Hotel Am Rugard(3 stars)

Rugardweg 10 Show map

Average rating

22 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.5
  • Service
    4.9
  • Location
    5.0
  • Food and Drinks
    5.2
  • Sport & entertain
    4.8
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14 hotel reviews in Englishsorted by travel date
Jörg
Very pleasant stay!
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • September 2012
The hotel we have for a short weekend stay occupied and are all in all really happy. Friendly staff, clean and well-kept atmosphere, rich breakfast buffet and appropriate double room for 1 night. The parking spaces are not right next to hotel, you walk from the parking ( Toboggan run ) approximately 200 meters to the hotel, can however for loading and unloading at the hotel hold. Check in, as well as check out without any problems and quickly. To the town center it was about 1 kilometer, to ralswiek is with a car about 7 minutes. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Maria
Cozy, friendly and clean!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2012
For a short vacation ideal! It was the first stay auf rügen, so there is no comparison to the other hotels. It is very idyllic setting in the forest convenient, a climbing park and summer toboggan run directly in front of the entrance of the hotel read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Jürgen
Anytime again gladly
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • April 2012
A wonderful hotel with good food in the forest location. Around the tower is for walking again. We were group of 7 men their annual Knobelfahrt and were cordially. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Helmut
Sharpened relaxation in the beach hotel am rugard in Binz
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • March 2012
The hotel is very recommendable. Should be emphasized the friendliness and zuvorkommenheit of the staff. Have the hotel in my family like recommended The peace and quiet and location of the hotel allow relaxation in the short time to. That was not for the last time, I am coming again Helmut Bohr read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Christof
Good place to stay on the island of rügen!
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • June 2011
Nice hotel in the middle of a forest. Unfortunately far away from the coast. You can quiet and undisturbed sleep. Nice beer garden with a view of the tower. The breakfast was good and sufficient. Very nice! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Angelika
Good hotel in a very good location.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2011
Bathroom was very small. Furniture for a five stars House in good condition. Otherwise you could be pleased with this hotel. Location very good uned quiet. The dining room was very nice and clean. The service was above average. Quality of the evening meal could be better for a five stars hotel. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Hartmut & Ute
Perfect location for Erkungung the island
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2011
We have felt ourselves very well in this hotel, it served us as a base to explore the island. In the middle of the island of rügen location, it's the best in all directions easy. The room was clean, size and furniture was adequate. The only drawback was the position of the toilet in the bathroom. Great people have problems, the knee bump into the shower's wall. The food in the restaurant was very good, looked and tasted, the staff was always friendly and competent. To the city center with a number of bars and pubs are just straight down ... the street, about ten minutes walk to the main square. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Robert
What an excellent cuisine archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2010
My wife and I were very comfortable. However, the bathroom was too small and had a slanted roof. Food was excellent. The breakfast buffet a number of things can still be done better. The staff was, with the exception of a lady in the service very friendly. Parking at the hotel's immediate vicinity were rather bad. Public parking is too far away from the hotel and I think this storage space for unsafe. We should once again be in the area, then the 'hotel is the rugard strandhotel' again our domizil. read more
  • Room
    4.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Timo
Nice little hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • August 2010
A very nice hotel. The room, which we had, was large and in a good condition. Only in the corners was not cleaned as thoroughly. It was not so bad, that we had to complain about. The shower was the shower head broken. After a complaint it has less than five minutes until the maintenance took care of the problem! A great service! The staff was very nice, helpful and quick. The location is very good. It was very quiet. However, it is not far from the centre of Bergen! It is right next to the hotel in rugard strandhotel-tower ... the, the one for the price of 1.50 euro per person can see. About 1 going minute far away there is an island toboggan. There you could go on for two euros per ride/person a nice Rodelfahrt. We liked it very much and we will definitely stay check-in there. read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Bernd
Pure relaxation with Tagungshotelstandard idyll archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2009
Very nice hotel in a quiet location. The main square mountains is ten minutes walk. A sauna is also available, bicycles can be rented. The observation tower right outside the door is complimentary for hotel guests, otherwise €1.50 per person. There was internet about the expensive Internet Hotspot Telecom. The hotel is comfortable and modern furnished in country style. The rooms are large, with TV in the room, the bathroom very small but have hairdryer and soap dispenser. The Frühstücksleistung is OK. Various kinds of cheese, sausage, jam, juice etc. However, there are only scrambled eggs on Sundays?! The ... coffee is already in red thermos jugs on the table. You can have breakfast from 07:00-10:00. The restaurant is great! The dishes were delicious and affordable. Overall, it was a very nice and highly recommended hotel. Only the eye for detail sometimes: depends on the lamp wrong or is broken? The Frühstücksbutter is warm and sticky together. A new guest in the restaurant or the drinks are empty? faults on the white walls Everything not terrible, but it's just on. read more
  • Room
    3.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Manja
Short vacation with small drawbacks archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2008
The check in was Okay, we were warmly welcomed. The extra bed for our daughter in the room, so we were offered a larger room, it was too cramped else. The rooms are bright and friendly, but the mosquitoes 'bodies were on wall and ceiling not so nice in the bathroom toilet seat was loose, and the soap dispenser was empty. The dinner was great, we had booked through 'day-dreams', had thus per night €21, 50 per adult and the child €10, -consume. The menu has fish to meat, great starters and desserts on children's menu had great deals. The ... staff was very attentive. The breakfast was for €10, -per person a bit poor. Unfortunately we do not scrambled eggs or other things, because there was none to the questions. Coffee was in airpots on the tables, milk and juices at the buffet. Otherwise there was boiled eggs, sausage (the liver sausage had a dark edge), cheese, cereal etc. We had to complain about: when booking we stated, this was our second anniversary that we spend there, it was not said anything, it was not possible in the evening still small towels (which had been forgotten in the room to put two days in a row!) and we wanted to pay a part of the bill, however we were ten minutes at the front desk and no one. Finally, the lady, after I found and were asked hochgezogenen eyebrows and had asked us if that were not on the day of departure, it would be too much trouble. It was probably about the 'failure' not happy. After I had insisted on a payment, I was very rude, I had at least adequate. A very unusual attitude. Otherwise we were treated by the rest of the staff was very nice, for example a train to Rostock, parking for our car, etc. to move to the other room was smooth, accidentally charged extra bed, but they must be preceded with a colleague we had to pay not. Except for those lady at the front desk we can recommend the hotel. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Bianca
Very nice hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2008
We have felt ourselves very well in this hotel and can only recommend the hotel. The price/performance ratio is very good. The rooms are of a good size and well equipped, though the room number 123 and 124 (partly Geruchsbelästung) should avoid read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Petra
Super nice staff, great service and great food! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2008
We were now for the sixth time and it was again in rugard strandhotel just as nice as the other times. We had booked 3-course menu in the evening, which I can only recommend. The check-in process was a pleasure. Especially the seafood platter for two persons was fantastic! The service staff was very friendly, even if perhaps something forgotten. But as you are all well aware that there is formed, of course, there is perhaps not always everything perfect. By friendliness was well done. The rooms are nice and comfortable and very clean. The hotel is located in the ... middle of the nature reserve and it was really quiet. To check in one must drive with the car, otherwise there were only a few steps away a large parking lot where the car is very good. We felt very comfortable and will definitely stay there again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gunnar
Nice hotel in the middle of ruegen archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2007
We were the second time at this hotel and our expectations were not disappointed this time. Only the half-board we would advise you not to go there as a la carte much more has to offer. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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