Lancaster Hall Hotel(3 stars)

35 Craven Terrace W2 3EL London View on map

Average rating

190 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.3
  • Service
    5.1
  • Location
    5.2
  • Food and Drinks
    4.4
  • Sport & entertain
    2.0
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127 hotel reviews for undefined sorted by travel date
Hans
In the middle of everything, ideal for londonkenner and novi
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
For a 3 tägige city break a good value for money particularly London overall very expensive and is a central location with typical london atmosphere. Train station, subway stations and even attractions are easily accessible and in a short time within walking distance. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Daniela
Super hotel.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • January 2014
For london standards absolutely recommendable, good situation, directly at the underground line 'central line', rooms are clean and enough from the size. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Anastasia
Light and shadows in a good location.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
The lancaster resound to hotel lies in the middle in the city, very central. Guests of all nationalities and age groups are spread over about 10 floors. The general condition was in rather older and simple. Every morning a breakfast buffet is offered. Plus: wireless internet is available free of charge. read hotel review
  • Room
    3.0

    The rooms are a normal size and are in older condition. There was a tv, a kettle and a safe (10 pounds deposit) available. Unfortunately, there was no hair dryer. The cleanliness was ok, in the bathroom there was however a lot of lime and the service was not always smoothly. It says press and wait ☺. What it was noticeable very negatively, is the clairaudience in the rooms. You could hear the street and you can hear the neighbors. If someone the door next to our door opened, sound it as we would someone come into the room. If you so very sensitive noise is, should caution for the sake of ear plugs carry forward. The mattresses are very soft, maybe worn out. To stay it is ok for a few days.

  • Gastronomy
    4.0

    We enjoyed the breakfast buffet in use. The breakfast was continental. There were three sorts of aufgewärmter rolls, boiled eggs, some spreads and a small muesli counter. For fruit there were bananas. To drink, there was orange juice (which fortunately not syrupy tasted) and apple juice, water, tea and coffee. Overall breakfast was okay, maybe this hotel would be at the choice a bit to improve, for example, another fruit, or perhaps somewhat nationaltypical as porrigge etc. At the hygiene we had nothing to complain about, the plates and cutlery were clean.

  • Service
    4.0

    Room cleaning was in order. The service was also ok. We spoke english, so there was no problems with the communication.

  • Sport & Leisure
    0
  • Hotel
    4.0

    The lancaster resound to hotel lies in the middle in the city, very central. Guests of all nationalities and age groups are spread over about 10 floors. The general condition was in rather older and simple. Every morning a breakfast buffet is offered. Plus: wireless internet is available free of charge.

  • Location
    6.0

    The hotel is located a few minutes walk from the Hyde Park away, through the of the Buckingham Palace arrived. To the tube station-station Lancaster Gate it is 5 minutes to foot, that you with the cent ral line access to all other underground lines and objects of interest. Also there is a bus stop in the proximity. With the bus and metro which offers easy access to every place in London, what a perfect access to public transport represents.

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Claudia
Simple but clean hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
We were over new year's eve for 5 nights in the lancaster resound to hotel. We are against 10 pm arrived at the hotel and had a fast check-in also right into our room. At the reception one spoke surprisingly german and was very friendly to us. Our room was to the roadside location, it is really quite simple furnished rooms but absolutely sufficient for a city trip. The bathroom was unfortunately a bit small and the bed mattresses very soft, that is for us a small point of minus defendendo. From 7.30-9:30 a. m. there was breakfast. ... The choice of the offered dishes was ok, nothing special. It was cold cuts (salami or ham), cheese, eggs, cereals, jam, honey and dte and coffee. For us it was however absolutely in order and the cleanliness at the tables was also always fine. The u-bahn station Lancaster Gate is about 5 minutes away. The hotel is located close to the Hyde Park and you can also go with a small walk the Oxford Street reach. For us it was a good base for our stay. read hotel review
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Silvia
Sad atmosphere
  • Hotel not recommended
  • Singles
  • Business trip
  • October 2013
English people likes moquette very much, I can't understand why, but if you are looking for a cheap solution in bayswater neighborhood, this is a good choice. Please take note that there isn't the hairdryer, but you can borrow one for ten pounds. read hotel review
  • Room
    3.7
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Karin
For a 3 star hotel really good!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2013
We were already repeatedly in London and had often luck with hotels. This time, we were quite satisfied, especially for a 3 star hotel. It has everything a 3 star hotel offer must and perhaps even a bit more. During our stay, it was fully booked and there were lots of german and Sweden or norwegian or so and also swiss and italian and french and even english. For the price the breakfast was included and i have to say that, it was totally enough for us, we were satisfied. More about it later when 'dining'. The cleanliness was also ... good. read hotel review
  • Room
    5.0

    The rooms were for a 3 star hotel really nice. Not huge but perfectly adequate. The mattresses for our taste much too soft. The bathroom was also ok, but the shower in the bath a bit inconvenient. All in all great. It has even a coffee maker in the room and also a safety deposit box and a well-functioning tv.

  • Gastronomy
    5.0

    In the hotel there was a continental breakfast which was fresh partially overbaked rolls was, croissants (they didn't tasty), bread, toast, 3 types of cheese, 3 types of meat, hard boiled eggs (without eierhalter!) , cream cheese, orange juice, coffee, tea, cereals and usually something with fruit (such as bananas, or fruit salad or so). We were satisfied.

  • Service
    3.0

    The front desk was fast, easy and friendly. I had a complaint, but it was not received. I therefore prefer the stars from. My complaint is the wi-fi. I had in advance in writing beforehand, if the hotel offers wi-fi and i have explicitly asked, if you in the room wi-fi reception (and not only in the lobby). I was by mail told, yes, there is wireless internet in the rooms, but it costs extra. Then we booked this hotel, for us, wi-fi in the room is important. When we were there, i have for 1 week paid, the were $2 0. and promptly i had in the room no wi-fi, only downstairs in the lobby. On my complaint was not taken into consideration, you said, 'yes, you know that it in certain rooms with the front desk ''. Well...

  • Sport & Leisure
    0
  • Hotel
    5.0

    We were already repeatedly in London and had often luck with hotels. This time, we were quite satisfied, especially for a 3 star hotel. It has everything a 3 star hotel offer must and perhaps even a bit more. During our stay, it was fully booked and there were lots of german and Sweden or norwegian or so and also swiss and italian and french and even english. For the price the breakfast was included and i have to say that, it was totally enough for us, we were satisfied. More about it later when 'dining'. The cleanliness was also good.

  • Location
    6.0

    The hotel is located near the subway station 'Lancaster Gate', which nearby Marble Arch and therefore Oxford Street gefindet and very close by of the Hyde Park or Kensington Gardens, in the region 'bayswater'. We found the top.

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Anke
Great for sightseeing!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • July 2013
Have 5 nights in the hotel. Ideal for sightseeing trip. In 300-400 metres from the Hyde Park or underground station. Nice little shopping right around the corner with restaurants and shops, In Paddington. If we return to Hotel London will, in any case this hotel. Value for money top! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Philipp
For couple days, it was worth it
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • July 2013
For a few days is esa really good. The food tasted. You can at the reception also speak multiple languages. In general, it is really good read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Patricia
Beautiful, simple hotel!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • July 2013
Nice city hotel centrally located in London! If you want a cheap hotel and a bed and shower need is here correct! Staff very friendly! Very clean, but already older! read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Bettina
Good city hotel for a London-trip
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
Great location (no 3-minute walk from the knowing singing clay/tone park/5-10 minutes from Paddington Station away)! The furniture in the room was alright, not more than the too soft or saggy mattresses could be exchanged times. There were even 1 'german' outlet, so that you can not necessarily an eu adapter is needed. The size of the room was very big for london! The bathroom was also large (with a bath) and clean, i would have been very happy if a hair dryer would have been there. The breakfast buffet was good, but nothing special (luckily continental). So you are ... full.-) The staff was friendly, could partly also german. If you arrive too early, or after check-out a little London to enjoy, can best conscience your luggage in the hotel store. There is a video secure storage room. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Sabine
For city breaks great!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2013
An excellent hotel for a londonstädtereise! Close and but located in a quiet area. Everything very clean and although the beds very soft, we slept well. Also the breakfast buffet was good. London and lancaster we will be back! read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Patrick
Good location, cleanliness so-so and rooms are very loud
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2013
For a short stay ok, because close to the Hyde Park and at the metro but the rooms an above all bathrooms are in need of renovation. The hand towels were very dirty and the windows one could not open and were drafty and therefore very loud (despite 4. floor )-nothing for people the no deep sleeper. Don't forget ear plugs! The breakfast was for London ok and the location was ok! read hotel review
  • Room
    1.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Elke
Good hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
Great hotel with very good easy access to the tube. Beds were soft but very comfortable. Beds were with wheels equipped, which took some getting used to. For breakfast something missing vegetables. So no serious issues. Would definitely recommend this hotel. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
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Karl
Absolutely good value for money, i will definitely come agai
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
For the short vacation in London was this hotel really a good choice. As soon as we on arrival easily get lost had, it was an advantage, that we the hotel we called and the directions of a german speaking staff will be given could. The hotel is clean, the breakfast simple, but very tasty (tea, coffee, ham, the 3 sorts of sausage and cheese, fruit juices, cereals, etc.) - actually everything what we needed for a good start into to start the day! The rooms are simple but very clean. The bathroom/toilet was rather small but absolutely sufficient. ... The tube station Lancaster Gate and buses into the city are only. Circa 5 minute walk from the hotel. Diagonally opposite the hotel is the very recommendable pizzeria Taormina, in which you really very well-kept and quite cheap food. Overall i can this hotel everyone absolutely recommend! If i went back to London come, i will surely again into the lancaster resound! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Ursula
For a short city break sufficient
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
Value for money is okay. For a short city break sufficient. Great transport connection (u-bahn, bus.) Nice indian shop for snacks/beverages directly opposite the hotel! Somewhat overheated, no possibility to fresh air. Cleanliness well. Room size for London okay. read hotel review
  • Room
    2.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Simone
Thumbs up
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
The hotel is very centrally located right near the hyde park, also the subway, the train station & bus stations are is a few minutes walk away. The hotel itself was clean & tidy, the staff very friendly and very polite. It is also very pleasant, that the hotel in a side street is located, which means that you at night not much traffic sounds. Also the breakfast left nothing to be desired, it was very continental, the enough selection & the quality excellent. My total conclusion: i would definitely book there again! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Mario
Simple, but centrally located hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2013
Simple, but centrally located hotel on Hyde Park and nearby the paddingtion station. Very simple and straightforward breakfast buffet, rooms are rather small and functional decorated, as in this category in London usual. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Christoph
Very good hotel with ideal location for city trips
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • January 2013
Location: There are numerous restaurants nearby and also the subway-station is only 5 minutes away. Staff: The staff were very competent and even spoke german. Cleanliness: Cleanliness was absolutely great and we were value for money very positively surprised. So you say it a very good hotel for a short city break to London is read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Dietmar
Lancaster hall hotel
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • City break
  • January 2013
A real nightmare! The booked single room (double room for single occupancy) was on arrival in a consistently strong dirty condition. Behind the door were piling up the dust in flakes, the bathroom did especially the dirty toilet out. At the taps was obviously for months only top cleaned, on the bottom floor collected the lime of at least weeks, bath tubs and tiles in the same condition. Remarkable the razor thin curtain with schimmelkante. The beds are each on two top located mattresses, already quite worn out. Covered the beds with a thin, but at least clean bed sheet ..., in addition you got a eingerissene blanket and another thin sheets. Cover with a ausgegilbten überwurfdecke - bed complete. The window in the room can with appropriate violence open, handle was missing. Soundproofing right nothing - very interesting, since my room to the street lay out, therefore very noisy at night. Really great also the tv - installation. A small cheaper tft screen, so clever at the wall drilled, that television in bed is not possible, cable hanging open from the ceiling. I have complained on the cleanliness accordingly at the front desk. As the young and obviously helpless lady i didn't want to believe, i have the hygienic the shortcomings right in the room shown. You then called the 'manager' in addition, the again and again stressed, in its hotel everything always perfectly clean, but the dozens of flaws admit needs-so much dirt is difficult to deny. I was pointed out promised, that the room fully cleaned. So well. 6 hours later one was then probably made an effort, the exemplary identified schmutzdepots to eliminate, even if clearly, that dirt of at least weeks not in a couple of minutes to be eliminated. But at least. The next shock waited when the 'Continental Breakfast' on me. The coffee not enjoyable. The dishes full of water spots (i hope.). Croissant from the discount store from the plastic bag, cheapest ready-to-bake breads partly burned. Toast to toasten in a toaster, the for years had not been cleaned. 3 sorts of tasteless cheese ( or käseersatz?), a sort of sliced billigsalami without any taste, but with a lot of dyes, 2 sorts of kochschinkenersatz. A good start to the day something different! Almost funny: the müslispender were so skilfully behind fresh plates set up, that you actually not at all ran came. On the 2. day i have the breakfast then just skipped and in a nearby located restaurant for breakfast. All together we are dealing here with an old, shabby and clearly mismanaged hotel to do, i am sure with the location (5 minutes walk to the central line tube) points, but in terms of value for money not convincing at all. Room in hostels are cheaper and much clean! As the recommendations here come into is me incongrous! I would have booked for longer or not already in advance paid have had, i would have this hotel after the first night again left! read hotel review
  • Room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Location
    3.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Kornelia
Ideal hotel for city break Ideal hotel for city break
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • December 2012
An ideal hotel for a city break to London. An ideal hotel for a city break to London. The lancaster resound was the 4. hotel in this category, the i in London and it was for the price very reasonable. The lancaster resound was the 4. hotel in this category, the i in London and it was for the price very reasonable. To mention i would like the breakfast, the best, which i in London had. To mention i would like the breakfast, the best, which i in London had. Even the coffee was good. Also in the evening after ... a tiring day restaurants or a pub directly at the street. Also in the evening after a tiring day restaurants or a pub directly at the street. The subway lancaster resound it was about 3 minutes walk. The subway lancaster resound it was about 3 minutes walk. The Hyde Park in the immediate area is in the summer very nice, but even this time we are Victoria Station on foot to the hotel run with little luggage a very nice walk after a long day of sitting about on the plane, airport and train. The Hyde Park in the immediate area is in the summer very nice, but even this time we are Victoria Station on foot to the hotel run with little luggage a very nice walk after a long day of sitting about on the plane, airport and train. If i/we the next time to London come, i will surely book this hotel again. If i/we the next time to London come, i will surely book this hotel again. Only the windows should maybe take in the next time be replaced, alone simply because the enormous waste of energy. Only the windows should maybe take in the next time be replaced, alone simply because the enormous waste of energy. Also in the rooms it would be a bit quieter, what is however not further bad because it is a relatively quiet side street. Also in the rooms it would be a bit quieter, what is however not further bad because it is a relatively quiet side street. Tip for the gatwick express: for 3 travelers the 3. free. Tip for the gatwick express: for 3 travelers the 3. free. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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