Hotel Sofitel Melbourne(5 stars)

25 Collins Street Show map

Average rating

7 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.0
  • Service
    4.3
  • Location
    5.4
  • Food and Drinks
    4.4
  • Sport & entertain
    3.3
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5 hotel reviews in Englishsorted by travel date
Wilhelm
Great city hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
Ideal location in Melbourne's cbd! Everything else that you would need is in the collins complex, in the hotel is, to have. If you tennis fan are a room with a view of the venue of the Australia open type! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    1.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Yu Hung
Excellent hotel
  • Recommended hotel
  • Couples
  • City break
  • December 2012
Generally speaking, Sofitel on the Collins is pretty good for its location. It locates on so-called Paris end, which is in the city center. The service is good, especially the concierge is very available for any help. Rooms are very spacious and bathroom is great. In this hotel, they do not offer SAUNA service, which made us disappointed. In general, this hotel is well recommended. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Paul
Not convincing
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2011
on the edge of the center, in a office building located, very impersonal hotel. front desk and lobby bar on the first floor, all other hotel Areas of the 35.-50. floor. Hotel driveway in the backyard, valet parking for 40 $/ day. Geschäftsmäßiger front desk, the booked Klubzimmer with club lounge is on the 48th floor. read more
  • Room
    5.0

    Not very big, technically very well equipped. Comfortable Kingsize bed, 2 armchair, desk with 2 Schreibtischstühlen . Great View. We disturb when we arrived a not clean Soap Dish, as well as dusty Land on the tv/ Drinks Cabinet.

  • Gastronomy
    3.0

    A weak in this house. We are at 14 o'clock arrived, Lunch is in the restaurant Number 35 only until 14:30 o'clock possible. And in the month December for lunch only a buffet for $67/person. So it was for room service not alternative. Spaghetti to a price of 32 $. the offer in Clubgereich is good, lunch until 14 o'clock snacks offered, evenings in the time from 17,30-19,30 tasty details and also alcoholic beverages. access to the internet in the lounge via Wi-Fi free.

  • Service
    4.0

    In the lounge very friendly, cleaning of the rooms at most only a satisfactory.

  • Sport & Entertainment
    1.0

    Except a good equipped Gym is nothing available, no SpA, no pool

  • Hotel
    5.0

    on the edge of the center, in a office building located, very impersonal hotel. front desk and lobby bar on the first floor, all other hotel Areas of the 35.-50. floor. Hotel driveway in the backyard, valet parking for 40 $/ day. Geschäftsmäßiger front desk, the booked Klubzimmer with club lounge is on the 48th floor.

  • Location
    5.0

    conveniently located in the Collinsstreet with Luxusläden .

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Jutta
Elegant hotel, very well located.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2011
In the lower floors of the hotel there are various shops. In front of the door many trams, tickets can be purchased at the hotel. The city center is within walking distance. The breakfast room has a wonderful view. It wasn't missing anything. In the same area one can eat dinner be, which was very tasty but incredibly expensive is. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Arne
It should be better archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2011
Mid-february stayed three nights we for the Sofitel Melbourne on Collins. The hotel is very centrally located and all the sights are easily to reach. The historical tram (free of charge) for sightseeing in the immediate vicinity from. The reception of the hotel is in the first floor a shopping mall, what but not disturbing. The lady at the front desk was not very friendly, however. Our room was in the 47. Floor and had a good view. The room size was good, the facilities not brand new but some signs still acceptable. The same goes for the bathroom without ... shower only with tub. Bad is the technical service of the room, for example TV and light. The whole is controlled via a touch screen. Without the guidance is but nothing to do. And the TV is very uncomfortable control. The breakfast is very good, although also nothing special. The first morning we had to wait 15 minutes, however, until a place was free. The re-filling the buffet also not always succeed. All in all, we would choose another stay in a another hotel in Melbourne, although the Sofitel is not really bad. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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