Citadel Azur Resort(5 stars)

Citadel Azur Resort Sahl Hasheesh Hurghada Red Sea P.O. Box 236 Egypt View on map

Average rating

1,522 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.6
  • Service
    5.3
  • Location
    4.9
  • Food and Drinks
    5.1
  • Sport & entertain
    5.4
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611 hotel reviews for undefinedsorted by travel date
Ralph
It was our 2nd stay, and it was so gooood !
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
We already stayed in this hotel 2 years ago, and the quality did not decrease. We will come a 3rd time for sure! The peace and quiet around the rooms/buildings as well as the design " all in stones" are really the highlights of this hotel. The only suggestion I can do is to install sun beds instead of uncomfortable chairs on the room's balcony or terrace. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Maxime
It looked like a small town
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
it was very beautiful and big. it looked like a small town. nice animation team, good food but did not like in the harbor inn restaurant. Good staff sometimes not proper english. i really liked this hotel everyone was great read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Noor
Amazing vacation @ Citadel Azur (singles)
  • Recommended hotel
  • Singles
  • City break
  • June 2014
hotel in general was pretty amazing...really friendly people,lots of fun and relaxation. read hotel review
  • Room
    5.0

    the room had a great view and its size was pretty decent also great big closets.

  • Gastronomy
    6.0

    food was amazing with tons of variaties from low calories food to high calories delicious food...with a different cuisine every day.

  • Service
    5.0

    service was pretty great and worked really hard....nearly any place in the resort u can get any service easily

  • Sport & Leisure
    6.0

    here words are not enough for how amazing and how much fun the entertainment team had to offer from sports,dancing,watersports and their very own fun games. they really were amazing , they were funny,energetic and so friendly. the animation team is one of the most important assets in this hotel since they know how to make u have a really good time.

  • Hotel
    5.0

    hotel in general was pretty amazing...really friendly people,lots of fun and relaxation.

  • Location
    6.0

    it has one of the best locations u can ever see...full of coral reefs and amazing rocks,stones and mountains.

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Mohamed
Great facility in perfect location
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
For the staff: i have to admit that i have met a minor issue on check-in and i rushly wrongfully added a negative review somewhere else. but for ethical reasons, i have to say that i appreciate the way my complain was solved even from people who were not in charge of handling such type of issues. i have to clearly mention that my stay was great, and i appreciate the way my issue was solved through Mr. Haitham from Frontdesk and Mr. Ashraf from Security team. For the facility: the room was great, spacious and clean. loved the facility ..., marina area & variety of restaurants. the swimming pool area is amazing, with a perfect raised view over the beach. Generally, i had a great stay and will revisit again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Lenka
We will come back soon
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
Very good hotel, service & animation. We will come back soon. Nice view, all lagoons are very nice, specially the third one. I enjoyed with all evening programs, every week shows are different never the same. Special thanks for the animation team for wonderful dance shows and funny game evenings. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Kelly
First impression of the hotel was a luxurus..
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
First impression of the hotel was a luxurus and peacefull caracter. this impression was true. its a beautiful resort and fits for every age and nationality because of all the possibilities! the rooms are beautifully big, clean and an amazing view! the whole resort is very clean. the staff is very friendly and correct. the food is good, warm and enough possibilities. its not a good resort for people with handicap because of all the stairs and distance. the resort also has an amazing and beautiful rif with coral amd fish. at the evening the live music is great and ... also the fun bar is great, 2 different music styles but both super to dance. animation team is also super, very friendly with a lot of varieties for coffee and pastries mozart is beautiful and tastefull place to be. on recommandation: shuttle bus from-to hotel hurghada is great but time between going to hurghada and pick up time is too short read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    1.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Ron
Always fabulous hotel on a amazing location
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
Hotel Citadel Azur in Sahl Haseesh nearby Hurghada is a fine hotel with about 500 chambers in different classes for everybody's wishes. This all-inclusive hotel with different extra possibilities such as an Italian, fish and Brazilian restaurant is very nice. All kind of nationalities (Dutch, Belgium, German, Englisch, Chech, Russian etc.etc) are very welcome in this hotel. read hotel review
  • Room
    6.0

    The rooms are everything anyone could wish: very comfortable and great with mostly a balcony-terras. The rooms are all air-conditioned.

  • Gastronomy
    6.0

    This all-inclusive hotel with different extra possibilities such as an Italian, fish and Brazilian restaurant is very nice. In the main restaurant is a weekly programma with foodspeciality-themes from the world.

  • Service
    6.0

    The service is very good and the personel speeks their languages as wich the geasts are coming from. The rooms are clean and are very nice. Everything you wishes such as laundry, doctor, childclub are avelable.

  • Sport & Leisure
    6.0

    There is a good facility for exercizing in the gym. On the beach are good and plenty sunbeds with free towels for any moment of the day. There a 3 pools for the adults and for special the kids.

  • Hotel
    6.0

    Hotel Citadel Azur in Sahl Haseesh nearby Hurghada is a fine hotel with about 500 chambers in different classes for everybody's wishes. This all-inclusive hotel with different extra possibilities such as an Italian, fish and Brazilian restaurant is very nice. All kind of nationalities (Dutch, Belgium, German, Englisch, Chech, Russian etc.etc) are very welcome in this hotel.

  • Location
    6.0

    Citadel Azur in Sahl Hasheesh near Hurghada is an outstanding location for a relaxed holiday: you find here everything you could wish for beach, swimming pool and for snorkeling and diving on the house reef.

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Paula
Very nice hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2014
Very nice hotel. Very nice rooms. The restaurants are ok. More lights requested in the dark. The food is ok. The beds are very nice. The room cleaning housekeeping ok. I come back for sure, it was a very nice vacation. Thank you. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Hany
Wonderful vacation in a wonderful place.
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2014
we have spent a wonderful vacation in the most beautiful place. we were enjoying food ,great views and excellent services. our children were very happy .They Spent great time in kids club . The animation team is great read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Laurent
Nice
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2014
Everything is okay!!! Citadel Azur Resort in Sahl Hasheesh is deserved the 5 stars category. I will recommend the hotel to my friends and relatives. Staff of the hotel is friendly and helpful. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Jean-Marie
Paradise? We found it in Citadel Azur
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
Het hotel is build in real rocks, with approximatly 530 rooms, all the rooms are comfortabel and a lot of space, with a big terras, seeview, all type of the rooms are different, with dressingroom, television, wi-fi, mini-bar for free (with fresh drank, softs and beers) every day refill, big bathroom with Italian shower, coffee and tea in the room.Cleanliness 100%, all the hotel are shining by cleaning all the time, day and night!you never found a dirty place.ALL-IN hotel, food from 5 am until 2 am the day after!The breakfast big choice of bread, eggs corner ..., panecakes, english breakfast, fresh fruit, yaourts, cereals, vegetables a choice for every taste, to start a good sunny day.Lunch with lot of choice and view to the Marina and the see. Dinner in the main restaurant with seeview, terrass, every day another theme (bbq, turkish, international, french, asian, egyptian.) and also low fat corner, and some days in the week, possibility to reserve in Italian, Bresilian or Fish restaurant, included in All In.So delicious, but not good for the dieet! food very tasty.Bar in the Lobby Bar open from 24/24 hours.International guests, every type of age.Very big beach (3 beachs), swimming pools, with facilities beach towels for free, long chairs, umbrellas, enough places for all the guests, toilets very clean, a must!fitness center to burn the calories! outside Jacuzzi outside near the swimming pool, beach bar at all the beach and swimming pool, animation team read hotel review
  • Room
    6.0

    all the rooms are comfortabel and a lot of space, king size bed or twins bed,with a big terracy, seeview, all type of the rooms are different, with dressingroom, television, wi-fi, mini-bar for free (with fresh drank, softs and beers) every day refill, big bathroom with Italian shower, coffee and tea in the room., airconditioning, safe for free, telephone.rooms very clean, the building is very recent.

  • Gastronomy
    6.0

    4 type of restaurants, 1 bar in Lobby bar and on the 3 beachs and swimming pools. The breakfast : Breakfast big choice of bread, eggs corner, panecakes, english breakfast, fresh fruit, yaourts, cereals, vegetables, .... a choice for every taste, to start a good sunny day.Lunch with lot of choice and view to the Marina and the see. Dinner in the main restaurant with seeview, terrass, every day another theme (bbq, turkish, international, french, asian, egyptian...) and also low fat corner, and some days in the week, possibility to reserve in Italian, Bresilian or Fish restaurant, included in All In. All the restaurant are very clean, there is all the time a housekeeping in each restaurant, when some place are dirty he clean it!food very tasty.Bar in the Lobby Bar open from 24/24.Funbar on the terras

  • Service
    6.0

    The staff are very professional, kind, nothing is impossible, multi language, english, dutch, russian, knowledge of french.The room is clean every day, changing of the towels every day.laundry.doctor in the hotel 24/24.pharmacy, hairdress, beauty center, silver, clothes

  • Sport & Leisure
    6.0

    .Very big beach (3 beachs), swimming pools, with facilities : beach towels for free, sunbeds, sunscreens, showers, change cabin,enough places for all the guests, toilets very clean, a must! outside Jacuzzi outside near the swimming pool, beach bar at all the beach and swimming pool, animation team (volley, belly dance, botcha, aqua gym, yoga...), kids club, playstation room, ping pong room, discotheek, every evening show in the amphitheater and music band, every evening a different singer, soooo nice

  • Hotel
    6.0

    Het hotel is build in real rocks, with approximatly 530 rooms, all the rooms are comfortabel and a lot of space, with a big terras, seeview, all type of the rooms are different, with dressingroom, television, wi-fi, mini-bar for free (with fresh drank, softs and beers) every day refill, big bathroom with Italian shower, coffee and tea in the room.Cleanliness 100%, all the hotel are shining by cleaning all the time, day and night!you never found a dirty place.ALL-IN hotel, food from 5 am until 2 am the day after! .The breakfast : big choice of bread, eggs corner, panecakes, english breakfast, fresh fruit, yaourts, cereals, vegetables, .... a choice for every taste, to start a good sunny day.Lunch with lot of choice and view to the Marina and the see. Dinner in the main restaurant with seeview, terrass, every day another theme (bbq, turkish, international, french, asian, egyptian...) and also low fat corner, and some days in the week, possibility to reserve in Italian, Bresilian or Fish restaurant, included in All In.So delicious, but not good for the dieet! food very tasty.Bar in the Lobby Bar open from 24/24 hours.International guests, every type of age.Very big beach (3 beachs), swimming pools, with facilities : beach towels for free, long chairs, umbrellas, enough places for all the guests, toilets very clean, a must!fitness center to burn the calories! outside Jacuzzi outside near the swimming pool, beach bar at all the beach and swimming pool, animation team,

  • Location
    6.0

    Private beach, directly in the hotel, near the city,20 minutes by car,30 min from the airport, shops in the hotel.Excursion possibilities : quads in the desert, boats excursion, shuttle bus for the city...

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Ahmed
Wonderful vacation
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
It was a wonderful vacation that wouldn't be forgotten. The animation team was very active, hotel staff was friendly, the restaurants were Perfect & there are lots of interesting activities to be made everyday read hotel review
  • Room
    6.0

    The double deluxe room was perfect

  • Gastronomy
    0
  • Service
    6.0

    Outstanding , the staff was supportive & generous

  • Sport & Leisure
    6.0

    Animation team was marvelous. They are so friendly & active

  • Hotel
    6.0

    It was a wonderful vacation that wouldn't be forgotten. The animation team was very active, hotel staff was friendly, the restaurants were Perfect & there are lots of interesting activities to be made everyday

  • Location
    6.0

    Perfect location , the hotel overall view was wonderful , marina & restaurants view

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Lois
My favourite hotel in Egypt up to now!!
  • Recommended hotel
  • Couples
  • Proof of booking
  • Beach holiday
  • May 2014
Very nice hotel I have been to Egypt more than 20 times to different hotels and this one is my favourite up to now. All the staff work very hard the hotel is beautiful great selection of food. And all of the hotel is spotlessly clean. Look forward to staying here again in the future. The Brazilian restaurant is my personal favourite at this hotel. The only thing I would request is for there to be an adults only pool and restaurant. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Stanislav
All right
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2014
We had booked a deluxe room & the size was really good. The hotel description of Citadel Azur Resort corresponds totally to the reality. We can recommend this hotel. A good place with good food where everything is all right. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Hassan
The overall impression about the hotel is good
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
The overall impression abou the hotel is good regarding the service , helpfullness, location, but at the beginning of our stay, we had comments and we have informed the hotel staff with it and the change was clear in the end of our stay regarding food varities, safe driving of TafTaf, supervision of housekeeping. At last Thanks fot this vacation. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.8
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Valentino
Excellent place to relax and enjoy your holiday.
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
Excellent hotel with large rooms. Great spacious restaurants with tasty food. Very kind and helpful staff. Fantastic Beach and large pools. Nice and quiet and very clean hotel. Perfect view from everywhere. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Isaac
Just fantastic
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
Only been here for 2 days, but so far. I have been overwhelmed by the level of service and activities. The food is wonderful and varied. The location is just fantastic. Value of money is perfect. We will recommend this hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Olga
Amazing stay at Citadel Azur Resort
  • Recommended hotel
  • Families
  • Proof of booking
  • Beach holiday
  • April 2014
We are very much impressed with this hotel. Unique buildings, absolutely beautiful sea and coral reaf, lagoon with comfortable way to go to the sea and long beaches equipped with charming umbrellas and beach beds. Good service and very friendly personnel. read hotel review
  • Room
    6.0

    Very big, comfortable, walls made from real corals. We had unbelievable view at the sea. Big patio.The only little minus at the bathroom-no bide.

  • Gastronomy
    4.0

    Big choice of dishes, though not big choice of fruits and fish. Sometimes if the dish is almost finished, it is not changed with a full one.

  • Service
    6.0

    Friendly personnel, positive and ready to help

  • Sport & Leisure
    6.0

    Absolutely fantastic Animation team. The best I ever seen. Very friendly, positive and helpful, no tension to the guests, you can really feel as among friends. Shows in the evening are a lot of fun, daily sport activities are interesting and various. International team, speaking a few languadges, very positive. pools are nice and comfortable.

  • Hotel
    6.0

    We are very much impressed with this hotel. Unique buildings, absolutely beautiful sea and coral reaf, lagoon with comfortable way to go to the sea and long beaches equipped with charming umbrellas and beach beds. Good service and very friendly personnel.

  • Location
    6.0

    Fantastic sea with coral reaf and rich sea fauna you can explore directly from the beach. The only thing you should know that hotel is not in town, it would take you 15 min by car to go to nearest city of Hurgada, though you can find any kind of entertainment in the hotel.

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Daniela
Architectural masterpiece - great holiday
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2014
11 he beautiful Egypt holiday for 2 times in this hotel and certainly not. the last time. The hotel is as already several times described huge and beautifully embedded. The architecture is unique. To our surprise, the hotel was 100% occupied but in no way somewhere to bottlenecks led. Also our request concerning block 3 has been taken into account. The area was mostly booked by russian which nobody deemed annoying. With Michelle from the entertainment and the lady at the tennisrezeption which more than met our needs great contact we had. Also Ahmed the beach boy was always available. ... The only negative was the breakfast crew. What these offered was already almost and was in no way meet the standard as any. But we had us picked up the cutlery to annoy and holidays we even coffee and milk. Still a great holiday in citadel azur read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Tonie
Nice rooms and great food
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
It is a great Hotel with very beautiful, big rooms and the food is great as well. A lot of possibilities for swimming & snorkeling are available. The whole staff is very friendly and the service is good. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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