Hotel Seabel Alhambra Beach Golf & Spa(4 stars)

BP 16, 4089 EL KANTAOUI SOUSSE TUNISIE Show map

Average rating

557 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.9
  • Service
    5.2
  • Location
    4.8
  • Food and Drinks
    4.6
  • Sport & entertain
    5.2
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177 hotel reviews in Englishsorted by travel date
Christa
Nice hotel, but studio in the winter to cold
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
Nice hotel, but studio in the winter too cold. Additional cover gave it only on 3.! Demand. Bathroom was without heating and we have a long not more so frozen as there. A ray of hope is the nice warm pool in the many older during the day to read that much (froze probably in the room) we had our 4-year old grandson, the inspired in the mini club went. A very much praise goes to dodo and mimi! We liked the food, for children bit unimaginative: pasta and chips. Once fish fingers, no sausages or similar room cleaning ... was okay, sheets washed but old and stained, as well as the shabby towels. The whole staff was very friendly and attentive. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Elisabeth
Good price-performance ratio
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
The hotel is old but clean and well maintained. Very good value for money. Guests mainly french. If you're not spoiled can spend a nice vacation read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
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Angela
Relaxing vacation
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Nice and relaxed vacation. To disco during the 1. night was immediately and efficiently a room change possible, even central location. Bungalows (economy) are huge and for the price in the winter not to exceed. The entertainment team has cared for the guests, without being pushy and the evening shows could have fun. Also on the complex the staff was nice and courteous. Area is clean and tidy and a daily beach highly recommended. Point of minus is, the white bar from about 7:00 p. m. music was, conversation music can actually also from 9:00 in the morning ... not disturb. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Michel
Vacation, that we for certain repeat are
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
It was a really great vacation, that we for certain repeat are. The area is wonderful and extensively. We can only recommend the hotel. Great service, very friendly staff. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Jasmin
Great, relaxed vacation in the december
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • December 2012
Great although older hotel, nearby the marina in Port el Kantaoui located. The staff are polite, accommodating and at the same time pleasantly low-key. For who wants it, can be at different animation programs and also evenings is entertainment program offered. Apart from that there are on the complex different corners with places to sit, where you peace and can make you feel comfortable. The swimming pool was pleasant temperature and the hotel owns a large, attractive spa area. All in all the hotel is really recommendable. The audience consists mainly of german and french, on the weekends also many ... arab guests. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Carmen
New year in the hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
The hotel attracts long which means, if you at the end accommodated, is a long way. Apart from that the hotel is very spacious and offers numerous places to sit. The rooms are big the tv small, what in the summer no gr. Role in december to the year's end like us somewhat annoying since the picture also is totally bad. The bathroom is dingy our towel rack was shortly before the crash that was here except us nobody interested \u263a. A week was sufficient afterwards you looked forward to another food since there is often repeated. The food to ... the new year's eve feast was against excellent. We would stay here not book again. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Uta
Top -hotel 2012 with holiday check?
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • December 2012
To the front desk i had to ask around, as it unfortunately no appealing reception area there, everything was very dark, with deep walls. I have twice the room changed, until i finally in haupttrack unterkam. There the rooms are ok! The bar with white plastic chairs reminded me of a train station hall or old gdr -charm of the 70. years. Cold and uncomfortable and unfortunately there was no alternative to that. Very pleasant close proximity to golf course. By a separate exit you directly in front of the entrance to the golf clubs. Really suitable for families because ... of the indoor pool, mini clubs, animation etc. For singles, the no golf-affinity have, quite boring! At least in the winter! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Miriam
Successful holiday!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We recommend the hotel clearly further! The complex, the food and the staff everything was great! Very near to the beach and the numerous sport activities (especially Tennis and golf). All of the staff can german! Only women should never without male company, or in large groups the building leaving. As a woman (especially as blond), one constantly accosted and it seems as if the tunisian men no scruples... read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Isabel
Relaxing new year's eve in a pleasant area
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2012
We have as a family a nice and relaxing week. Unfortunately it is in the december/january there a bit chilly, so that you the beautiful outdoor pools did not use. It is at this time of the year very relaxed. We have in the hotel seabel Alhambra a nice silvesterfest celebrated. We liked the food very much, the children never bored. The area is wonderful and extensively. We can this resort absolutely recommend. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Heiko
Great although old hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • November 2012
We were more than satisfied, for the money is in Germany at vacation in this form to think. Only the bar was too modern (sterile) decorated, it was not really for remaining (moorish ) architectural style. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Hedi & Hartmut
Value for money is okay however with drawbacks
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
This was our 3. visit in Tunisia, the 2. time in Port el Kantaoui, this time we were not so happy. The service was rather bad, if you don't Tennis- or golfers is, because pool and Kicker was on our request broken ( unfortunately missed we have a photo). It was a small room and the Kicker was in a corner. So pool and Kicker at the same time to play was in our opinion not possible. Mini golf course also in poor condition. We then remade to satellite tv and it was 2. hit (ZDF and RTL Swiss) in ... moderate quality. By satellite tv i have another idea. The for us typical moorish coffee missed where one relaxed and a hookah smoke. The food was unspectacular often lukewarm to rather cold. In the à-la-carte restaurant was the same food offered, as well as on dinner buffet. The staff were very nice, friendly and always make an effort. Was a good vacation, but such information belong in reviews easy to get in. The hotel while we were there not fully booked, so it was a relaxing and quiet vacation. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Klaus
Many positive - a few shortcomings
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
The hotel gives a really positive impression and offers many entertainment possibilities. Indeed, everything was very spacious, which but also many advantages, if you for example times peace searches. Although the staff around the hour hard, is the cleanliness not everywhere our mediaeval standard - for example the joints were in the shower our studio (with friend who travelled with us friends as well as ) in very bad condition. Lastly, we find us in North Africa and as apply now sometimes other standards. Golfing the hotel lies reasonably priced, as one over a small way in a few minutes ... directly to the golf course within walking distance. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Other leisure activities available
    5.0
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Stephanie
Family vacation for all the first time. Dream vacation!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2012
The hotel seabel Alhambra in el port kantaoui we 31-10-12-14-11-12 visited, as famielenhotel by the nice environment and very good care really recommendable, as well as as pure beach vacation. For singles or small groups rather less recommendable unless you are a friend of the golf course, in the immediate environment for more than 6 seats. We booked our trip over Neckermann booked, everything all inclusive for a very reasonable price 14 days pure sun. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Manfred
Contradictory house
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • November 2012
You attempted uS (as many other tourist also ) initially in an unfriendly bungalow to accommodate. For an additional fee we got then an appealing room. Are missing however any information in the room To the hotel, the otherwise usual. The waiters were mostly nice and friendly, the waiters also. The recommendation relates only to the main building, not to the bungalows. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Carmen
Grausmamer vacation!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2012
The hotel is very neglected and very dirty. Everything is very simple furnished, there was no real main entrance and no real front desk. Bungalows /apartments have no star! The bed linen was stained and the cleanliness left much to be desired. There was cockroaches in the lobby and the drinks were very disgusting. The dishes in the restaurant was very dirty and everywhere walked cats around (even inside). Never again! read more
  • Room
    1.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    3.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Bianca
The hotel seabel Alhambra beach deserved stars!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
The complex is very family friendly, the staff always accommodating! However, if you no noise from kids and just want their peace and quiet it is not the right facilities! For families with kids it is exactly the right thing, it is offered for children! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Kerstin & Jürgen
Great vacation, gladly again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Although other reviews much negative statements, I must say however, forget not as little the vacation especially in October costs. We were very satisfied. The food was varied and good. The waiters, especially at the pool bar ( abeb, ammet and co) were very attentive and friendly. If everything fits we drive again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
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Andrea
Under great hotel 2012 we understand something else!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2012
The hotel is in the catalog of its as in the winter 2010/2011 renovated hotel described! Well, but unfortunately that's not really sunday In the catalog are also only pictures of the newly built part the hotel to see, which in my opinion very misleading. The bungalow booked by us was not newly renovated - on the contrary a renovation would be very necessary. This part the hotel earns thus also no 4 stars. We complained this, also with the hint, that in the catalog what completely different and is also is shown. The enthusiasm the management was not so ... big, but we got a room in the newly built part the hotel. This room was very spacious and really very nice and contemporary. So could then also for us the vacation start. To the bungalows fits: outside hui, inside pfui! Otherwise the hotel is very big and also very nice. The green areas are well maintained and also otherwise see the whole area very appealing. If the bungalows renovated would be, if the 4 stars are well deserved, so unfortunately there are very many seafood! Over cleanliness we can't complain. Room, and dining room, toilets at the beach and in the hotel was mostly clean. The food - oh well, one could argue about it. It was always enough since, only fast always the same and sometime we could it then not see more. For a 4 star hotel it was rather disappointing. May be, that it was due to the fact, that no main season was, but there should be no discrimination. Annoying was also, that often the tables not cleared and you especially during dinner also times longer wait, until a table was free. The waiters but always hard working and were always friendly also without tips. The drinks were ever unacceptable! We have mainly drinking water, because the remainder just artificial and horrible tasted. When my young daughter was even mold in the 'strawberry juice'. Overall the hotel is rather hop, as top! read more
  • Room
    5.0

    I rate now only the room, we ended up our vacation spent. It was a superior room, by the size actually adequate for four people. The children stayed on a together pushed couch slept, but absolutely okay was. The bath was also okay by the size and also in terms of the facilities. We had shower and bathtub. The furnishing was modern and tastefully. The bungalows are much bigger, and the layout of for families appropriate, however therefor very 'tired' and absolutely not modern anymore.

  • Gastronomy
    3.0

    Think, that i have enough wrote. You would do better! In my opinion, that a restaurant for the size of the area not enough. The selection of food would be bigger and been more diverse.

  • Service
    5.0

    You actually always tried hard! But we had sometimes the impression, the staff is a bit tired and shiftless!

  • Sport & Entertainment
    5.0

    The entertainment in the evening was really really good. Especially the design of the mini disco. During the day we were seldom by the pool and so it's not really much hear a thing. The beach was clean, water actually almost always clean. Loungers at the beach were enough there, only lots of them were broken. By the pool you feel rather as in a sardinenbox. It is a bit cramped there. Couches get one, if one in time there is!

  • Hotel
    3.0

    The hotel is in the catalog of its as in the winter 2010/2011 renovated hotel described! Well, but unfortunately that's not really sunday In the catalog are also only pictures of the newly built part the hotel to see, which in my opinion very misleading. The bungalow booked by us was not newly renovated - on the contrary a renovation would be very necessary. This part the hotel earns thus also no 4 stars. We complained this, also with the hint, that in the catalog what completely different and is also is shown. The enthusiasm the management was not so big, but we got a room in the newly built part the hotel. This room was very spacious and really very nice and contemporary. So could then also for us the vacation start. To the bungalows fits: outside hui, inside pfui! Otherwise the hotel is very big and also very nice. The green areas are well maintained and also otherwise see the whole area very appealing. If the bungalows renovated would be, if the 4 stars are well deserved, so unfortunately there are very many seafood! Over cleanliness we can't complain. Room, and dining room, toilets at the beach and in the hotel was mostly clean. The food - oh well, one could argue about it. It was always enough since, only fast always the same and sometime we could it then not see more. For a 4 star hotel it was rather disappointing. May be, that it was due to the fact, that no main season was, but there should be no discrimination. Annoying was also, that often the tables not cleared and you especially during dinner also times longer wait, until a table was free. The waiters but always hard working and were always friendly also without tips. The drinks were ever unacceptable! We have mainly drinking water, because the remainder just artificial and horrible tasted. When my young daughter was even mold in the 'strawberry juice'. Overall the hotel is rather hop, as top!

  • Location
    5.0

    The whole area from the outside is very nice, well maintained and very spacious. The distance to the beach is ok. The shuttle from the airport to the hotel takes about 30 minutes. There are shops enough and a visit to the port is recommended.

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Astrid
Here we would like to not go there again
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2012
- our new family room was ok in terms of size. - the bungalow -room was ageing and smelled damp and musty - all ages read more
  • Room
    1.0

    - first room- caos, blood in the sheets - comforter-hair and various spots - worn furniture - dirt in the bathroom and in the toilet - mold in the shower - it smelled musty and damp

  • Gastronomy
    3.0

    - tables and chairs outside were partly with coffee and choco-stained dirty - at the bar it smelled partly evening disgusting to vomit

  • Service
    3.0

    - friendly, if the tips was correct - german was hardly spoken, or understood - room cleaning left nothing to the imagination - dealing with complaints in our case - deaf ears

  • Sport & Entertainment
    3.0

    - 50% of the chairs broken - entertainment was great - kids club was okay.

  • Hotel
    3.0

    - our new family room was ok in terms of size. - the bungalow -room was ageing and smelled damp and musty - all ages

  • Location
    4.0

    - distance to the beach okay. - shopping in the place possible, etc.

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Sebastian
A beautiful, relaxing vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
A very beautiful area. But it could be with a few handrails nor beautiful his. It was just poorly maintained, unfortunately. Nevertheless: good food, clean beach, absolute peace if you want. We were just evenings at the animation pool - because there were no more and you could very nicely sit there. At the beach you also wonderful your peace, because the seller must not between the chairs stop. And a sunbed, we have every day easily found. The town el kantaoui was rather on tourist rip-off this, but very nice to look at. We had like already other for ... us very dirty sheets on the bed when we arrived. A call at the front desk helped also not further, because no one understood what we wanted. It came however immediately someone and when he looked he said ' ah, change. Comes immediately' - the problem is so obviously known. And it attracts with the entire area. That was surely times all great when it acquired was, but since it none correctly, see many things really worn from. The table on our balcony was for example apparently already more often as document used, in order to other things to coat. Altogether we were but with the cleanliness already satisfied. It's not dirty, only. Neglected somehow. Difficult to describe-) The staff were in any case very friendly - no matter wether with Dinar or without. In short: for a beach vacation 100% recommendable. Excursions, animation etc. We cannot judge, because does not try out. The spa not, the prices I thought it was ok. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
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