Hotel Grecotel Club Marine Palace(4.5 stars)

74057 Panormo Kreta Show map

Average rating

598 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.4
  • Location
    4.7
  • Food and Drinks
    5.0
  • Sport & entertain
    5.1
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104 hotel reviews in Englishsorted by travel date
Birgit
Wonderful relaxing vacation;-)
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
We have the wonderful location ( apart from the Städtetrubel ) with beautiful sea-and mountain views and small bays very much. The food is luckily with many Greek specialties prepared. A Badetripp with the tretboot we found very worth it. We recommend, snorkeling equipment with you. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Eva
Spectacular-however not end of October
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2012
We were to this hotel transferred, as our booked already prematurely was closed. But we met it to. A really beautiful hotel on a beautiful, small sandy bay. Facilities with 5 pools, besides the restaurant still 3 specialties -restaurants, the all delicious cooked. Almost every wish was fulfilled. Particular emphasis should be on the always friendly and good tempered staff! So I have rarely experienced. Many germans tourist, but one had to mostly speak English. Should nowadays probably also no problem more. The complex consists of several 2-storey buildings and is very well maintained. We had all-inclusive - also there ... there was the full program. Evening entertainment done by a German TUI-team, the very to the stuff put. The lobby-bar was well stocked and evenings well visited. Alone the weather was end of October not the best. 2,5 days continuous rain and thunderstorms. Thus one must be at this time but be prepared. Nevertheless it was in the hotel not boring ( wellness area, indoor pool, massages etc.) We recommend this hotel with a clear conscience gladly further. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Klaus
Dreamlike family vacation!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Great hotel, with extremely helpful staff ( in particular front desk and Gästemanagement ), great children's entertainment, varied kitchen and a touch of' luxury'. If you stay here something to moan about has...? read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Rolf
Great short break, paid off
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
So it can go, math I, the always said ' don't Greece' now has to conclude, that I absolutely next door! My wife was right! Super TUI-Grecotel Marine Palace, great service, fantastic entertainment, delicious and varied food almost around the clock, tasty drinks and also still luck with the weather (30,10.-8.10. 2012) Canoe and pedal Boats, safe and a tv, fridge on 'm room, everything in all-inclusive included. Especially the kindness and the commitment of the staff should be explicitly mentioned. Especially worth mentioning: from 4:00 P. M. there was delicious Crêpes ( Nutella, Cinnamon & ... sugar, etc. Pp). But only praise is not, we have long time to decide, whether it is also anything negative to say, yes, but no K. O. -Criterion. The beach is for the number of people a little too small (40 meters Length, 10 meters wide, about 110 loungers!) the rotating the chair toward the sun is the neighbors almost his butt into face:-). On the sun terrace at the main pool moved square Bongossi tropical timber-boards started already at, at various places to splinter, so I my wife a beautiful Splinter from the sole extract had! The same Halls are also at the main pool, lower basin direction shower, there formed by constantly überschwappendes water a slippery-slippery Belage on the or the other ( hello Jenny:-) ) suddenly the Podex began. Oh well, the Laugher they had in any case on your side! In short: great TUI-Grecotel Marine Palace, again at any time, greetings to the 4:15 P. M. beach volleyball force, especially greetings to 'Professional' Karl-Heinz gene. Charlie, EA femina lepida Tanja, Anni and KKN (canoe buddy -Nick)! geschr. 13-10-2012 Rolf & Petra read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Andreas
Vacation from the start!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
From the moment of arrival we had vacation. From the suitcase until the application was made clear to us all taken. Until the day of departure we felt in good hands The points, we not been evaluated, we didn't use and can therefore no statement meeting. Nevertheless the hotel at the end of the season was, we didn't the feeling, that the service and the quality deteriorated. On the contrary, the staff were very friendly and 'good mood'. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Claudia
Nice hotel with very pleasant staff
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
We had a family room with a partial sea view, we got a suite on the opposite building of the marine palace suites. The room was huge with a kitchen, a huge partly covered balcony and sea view. The room was tidy. Unfortunately, it was to the street location, in the no big traffic but it was around the hour buses etc. Without the engine off and signal reverse, partly from 6 o'clock mornings. Further very negative point was the bed, impossible here relaxed sleep. After 1 night we had back pain. The staff at the hotel was extremely friendly ... and gave us a cocosmatte on the usually latent mattress, was nothing helped. Also a room change was offered, but all rooms have the same beds \u263a the bed was no 5 star hotel. Since we are non-smokers, we found it very annoying, that the badezimmerbelüftung constantly smoke into the room moved, as well as on the window (under our room was the office) The food we found very good and always plentiful. We had all-inclusive. If you want, you can around the hour food, because it constantly gives somewhat, plenty of choice, all great and fresh. In the afternoons there are even fresh crêpes after choice. The animation was also absolutely great! And: who wants action remains at the family pool. Who wants silence with 4 other pools, so you can retreat. There was also a deck above the sea which is a great place to relax without children's cries. The 3 restaurants are partly recommendable. Our absolute favorite was the italian. Who to this hotel drives must resistant against russians and their language are. The guests conduct a discreet and are not rude, but it is no fun around the hour russian in extreme volume to hear, because this nationality think you understood them not, is almost cried. Very strange, it is also, if the karaoke evening a russian song singing with violent soldatenvideo in the background. read more
  • Room
    5.0

    I above already described

  • Gastronomy
    6.0

    Everything was fresh and good, varied with theme nights

  • Service
    6.0

    The staff are very friendly, fast and you can well in english, partially even in german. The rooms are daily made, fresh towels there are also daily, cleaned not always very thorough, the is however a matter of opinion, many it, i find it very strange, when the mirror 1 week despite pollution is not cleaned, or in the bathroom not even briefly about a schrankt washed, the toothpaste sticks. If you have a complaint or a problem has, about it worries immediately, because it all, that one probably-feels

  • Sport & Entertainment
    5.0

    Nice clean pools, a family pool was good entertainment, at all other pools one can also find good to relax and your peace have

  • Hotel
    4.0

    We had a family room with a partial sea view, we got a suite on the opposite building of the marine palace suites. The room was huge with a kitchen, a huge partly covered balcony and sea view. The room was tidy. Unfortunately, it was to the street location, in the no big traffic but it was around the hour buses etc. Without the engine off and signal reverse, partly from 6 o'clock mornings. Further very negative point was the bed, impossible here relaxed sleep. After 1 night we had back pain. The staff at the hotel was extremely friendly and gave us a cocosmatte on the usually latent mattress, was nothing helped. Also a room change was offered, but all rooms have the same beds \u263a the bed was no 5 star hotel. Since we are non-smokers, we found it very annoying, that the badezimmerbelüftung constantly smoke into the room moved, as well as on the window (under our room was the office) The food we found very good and always plentiful. We had all-inclusive. If you want, you can around the hour food, because it constantly gives somewhat, plenty of choice, all great and fresh. In the afternoons there are even fresh crêpes after choice. The animation was also absolutely great! And: who wants action remains at the family pool. Who wants silence with 4 other pools, so you can retreat. There was also a deck above the sea which is a great place to relax without children's cries. The 3 restaurants are partly recommendable. Our absolute favorite was the italian. Who to this hotel drives must resistant against russians and their language are. The guests conduct a discreet and are not rude, but it is no fun around the hour russian in extreme volume to hear, because this nationality think you understood them not, is almost cried. Very strange, it is also, if the karaoke evening a russian song singing with violent soldatenvideo in the background...

  • Location
    6.0

    The complex is extensive teressenförmig at the sea laid out. A way leads directly to the beach, is comfortable you are about minutes at the beach. Directly opposite there is a small supermarket, in the hotel there is a shop and a jeweler, very expensive There were very many excursions for everyone offered, you can but also good by bus or cab the area explore

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Nipun
We liked it super good pleased!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Well-maintained hotel with a good mix of all age, nationalities. Friendly staff. Crystal clear water in the sea. read more
  • Room
    6.0

    We had an upgrade (thanks!) And we in the room felt good. Room was clean, spacious and nicely furnished (758). The landlady a small 'rocket' has very good to us looked.

  • Gastronomy
    5.0

    Well presented buffets to all meals. A bit repetitive but with enough variety that you could get what you want.

  • Service
    6.0

    Left nothing to be desired. Hotel staff, as well as TUI entertainment always cooperative.

  • Sport & Entertainment
    6.0

    Tretboots & canoes at the beach free, super! 2 volleyball courts the almost always were full, sometimes with ' serious' players ☺ Good football pitch also always with plenty of children. Goods basketball court, however only the hops shooting, not enough players.

  • Hotel
    6.0

    Well-maintained hotel with a good mix of all age, nationalities. Friendly staff. Crystal clear water in the sea.

  • Location
    6.0

    Directly at the beach and 5 minutes from the lovely small village of panormos.

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Christina
Pure family hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is very big and almost exclusively from families with small children busy. For couples, the by the pool your peace to have would like are this hotel rather unsuitable. At all families: great fantastic entertainment for children- it is for the little ones much was offered. Around 50 to 60% Russians, the rest German and French. The food was very reasonable, however it was not the quality a 5 stars complex. We enjoyed the best the tavern in the immediate area the small beach Bay please, we regularly ate lunch. We had a room in the main house ..., by the tiled course very badly soundproofed and noisy. Altogether the holiday was very nice-but next year another hotel book. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    2.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jessica
Great swimming vacation with a few drawbacks
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
In the all in all, very nice, if you're lucky with its neighbours. We had the bad luck a large little schlafbedürftige, hyperaktive family as neighbors above us. It is very badly soundproofed and we could at night the snoring of the father and in the morning against six the play around and rumkeifen of children and mother hear. The beverages taste times more and times less after chlorine. The were, but also the only things, the us bothered. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Hartmut
Comfort-vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
The hotel is in a main building, as well as bungalows with 2 floors structured. From the outside the hotel appears to be not at all that large, but if you on the complex walk, you can see, the is not the case. Everything is nicely planted and lovingly decorated. An army of employees is diligently tried everything well in shot to be held. There are three pools, one with sea water filled. In addition there is also a shallow pool with shady playground. A multi-lingual entertainment for the kids is understood here. ( for large but also). There are ... also two hotel's own sandy beaches, through a small rock separated from each other, the directly from the hotel to reach, without a street have to cross. Toilets and beverage supply are also directly at the beach. Our room was in a very good condition. Immaculate, one could say. Clean and peaceful they are otherwise. It is also every day cleaned properly. All inclusive this is obligatory. Here you can almost around the feed. A curse for me, a blessing for other;-) there is a large main restaurant and a restaurant by the pool the sea water pool. ( evenings à la carte). There is also a third restaurant, but since we were not. Cocktails are also inclusive, no matter which, not only the local drinks. During our stay( end of September), were too many young families from the Russian language area. At the end, then clearly more German. Is probably also due to the holidays. We liked it in any case didn't bother us. It were all very friendly. The average age was due to the many young families around 30-35. read more
  • Room
    6.0

    We had a approximately 15 meters² room with a large balcony. By many closets had enough storage space. A fridge the again and again with mineral water was filled was also available. Electronic safe rounded the cause. Of course free of charge. Beach towels were also available, as well as a basic equipment of shower gel and shampoo. As already mentioned, everything very clean.

  • Gastronomy
    6.0

    As already described above, there are three restaurants. The food is really delicious and there is something for everyone there. Lots of things of the chefs on location freshly prepared( evenings) Cleanliness has a priority here. The restaurants are very well laid out, so that you don't the feeling in a station concourse to eat. This, of course lots of small children were there, was here and there sometimes chatter to hear. But it didn't bother us.

  • Service
    6.0

    The staff are consistently friendly and helpful. Those, the right with the guests to do, are without exception multi-lingual. If one really someone caught the no spoke German, one gets even a 2. to add. Then psst against.

  • Sport & Entertainment
    6.0

    There are many sporting activities and animation. Every evening there is also a event, shows etc. In the lobby, the in the remaining is huge, there is free wi-fi. To mention was maybe, the it here also the handtuchgeier returns. Would actually be not at all necessary, however the people are just like they are... Umbrella, palm trees, loungers there are plentiful.

  • Hotel
    6.0

    The hotel is in a main building, as well as bungalows with 2 floors structured. From the outside the hotel appears to be not at all that large, but if you on the complex walk, you can see, the is not the case. Everything is nicely planted and lovingly decorated. An army of employees is diligently tried everything well in shot to be held. There are three pools, one with sea water filled. In addition there is also a shallow pool with shady playground. A multi-lingual entertainment for the kids is understood here. ( for large but also). There are also two hotel's own sandy beaches, through a small rock separated from each other, the directly from the hotel to reach, without a street have to cross. Toilets and beverage supply are also directly at the beach. Our room was in a very good condition. Immaculate, one could say. Clean and peaceful they are otherwise. It is also every day cleaned properly. All inclusive this is obligatory. Here you can almost around the feed. A curse for me, a blessing for other;-) there is a large main restaurant and a restaurant by the pool the sea water pool. ( evenings à la carte). There is also a third restaurant, but since we were not. Cocktails are also inclusive, no matter which, not only the local drinks. During our stay( end of September), were too many young families from the Russian language area. At the end, then clearly more German. Is probably also due to the holidays. We liked it in any case didn't bother us. It were all very friendly. The average age was due to the many young families around 30-35.

  • Location
    5.0

    The beach is right next to the hotel. It is a cute small bay. Next to the bay is the small port of panormos. Panormos is a small village with a few shops and taverns. Really nice, but nothing great. In the hotel can be seen from the various tour operators excursions book. We make them was always plentiful use, since by the locals tour operator( perfect German) but very many background gets. Of course, you can also with a rental car on own fist on exploration go (run).

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Wolfgang
Wonderful vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
The hotel captivates especially because the staff's hospitality and the selection of dishes. The main restaurant although it is very large, gives but nevertheless a beautiful cosiness. We had a family room in the main building with two large rooms and two large bathrooms. Perhaps a fluke? The beach is a bit small and very busy. Through well distributed pools you have however the possibility there relaxing. Many excursions are offered in the hotel, through the great travel guide also recommendable are. In comparison to our last all inclusive holiday in Turkey one can only say, that Greece around classes ... better is. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Melanie
Family vacation deluxe!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
A very attractive, children and family-friendly hotel! The kids club is can only be recommended, all animateure very pleasant and whilst dealing with the children simply great! We were end of September here and the only thing which a little unfortunately was the pool was very cold and not very long splash could, but that is probably because of the season. The excursions we didn't use, therefore no review. Apart from that we were completely impressed and will definitely again this hotel visit! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Marc
Very good family hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Ideal hotel for a family vacation with children in the ages of to. Pleasant, not obtrusive entertainment program. Dishes very diverse and good. Offered drinks merely sufficient, especially strongly sweetened and often chlorinated. No freshly squeezed orange juice for breakfast, although everywhere oranges were offered. Altogether therefor recommendable. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Shashi
Boundless friendliness and top family hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Family hotel means something for everyone there. That means children, young people and adults. Service in the restaurants and general in the hotel is great. Konstantina in the Italian restaurant is as the most friendly Labor in the hotel in memory remained. Management and entertainment team was great. They were not importunately however all a leisure activities offered. The numerous comments about Russians disturb me. Although we from Germany come must be said, that they do not have what have done. The people, the abroad only German be should not travel. Evening shows, food, bar was great. The trip to ... the agreco farm was safe a highlight. We as a family are very much around between USA, Spain, India, Turkey and so on this was with distance our best vacation. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Tina
Convincing to 2 time in the same hotel!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
We were to second time in the same hotel ( which we never do), since it was great pleased and we were thrilled once again! Central location, diving school in Hotelarreal, friendly, clean, great animation for kids! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Michael
Grecotel - simply brilliant!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
It was our second vacation on the complex and we really liked it once again! It all simply came together, the people, the complex, the rooms, the area, the food! Can only recommend it and will again be our objective! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Emmanuel
Wonderful hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Very recommendable hotel for families for relaxing! The child care is very good and every evening there was a entertainment program, for the would! Because of the Broadness the hotel however, you can also your peace and you will be not bother us. The restaurants are very good with a huge selection. There is in the course of throughout the day a selection of food or snacks. The usual drinks at the bars in the all inclusive-performance included and must not be paid separately. The village Panormo is on foot quick reachable. The city Rethymnon ( the historic part is ... absolutely worth seeing, also for shopping) is about 20 kilometers away ( access by taxi or bus(?) read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Georg
Wonderful swimming vacation on Kreta
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
A great swimming vacation except for the many Russians. The complex very nice and clean, very good food however after a week Repetitions. With the serving staff very satisfied %BLANK% ( restaurant, Maid and front desk) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Diana
All inclusive Grecotel - never again
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2012
Small bungalow rooms, Spartan, dated. Bungalow with sea view booked, but 1/4 sea view got! Lack of variety the dishes, dirty dishes and cutlery, a L water in the bottle per room, if you drink more is to water tap eingeladet. Juices only from the automat the outside filled with Wasps and completely unigienisch were. In the main restaurant large Menchenauflauf, noise and bad atmosphere. Not a four star hotel, very expensive for what he offered. So never again! read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Other leisure activities available
    3.0
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Birgit
Was completely OK
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
The only negative was the beach, too small and crowded... At least with towels. However after complaint were some reserved loungers plowed. Unfortunately were here in the morning rarely free chairs to find and there was the beach to 80% only reserved with towels... With towels, no guests \u2639 here should hotel management what undertake. Apart from that was actually everything OK, food was good, even I always found something. The 1. good rolls for breakfast, even rye roll:-) nice it is on the restaurant terrace to sit. Rooms are fine. Staff really friendly and willing to help. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    5.0
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