned with a magnificent wide view amongst others on the port and the beach from Las Palmas. The rooms have a modern design with parquet floors, a small desk, built-in cupboard, air conditioning and plasma -tv however only two German programs. It is unfortunately no safety deposit box available, what I as disadvantage look at. Because of the construction of the hotel walk the bathrooms to one side was narrow too. In the narrowest corner is the toilet - really nothing for large people. There are no amenities, such as lotions or shampoos-so don't forget. But was very enjoyable, that the mini bar could be used for free and also daily refilled. Compliment! The restaurant is located on the 23. Etage and offers a great view over the city. The breakfast buffet was sufficient stocked with fresh fruit and juices, fresh cold cuts and crunchy bread. On the first day there was a coffee machine for self-service available, on 2. Tag it was again, either broken or because of the new numerously arrived guests. Black tea was not at all to get. Staff seemed a little busy and the cleaning not to. In the evening we wanted something to drink, a drinks menu had only to be searched. 2 of 3 drinks were not available. On the last floor there is a small gym, as well as on the last floor the pool. Unfortunately are by the pool nothing special many loungers available. In short: this hotel we could for a short stay definitely recommendable. Tourists have a ideal starting point as much on foot to explore. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Alexander
Excellent location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
The hotel is very central. You can both the harbor, the center, as well as the beach in a few minutes to reach on foot. From the balcony one has a very good view of Las Palmas. The breakfast is very attractive. read more
  • Room
    4.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Mikael
First class skyscraper hotel in Las Palmas
  • Recommended hotel
  • Couples
  • City break
  • April 2012
The hotel is very centrally located. It is a short walk to Las Canteras beach, Santa Catalina park, El Muelle shopping center and bus station. The common areas and rooms have modern and fresh design. Our junior suite #2008 was in the 20th floor and had good views to the south. If you want to have Las Canteras views rooms number 1-2 and 12-13 have better beach views but probably only from floor 15 upwards. On the top 25th floor there is a small pool with great 360 degrees views. There is a free minibar in the room. It included ... 11 non-alcoholic drinks and 1 beer. The breakfast was a small disappointment. For the price 15,75 euros it was quite limited in selection of foods. However the views from the 23rd floor restaurant slightly compensated that. Also we didn't manage to get the door of our other balcony open. They promised to open it but it never happened. Probably the lock was broken. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    2.0
  • Service
    4.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Matthias
Very modern and good for city break
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
For a city break perfect, around the beaches in the South but a bit far away. Very good furnishing. Good fitness room, great pool on the roof terrace. Good breakfast and altogether very stylish. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Sarah
A construction Mistake, from the outside, great view from th
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • February 2012
great views over the port and the beach in Las Palmas. Large purchase center and bus stop in the immediate area. Ideal with public transport especially in between night if you want to go on a cruise. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Christian
super hotel perfect location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2012
Foreign yuck, inside Hui. A great hotel in the middle of town, direct on port, 5 minutes away from the great beach. In the 25 floor a swimming pool with wide view, in the 24 floor a fitness room and in the 23 floor the breakfast. What more could you want? read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Kirsten
Good business hotel, moderate service (breakfast)
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2011
and good business hotel for overnight stay and lounge area with free Wiki and good size of room and terrific view from the pool area of the roof in 25. First floor-old building with partly very loud-odors from the old-line phones in the bathroom (very)-poor service in the breakfast; very good in theory but in practice often only on demand read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    3.7
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Anja
luxury hotel, very central location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2011
Very in good taste and luxuriös equipped hotel room. Good central location with lots of bars and restaurants, shops, massive shopping center nearby. In the direct close to a busy street, nevertheless quiet in the hotel room control-door by the balcony. 360 degree view from the pool to the upper floor. Free daily Refill the minibar with water, soft drinks, juices and beer. Cleanliness was very good. As at arrival the balcony door did not close, we have at the front desk complained, the door was very quickly repaired, we had booked without meals. unbeatable price performance ratio. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Andrea
Nice city hotel right on the Harbor
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2011
We only stayed 1 night in this hotel before our cruise. We chose it especially because of the great location right on the harbor.HCLFHLWe had a room on the 20. Floor with a great view of the harbor and 'our' ship.HCLFHLThe rooms are very spacious and clean, the mini bar is free. We would book the hotel again at any time. Good Price/Performance Ratio. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Detlef
Great Hotel-immediate at the port archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2011
Before our cruise we had booked this hotel, since it is in immediate vicinity of the port. It was a purely fortuitous occasion, that we booked this hotel. But we didn't regret it and will surely not Gran Canaria book again and again! What to expect in the home, is simply not to describe. Everything very modern and installed in a perfect condition. The rooms are very modern and have a great bathroom. We had a room in the 11. Floor and could therefore right on the harbor. The staff at the front desk are very friendly. Without foreign languages ... but you are not very far. The hotel is around recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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