Hotel Pension Kastelruth(3 stars)

Plattenstr. 9 39040 Kastelruth/Castelrotto View on map

Average rating

45 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.9
  • Location
    5.6
  • Food and Drinks
    5.6
  • Sport & entertain
    0.0
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31 reviews for this hotel sorted by travel date
Jo
Again at home in hotel Kastelruth
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2013
After ten years we like this hotel still very good. The atmosphere, friendliness, sauberheid especially the always wechselende and well selected Menu's surprise us again each evening. In this hotel was still the price for what is offered. And what for hotel Kastelruth is the convenient location, very calm but but in the center of Kastelruth. Again we came heimmit the feeling that was certainly not the last meal. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Roger
Back home again
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • February 2013
Love Monika, After a short break our guests very cordially and i also. Love thanks. We were very comfortable, including the friendly and forestalling kind yours restaurant-team made it! The boys are great! A very rich-and dessert buffet, together with the tasteful preparation of the main courses, the whole rounded off. At the breakfast is everyone at its expense came and there were individual needs, compliments! Until next year. Lg Roger read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Distance to ski lift
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
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Hanspeter
Recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
Very pleasant stay in the family-friendly hotel. Waiter competent and friendly. Nice view from the rooms on the mountains (schlern). read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Beppie & Jo
For the 10. time hotel Kastelruth, very good!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
Well managed hotel with friendly staff. Here the cleaniness is ross written, as well as you can get for a good Value for behaviour big breakfast as in the evening an excellent wine 5-course menu offered. read hotel review
  • Room
    6.0

    Big room the well equipped are equipped with a large modern bathroom, Partly with a balcony where you a beautiful view of the mauntain from Kasterlruth the 'schlern' has.

  • Gastronomy
    6.0

    The hotel has a cosy hotel bar, a very big breakfast And where one most about it a very varied Served 5-course menu.

  • Service
    6.0

    Both the owners Monika and steffann plattner are always very friendly And helpful, but both the waiters and maids know what you In a hotel work.

  • Sport & Leisure
    0
  • Hotel
    6.0

    Well managed hotel with friendly staff. Here the cleaniness is ross written, as well as you can get for a good Value for behaviour big breakfast as in the evening an excellent wine 5-course menu offered.

  • Location
    6.0

    The hotel is in the center from Kastelruth, with view of the schlern, And many hiking possibilities.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Edgar
Pure relaxation archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
We'have since 1998 to this hotel and felt there very well. Despite 700 kilometer journey we have the feeling already vacation to have. That's why we go in the autumn to the third time for this year to Kastelruth. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Thomas
We would gladly come again! archived
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • June 2012
We were very satisfied. The hotel corresponded fully our expectations. The food was good and plentiful. Our 'special requests' ( for example Bringing the breakfast times) were friendly taken up and uncomplicated met. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Ralf
Could be better. archived
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • June 2012
Centrally located hotel. The staff are very friendly and helpful. The food is probably not by a expert chef cooked has been... Unfortunately! The room had a pleasant size, however it is in need of renovation. On a Verteilerdose looked even the Power strip out. With the TV it was an old CRT the buzz and a bad picture lots to offer had. Unfortunately actually... You could more from it makes themselves. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.5
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Rene
Very satisfied with the hotel and staff. archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2012
A very nice hotel, friendliness great from the family as from the staff. The area is very nice, the location of the hotel is great, if one which needs is everything is close by. Transport moderate... Is a bus stop directly vorhem hotel. We are definitely coming again:-). read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Stefan
Always nice. archived
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2012
We have been going for over 10 years and it is anytime again very nice. A with much commitment operated hotel. Every request in our opinion has been taken into account. Unobstructed view from the balcony over the mountain schlern. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Distance to ski lift
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Ulrich
Winter holiday in pleasant atmosphere archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2012
The hotel we have stayed at the third year booked. We would love to go back after kastelruth to the hotel Kastelruth. The extremely friendly informal atmosphere we like anytime again. Food and accommodation are very good. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Distance to ski lift
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Peter
Avid wintersportgäste archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2012
As winter guests at hostel kastelruth it is always 'as a coming'. The venerable friendly house with its thick walls, the interior ambience with beautiful Woodwork and fresh plants, spacious sense comfortably equipped rooms and bathrooms, partially comfortable Sonnenbalkons. And the everything from tangible cleanliness accompanied! The hotel is centrally located and quiet with good taktierten bus connections in skiing and hiking areas. The informal and human use is personal, very friendly and attentive. For the physical well-being is well and variable provided. In our case are nothing to be desired we could have stayed longer. Also the value for ... money. All together a very recommendable hotel, of course for tourist with children. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to ski lift
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
Close
Monika
Comfortable room - fantastic food archived
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2012
We were as a family with two adults children and a friend end of february in the hotel Kastelruth and were very satisfied. The hotel is perfect clean and very good run. There is a warm, informal atmosphere and every request fulfilled immediately. The average age is so between 30 and 50, there are both italian, as well as german guests in the hotel and there is a relaxing peace. read hotel review
  • Room
    6.0

    My room was comfortably furnished, spacious and had a lot of storage space for the clothes (large closets) there was a tv in the room and a small table with armchair and sofa. A big balcony in front of the room was nice for the last rays of the day to enjoy. A telephone is on the bedside table. The bathroom was very clean and modern and with a spacious shower, a washbasin and a toilet equipped (my girlfriend had a bidet). The towels were changed daily.

  • Gastronomy
    6.0

    The food is especially good. In the morning a rich breakfast buffet and evenings salad from the buffet and then a 3-course menu after choice and then dessert from the buffet. Special wishes were also gladly fulfilled. (vegetarian) The kitchen style is rather typical of the country ( south tyrolean)

  • Service
    6.0

    The staff were very friendly and accommodating. The service at the bar and at the tables at breakfast and at dinner spoke german, english and italian. The room maids spoke not so good german, you could its wishes however at the front desk and they were fulfilled quickly.

  • Sport & Leisure
    6.0

    The Seiser Alm is a wonderful winter sports region on a high plateau and has therefore very lots of sunshine. There are many downhill to find the even for beginner (children) are to be mastered well. Otherwise is the Alpine a paradise for hikers and cross-country skiers with well groomed cross-country ski runs. There are langlaufkurse, skiing schools and kindergartens with animation for the smallest. Snowboardpisten for beginner and advanced and extensive hiking trails.

  • Hotel
    6.0

    We were as a family with two adults children and a friend end of february in the hotel Kastelruth and were very satisfied. The hotel is perfect clean and very good run. There is a warm, informal atmosphere and every request fulfilled immediately. The average age is so between 30 and 50, there are both italian, as well as german guests in the hotel and there is a relaxing peace.

  • Location
    6.0

    The hotel lies 2 -minute walk from the market square in Kastelruth away, where you go strolling and shopping. The bars/cafes also in a couple of minutes to reach on foot. The car you can hotel's own parking and can then daily bus the gondola lift to the seiser alm free of charge. Bolzano, Brixen and Meran aren't too far away and worth a visit.

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Norbert
very nice old hotel with good atmosphere archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2012
very nice old hotel with good atmosphere in a wonderful lain mountain village. It is an old hotel, the very lovingly renovated is. The food met definitely not always our taste. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Andreas
nice and courteous service archived
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • February 2012
We were 4 great days in the hotel Kastel Ruth spend. And the team were he friendly and accommodating. In the hotel we found everything as on the homepage mix evenly before. we missed solely a Skischutrockner. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Distance to ski lift
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Willi
comfortable and right in the center of the village kastelrut archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2012
since 1970 I am constant in this hotel, time in the summer time in the winter. the great-grandmother was already packaged and three renovations, I have experienced. in those thick old walls I felt good and meet me anytime again with old known there. here is old with new well together connected. the families atmosphere hopefully, it will remain so. it greets the whole family Willi and Frederika read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    1.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Andreas
Good value for money, relaxed archived
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • February 2012
Who without large no-frills clean, good and quiet location in a large ski resort (25 minutes' drive or bus ride to port sella -Ronda) wants a vacation, can station. Flexible in the trip there and back also in the peak season read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Distance to ski lift
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Johannes
Highly recommendable archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2012
We have a relaxing winter holiday in a well-kept and comfortable atmosphere worn. Especially we liked the very attentive and always visible service. The room was spacious and stylishly furnished. We would also our next winter holiday in this spend read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Rita
Top Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2011
Family-friendly hotel, very good location, very good service, a hotel to rest and relaxation, 15 years have been to this hotel and are very happy, we will keep the faith, in order to recover next year again in the autumn. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Candice
Relaxing stay with amazing service! archived
  • Recommended hotel
  • Families
  • Proof of booking
  • Other stay
  • October 2011
Very clean, comfortable, and small enough to feel intimate. We had half board. There were other guests staying at the hotel, but it's very quiet, which is nice (and something I always look for on vacation!). read hotel review
  • Room
    6.0

    Clean, bright, airy. Beautiful view, quiet.

  • Gastronomy
    6.0

    My parents and their friends LOVED their dinner at Hotel Kastelruth.... so much so, that they were still talking about the meal after three weeks of travel in other parts of Italy. To me, that says a lot, because the food in Italy is so amazing!

  • Service
    6.0

    Monika was so kind and helpful. I had to leave early (my parents and their friends stayed) because of an emergency, and she helped me organize my travel. She also helped get items (that we'd forgotten) to me in central Italy. I will definitely return to stay with Monika again and will recommend Hotel Kastelruth to friends and family traveling in the area.

  • Sport & Leisure
    0
  • Hotel
    6.0

    Very clean, comfortable, and small enough to feel intimate. We had half board. There were other guests staying at the hotel, but it's very quiet, which is nice (and something I always look for on vacation!).

  • Location
    6.0

    Located in a nice, quiet part of Castelrotto. Within walking distance of everything you'd need, including the grocery store, restaurants, and the bus station (which can take you to Bolzano or the Alpe di Siusi, for example).

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Rudi & conny
Very nice renovated hotel in central location archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2011
For guests without ' Wellness-frills-requirements 'in the best way suitably. Very friendly, competent, not intrusive staff. Parking directly at the house. Hiking bus stop nearby. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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