Hotel Barcelo Punta Cana(4 stars)

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Average rating

4.7/6

375 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    4.6
  • Service
    4.5
  • Location
    4.7
  • Food and Drinks
    4.9
  • Sport & entertain
    5.0
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62 hotel reviews in Englishsorted by travel date
Anna
Guest structure make the stay unacceptable

  • 2.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
In the room you could get everything! The whole compartment of the hotel the ' night activities' welcome in Moskau... Unfortunately in the mediocre compartment:-( I never had any difficulties with our russian fellow citizens, but what is happening here is unbelievable! The behavior should really be banned! Who here ' vacation' thinks should go elsewhere. The hotel nothing can for their guests, however should european travel agencies this hotel from the catalog walkest! In the remaining, thanks its for no real help! read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    6.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.3
    Quality of the beach
    2.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    3.0
  • Location
    2.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    1.0
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Axel
Nice hotel with great service

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Clean hotel with well-kept grounds, nice pool, a for children, room and bathroom a good size, drinks and food plentiful, in addition, some restaurants, every evening a show in the theatre, we would definitely come again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Robert
Partly arbitrary service in beamtenmanier

  • 4.2 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Nice hotel, good designed room, a delicious cool beer from the mini-bar just after arrival, great beach (even with relaxation zone, where the guests not by traders be disturbed), almost no mosquitoes. The best conditions for a dream vacation. But since you have the bill without the mostly completely unmotivated staff... Service is the absolute weak point in this hotel. And if i some evaluations here in the forum read, then i strongly the impression, that individual obviously fake are. This brings me to a more detailed description... read more
  • Room
    4.0

    Very good : rooms are attractively furnished, mini bar with various drinks and delicious cool beer is included, as well as the in-room safe. Less good: castles of bathroom/toilet, and balcony were not working or not at all. Not at all good: to two days there was in the bathroom, no warm water.

  • Gastronomy
    4.0

    Usually i take in 2 weeks universe inclusive vacation about 4 pounds too. This time there were only about 2 kilos... There was always very delicious food. To find, you had to however find and much try, because much convinced not: fish from the grill was unfortunately often barely edible, since oversalted. On fleischgrill left the staff the guests usually very long lines: although the grill easily with about 40 schaschliken could have been documented, were often only about 5-10 barbecue mood, and so the guests very long lines, to bite to come. With lasagna, and chili con carne i would say, this itself better to cook. There was but also very delicious: particularly convincing me fried potatoes, as well as the hähnchenlebern and heart. Highly recommend is the french à-la-carte restaurant. But unfortunately you had to as for the reservation the chicane on the 'customer service' to purchase (see section service). Weak i found in the entire hotel the selection of cocktails, at no bar you got for example a cocktail with coconut-taste. If you drinks like Baileys or sparkling wine got, hanging from the arbitrariness of the staff from. If it is not wanted, was just 'no' said.

  • Service
    2.0

    There are pleasant and bona fide employees in this hotel – but these are the service staff unfortunately clearly in the minority. In the buffet were often only half or even not at all tableware assigned, so that one the waiters afterwards had, to cutlery and napkins. Should actually the staff the guests be helpful, but instead you had to food and drinks defend, so that they don't by the waiters before the nose took them were. It was not only so, that a the food was taken away, while the tap drinks picked. Even while i just ate, grabbed a waitress in walking easy in the before me standing, still half full glass of freshly squeezed pineapple juice, it not always gave, and i gladly still finished could have been. The black amselähnlichen birds, the for breakfast approached came, had there more decency-you waited, until the food unattended on the table state, before their claws reinschlugen. It happened, that guests also loudly on bad service defendant. Absolutely lowest drawer was the 'customer service', in which the reservations for the a la carte restaurants have been carried out. From 9 to 16 o'clock could be reserved, and some staff members went the also perfectly-was the same day everything was fully booked, it was with a few key clicks easily an appointment in the following days to be allocated. Had however the staff (especially the male, dark-membranous) no bock, a gauntlet organized: it has been said, that only for the same day an appointment to be allocated may, and were on this day the a la carte restaurants booked, so you had to on the next day directly at 9 o'clock in the long queue and we hope, then perhaps an appointment, room. The discussion resulted in dispute, and clumsy with payments, i do not benefit from demand could. It was? In the travel catalog, the themed restaurants are inclusive, i voted for the value paid. I dont, as a customer king to be. But as a arbeitsamtbeamten than requestor to be, as a scrounger, the preferential treatment for devious want, that is the prize. So, my final judgment too negative, although i otherwise a eye examined could have been. I was already in the world in many hotels, but the service here is pretty much the worst, and for a premium hotel absolutely inadequate. The service absolutely clearly be improved, then it would be also worth considering, again to come.

  • Sport & Entertainment
    5.0

    Large pool area pleased me well. The gym i thought it was very good, in particular, here you from the staff left alone, it was for example not because of inappropriate footwear condition. And pleased me better than in some other hotels. The evening shows were ok, partly comparable with those in other all-inclusive hotels, partly also better.

  • Hotel
    4.0

    Nice hotel, good designed room, a delicious cool beer from the mini-bar just after arrival, great beach (even with relaxation zone, where the guests not by traders be disturbed), almost no mosquitoes. The best conditions for a dream vacation. But since you have the bill without the mostly completely unmotivated staff... Service is the absolute weak point in this hotel. And if i some evaluations here in the forum read, then i strongly the impression, that individual obviously fake are. This brings me to a more detailed description...

  • Location
    6.0

    It simply can't be better, the location the fantastic sand beach is simply fantastic!

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Hilde
Masses instead of class

  • 4.3 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • December 2012
Due to the size mass processing, huge reception area, impersonal, noisy atmosphere, 80% russians, boring constant music sprinkling, beach by reef protected but very much seaweed, lots of small noisy kids, the spa treatments are very overpriced, also the entrance to the water park, entertainment superficially, so no holiday in relaxed atmosphere, the selection of food and the offer was good, to my time a lot of rain and lots of mosquitoes, in the evening coolly, thus also warm things in december appropriate, on the weekends you get added many locals to the hotel, the space is scarce and the ... rummelplatzatmosphäre rising to unbearable, service at the bars totally overburdened defiance of the efforts of the staff read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Simone
Nice hotel, great beach

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We would gladly come again. Everything great. Room clean and spacious, staff are very friendly, rich buffet and, in addition, 6 restaurants. Two large pool and a children's swimming pool. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sebastian
Lovely hotel with spanish mentality!

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Relaxing vacation with small drawbacks. Well-kept hotel area! Partly problems communicating between guest and hotel staff. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Danny
Great relax vacation in a great hotel, miha!

  • 5.1 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2012
I was now to 2001 and 2008 for the 3. time there. I like next to the friendliness the people especially the size of the hotel. A page is rather loud (with animation and pool bar). The other (newer) side is lovely pleasantly with the more beautiful pool and beach. In this hotel are rather less german. But far more south americans, canadians, americans and russians, but it was extremely nice. We had mistaken have fun with Brazil, Chile, Peru, Russia and the Switzerland. A lovely hotel for relaxing, the at the edge of the arena gorda is located. To ... the right one runs to the lots of hotels (much more ' stress ' at the beach). To the left is' only ' the new hard rock hotel. So much pleasant. I will again one day to this hotel travel. Looking forward on it. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Sebastian
Very lovely beach

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Well-kept complex with a wonderful beach. Is very good for a beach vacation. Only the front desk is overburdened. German not at all and English with Spanish mixed. Apart from that everything was great. We would immediately go over there again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Ulrich
Very recommendable

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Perfect holiday, again and again, nice hotel what here and there small repairs could use. Very friendly staff, great beach and plenty of chairs on the beach! The room service was excellent ( cleanliness, change of towels). read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Darius
Great vacation but with a bad taste

  • 3.2 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
The complex is actually very nice. Only was in the hotel since the foundation not much or never renovated. read more
  • Room
    2.0

    The room had however a magnificent view on the wonderful sea, however was the bathroom under all cannon. Here constantly fell water drop from the ceiling. And the different places. They told us, that this condensation water is. Also the mountings fell almost all down. The mattress had never cleaning and smelled of old sweat. Furthermore there was also lots of small roommates in our deluxe room.

  • Gastronomy
    2.0

    The food has we did not like. In our opinion has the quality this strong neglected.

  • Service
    4.0

    The service was excellent. Here and there should one already times tips spread out.

  • Sport & Entertainment
    4.0

    We only the pool used. There there was nothing to complain about.

  • Hotel
    4.0

    The complex is actually very nice. Only was in the hotel since the foundation not much or never renovated.

  • Location
    3.0

    The location is rather off the beaten track. However we knew that before. If you want something outside of the hotel want to experience, is in the wrong place here or a taxi...

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Pascal
Ideal for singles and couples

  • 5.8 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
This beautiful hotel due to the enormous size ideal for any Kind of vacation. The large the offer for À-La-carte -restaurants and bars, as well as entertainment, disco and casino is remarkable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Distance to the beach
    6.0
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Sascha & Nadine
Unfortunately not recommendable!

  • 2.9 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
So it's songs everything but a 5 star hotel. My girlfriend and i were on the whole rather disappointed and can the hotel therefor unfortunately not recommend. Broken balcony door, water rarely in the room and after several real courteous call at the front desk no movement. In the pool is for cleanliness little attention, but more on the use of chemistry! Delicious... read more
  • Room
    2.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.8
    Restaurants & bars in the area
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Norbert
Great value for money

  • 5.9 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2012
A great hotel, with a Latin-American dominated audience, what very charming was for the eye. Altogether one could say, that apart from now and then Teenagers, the a bit loud at night in the corridor were, because of the disco, you could all together sleep well. Air conditioning it was very good and silent. Absolutely recommendable. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Michael
Barcelo Punta Cana 4 stars complex

  • 4.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2012
For 4 stars all inclusive everything great. Only problem is the flight from Punta Cana back to Germany, as it goes over an additional stop in Santo Domingo, where all the plane to leave and again check through to have been. Airport Santo Domingo is an impertinence, very hot and without air conditioning in the transit area. Waiting time in addition 3 hours that meant that we the flight in Paris Missed, so waiting time. This is a disgrace for all travellers. Both the organizer, as well as the airline company did not mention that there is a additional stopover ... there. See what my lawyer has to say. With the hotel complex nothing to do the is OK. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    5.0
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Günther
Very good small Restrictions

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
The hotel can you with the following restrictions as if seen, recommend: only de luxe room (they have already renovated). Furthermore, we would never more room in the last floor take. These rooms are very clairaudient (the snoring, of the room to the bars you can hear through) we are therefore in a other rooms moved. The service and the food is in the specialty restaurants was great. In the main restaurant is against the service was bad. We were to our table. That was it then already. Drinks we had to get in principle even. In the three weeks ... it is about four times wine had been offered. Since we were already in the food and beverage choices. Check in you have to a lot of time have. In the first two days, we have not managed beach beach towels to get. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Christina
I revised, downward trend confirmed

  • 3.8 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • January 2012
Unfortunately this time a was greatly disappointed impression. SUCH A SHAME! the state of the hotel deteriorated from year to year. Even if we each vacation in the Dominican Republic enjoy, we must here more and more Cut back. We were now already for the third time at Barceló guest and everything is. Read like my report last year. although I usually with nationalities all kind auskomme, I am afraid to say, that the accumulation of Russian guests the whole mood in the hotel has changed. Meanwhile, many Canadians are tame in comparison to the, with the Russian tourists experienced. ... Really a shame, as this with food, alcohol, and also the staff avoid. They speak English and are rarely partly even handgreiflich opposite the service, which mood the more and all other guests negative effects. read more
  • Room
    4.0

    the rooms are big enough, for me personally not a major player, because you usually spend much time there. The bathroom, as well as the rest of the room may a few renovation hand handles certainly use. at the entrance to our shower there were already two tiles on each other, the balcony door was hard to open and if you outside is, you can only hope, that you come back to the inside... the beds are in my opinion wonderfully comfortable, not too hard and not too soft. It is Kingbeds. there is a air conditioning, we worked very well, a TV with numerous programs, including a German (DW-TV), a mini bar, a coffee machine, a safe, a telephone, iron and ironing board iron, two bathrobes and slippers are also available.

  • Gastronomy
    3.0

    Oh well, it is not better! There is a large number of restaurants, many à la carte, however one should do without meals, usually only in countries on the other side of the Dominican Republic are cooked. The Italian restaurant was awful, our hotel's reserve were always at nine o'clock evenings registered, where a heavy meal still get much worse. the Mexican restaurant is very recommendable, you can any court order without hesitation. this year we noticed more, that almost every second glass, some portions rice and rice/ other courts strongly of dishes tasted Agreement means. The glasses in the last'wash stage' with a disinfectant cleaned, the taste leaves a really disgusting throat, such as indoor pool and detergent... Even after we are seated friendly in this problem referred, has changed in the second week. Waiters have undoubtedly glasses exchanged and hard-working, less burdened glasses for us anywhere. I hope, that the in the meantime has improved again. cleanliness and hygiene... Well, if the same mob in a place being wiped appeard and other Body fries ganges up, one has to lose this hardly words. So much it must be mentioned that, the floor all restaurants should have already legs, because it was clean probably for the last time at the opening. Hard, but true.

  • Service
    3.0

    I have no idea, which in the hotel happened, I can but some reasons imagine, as already mentioned in the introduction, but the staff will always be rude and seemed to want to demonstrate proper motivation. at this point, I should like to the few friendly people in the hotel the name: Omar and Anyelo from the bar (lobby) are Marien friendly and relatively quick the service, in addition, Candida and Estela from the bar (lobby 1) Alhambra, Luis from the buffet restaurant and our cleaning lady Maria F. well, it was then unfortunately also fast again. Now and then there is also a smile no dollar bills, but unfortunately little happened on a voluntary basis. The speed of the operations is tedious. That not everything brisk goes as at home it is also clear, but if guests at the bar around 10 minutes to wait, until you finally time will not be ignored and order, then I think this would be very worrying, especially, often not even large rush prevails. the staff speak English and Spanish, unfortunately no German, unless you take the barkeeper a few Breaking in, then after a week you can be drinks also order in your own language. our cleaning lady, I have to praise also. Almost by stealth was the room cleaned every day, even if you are the whole morning there was. in the hotel there is a doctor, a spa, mini club, and much more unfortunately not brought such extras, if you provide the basis for the vacation can not enjoy, because the staff so little trouble, friendly to be, with or without financial injection. in two weeks I have twice made horse-riding excursions. Each time I smelling and very dirty back and wanted to take a shower, I missed the water in the first time it was in the whole hotel none of them and on demand it said, you care about. That means however not, that it must be rapid. It took two hours after all, until I finally with warm waterwash could. Sad! In the second time there was no cold or lukewarm water, but only burning hot! On my call was only after the room number and then immediately cheerful. After about ten minutes I heard outside rumbling and then finally the cooler water. A late-check out was not possible, the hotel was fully booked. Also the as a replacement we never promised shower room from the inside seen. Disappointing, if the departure flight now only in the evening is...

  • Sport & Entertainment
    5.0

    finally, and positive words! the two pools are nice and spacious. You can located between the Parties at the pool and peace at the other decide, what I found most positive see the hotel. If you don't want to, we must not be diverted. there is a large circus trapeze, a swimming pool for the children, the small so much fun and a fitness studio. I would be however a great athlete I would turn on the paragraph. The devices are dated and it looks partly adventurous from, as there is improvised. The treadmill works two years ago still, last year it was broken, it was well disposed. I think, that the gym is cared for, it is most of the time as a coach, with exercises and a training error shows. even if it was continuing items of the agenda is, the animation team made a great effort, the guests to entertained and generates not, is also ridiculous even to make. the Michael Jackson-show is absolute crazy! The lead comes from San Pedro de Macorís and touring weekly by Bavaros hotels. One occurs oneself, as Michael would be there on the stage, a great quality guarantee competence. the rest of the shows after ten years not more Dominican Republic especially exciting, but the live band highlights from other hotel, which are really professional! there is a disco, where various music runs. Unfortunately often repeated this evening, if you didn't other wishes. there is a cafe, and also Wi-Fi, of course subject to a charge. If you want to save, adopted the own laptop with and get Wiki. A variety of shops there is also, however with a dizzying prices! stay in the supermarket after bávaro, if you a few things required.

  • Hotel
    3.0

    Unfortunately this time a was greatly disappointed impression... SUCH A SHAME! the state of the hotel deteriorated from year to year. Even if we each vacation in the Dominican Republic enjoy, we must here more and more Cut back. We were now already for the third time at Barceló guest and everything is... Read like my report last year. although I usually with nationalities all kind auskomme, I am afraid to say, that the accumulation of Russian guests the whole mood in the hotel has changed. Meanwhile, many Canadians are tame in comparison to the, with the Russian tourists experienced... Really a shame, as this with food, alcohol, and also the staff avoid... They speak English and are rarely partly even handgreiflich opposite the service, which mood the more and all other guests negative effects.

  • Location
    5.0

    The distance to the airport is really reasonable, I could not even, how long it takes, because in foreign countries, there is so much to see, that the ERA as the flight passes. the beach directly in front of the nose, hour long Walks by the sea not a problem, unless you were disturbing do at the many other tourists, the beaches the neighboring hotels romp. the next place, bavaro, is approximately 10 minutes on foot from the hotel( with the taxi). We are happy to Moto taxi, but anytime again very adventurous turned out and can be dangerous. ( small tip: Moto taxi drivers take on the table tourist, price negotiate in advance, 200 pesos after bávaro are exaggerated!) the next larger city higuey. It is located approximately 45 minutes on foot. It is also well served by guagua back. Guaguas in Punta Cana are today chic Buses, air-conditioned and safe, the regularly between larger cities commute. Just in front of the hotel on the next bus waiting, securities are helping, price 100 pesos (about 2,50 euros). there were excursions as sand on the sea, the quality is best here at holidaycheck review, if possible. Unfortunately, everything very from Punta Cana far away, beautiful trips like saona or Santo Domingo and mean long time on the target. Nevertheless it's worth it definitely, the giant hotel from time to time to leave.

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Sandra
2007 and now 2012 better

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2012
Now almost 5 years later to the second time... And we were very satisfied. Arrived as a family 2 adults and 2 teens I booked with alltours 2 double room superior with the check-in, you wanted us with 2 large beds content ☹ non-employee, from a detailed description and explicit burden of proof of documents (Duration about 2 hours) we had our 2 rooms with large beds at the 2000 section. Stick to one's guns, even if the reception always smiles and friendly is. Persistent stay! read more
  • Room
    5.0

    the rooms were renovated and in comparison to in the old wing was much better equipped. The bath transportation to and from the hotel is noticeable, you feel comfortable. Although dripped some of the ceiling in the puddles air conditioning... But which is it, one must also make drawbacks. The service was good, always after filling drinks, clean. No incidents.

  • Gastronomy
    6.0

    A super buffet at all times, new year's Eve was simply fantastic, it was one-time served. If you didn't find anything here the probably nowhere a bit ☺ so really delicious and always kept warm.

  • Service
    6.0

    The whole 14 days we never tip given, only with the leave. And even without a tip we were always nice and friendly Staff opposite.

  • Sport & Entertainment
    6.0

    The new pool area is great, nice and quiet and clean. You would like more entertainment, you should keep to the pool with a pool bar.

  • Hotel
    6.0

    Now almost 5 years later to the second time... And we were very satisfied. Arrived as a family 2 adults and 2 teens I booked with alltours 2 double room superior with the check-in, you wanted us with 2 large beds content ☹ non-employee, from a detailed description and explicit burden of proof of documents (Duration about 2 hours) we had our 2 rooms with large beds at the 2000 section. Stick to one's guns, even if the reception always smiles and friendly is. Persistent stay!

  • Location
    6.0

    The beach was a dream, as already before 5 years. Beach chairs are available to about 10:00 A. M. still sufficient, but it was nothing more to get. In the area there is nothing, unless you drive with the taxi out the direction of the city. But since we spent a pure relaxing vacation wanted to do, we were in good hands.

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Rita
Everything flows, not the service

  • 4.0 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2011
Huge area, 800 rooms, long distances, many Canadians, South Americans, Russians read more
  • Room
    4.0

    we had only a standard room, then we got a freshly renovated, however without bathrobes. At first we had two beds, one, but we got an extra blanket, it was. In the second one flat screen TV, but we didn't go to watch TV on vacation, only watched TWTV. safe was free, the mini bar was filled daily filled, eventually we got, what we wanted. In the second room was also a great balcony with beach chairs, however it always smelled like food or smelled of what other. the hotel smelled strongly of bleach used also chlorine!

  • Gastronomy
    3.0

    There is a buffetand several specialties restaurants. You get per week a visit there, you could also, a additional to get, is however quite impossible. (in the restaurants it was alright partly the ceiling). The service can be very bad. in the buffet the restaurant there were theme evenings, the same every week, but was not noticeable. the replenishment of drinks was often self-service change of scenery. the quality of the drinks at the beach bar was worse than in the lobby bars.

  • Service
    2.0

    the cleaning of the rooms was good, the woman very friendly (i speak Spanish), in all baths it dripped from the ceiling, we once in surge a better room moved, that was it but also not better, the travel guide was unable, ma had to organize this. Been to complaints with perpetual delay received. in the restaurant you had to wait times, until we were buzzed in, then you could menu of the previous guests on the tablecloth admire, then it took time, has been set up, and the way to the desired drinks were again with waiting time connected. there was a few exceptions in the bars.

  • Sport & Entertainment
    5.0

    Two pools, beautiful beach, the beach chairs were however already antique and extremely worn. sport we didn't used, although there were swimming mostly with vinegar was. the shows in the evening up to a few exceptions professional made, are the Michael-Jackson-imitations and band. The previous Icebraker primitive, but the men have voluntarily on the poor take. Apparently there was every day fresh towels, but we once had five! Days wait. Both the quality and taste of the towel Output was lousy!

  • Hotel
    4.0

    Huge area, 800 rooms, long distances, many Canadians, South Americans, Russians

  • Location
    6.0

    direct at the beach convenient, but swimming was only bad possible, it is a few overpriced shops there, excursions from the various operators

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Albert
Underground

  • 2.6 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2011
As Canadian ballermann vacation, Caribbean non-existent; food American, completely tasteless, salt, pepper, spices do not seem to be discovered; alleged specialties restaurants still less highly recommended as the buffet, there is also every day the same with other Name. read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Horst
Recommended with caution

  • 5.3 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2011
The general four starsHotel standard is compared to four other Punta Cana hotels I know very well. My so-called De luxe room was not luxurious, but very good. Before allerm no mold, no musty relaxing aromas cloakroom parts in the closet and in drawers. The rooms have been renovated, nothing broken, flat screen television, bathrobes, slippers, plenty of towels and thorough cleaning! No noise from inhabited Neighboring rooms! Beach in front of the hotel is wonderful, swim in the sea, but due to strong waves very strong undercurrents impossible. Sea is occasional seaweeds very clean. The condition of the beach ... chairs at the beach is a disaster. They actually ought to be in the trash. The hotel is very noisy. The construction in the colonial style (main restaurant and two lobby bars) all the sounds extremely halls. In the restaurant and in the entire hotel area were constantly noisy schäppernde dishes-transport car. The beach directly in front of the main building building three until 17:30 o'clock extremely noisy. The announcements are more than annoying and the music usually gray a detention, nerve slaying, aufpeitschend rapartig. The six specialties restaurants quality excellent. The rooms may be nicer, however, if you are the subject of restaurants accordingly to the portion of the Russian guests is extremely high. More than about ten German tourists should not be meeting here. The manners of the Russians are more than just took some getting used to. The manners is also well known. They are the staff of the hotel very condescending towards on. Nevertheless you will of head waiter, bar staff noticeably preferred. Not a single Canadian or German vacationers was ever tried to hold a conversation. The drinks at the bars are excellent. However, I have been cocktails occasional in plastic cups, the Russians only served in glasses. The Christmas lights and decoration was incredibly expensive. The first December to 17 o'clock it's a party at the start of advent organized. Very, very much trouble and efforts. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Distance to the beach
    6.0
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