Citadel Azur Resort(5 stars)

Citadel Azur Resort Sahl Hasheesh Hurghada Red Sea P.O. Box 236 Egypt View on map

Average rating

1,860 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.6
  • Service
    5.2
  • Location
    4.9
  • Food and Drinks
    5.0
  • Sport & entertain
    5.4
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631 reviews for this hotel sorted by travel date
Alois & Marta
Worth coming!!!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
It is a good organization. It is definitely worth coming!!! The hotel staff and the food are good. It is a good place to relax yourself. 6 days was not enough for us, but we would like to come back!!! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Mather
An amazing place for an unforgettable holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
What an amazing find. This hotel is everything you could possibly dream of. If you are from the UK and want to meet up with lots of other Brits this is not the hotel for you. My Husband and I have had a wonderful holiday. The standard room that we were given was a delux in our opinion. The food in the main restaurant was varies and tasty. There are also lots of other places to eat and drink around the hotel, we sampled them all and service was of a high standard. This hotel is like a little village ... set right on the beach. An amazing place for an unforgettable holiday. Many thanks to Waleed at he Beach bar No. 2 who kept our drinks topped up during the day, and made us laugh. We will visit again. Thanks to the Citadel Azur!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Geoffrey
Citadel Azur: What a perfect name!
  • Recommended hotel
  • Couples
  • Proof of booking
  • Beach holiday
  • January 2015
Citadel Azur: What a perfect name!!! Here you are treated like a king or queen and the sea is azur blue. This is a fantastic hotel in an unspoilt part of Hurghada, were dreams are not only made, they also come true. The Variety of wild birds is good, the two lagoons make it possible for even the poorest swimmers to see the fish + what a variety. We even saw a turtle and dolphins without leaving the hotel. Can't wait to come back!!! The hotel had been recommended to us as one of the best in Hurghada, and this ... has proved to be true. All the staff and animation have been excellent and our only criticism is that the external singers were very poor with bad voices and didn't know the words except for the man with the walking stick who was very good and the piano player who was also good. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Mari Magnusson
We will come back!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
Everything is fine. Its our 8th time in Citadel and we will definitely come back. Food is varied, service is on the highest level. Animation show is very good (Alexandra and Mirco). We love this place! read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    4.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Thomas
Good value for money!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
The Citadel is a very well appointed resort with all the facilities you would expect from a 5 star hotel. All in all a very good resort with a clean and friendly atmosphere. Good value for money! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Ivari
Very beautiful
  • Recommended hotel
  • Singles
  • Beach holiday
  • December 2014
Very beautiful and clean hotel, located directly on the coast. Many different pool, laguna,beaches provide good quality leaseese time for all visiters. Variety of activities are offered the whole day, from gym and fitness to beach volleyball and tennis. Evenings are made pleasant with live music in the lobby and different animation programms. The hotel staff is very friendly and helpful. And the animation team is truely fantastic- the best one anybody could wish for. All together this make Citadel Azur to the best hotel in Hurghada/. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sherif
Amazing dream honeymoon in citadel azur
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
hotel provide all inclusive service in inspiring gorgeous historical design read hotel review
  • Room
    6.0

    the room provide with air condition and TV and big well prepared bathroom with all what you may need and nice terrace with red sea view

  • Gastronomy
    6.0

    the hotel has about 5 restaurants serve a wide variety of mails from many nationality and many bars everywhere in addition to ice cream corner and very nice coffee shop .

  • Service
    6.0

    staff so friendly , they are looking for what you need what make you satisfied , they help you without requesting but politely and without obtrusion .

  • Sport & Leisure
    6.0

    the hotel located on red sea beach and has aqua sports center and private marina and 3 swimming pool with amazing view on the sea .

  • Hotel
    6.0

    hotel provide all inclusive service in inspiring gorgeous historical design

  • Location
    6.0

    the hotel located on red sea in excellent position for diving , snorkeling an other aqua sports , and have gift shops , the hotel 20 min from Hurghada city center and provide 2 daily regular trips to city center

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Alois
Pure relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2014
It was our 3rd time in this hotel and we were welcomed kindly. We will be coming back next year. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
Close
Pablo
Superb hotel in a magnificient place!
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2014
super hotel in a magnifisient area and the view is superb !! clean and in a good shape , no broken things ! the all inclusiefis very good and is 24/24 services ! the guests are nice and making no troubles ! higher level from people than in other hotels ! you can come here with kids or single, friends , young , older people , everyone find here there place ! read hotel review
  • Room
    6.0

    the rooms are big and spacious and all rooms have seeview !! good beds !! free wifi in the lobby and internet in the room with cable !

  • Gastronomy
    6.0

    all the food services are very good , from breakfast till evenind diner ! the special restaurants are very good ! i prefer the brazilian restaurant butt the fish and italian are also very good !! the main restaurant hase every evening a other theme diner and is also very nice !! the bars are very nice also with good cocktails !! in the marina area you have a ice cream bar , lunch restaurant ! we loved the mozart cafe for the superb coffie's and pastries ! no whorries about food sickness , everything is clean and good staff !

  • Service
    6.0

    the staff and management doing there best to keep everybody happy and satisfiet ! rooms are cleaned every day ! staff and management speaks different languages !

  • Sport & Leisure
    6.0

    for relaxing in the sun you can choose from very still till active with the animation team ! there are 3 pools and 2 off them have infinity view over the see ! fantastic ! the other have 6 jaquzzi's ! for the sportif's there is a great fitness centre ! beach volley , dive centre in the marina , banana riding , seabisquit, para sailing , boot trips, and many more things to do ! disco , and every evining live music at the terras ! we loved ! for the kids there is kids animation and videogames for free ! there are shops next to lobby and in the marina aeria !

  • Hotel
    6.0

    super hotel in a magnifisient area and the view is superb !! clean and in a good shape , no broken things ! the all inclusiefis very good and is 24/24 services ! the guests are nice and making no troubles ! higher level from people than in other hotels ! you can come here with kids or single, friends , young , older people , everyone find here there place !

  • Location
    6.0

    beach is nice and big and near , go to sea level and there it is ! , no worry from finding a place ! toilets and bars enough ! every evening the hotel do a shuttle bus to the senso mall , 2 times ! costs 5 € per person . airport is 20 minuts driving. also the center of hurghada. excursions you can book them with travel agencies !

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Ghislaine
perfect!
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2014
This hotel is perfect for holidays in Egypt : you eat very well with 4 different restaurants, you can snorkel just in front of hotel with magnific fishes just under your feet, you have a wonderful view on the sea from your room (all rooms view sea). We are stayed in 6 hotels in Egypt, and this is the best. A last thing : architecture of this hotel is very interesting, like a "citadel", it's nice ! I recommend this hotel at all my friends. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Katja
Nice holidays
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2014
This is a very nice resort. There isn't much to complain about. It's very clean and the staff is very freindly. Our room has everything we desire and it gets cleaned very good. If I should complain about anything it would be that there is no nutella at breakfast. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
Close
Hassan
Wonderful holiday in such a wonderful hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2014
The hotel was full of facilities for our holiday. The room was well equipped. The staff were friendly. The food was varied. The sunset from the hotel was amazing. I would like to visit the hotel again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Kurt
Great relaxing holiday.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2014
Very good hotel. Food, was very good! The cleanliness throughout the hotel was excellent! The service in the hotel was great! In the near future, we will gladly book the hotel again! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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David
Enjoyable experience at Citadel Azur
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
This hotel was beautifully set and laid out and was very spacious. Despite a capacity of 500 rooms, we never felt deprived of space or sun beds :) There are a lot of steps but this is clearly detailed in the brochure. We stayed all inclusive and the guest base was international, of which approximately 4 couples were English. There was a fabulous Spa centre and Watersports, Entertainment, Gym and kids facilities were available read hotel review
  • Room
    6.0

    The rooms were more than spacious, clean and had all the facilities required (hairdryer (untested), tv, aircon, mini fridge, tea & coffee, terrace, phone, safe and walk in wardrobe). Delux room are below the standard rooms and had a good size terrace and were of course larger. Standard rooms were higher so probably had a slightly better view and a smaller balcony. Blocks 7 and 8 are at the back with 5 & 6 below, Blocks 2 & 3 were closer to the main hotel. Block 7 where we stayed was unaffected by hotel noise, but it was not a noisy hotel anyway which was what we wanted

  • Gastronomy
    5.0

    The range of breads made on site was significant and was of good quality. The choice of breakfast options was very good and lunch down by the marina was also good, frequently with a bbq. As you would expect, pork and bacon was not available. The evening meals tended to be less to our taste and a little bit bland sometimes, but there was always a reasonable selection and we certainly found something we liked every meal. We would take a tiny amount of something new to try and you could go and help yourself as much as you wanted, but not everyone did which meant that the waiters sometimes had to clear away plates with uneaten food. Food choices always included pasta and a pasta station which freshly cooked your pasta choice. We preferred to sit on the terrace, but flies could sometime be a bit annoying in the mornings. We visited cafe Mozart and had Sacha Torte which was excellent, there was a good range of cakes and pastries. The bars were open good hours and there were several on the beach and the bar tenders worked hard. There was a Gelato ice cream parlour but we didn't get round to trying this, There were some small shops for trinkets and essentials.

  • Service
    6.0

    The staff generally had good language skills especially when you consider that the resort was international with German, Russian followed by French and English. Our flight was greatly delayed so we were late arriving at the resort and were escorted to our spacious deluxe room 6002 with sea view. Regrettably though the next day we asked to change rooms because there was peeling paint on the ceiling and the location was very close to the pump house and there was a constant hum that was too loud to enjoy sitting on the spacious terrace. The desk staff offered us a room which we visited but did not like because the sea view was a little too limited for our taste, however later that day another room would be available. We returned at 2pm and were shown another room 7012 which we decided to keep. The staff quickly arranged for our bags to be moved and we unpacked and relaxed into our surroundings. The reception staff accepted that we wanted to be happy with the deluxe room we had paid for and allowed us to examine a room until we were happy. We took advantage of the excellent free laundry service whereby we could provide one unlimited submission of laundry which was duly collected before 9am and returned well laundered shortly before 6pm in the evening (modest tip was left in the top of the dirty laundry bag). Our room was cleaned daily and left in neat and tidy state each day and after a modest tip we were left with extra water and soft drinks. The waiting staff and chefs at the various food stations were helpful and friendly and respond kindly to politeness and patience. The English of the waiting staff was quite good and some in particular made extra effort in service and friendliness. 'Cheers' Wadhy and thank you Mohamed who both regularly served to a most excellent standard in different parts of the resort each day working long hours. The waiting staff in the lobby bar became friendly and offered our usual drinks when they saw us arrive. A little tip 10 Egyptian pounds about £1 went a long way. We tipped at the beginning and then during our stay , but not every day with a little more at the end of our stay.

  • Sport & Leisure
    6.0

    We only dipped into 1 of the 3 pools, 2 of which were infinity pools. The beach was cooler with a warm breeze most days. We swam in the shallow lagoon on each side of the marina and snorkelled there, loads of sea life with a few corals to see (hiring our snorkelling equipment for free). Along the beach in front of the swimming pools was a super lagoon with access between the coral and rocks to a sand swimming area full of fish. The shoreline went from sand to rock very quickly but this was easy to walk on but you absolutely MUST wear beach shoes. The towel boys were very good and soon learned our favourite spot, again a little tip ensured we were well treated and we could swap towels almost without asking and would set up the sun beds ready. There were always sun beds available. Wifi was available in the Lobby bar but come 8pm would be very slow due to the number of guests using it, we used it mostly after breakfast and on leaving the beach before returning to our rooms There was entertainment and a kids club but we never attended and most nights there was music entertainment mostly in English

  • Hotel
    6.0

    This hotel was beautifully set and laid out and was very spacious. Despite a capacity of 500 rooms, we never felt deprived of space or sun beds :) There are a lot of steps but this is clearly detailed in the brochure. We stayed all inclusive and the guest base was international, of which approximately 4 couples were English. There was a fabulous Spa centre and Watersports, Entertainment, Gym and kids facilities were available

  • Location
    6.0

    The hotel is situated on it own private beach, with a marina and two shallow lagoons for snorkelling. The hotel is 20/30 minutes from the airport and a little in the middle of no were, however thats what we want from our are stay. Quite a few excursion are possible, we decided on a trip on a yellow submerine to explore the reefs of the red sea and an excursion to old Hurghada which we can highly recommend, from sights and smells of the old souk to the grander of the new mosque, the fish market experience and the evening stroll along the new marina.

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Nico
Nice experience
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
A very nice experience staiing in the hotel. The quality is amazing and offers a variiety of activities. I would recommend your hotel. Need to improve the gastronomy and service level a little bit though. The animationteam was very interested in animating the guests read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Marie
Citadel, Hurghada: it's love at first sight!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Everything there is marvellous ! We are found of the swimming pool with view on the sea. We enjoyed especially the quietness, the kindness of the staff and the quality of the food. Special mention to the CAFE MOZART where you can eat Sachertorte and Apfelstrudel as tasty as in Austria ! The rooms are also splendid taking a shower while watching the sea contributes to starting the day in the best way. The terrace is amazing with nice furniture and a view on the entire hotel. Everything there makes you feel you are the hero of a fairy tale. ... The best hotel I have visited so far. To recommend !!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Ralph
It was our 2nd stay, and it was so gooood !
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
We already stayed in this hotel 2 years ago, and the quality did not decrease. We will come a 3rd time for sure! The peace and quiet around the rooms/buildings as well as the design " all in stones" are really the highlights of this hotel. The only suggestion I can do is to install sun beds instead of uncomfortable chairs on the room's balcony or terrace. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ben & Ayleen
Beautiful Hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
We had a lovely 2 week holiday at this hotel. Could not fault anything, rooms were lovely and clean, food was good and entertainment in the evening was good to. Perfect choice. The only recommendation for this hotel is to get air con in the lobby/reception area. Apart from that faultless. We will be returning next year. :-) read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Regine
Citadel Azur is luxury all over
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
All inclusive all over. A filled mini bar, good restaurants, nice rooms with a beautiful view, a huge beach with enough places to relax, nice swimming pools. read hotel review
  • Room
    6.0

    The double rooms are big enough. Ofcourse with air conditioning, a tv, safe, minibar, telephone and a huge balcony where you can see the sun coming up. Beautiful to sit there every morning. Bathroom is okay, while taking a shower you have also a beautiful view. Everyday the rooms will be cleaned, the staff is doing there best also when it is 40 degrees!

  • Gastronomy
    6.0

    There is the main restaurant for breakfast and diner. There is enough choice. You can also go to the Italian Restaurant or the Brazilian. Since last summer they have private dining: Thai, once a week. That is delightful! For lunch you go to the Harbor In, for a nice cup of espresso with a muffin sit down at café Mozart and enjoy the view while your nipping from your espresso or cappuccino.

  • Service
    6.0

    The staff is very friendley, it feels like coming home. They know the languages llike: Englisch, Russian, French. The staff will fulfill your wishes. Every day the rooms will be cleaned, fresh towels sometimes folded in a beautiful swan or heart.

  • Sport & Leisure
    5.0

    Fitness at the Infinity Pool, crosstrainer, bicycles, weights. I do every day my own workout while looking at the Red Sea. At the beach and pool enough sunbeds to relax and enjoy the sun. Everyday clean towels. Pools and beach are clean. Internet access is for free, not only at the lobby, also in your room.

  • Hotel
    6.0

    All inclusive all over. A filled mini bar, good restaurants, nice rooms with a beautiful view, a huge beach with enough places to relax, nice swimming pools.

  • Location
    6.0

    Citadel Azur is next to the beach, not far from the airport. In a half hour you are at Hurghada City, where you can shop until you drop. Excursion possibilities are: catamaran, boattrip, quad driving, diving.

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Adrienn
Wonderful holiday in the Citadel Azur
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
We spent a wonderful week in the Citadel Azur on July 18 to 25. The hotel is odd, unique design, appearance is a miracle. The walls are built from coral provide a unique spectacle. The hotel staff has met the standards of hygiene. The glasses, the plates and cutlery were always clean. The floor, table cloth, napkins in restaurants has always been clean. The restroom constantly cleaned, there was always toilet paper and soap. We were all inclusive, so every meal was a buffet system. Most of the hotel guests was of Russian, a small proportion of French and German. ... My husband and I were the only Hungarian. read hotel review
  • Room
    6.0

    We've had a huge double bed, a room with a huge terrace with spectacular views of the hotel's three buildings. The room was very nicely furnished, the furnishings are maintained. Towels, bathrobes, slippers, toiletries were in the bathroom. The bathroom has a shower. The mini-bar with water, soft drinks daily uploads. The magnificent views could not get enough, every morning and every evening, delight in it. The szobafiú our room cleaned every day and fresh water, soft drinks produced in us. The room was a kettle, tea bags, coffee, sugar. The room included a safe. The air conditioning worked very well. The room was very close to the main building, so it was available a few minutes walk to the main restaurant and the lobby as well.

  • Gastronomy
    6.0

    The hotel is next to the main restaurant also has five restaurants. Only one restaurant to pay. In the hotel bar next to the lobby, even though you can find more. There are 3 beach bar. And there are 3 pool bar. The breakfast was sumptuous, all that heart desires. Freshly baked eggs, donuts, birchner muesli, cheeses, salads, vegetables, fruits and so on. Coffee, tea, fruit juices and the inevitable cold hibiszkusztea. The waiters, cooks work can only speak in superlatives. Been working non-stop to the guests who are serving in full. All lunch meat baked over coals, gyros made​​. There were meat sauce, mutton, beef, fish, a variety of side dishes, salads, pizza, burgers, etc.. After lunch we always consumed the Mozart cafe in the port with a fine fruity, creamy vanilla basket with, Sacher cake, eclairs donuts and Irish Coffee. The waiters are very attentive, polite were here. The dinner was heavenly delicious every night. It was possible the three a la carte restaurants to eat, they are Italian, South American and sea restaurants were. The seafood restaurant frutti di mare made ​​all kinds of food could taste the real Italian restaurant, unadulterated frutti di mare pizza we ate, a South American restaurant that was delicious steak. The dinners taste multinational cuisine. Neither the bartender nor the waiters were not expected to leave a tip, but if we gave them, they were very happy and they thanked for the tip. The staff provided 100% power.

  • Service
    6.0

    The staff: waiters, bartender, cooks, cleaners work can only speak in superlatives. Simply stunning with diligence and working capacity. All day working on making the guests feel comfortable. The staff is always smiling, even at night. I never saw that they would have been tired. They have worked very hard. The waiters were very friendly and the bartender. The bartender and the waiters spoke good English and Russian, but German is spoken, if it was needed. As I wrote at the beginning of the review, the staff kept the hygiene. A separate fee is laundry. Fortunately, since we were not sick, so we do not know whether there is a doctor at the hotel. Children have a separate team ensured. Since we did not complain about anything, so we do not know how to deal with them.

  • Sport & Leisure
    6.0

    The hotel's lobby bar and in-room internet was free. Tenszpálya was, could do yoga, aerobics as well. But we think the main sport of diving. The beach itself was a miracle. Stunning coral wall stretches along the coast. Every day we spent hours in the turquoise water where turtles, various fish swam together and raya. Egypt in front of the hotel and the amazing aquatic wildlife. Just pick up a mask, and fins, and then dive into the water. Grab your hand an underwater camera! Because, you see the wonder in itself. Can not be other entertainment. We spent hours in the water. The beach, the cleanliness of the showers too much attention to the staff. In the evening we were entertained with singing live on the large terrace, which has never been to be the empty cup. It was designed in the shisha corner of the terrace where we often turn around. In the evening, after 11 hours, the terrace was closed and to go to the disco, which was open until 2 in the morning. We are also very much fun.

  • Hotel
    6.0

    We spent a wonderful week in the Citadel Azur on July 18 to 25. The hotel is odd, unique design, appearance is a miracle. The walls are built from coral provide a unique spectacle. The hotel staff has met the standards of hygiene. The glasses, the plates and cutlery were always clean. The floor, table cloth, napkins in restaurants has always been clean. The restroom constantly cleaned, there was always toilet paper and soap. We were all inclusive, so every meal was a buffet system. Most of the hotel guests was of Russian, a small proportion of French and German. My husband and I were the only Hungarian.

  • Location
    6.0

    The hotel is 20 km away from the international airport. The Shuttle Buses will take us to the hotel within one hour. The hotel is easily accessible by taxi. Hurghada is 20 km from the hotel. The hotel is located on 1.6 km of beautiful beach. The hotel fur shop, jewelery shop, pharmacy, clothing shops, hair away. You can take scuba gear, bathing suit, suitcase. The hotel has its own dive center, which organizes trips for people. You could go on a cruise, scuba diving, sunset watching. But you can also go to the desert trip.

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