BEST WESTERN Grand Hotel Guinigi(4 stars)

Via Romana 1247 55100 Lucca View on map

Average rating

18 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    5.1
  • Location
    4.6
  • Food and Drinks
    4.9
  • Sport & entertain
    4.5
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5 reviews for this hotel sorted by travel date
Fabio
Spacious family room
  • Recommended hotel
  • Families
  • Other stay
  • June 2014
The family room was spacious and clean and modern with 2 rooms and a table with 4 chairs at the entrance corner. We would take it again. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Wolfgang
Really recommendable archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
Hotel on the Eastern edge of the town with modern ( renovated) rooms with flatscreen tv ( all about 80 Channels only with Italian transmitters) and reasonably priced more bearable mini bar, rear room quiet than those facing the street. Had no reservation and received the offer, the room shown and could thus choose. Air conditioning in the room under circumstances disabled; must from the reception be activated. Enough parking spaces, also for buses. All restoration only inside, enough staff for breakfast available. Breakfast and restaurant in the basement - unfortunately there is no terrace for a coffee or similar ... available. Front desk friendly with good English, unbidden was information Over Lucca and other excursions on arrival transfer. Wi-Fi free of charge 24 hour a valid password at the front desk. Bus station in front of the hotel, center only motorized reachable. Parking the altstadtring, Thus directly outside the battlement, should be (10 cents the hour, from 7:00 P. M. free of charge). Tip: restaurants on Piazza dell' Anfiteatro in the old town. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Renate
Recommendation archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2011
Buis edginess-hotel, very attentive staff-is located on well traveled road but the insulation windows very good. For our city journey it was pleasant-no true holiday hotel. Hotel unlimited highly recommend. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Stefan
Nice hotel on the edge of the city archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2011
The hotel is very well maintained, very clean is, has very large room for european standards. We have also to evening ate there once, was also recommended, despite the fact that there are restaurants very good quality. Breakfast could be a or other meats more on the buffet, but one comes well, it gives still enough others things. We would definitely use this hotel again on each case book, only to be recommended. Also it is g enug parking behind the house, we have no problem with our car to park. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
Close
Juergen
Lucca, like again archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2010
We had a suite it consisted of two seperraten rooms and a large bathroom with whirlpool (the but the best time behind itself has)the beds are typical Italian and bedspread. The room are very well air-conditioned and are clean and very large. The hotel is something off the old town, about 1 hour to. The breakfast is also something simple or very Italian (-;, the restaurant is a rich menu offers you must count per person but with about 13 to 20 for a meal, there will be charged all the trimmings. If you want to see something in ... the Toscana is the location of the hotel very pleased, after Pisa20 minute after it was about 25 to 30 minute at the Florence beach 30 to 40 minute, of course only with the car read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    1.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
Close