Sunstar Alpine Hotel Grindelwald(4 stars)

Dorfstrasse 168 3818 Grindelwald View on map

Average rating

106 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.6
  • Location
    5.4
  • Food and Drinks
    5.5
  • Sport & entertain
    5.6
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44 reviews for this hotel sorted by travel date
Heinz
Sun Star Grindelwald is clearly overrated!
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2013
It is more of a bigger hotel for conditions in the mountains. The dining room is very large and impersonal decorated. The guest structure was mixed: families, couples, and many different nationalities are represented. read hotel review
  • Room
    3.0

    From our room in the 5. floor we had a fantastic view toward the north. Despite the 5. floor we had every night huge noise from the night life which the discotheque loudly left and its discussions on the road led.

  • Gastronomy
    4.0

    Breakfast buffet was for a 4 star hotel a bit poor. 1 kochlehrling for omelets or fried eggs led to very long queues. We felt like in a cafeteria, since the buffet totally carelessly presented. Also in the dining room we felt not well, since the tables were unimaginative in rows were without any decoration. The quality and quantity of the food was okay. In the à-la-carte-restaurant adlerstube was the atmosphere and the food was very good. However we had to 1 hour for the dessert waiting.

  • Service
    5.0

    The service is very friendly and courteous. Both at the reception as well as in the restaurant. Service in the room was also immaculate.

  • Sport & Leisure
    4.0

    The spa was ok and clean. Sadly it only had an outdoor sauna only on a icy road (danger of slipping!) Distance was.

  • Hotel
    3.0

    It is more of a bigger hotel for conditions in the mountains. The dining room is very large and impersonal decorated. The guest structure was mixed: families, couples, and many different nationalities are represented.

  • Location
    2.0

    The hotel is located directly on the main street with lots of buses and cars. This creates stress and noise. Since it is in the same building a disco is, you could hear the noise even during the night. Since the eiger in the south of Grindelwald and much shade gives, you end december a maximum of 1 hour sun in the hotel.

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Ivo
For disco we're beachgoers excellent.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2013
Only the noise level of the disco in sous Sol us restless night. The transmission of structure borne noise until 3. floor feels one even in the pillows. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Jörg & Irène
There are friendlier, warmer Sun Star hotels.
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2013
Despite a swiss hotel chain, we rather as abroad felt, our swiss german was among the staff could hardly be heard, in the spa area by a coworker only english spoken. Rather too little staff in the service area, the staff were so stressed, unmotivated and rather unfriendly. The quality of the food would be better, if the food served hot would, have 2 cold meat available. In the à-la-carte-restaurant, the quality was high quality, but also there, the supplement as ordered serves, it is the joy in food definitely lost! The spa area has a own culture, despite the ... nudist zone, is man as naked rather exotic! The nude area is mostly in gear visited, the staff in the spa area, nothing is done about this! Very nice, the pool! read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Michel
To be recommended
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • July 2013
Can get quite far still again. Mon septième sejour dans cet hotel. L' atmosphère y est excellent. Le personnel very friendly et surtout serviable. Belle chambre et belle vue. The repas gastromique. Slon vaste et pleasant. Il est très bien drago en face de la first course. Very much de promenades a proximite. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Sun star catalog honest
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2013
Everything matched as the sun star catalog described, the services are clearly and honestly presented, the (positive) pre-reviews are hereby confirmed and the few negative i can invalidate : the single rooms are now with new, bright bathrooms renovated, i had at least 6 outlets found. The hosts are in the lobby, in the dining room always present... I think if the ch-sun star hotel concept like without concerns and surprises all the interesting places like lenzerheide, Arosa, davos, wengen, Zermatt, etc... Drive, 3 of which i even on my ' hotelcheck' list. read hotel review
  • Room
    6.0

    My single room economy without a balcony, view of the firstbahn, you look the same, whether it is a good day on the slopes,... Good successful renovation of the bathroom, very bright, very practically, the yellow sun star duck in the bathroom shower floor was hopefully anyway to take particular... Everything fit wi-fi, the mini bar daily new and re-filled free of charge was very good...

  • Gastronomy
    6.0

    Almost a shame if the half board not claim... Price/performance ratio is very fair

  • Service
    6.0

    All confirmed in the other positive reviews; the omnipräsente hosts schlutter / timonin mention i love to go...

  • Sport & Leisure
    6.0

    The size the pool i was impressed, absolutely take, is in the new sunstarkonzept now all included...

  • Hotel
    5.0

    Everything matched as the sun star catalog described, the services are clearly and honestly presented, the (positive) pre-reviews are hereby confirmed and the few negative i can invalidate : the single rooms are now with new, bright bathrooms renovated, i had at least 6 outlets found. The hosts are in the lobby, in the dining room always present... I think if the ch-sun star hotel concept like without concerns and surprises all the interesting places like lenzerheide, Arosa, davos, wengen, Zermatt, etc... Drive, 3 of which i even on my ' hotelcheck' list.

  • Location
    6.0

    Great location in the glacier village of Grindelwald; fascinating geological history this, read the times briefly: until about 1850 were here the grindelgletscher to the tal, probably about before where today the hotel stands. Each skier from the short way over the street to firstgondelbahn be thrilled, in the evening après ski and strolls in the place. Good bus system for (winter) hikers, skiers, even for cross-country skiing and tobogganing/swiss' sschlitteln' on the male everything very easy to reach.

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Sylvia
Gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
We have as a young couple times variety the usual new year's eve feasts and 5 days around the new year here. The hotel is great and the staff excellent! Very nice is also the ski area the sledding and lots of other make can. And the best: the elevator is on the other side of the street! The hotel offers also entertainment program on, but since we skier, we have only the hike involved on a quaint hut with cheese fondue has ended. At new year's eve there was also a beautiful event with singing and dance which we ... also younger guests dancing motivated has \u263a All together really only recommendable! We will go back! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Tatjana
Wonderful stay, great hospitality archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2012
The hotel offers all the comfort, which one wishes. The reception, the staff and the gastgeberehepaar are extremely courteous, friendly, helpful and professional. Hospitality that came from the heart. You feel on the body and can the stay thoroughly enjoy. read hotel review
  • Room
    6.0

    Our room was relatively big, with a balcony. Nothing was at the condition to complain about. Hygiene top! Great, the mini bar is in the price inclusive and refilled daily.

  • Gastronomy
    0
  • Service
    6.0

    Our room was nicely appointed, spacious, everything in good condition. There was also on cleanliness and service nothing to fault. Top service! Buffet breakfast the best.

  • Sport & Leisure
    6.0

    Great spa; pool, sauna, steam room, etc. We could here during hour pleasure!

  • Hotel
    6.0

    The hotel offers all the comfort, which one wishes. The reception, the staff and the gastgeberehepaar are extremely courteous, friendly, helpful and professional. Hospitality that came from the heart. You feel on the body and can the stay thoroughly enjoy.

  • Location
    6.0

    The hotel is in an optimal location, in the center of Grindelwald. We had a room with a view in the fascinating mountains of Grindelwald, fantastic! The mountains just around the corner. From the spa (relaxation room) has a lovely view. Around the hotel you will find all the shopping and to the train station it was about 5 minutes walk.

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Christian
Short break enjoyed it to the fullest! archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2012
Very friendly staff and above all a excellent friendly hotel management! It is nice if you occasionally times from the chef or house's manager the supper was served. This leaves a lasting impression! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Sonja
Wellness weekend with the family in Grindelwald archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2012
The hotel offers a excellent overall impression. Despite its size we are sincere and personal welcome and felt very comfortable and above all we sincerely feel welcome read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Susanna
Ideal hiking spa holidays archived
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • August 2012
Very nice, clean hotel with imposing environment. Was good public transport reachable. The staff are very friendly and the kitchen very varied and nice. The pool is very clean and large. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Elsy
Comfortable. Cozy hotel in Griendelwald archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
We spend a few wonderful holidays in Griendelwald and sun star -hotel. The view from our balcony directly at the north face of the Eiger and the small glacier unique. The hotel with its spacious entrance hall, stay- haltsraum with piano -music in the evening for comfort a. Also the wellness area is recommendable, particularly the large pool with pleasant warm water we use daily. All together the hotel we can recommend to anyone. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Petra Lutz
Great hotel location with great arrangement archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
Perfect hotel location Everything on foot or with the inkludierten Jungfraupass by train reachable, the car could the whole week in the underground garage stand still The room and the pool with fantastic views of the mountains Eiger Every evening first-class 5-course menu ( half board is the current price level in Switzerland definitely recommendable) Pleasant also the down comforter and the waste disposal during our absence in the evening Always friendly staff in all service sections Free internet The duvets were for the midsummer it was too warm and the pillows somewhat too thin, but we didn't asked, apart ... from that we would certainly other Bedding. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Elena
Perfect archived
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2012
The sun Star Hotel Grindelwald is a perfect hotel! No matter wether about recommendations of routes or the aufschütteln the beds in the early evening! It is a place to be comfortable and relax. And additionally after a sustainability strategy traded, of which other hotels could learn a lot, without notice or bother us. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Eva
Nice, centrally located and everything is great archived
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2012
We felt very much at ease - in Grindelwald altogether. Extremely beautiful mountain world, little traffic and large offer in the other environment, something something to do. We will be back! And gladly again the sun star, as long as we again a hotel choose. Centrally located and nevertheless calm, beautiful suite (four ) with a balcony and glacier views, plus free mini bar. For small children there are no games room and in the pool you can't-was for our however not a problem more. For large evenings beautiful bar. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Joachim
Imposing mountains pur archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • June 2012
The hotel offers a unique atmosphere, as the view from the balcony on the north face of the eiger incommensurably and breathtaking is, simply ennobling. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Gisela
Four star vacation on jungfrau panorama in Grindelwald archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • May 2012
A feel good hotel the extra class, which maintained atmosphere, cleanliness and exquisite food is concerned. Both the before tucking into hiking, as well as the ausspannende 'dandy' are here in good hands. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ernst
Lovely winter - vacation in Grindelwald ( hiking archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2012
We know the sun star hotel chain since many years. Most of the contacts we had with Arosa are however also this time Grindelwald very satisfied been. The sun star hotels recommend and safely this year once again to be a guest. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Klaus
Pleasant surprise archived
  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • March 2012
I did not so with hotel chains-i have to work too often to stay the night. But here i was really angenehmst surprised. Extremely friendly staff, pleasant atmosphere! Then a for Switzerland Acceptable designated smoking area (a must-criterion for me!). I booked only overnight stay with breakfast, which as the place turned out to be, because in the à la carte restaurant you eat good! Only the room. Well, in the winter, you aren't too long. But the single room is already borderline! More than 5 days you can not bear-then you know that, where one his clothes to accommodate ... should. And for rd. 150 franc/night, i live from the suit-case! read hotel review
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Heinz
Spring spa holidays in Grindelwald archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • March 2012
Nice and relaxing stay in a good and comfortable equipped hotel with friendly staff and many spa treatments. Particularly recommendable: restaurant Adlerstube! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Manfred
Simply top archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2012
Very recommendable and we will anytime again gladly to this hotel return The hotel lies in best location and offers everything, what one for a skiing vacation could wish for. All around there is a large number of shopping stores. the spa area is clean, well maintained and you can after a day on the piste very quiet and relaxation. The rooms are spacious and very clean. It is reasonable value for money in any case... read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
Close
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