Hotel Grecotel Club Marine Palace(4.5 stars)

74057 Panormo Kreta View on map

Average rating

689 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.4
  • Location
    5.0
  • Food and Drinks
    5.1
  • Sport & entertain
    5.2
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Martin
A cafeteria and Rimini feeling at the pool
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2013
Grounds were nice and spacious. Main restaurant was unfortunately a total failure. Boring, uninspiring, poor variety, often overcooked, not suitable for people with Aldiana, Robinson or Iberostar feeling well and, where appropriate, the higher are charged can or want. Good were the specialty restaurants, at least to the normal level of a 5 star resort have cooked. Showed that the do know is available, only cost is not being implemented. As in any club, there were friendly and less friendly hosts, and guests. Child-friendliness when we Aldiana and co clearly experienced better. Children up to about 7-8 coming to softdrinkspender ... not at all. The few ramps for buggies were still categorically cluttered. For families with infants rather not recommended (ours are 1+5). Finally nice hotel, miserable kitchen with exceptions and there again next time Aldiana read hotel review
  • Room
    4.0

    Everything in order was already a bit older.

  • Gastronomy
    1.0

    Disaster... Except for the extrarestaurants... See above... Also a lot of chairs stood too narrow and much too loud.

  • Service
    4.0

    Sometimes good, sometimes less as almost everywhere

  • Sport & Leisure
    3.0

    Umbrellas to the floor bolted and close together. Rimini feeling... With infant bad since you don't always enough shade can provide, without with its (russian) neighbours over sense and nonsense of ownership and eigentumsansprüchen on the thrown shady exchange

  • Hotel
    3.0

    Grounds were nice and spacious. Main restaurant was unfortunately a total failure. Boring, uninspiring, poor variety, often overcooked, not suitable for people with Aldiana, Robinson or Iberostar feeling well and, where appropriate, the higher are charged can or want. Good were the specialty restaurants, at least to the normal level of a 5 star resort have cooked. Showed that the do know is available, only cost is not being implemented. As in any club, there were friendly and less friendly hosts, and guests. Child-friendliness when we Aldiana and co clearly experienced better. Children up to about 7-8 coming to softdrinkspender not at all. The few ramps for buggies were still categorically cluttered. For families with infants rather not recommended (ours are 1+5). Finally nice hotel, miserable kitchen with exceptions and there again next time Aldiana

  • Location
    5.0

    Nice bay, little beach but nice

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Helga
Recommend it. Come back
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Optimal size and rooms. Good condition, cleanliness could be a little better. All inclusive was very good. Many russians, but also mixed clientele. read hotel review
  • Room
    3.0

    Rather small and a little dated. Mini bar only with water. Cleanliness in the bathroom and toilet needs to be improved. Mirrors and fixtures were not clean.

  • Gastronomy
    5.0

    Quality could be better, but quantity is outstanding. Clean and hygienic flawless. No tipbox at present. A shame.

  • Service
    5.0

    Staff friendly, very good foreign language skills. Room cleaning okay.

  • Sport & Leisure
    6.0

    Beach was just beautiful and pleasant. Enough chairs and umbrellas available.

  • Hotel
    5.0

    Optimal size and rooms. Good condition, cleanliness could be a little better. All inclusive was very good. Many russians, but also mixed clientele.

  • Location
    6.0

    Situated right on the beach. About 3 minutes walk to the village. Walk small excursions possible. Good bus service.

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Tine
Very nice hotel for families with children
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2013
Very nice hotel right on a small bay. Very good condition, unfortunately somewhat isolated. read hotel review
  • Room
    5.0

    We had a family room with sea view. A master bedroom with balcony and view of the sea, a separate kids room (unfortunately without door, it was somewhat unfortunate). Bathroom with a bathtub, but no shower.

  • Gastronomy
    6.0

    Three theme restaurants (greek, italian, asian), the each once per week could be visited. Great food, absolutely without drawbacks. The main restaurant with buffet also great quality, very varied, a lot of typical food. For travellers without children is the noise level in the restaurant but certainly not very pleasant. From my perspective, was a typical family hotel, not singles or childless couples should be visited.

  • Service
    6.0

    Very friendly staff. At the reception german-language staff, in the restaurant, you could rather communicate in english. Rooms were always exemplary cleaned. The kids club was really great. Made for a very serious impression, the entertainers were very welcoming and child friendly and had a lot of organized ( zirkusshow with the kids, lantern parade through the village, kids disco in the evening)

  • Sport & Leisure
    5.0

    Very good fitness (Zumba, bbp etc.) , the children's entertainment was really great (see above). Enough beach chairs at the pool and beach (although the hotel was fully booked). Disco for the adults unfortunately not available.

  • Hotel
    5.0

    Very nice hotel right on a small bay. Very good condition, unfortunately somewhat isolated.

  • Location
    4.0

    The next place panormos is approximately 10 minutes away. Very nice town, however in about 1 hour can be visited. Just a few stores with typical souvenirs and a few taverns. Regular bus connection to the next larger city every half hour, the transfer but takes about 50 minutes. The hotel is situated right by a small bay. Really small, but very fine sandy beach and relatively shallow access to the sea.

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Tatjana
Nice holiday for families
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2013
The hotel has 316 rooms. The hotel is relatively clean. Here and there could be cleaned better (mainly at area). With all inclusive you get a wristband. One must only (on request) a white map present. In the lobby is free wi-fi. Thus many people/young people, mainly in the evening in the lobby, with the cell phone and/or laptop next to each other to sit and talk. With too much rush for the wi-fi the connection is very, very slow. Computer's are also located in the lobby for free surfing. The view at the screens you get augenkrebs. Guest structure: ... many eastern europeans, some french, english and german. In the time where we were a holiday in Bayern and Baden-Württemberg. Thus was many families with children since, in the end came families with babies and retirees. Entertainment, but not to participate, that was annoying. You look at the program, when and where a bit takes place and with or leave it. Dlrg on site. Very nice lady who the children swim teaches or helps badge to erlangen. The hotel is very child-friendly and designed. Paddle boats locally, jet skiing, Banana Boat against fee read hotel review
  • Room
    5.0

    The rooms were fine. A pack-n-play for our baby was in the room. A tv was available, as well as a hair dryer. Telephone. On the balcony was a table and two chairs and a device for laundry/wet clothes hanging space. No kettle. The mini bar was stocked with a bottle of water, which daily renewed. The bathroom consisted of a bathtub, a sink, hair dryer and towels. Blue towels for the beach/pool were provided. The bed i was personally not so comfortable.

  • Gastronomy
    5.0

    There was a main restaurant and 3 à la carte restaurants (greek, italian, chinese). The lobby bar was only open in the evenings. But one gets his drinks at the pool bar and at the main pool. Lunch you could either eat in the main restaurant or in the tavern at the pool, with the main restaurant more variety of food. In the main restaurant it was from the atmosphere was a bit louder and more hectic. One noticed, that it was a family hotel. There was a greek corner, many salads, tzatziki of course, a corner, where always fresh meat cut, and show cooking. There is also a corner the kids buffet calls. Everything here is on an equal footing the small arranged or for babies, where it mashed potatoes, pizza, pasta etc. Returns. Unfortunately the tables were very close together and the highchairs may often be cleaned. The meat was sometimes a bit dry i think the pizza for lunch was very delicious. There were noodles every day, otherwise also moussaka, a lot of fish and lots of fruit. All in all you can't complain about the food. One was full and the food is very delicious. The selection at the dessert was great and very delicious cakes. Ice cream, cake and fruit gives it all. Once a week is the food ' kids' the motto. Here there are then clowns the luftballontiere crafts and even a schokobrunnen. Every evening one can popcorn get. The à-la-carte restaurants were delicious. Chinese we had not used. For these restaurants you have to register. When we went the ratz ratz. Others have had to partly an hour for a reservation waiting.

  • Service
    6.0

    The staff is very, very, very friendly! There you can say nothing. They spoke greek, german, english and even russian. The rooms were always thoroughly cleaned. But sometimes kekskrümmel on the soil forgotten or overlooked wegzufegen. The required doctor or doctor came on request at the front desk within 10 minutes. The price was more than fine. The TUI entertainment deals with children in the club. This is divided between the mini club and maxi club. A sports and fitness programme is also available. (Boccia, water Volleyball, water aerobics, aerobics, Step-aerobics, body forming, football, etc.) The entertainment (i only have the sports area in other words fitness transacted) are great. This best fixed shoes. It works but also barefoot-who no sneakers there. On site is also 6 days a week a lady from TUI, where you car and could book excursions but also of information. Opposite this lady sitting in the lobby a gentleman of the europcar car rental. Personally i would next time through this book. Our car from TUI was the last drecksauto and more expensive than europcar. After exchanges with other holiday-makers had these with europcar a new car, greater than our and even gps-and this about 20 Euro cheaper receive. In the town one can rent also cars. Since i however not to compare prices. The reception staff spoke all languages and is, as well as the rest of the staff, very friendly and courteous. (0-8-15)-buggies are provided by the hotel. Most people had their own buggy for everyone.

  • Sport & Leisure
    4.0

    Sport was great. I miss it still not twice a day my sport to make. The fitnessfläche is covered and you have the sport view of the sea. The Volleyball-, and fußballfläche is not covered and therefore sunny. There are three pools. The pool chairs were unfortunately pretty close together and not really move (shade or sun) On the so-called active pool for example water aerobics or water Volleyball instead of. There was very loud music. There is a entrance into the sea over pebbles leads. There is also a small sandy beach. Also here the beach chairs were very close together. The water is very clean. But borders a leash the motorsportbereich from (here are jet skiing, and pedal boats). Which is however not a problem. Somewhat farther back, another small stretch of beach. You can choose, where you want to lie. Showers were at the pool and sea.

  • Hotel
    5.0

    The hotel has 316 rooms. The hotel is relatively clean. Here and there could be cleaned better (mainly at area). With all inclusive you get a wristband. One must only (on request) a white map present. In the lobby is free wi-fi. Thus many people/young people, mainly in the evening in the lobby, with the cell phone and/or laptop next to each other to sit and talk. With too much rush for the wi-fi the connection is very, very slow. Computer's are also located in the lobby for free surfing. The view at the screens you get augenkrebs. Guest structure: many eastern europeans, some french, english and german. In the time where we were a holiday in Bayern and Baden-Württemberg. Thus was many families with children since, in the end came families with babies and retirees. Entertainment, but not to participate, that was annoying. You look at the program, when and where a bit takes place and with or leave it. Dlrg on site. Very nice lady who the children swim teaches or helps badge to erlangen. The hotel is very child-friendly and designed. Paddle boats locally, jet skiing, Banana Boat against fee

  • Location
    5.0

    The hotel is located in a quiet area convenient, about 20 kilometer from Rethymnon. After Chania with the renting car about 2 hours Walking distance (about 10 minutes) you can visit the small town walk, where it souvenir shops and tavernas. Post office and pharmacy. It is a small village with a few shops. But very sweetly and not like that routistic held as in Rethymnon. Before the hotel there is a small convenience store (books, magazines, pampers, souvenirs, postcards and schwimmbedarf as schnorchelzeugs, air mattresses, balls, etc.). In the town this is however more favorable to purchase.

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Tanja
It dreams really true!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
We enjoyed our summer 2013 in the Grecotel marine palace. It was a beautiful holiday in a great hotel. It is a hotel with an exceptionally good and diversified all-inclusive offer. The guest structure is multicolored mixed. At least in august were - unlike the other descriptions here HolidayCheck - not 80% of the guests were russian. Certainly were also russian guests here (whose behavior but not negative noticed), beside deutschspachigen guests but there were also many french, british, spanish and greek here. Mainly families, since it was a TUI-Family-hotel. read hotel review
  • Room
    6.0

    Many, many thanks, that we such a great room.

  • Gastronomy
    6.0

    The quality of the meals and beverages is very, very good. And the selection was enormous - if you didn't find anything here, the takes place nowhere a bit. In the main restaurant there was also very beautiful places on the terrace, even during peak season there's a free space. Beside the main restaurant one finds several specialty restaurants. Here you have a spot, but the really only minimal wait was worth it really. Very delicious, very stylish, - just perfect! The food is served here, you have the choice between several delicious dishes. The duck with the asians - hmm delicious! In the main restaurant there is also a large selection of typical on the cretan food. But also, for example, a kids buffet, the not only fries are served. Moreover, we have never experienced something like that, that the food was cold! Except for food, the cold to be served must, such as salad. Criticism of the gastronomy i can really didn't understand!

  • Service
    6.0

    The service is really herausstellenswert. Everyone was very, very friendly, no matter, whether cleaning personnel, gardeners, service - the management is very present. About the handling of complaints i can't say: if it problems give should - in the 2 weeks we had here no - this would but certainly very quickly within the meaning of score to be resolved. The room cleaning was great and always very thorough.

  • Sport & Leisure
    6.0

    At the beach and at the pools there were free beach chairs and umbrellas, you always found a place, the one like it. The number of the pools is enormous, especially nice for small children is the aquapark with depths from 10 centimeter and a beautiful children's slide. For children from about 6 years, the aquapark somewhat boring, but but the many other great pools and of course the sea. If you're looking for lots of pools and great pools sets, with a reservation here certainly no mistake. The kids club is very good, especially the maxis, because there really was often abschiedstränen. Not we used the swimming instructor, but throughout the hotel (!) there was constantly (!) only positive of their. Parents and children were absolutely loved the swimming instructor and in the evening on the stage at the small many swimming certificate will be assigned.

  • Hotel
    6.0

    We enjoyed our summer 2013 in the Grecotel marine palace. It was a beautiful holiday in a great hotel. It is a hotel with an exceptionally good and diversified all-inclusive offer. The guest structure is multicolored mixed. At least in august were - unlike the other descriptions here HolidayCheck - not 80% of the guests were russian. Certainly were also russian guests here (whose behavior but not negative noticed), beside deutschspachigen guests but there were also many french, british, spanish and greek here. Mainly families, since it was a TUI-Family-hotel.

  • Location
    6.0

    With the bus one drives about 50 minutes to 1 hour 20 minutes to the hotel, depending on, how many hotels were driven to. The hotel complex is located directly on a small sandy beach. From TUI numerous well-organised excursions were offered.

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Ulrike+Michael
Always again Grecotel marine palace club
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2013
We were here for the 2. time and didn't regret it. It was again a great holiday. The hotel was a huge area in a slope is built. On the opposite side of the hotels located the suitenbereich. It looks like a small village. There are rooms in the main building and in bungalowform - what eveything looks like a small village. The hotel's condition was a 4.5 star hotel adequate. Also the cleanliness was good, toilet facilities, always clean, empty plates, and cups were cleared immediately. In this hotel there was only all-inclusive, one must only an all-inclusive ... card plugged. Wi-fi in the reception area. This worked well. The handyverbindung was excellent. We always had a cell phone signal. Since this hotel is geared towards families is, mainly families with children there on vacation. However that didn't bother us - we knew what we booked. The structure of the guests shared on circa 40% greeks, about 20% russians, and germans. Also austrians and swiss were represented. read hotel review
  • Room
    5.0

    We had a bungalow with a partial ocean view. The room had a sufficient size for us. The furniture was a bit worn, which did not disturb us however. The room was always clean. We had a terrace with a table and two chairs, the view was great. We had each 2. day a bottle of water in the fridge. There was a tv with about 5 german channels. The air conditioning system functioned perfectly.

  • Gastronomy
    5.0

    There was a main restaurant and three theme restaurants (asian, greek and italiniesch ). About the topic restaurant i can't say, since we only in the restaurant ate. I know only, that a reservation is necessary. You could eat lunch in the tavern or eat in the main restaurant. In the tavern the selection was not so large. In terms of taste, the food was good. It was always warm and when something ran out, it was immediately refilled. There were different theme evenings. Unfortunately we got the week where it almost daily greek cuisine which didn't taste. But that was not at the quality of the food, but because we a bit fussy are. But if Greece will, then just have to expect that it much greek food there. The fruit buffet was huge, desserts and cakes and pudding were great. Everything was very nicely arranged. There was a private kids buffet, where it usually pizza, spaghetti, meat and mashed potatoes ga Smoking and non-smoking area is provided. We arrived at 7:00 p. m. to eat, since it was still quiet. With the breakfast at 8:30 there was more going on. In the restaurant itself it was a bit louder, on the terrace was the noise level okay. The breakfast was made to order coffee table. In the dinner you were asked, whether a wine should be, then also to table was brought to our room. There were always enough waiters on the way, who empty plates just wegeräumten. Mornings and afternoons there was a fresh crepes. In the afternoon there was additonaly also cake and snacks. There were some bars. The drinks were very tasty. There was vending machines with premium brands such as Coca-Cola and sunday Also coffee and dte always gave it.

  • Service
    6.0

    We were received very nicely. To the greetings there was an orange juice and erfrischnugsgetränke. Since we a Grecotel club card have, we had no registration forms to fill out any more. Further we received a welcome letter from the manager and an invitation to the agreco farm. I have already prior to a reservation made by email, which worked super. At the reception there was always someone who spoke german. No matter how late it was and what it gone - there were all the staff throughout the hotel very friendly and hard-working. A doctor was always 24 hours attainable.

  • Sport & Leisure
    5.0

    There was 6 times per week an entertainment program, which we did not use however. The entertainment was above at the main pool took place. In the evening there was daily except for saturday a programme. Once there was an acrobatics show, another time a comedy show. Also a beach party took place. The shows were really great, a high on the animation team. There were some pools in the area, but we didn't use it. We were daily at the beach. Of course, also in this hotel reserved beach chairs, but you could still almost always a free pool chair. The chairs and screens were in good condition. On the beach they had a bar, where drinks and ice cream and fruit to be. Sometimes a waiter passed and brought drinks to the pool chair. On the beach they had showers, toilet and changing rooms. The sea was clean and clear. One day we had high waves and red flag, there were lots of seaweed in the water. A lifeguard was at the beach every day. Water sports such as jet skiing gave it against fee. Were in vain use the pedal boat and canoe.

  • Hotel
    6.0

    We were here for the 2. time and didn't regret it. It was again a great holiday. The hotel was a huge area in a slope is built. On the opposite side of the hotels located the suitenbereich. It looks like a small village. There are rooms in the main building and in bungalowform - what eveything looks like a small village. The hotel's condition was a 4.5 star hotel adequate. Also the cleanliness was good, toilet facilities, always clean, empty plates, and cups were cleared immediately. In this hotel there was only all-inclusive, one must only an all-inclusive card plugged. Wi-fi in the reception area. This worked well. The handyverbindung was excellent. We always had a cell phone signal. Since this hotel is geared towards families is,, mainly families with children there on vacation. However that didn't bother us - we knew what we booked. The structure of the guests shared on circa 40% greeks, about 20% russians, and germans. Also austrians and swiss were represented.

  • Location
    5.0

    The hotel is located in a quiet location. If you go out possibilities searches is here wrong. The distance to the airport is approximately 50 minutes. The beach is directly at the hotel. There were two beach sections. The pool chairs were for free. The next place was called panormo and is about 10 minutes. There was a small souvenir shops and tavernas. Rethymnon is approximately 20 minutes away. There is a public transit to. It hibt a trolley with which one a round in the area can turn. Excursions can TUI-travel agent will be. In panormo there were possibilities to book excursions.

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Annika
Wonderful family vacation!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
Super holiday, We felt really comfortable, the staff was really very friendly and helpful, some reviews i feel personally really as impertinence.! The food was brilliant! The complex is really nice and above all large. Despite many guests we didn't as crowded felt since it was so big and everyone its place, the show acts in the evening were great and in general, it was really a lovely vacation, we visit certainly not for the last time the hotel Grecotel club marine palace. Top holiday! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Stefan Simm
Pleasant stay but too many russians...
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2013
A lovely vacation however to our taste clearly too many russians... It is a suitable with a great view on the sea. We went away as a family and were therefore just right. Singles or couples without children, we would not recommend the hotel. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Weiß
A super vacation 100% recommendation
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2013
We were 10 days in this hotel and would definitely for families recommend it. Particularly good if you have several children, the maybe a larger age gaps have. There was something offered for everybody. You have no long time have. We were all around satisfied. Whether the program, the sports program or in the evening. There was always something going on. It is also a boat trip with a pirate ship is offered, with the children through the hotel's german-speaking entertainment team busy. Unfortunately, we had bad luck, the trip had to be canceled, as the weather did not. (force ... majeure) It is definitely to recommend a trip with the rental car, conveniently located in the hotel. The old port Chania is an absolutely worth a visit. We stayed on the way back a stop at the kourna lake for bathing made., it is a freshwater lake. Also to be recommended. A successful vacation overall, the value for money was. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Monique
A very good holiday with very high relaxation value
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2013
Promises are kept, very good quality. Excellent for a one time vacation with two small children in the low season. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Nicole
Great hotel with in need of renovation.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • May 2013
Really great hotel, but in need of renovation; Couples with small children were all-inclusive travel disadvantaged, since in the evening no bar-stay possible, also no drinks (for example wine) on the room is present and not be handed over. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    6.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Nic
Top hotel-gladly again!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • May 2013
The area is very extensive and nicely laid out. The rooms were spacious and were cleaned daily. Universe inclusive achievements were good to very good. The guest structure was mixed. Many germans, but also a large number of russian guests. read hotel review
  • Room
    5.0

    We had a double room with extra bed and got a family room consisting of 2 rooms, a bathroom and a balcony and a beautiful sea view. The rooms were good equipped. Air conditioning, minibar, telephone and tv available. Everything top-just the balcony was for three persons somewhat too closely, but we were anyway hardly on the balcony.

  • Gastronomy
    6.0

    In the main restaurant one could breakfast, lunch and dinner take. There were also 3 specialty restaurants (greek, italian, asian), which we unfortunately did not try, as we despite all inclusive also times in the interior 'typical greek' food. The selection of dishes was very big. One evening there was even a fischspezialitätenabend. The only thing which us with the food didn't like, were some russian guests, the your plates always fully loaded and leave the half have. Moreover these guests on almost every table a tray computer with the children (from 6 months) quiet in the zeichentrickserien walked. That was sometimes a bit disturbing.

  • Service
    6.0

    The staff was very friendly and attentive. The service staff in the restaurant was super nice! Many employees spoke german! The rooms were as already mentioned cleaned daily and tidy. Trolleywood -kinderland top! Our daughter was from the entertainment team was very impressed. We had no complaints, but the frontoffice always very friendly and tried hard.

  • Sport & Leisure
    5.0

    There were three pools. At the main pool, it was quite noisy, but it was now time the animation program took place. If that does not fit, which can on one of the other pools avoid. Entertainers were friendly and not pushy. There were many sports, such as aqua fitness with other - i can only recommend, Volleyball, football, yoga, aerobics, water polo... For kids there was a kids club and a teens club during autumn holidays. Beach and pool were clean and tidy. Here you could only plastic cups, what some guests were unfortunately not very interested. What i particularly to emphasize must: occupy couches was forbidden and i have never experienced something like that, that you stopped. At 10:00 o'clock one got still without problems free beach chairs.

  • Hotel
    6.0

    The area is very extensive and nicely laid out. The rooms were spacious and were cleaned daily. Universe inclusive achievements were good to very good. The guest structure was mixed. Many germans, but also a large number of russian guests.

  • Location
    5.0

    The hotel is very close to the village of panormos. Distance to the airport about 50 minutes. Trip to Rethymnon and Chania recommendable. We had the whole time a rental car. Beach is in a small bay and is clean.

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Johannes
Great holiday!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • May 2013
We had here on HolidayCheck partly bad reviews. A person complained about the lack of selection of cheese in the breakfast buffet. I can only laugh! Huge selection and really good food from the early morning until the evening-there we felt like in paradise. Yes-there were lots of russian guests present. No-they were not on, were not loud and behaved not unpleasant and unpleasant. Dinner in the large dining room was actually a certain background noise coined/shaped. Due, that the hotel very big and a lot of people to feed has, is the for me simply the logical consequence. Also ... were very many families with children here and children are evenly loud. A one-year-old child, the best management of the world do not have a better table manners teach, or a toddler the wines may ban. We provided us easy remedy by late for dinner were. So from 8:30 p. m. it was a bit more comfortable. All in all, we liked the vacation really enjoyed and we would choose the hotel again. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Beate Maria
Nice family hotel but no luxury
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
A nice family hotel but not a luxury hotel, very friendly and also child-friendly staff, equipment in the rooms has gotten a bit old, the water in the pool was very cold! To cold for small children. With 4 stars is this hotel good review but no more. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Birgit
Wonderful relaxing vacation;-)
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
We have the wonderful location ( apart from the Städtetrubel ) with beautiful sea-and mountain views and small bays very much. The food is luckily with many Greek specialties prepared. A Badetripp with the tretboot we found very worth it. We recommend, snorkeling equipment with you. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Eva
Spectacular-however not end of October
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2012
We were to this hotel transferred, as our booked already prematurely was closed. But we met it to. A really beautiful hotel on a beautiful, small sandy bay. Facilities with 5 pools, besides the restaurant still 3 specialties -restaurants, the all delicious cooked. Almost every wish was fulfilled. Particular emphasis should be on the always friendly and good tempered staff! So I have rarely experienced. Many germans tourist, but one had to mostly speak English. Should nowadays probably also no problem more. The complex consists of several 2-storey buildings and is very well maintained. We had all-inclusive - also there ... there was the full program. Evening entertainment done by a German TUI-team, the very to the stuff put. The lobby-bar was well stocked and evenings well visited. Alone the weather was end of October not the best. 2,5 days continuous rain and thunderstorms. Thus one must be at this time but be prepared. Nevertheless it was in the hotel not boring ( wellness area, indoor pool, massages etc.) We recommend this hotel with a clear conscience gladly further. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Klaus
Dreamlike family vacation!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Great hotel, with extremely helpful staff ( in particular front desk and Gästemanagement ), great children's entertainment, varied kitchen and a touch of' luxury'. If you stay here something to moan about has...? read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    4.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Rolf
Great short break, paid off
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
So it can go, math I, the always said ' don't Greece' now has to conclude, that I absolutely next door! My wife was right! Super TUI-Grecotel Marine Palace, great service, fantastic entertainment, delicious and varied food almost around the clock, tasty drinks and also still luck with the weather (30,10.-8.10. 2012) Canoe and pedal Boats, safe and a tv, fridge on 'm room, everything in all-inclusive included. Especially the kindness and the commitment of the staff should be explicitly mentioned. Especially worth mentioning: from 4:00 P. M. there was delicious Crêpes ( Nutella, Cinnamon & ... sugar, etc. Pp). But only praise is not, we have long time to decide, whether it is also anything negative to say, yes, but no K. O. -Criterion. The beach is for the number of people a little too small (40 meters Length, 10 meters wide, about 110 loungers!) the rotating the chair toward the sun is the neighbors almost his butt into face:-). On the sun terrace at the main pool moved square Bongossi tropical timber-boards started already at, at various places to splinter, so I my wife a beautiful Splinter from the sole extract had! The same Halls are also at the main pool, lower basin direction shower, there formed by constantly überschwappendes water a slippery-slippery Belage on the or the other ( hello Jenny:-) ) suddenly the Podex began. Oh well, the Laugher they had in any case on your side! In short: great TUI-Grecotel Marine Palace, again at any time, greetings to the 4:15 P. M. beach volleyball force, especially greetings to 'Professional' Karl-Heinz gene. Charlie, EA femina lepida Tanja, Anni and KKN (canoe buddy -Nick)! geschr. 13-10-2012 Rolf & Petra read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Andreas
Vacation from the start!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
From the moment of arrival we had vacation. From the suitcase until the application was made clear to us all taken. Until the day of departure we felt in good hands The points, we not been evaluated, we didn't use and can therefore no statement meeting. Nevertheless the hotel at the end of the season was, we didn't the feeling, that the service and the quality deteriorated. On the contrary, the staff were very friendly and 'good mood'. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Claudia
Nice hotel with very pleasant staff
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
We had a family room with a partial sea view, we got a suite on the opposite building of the marine palace suites. The room was huge with a kitchen, a huge partly covered balcony and sea view. The room was tidy. Unfortunately, it was to the street location, in the no big traffic but it was around the hour buses etc. Without the engine off and signal reverse, partly from 6 o'clock mornings. Further very negative point was the bed, impossible here relaxed sleep. After 1 night we had back pain. The staff at the hotel was extremely friendly ... and gave us a cocosmatte on the usually latent mattress, was nothing helped. Also a room change was offered, but all rooms have the same beds \u263a the bed was no 5 star hotel. Since we are non-smokers, we found it very annoying, that the badezimmerbelüftung constantly smoke into the room moved, as well as on the window (under our room was the office) The food we found very good and always plentiful. We had all-inclusive. If you want, you can around the hour food, because it constantly gives somewhat, plenty of choice, all great and fresh. In the afternoons there are even fresh crêpes after choice. The animation was also absolutely great! And: who wants action remains at the family pool. Who wants silence with 4 other pools, so you can retreat. There was also a deck above the sea which is a great place to relax without children's cries. The 3 restaurants are partly recommendable. Our absolute favorite was the italian. Who to this hotel drives must resistant against russians and their language are. The guests conduct a discreet and are not rude, but it is no fun around the hour russian in extreme volume to hear, because this nationality think you understood them not, is almost cried. Very strange, it is also, if the karaoke evening a russian song singing with violent soldatenvideo in the background. read hotel review
  • Room
    5.0

    I above already described

  • Gastronomy
    6.0

    Everything was fresh and good, varied with theme nights

  • Service
    6.0

    The staff are very friendly, fast and you can well in english, partially even in german. The rooms are daily made, fresh towels there are also daily, cleaned not always very thorough, the is however a matter of opinion, many it, i find it very strange, when the mirror 1 week despite pollution is not cleaned, or in the bathroom not even briefly about a schrankt washed, the toothpaste sticks. If you have a complaint or a problem has, about it worries immediately, because it all, that one probably-feels

  • Sport & Leisure
    5.0

    Nice clean pools, a family pool was good entertainment, at all other pools one can also find good to relax and your peace have

  • Hotel
    4.0

    We had a family room with a partial sea view, we got a suite on the opposite building of the marine palace suites. The room was huge with a kitchen, a huge partly covered balcony and sea view. The room was tidy. Unfortunately, it was to the street location, in the no big traffic but it was around the hour buses etc. Without the engine off and signal reverse, partly from 6 o'clock mornings. Further very negative point was the bed, impossible here relaxed sleep. After 1 night we had back pain. The staff at the hotel was extremely friendly and gave us a cocosmatte on the usually latent mattress, was nothing helped. Also a room change was offered, but all rooms have the same beds \u263a the bed was no 5 star hotel. Since we are non-smokers, we found it very annoying, that the badezimmerbelüftung constantly smoke into the room moved, as well as on the window (under our room was the office) The food we found very good and always plentiful. We had all-inclusive. If you want, you can around the hour food, because it constantly gives somewhat, plenty of choice, all great and fresh. In the afternoons there are even fresh crêpes after choice. The animation was also absolutely great! And: who wants action remains at the family pool. Who wants silence with 4 other pools, so you can retreat. There was also a deck above the sea which is a great place to relax without children's cries. The 3 restaurants are partly recommendable. Our absolute favorite was the italian. Who to this hotel drives must resistant against russians and their language are. The guests conduct a discreet and are not rude, but it is no fun around the hour russian in extreme volume to hear, because this nationality think you understood them not, is almost cried. Very strange, it is also, if the karaoke evening a russian song singing with violent soldatenvideo in the background...

  • Location
    6.0

    The complex is extensive teressenförmig at the sea laid out. A way leads directly to the beach, is comfortable you are about minutes at the beach. Directly opposite there is a small supermarket, in the hotel there is a shop and a jeweler, very expensive There were very many excursions for everyone offered, you can but also good by bus or cab the area explore

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