Hotel Sofitel London Gatwick(4 stars)

North Terminal, Gatwick Airport Show map

Average rating

6 hotel reviews

    Rating by categories

  • Hotel in general
    4.4
  • Room
    4.8
  • Service
    4.9
  • Location
    3.8
  • Food and Drinks
    4.8
  • Sport & entertain
    2.0
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4 hotel reviews in Englishsorted by travel date
Otto
From the plane to bed
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
This hotel is very good for transit journeys on London. A large tube runs the guest from the airport gatwick directly to the front desk. So in less than 5 minutes on the other day the airport for check-in. Although at the airport the rooms are very quiet, no aircraft noise. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Dominik
An ageing hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Business trip
  • March 2012
If you want a luxury hotel expected, rather disappointed. Even if on the door the Sofitel-Tag depends. In my opinion the hotel is already outdated and more upscale standard. We had a handicap accessible room booked, but Sofitel not yet times to drive on showers. Actually a' no-go' for this performance of the hotel. Smokers forced a long way to go to the hotel to and smoke. The smokers corner is totally unacceptable. If it rains you will get wet, because it was not a porch gave. In fact you can the hotel not recommend but at the airport even ... has one now times no choice. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    1.8
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Robin
Great hotel, great staff and very nice rooms. archived
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • August 2010
If I go to London, then in the hotel! Liked it so much in love it here. Super beautiful panoramic views of the runway for the airports. The rates for the breakfast buffet were a little over-priced. Otherwise everything super! read more
  • Room
    4.7
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Tim
Good and cheap archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2010
We are only 1 night before going home from London here. The hotel was after the first night in the city a delight. Situated directly next to the airport terminal "Nord" - note to the terminal "Sud" one needed with the bus or train soon a few minutes more. The hotel made outside as well as from the inside a very well-kept impression,'s in the room. The room was large, the furniture in great condition and the views of the surrounding area lovely - there are also rooms in the lobby. Check in and check out was quick and ... efficient. We stayed at the Café for dinner. This is part of the lobby and not cozy, but very nice. The food was OK, but not completely, as was the service OK but as an outstanding experience we will not remain in my memory forever. Important: at the airport by the prices munter slamming shut: 12 pound for a pizza the commercial TK-size is hefty price. To be fair: The taste was the pizza was very good and the coating high quality. In addition a indicated of 12.5 %. But it wasn't a problem, relax in the airport with sandwiches or so to cater to eat and in the room. We missed the breakfast in the hotel, as the flight arrival flew at 6 am. A free coffee and croissants or as usual with Radisson is non-existent. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
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