BEST WESTERN Hotel Reykjavik(3 stars)

Raudarárstígur 37 Show map

Average rating

22 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.4
  • Service
    4.7
  • Location
    4.9
  • Food and Drinks
    4.6
  • Sport & entertain
    3.0
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10 hotel reviews in Englishsorted by travel date
Sandra
Good 3 stars hotels in a central location
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
The hotel is very centrally located, 5 -minute walk from the main street laugavegun away. The rooms are okay, i found the bathroom too small (small shower, very small sink). The bathroom it was cleaned and towels are changed every day, however in the room not vacuumed or cleaned. Breakfast i found for a 3 star hotel good. Next door was a restaurant 'Harry's ', good value for money and very good fish. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Juliane
Good city hotel in the city of Reykjavik!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
We spent new year's eve in Reykjavik celebrated and the hotel as starting point for various excursions used. The room was small but nice. The cleaning could have been more thorough, as the dirt from the winterschuhen in the room apportioned and i'm not sure, whether in the week the soil at all cleaned. In the hotel there are a lot of brochures and maps with the planning of excursions help. Convenient is the in-house parking garage if you with a rental car on the way is. The location of the hotel is also perfect. One is in a flash ... on the shopping street and restaurants are on the way everywhere. If you go not far, you can in the restaurant la luna next door also delicious food. All in all: a good location. One is fast on the miklabraut, one of the main streets of Reykjavik. And the needed to get used to the smell in the icelandic hot water is probably everywhere like that-o read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Werner
For sleeping ok.
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • October 2012
Rooms at quality, furniture, heating (insufficiently) very modest, even if expectations were not very high. The exterior of the hotel corresponds not with the interior, also regarding the price-performance ratio. Everything was a bit unloving. read more
  • Room
    2.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    3.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Monika
City hotel, okay-but not more
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • September 2012
Good city hotel in a quiet location and not far from the center way. read more
  • Room
    3.0

    Rooms were okay, bathroom would have in certain places be renovated, hair dryer from the 70. Years, mountings were quite disgusting respectively covered with lime around.

  • Gastronomy
    3.0

    Breakfast didn't enthused us, everything illfavored arranged, sausage and cheese in edelstahlschalen (the one normally for sauces used) piled up, without love prepared plates, choice was very poor-no eggs, juice not enjoyable, everything around the plates was filthy and full of crumbs and so on preferred 2. Breakfast go out in the town drives, which also recommendable is.

  • Service
    3.0

    Front desk was ok, depending on the staff more or less friendly. Apart from that no service used.

  • Sport & Entertainment
    0
  • Hotel
    3.0

    Good city hotel in a quiet location and not far from the center way.

  • Location
    4.0

    Hotel lies a bit out of the way from the center. The shopping street is however about minutes hike easy to reach. Directly next to it there are couple restaurants-Italian, chinese and so on free car park in the underground garage.

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Jerzy
Pleasant city hotel
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • August 2012
The hotel makes a good impression and there are many foreigners and German visited. The atmosphere is friendly and relaxed. read more
  • Room
    5.0

    The romos and the bathroom are big enough, bright and friendly equipped. The bright and friendly rooms are very clean, comfortable and have a kettle. The rooms the bright courtyard are absolutely silent.

  • Gastronomy
    4.0

    I only had breakfast there. Everything was plentiful, delicious and tastefully prepared. Also the coffee was very good.

  • Service
    6.0

    Very friendly and competent staff. The courteous mr H. From the reception even spoke German.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel makes a good impression and there are many foreigners and German visited. The atmosphere is friendly and relaxed.

  • Location
    5.0

    The hotel is centrally located in a small street. At night there were almost no cars. All purchase-, excursions, traffic connections and restaurants are on foot in 2 to 10 minutes to reach.

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Michael
Location to the center interesting
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2012
For less than 2a 3 days it goes. Besides that only suffices for sleeping. To hardly recommend. So only to pass through thought. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Anja
Good city hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2012
Convenient for the short break, the underfloor heating in the bathroom was ideal in the winter. Pizzeria next to the hotel recommendable nonetheless, cheap and delicious. Peaceful location and yet everything easy to reach. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Babette
Stay was rather disappointing
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • January 2012
I have 4 nights in the hotel in a single room. My 1. room was quite old, the balcony/french door was very leaky, it has even reingeschneit and so ripped off. I had complained about this, i was then told, that we finally Iceland are. However, you could even on Iceland demand, that it cannot the rooms reinschneit and it was cold, not even the heater helps! After multiple nachfragens came the receptionist, and the window viewed. Some time after a few hours i then a new room received. Tv channels were only 3, no german channels. Only this on ... the edge. Breakfast was also nothing special, on the 1. day there were no boiled eggs more or not. On the next day the eggs were cold. The only positive is close proximity to center, about 10 minutes walk. read more
  • Room
    2.7
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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Lukas
Standard 3 star hotel near the Hallgrimur Church
  • Recommended hotel
  • Singles
  • City break
  • October 2011
The hotel meets the Best Wetsren standard and includes free wifi and free breakfast. read more
  • Room
    4.0

    The room was relatively small, but clean. Free bathroom toileteries are available.

  • Gastronomy
    0

    The breakfast was included in the rate. I did not take it, however.

  • Service
    4.0

    The receptionist allowed me to check in early. He spoke english well.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    The hotel meets the Best Wetsren standard and includes free wifi and free breakfast.

  • Location
    4.0

    The hotel is located within 15 mins walking distance from Reykjavik domestic airport. Several pubs and restaurants are close by. The city centre of Reykjavik can be reached on foot. Excursions can be booked at the tourist centre not far from the hotel. The Hallgrimur Church is 10 mins walk away.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Otto
Simple city hotel, located close to the center archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • November 2009
Had a standard single room, about 15 sqm, very small bathroom, appropriately equipped, TVs with five free channels and various. Pay TV, safe in the room, very centrally located, about 500 m to the pedestrian zone with alarm clock in the morning, etc. for the reception. Not reliable, better bring an alarm clock breakfast good - restaurant itself much too expensive (no food under €30 ) HOTEL REYKJAVIK = not to be confused with the hotel REYKJAVIK or the GRAND HOTEL REYKJAVIK - there was always ask which hotel Reykjavik as be meant ( with tours etc. ) read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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