Hotel Santa Marina Beach(4 stars)

po box 32, gazi 71414 heraklion crete Show map

Average rating

241 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.3
  • Service
    5.1
  • Location
    5.0
  • Food and Drinks
    4.9
  • Sport & entertain
    4.3
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32 hotel reviews in Englishsorted by travel date
Markus
Relaxing beach vacation?
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel complex is nice, clean garden area, the staff are friendly and can also speak German, sometimes also French and English. The morning as well as the dinner buffet was very diverse and well cooked. The hotel itself would be recommendable, were it not for these loud, screaming Lookéa animation( young, partly still pubescent people) behavior this entertainment was just stupid and naive. The entire program was only in French. There were in front of the evening agenda only the French guests welcomes. As it was a family hotel is, would you expect, that also someone the entertainment to ... the children care. The kids club was however the whole week about, although some children in the hotel were. A French organization is ( Lookéa /look Voyage), there were of course French. If you with the mentality of the French not a problem has, feels in this hotel comfortable. Unfortunately had the, which at the same time as we in the hotel were, any Decency lost. They were very loud, talking often schreinend. And was day for day more than just ' beschwippst '. We will in future before each transaction look at, whether the hotel the club look Voyage belongs. In such a hotel we will not any longer go, even if the price super and the hotel complex nice appears. We want our hard-earned vacation enjoy and relax. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Romana
If you are in French vacation is,...
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Unfortunately everything in French guests laid out,... The beach is unfortunately dogs besieged, this is also not deterred from under the chairs to bury or their business in the middle at the beach to perform. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    2.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Elvira & Wolfgang
The Santa Marina is a top hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2012
It was again a very good vacation, were the 2. Mal there. We were so warmly welcomed have been, they gave us each desire from the eyes. The hotel we would recommend to anyone it was simply excellent. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Ute
Grandma with a child
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • May 2012
If you don't speak French, should no animation expect. This team cared only about the French guests. Very well me to check out the offer from TUI like. Very recommendable. VIP during collection or from airport. It will eliminate the long wait to release. Very recommendable at families with children. Adults 36 euros, and children from 2 years ago 24 euros. But again warm thanks to the travel guide from 1. 2 fly. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Brigitte
Hotel in French hand
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2011
The bathroom was not elderly, because only a bathtub Alas install. Only French entertainment, because the mostly French guests. Other nationalities were unfortunately not taken into account. So no recommendation. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Emma
Vacation on Crete
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2011
'- beautiful, large and well-kept complex -to our travel time were 190 guests since, of which 10 German, the rest of the French The rooms are old and used, there is a renovation necessary, the room size was sufficient, the mattresses were new. read more
  • Room
    3.0

    Our room was quite small, but sufficient, there were some some repairment works carried out have been (quickly the paint above), only a closet for 2 people (our friends had 2) The room was always kept clean

  • Gastronomy
    6.0

    We booked all-inclusive, and were glad about that, delicious food, always something there, what you wanted to eat.

  • Service
    6.0

    Great! You can't other say, nice waiter, nice requirement, nice Cleaners and nice staff at the front desk.

  • Sport & Entertainment
    4.0

    Well, the much discussed animation the French... When we booked, we knew, that a lot on French runs. What we mainly draw back was, was the fact that this animation constantly and everywhere very loud and überpräsent was, there was no possibility, to escape. Of course we are to the beach gone, but since the weather very fresh (cold and windy) was, we were also much by the pool

  • Hotel
    5.0

    '- beautiful, large and well-kept complex -to our travel time were 190 guests since, of which 10 German, the rest of the French The rooms are old and used, there is a renovation necessary, the room size was sufficient, the mattresses were new.

  • Location
    6.0

    '- directly at the beach and directly at the shopping street, although we have no view of the sea booked, had a lot of peace, so, that we street nothing heard. However is end of October nothing more loosely in site, lots of shops they were closed

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Jacq
at any time and without reserve anytime again
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2011
the hotel is now lookea club, i. e. predominantly French entertainment and guests. Opposite 2008 the food/service, very varied and tasty., beach towels free of charge at the front desk. Chairs on the beach free of charge. Again a very pleasant stay, welcome fruit and wine, for the farewell Olive oil and raki. Beach still magical. A little time to get used to the red lookea Banner everywhere in the area, disturbed the atmosphere. The front desk was as already 2008 very helpful and spoke German. The room could we against a extra charge from 20 euros until evening until ... 18:00 o'clock keep, but it was in the October. we will be back, because my daughter has Antonis promised. Yassou read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Mike
French knowledge of advantage!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2011
Only conditionally recommendable, unless you can speak French, because the Hotel is set at the French tourists. All entertainment is offered only in French. But all in all the hotel is okay, if you not high on the agenda. read more
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Leonard
Friendly hotel and staff
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
Staff very helpful, general: rooms a bit small but very clean, management care itself in order to avoid any problem. For families with children - real paradise, pool very clean and tidy. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Meli
2 weeks Hotel Santa Marina (Crete) in amoudara
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2011
It was mainly spoke only French & there is only one German-speaking entertainer, but very friendly and umdie German guests very hard. Otherwise everything was okay anyway (: read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Tabea
Great holiday despite small drawbacks.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2011
A great holiday. However, be aware, that the entertainment only in French. In the evening until at least 24 o'clock music and sometimes it tasted in the room is not very good. (Water taste). Beach, food, staff and the complex were great. Good shopping possibilities. read more
  • Room
    4.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    3.0
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Leandro
4 star rating is too much for this hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2011
The hotel is in a very good location, the path to the beach was beautiful thanks to the beautiful garden area! The rooms were cleaned every day, but clean it was still never! The food had a large selection, but it was not very tasty. The glasses and plates were mostly dirty. The entertainment was completely in French. It would have been nice, if at least partly in English one spoke. As an all inclusive customer us only at the beginning of a bottle of water provided, but you could not fill. So you had to buy for the night ... water bottles. All in all this hotel is not worth of four stars. read more
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Andreas & Manuiela
Beautiful France vacation, err Greece
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2011
A nice beach holiday, with very good food. Unfortunately no major change in the program, since almost all the entertainment and evening programs for the French. The German or French children suffering done, with sad eyes the French children with Games and fun to watch. We wish to emphasise, Willy, the best is for the German guests, we had a lot of fun with darts and Boccia games, many greetings to him! Unfortunately is also an animator very negative called petro. With its loud, annoying sort of mind it from the breakfast... We were still very good! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    3.0
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Wolfgang
Great hotel for the price
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2011
We are currently (18: July 2011) here we will certainly stay here again. Nothing was missing and you have to force to leave the hotel, around the area a bit to look at. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Andreas
For swimming great, the rest so-so:D
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2011
If the hotel for a beach holiday is guaranteed not disappointed, as long as you can manage more than 15 meters far not to swim (otherwise there is the nice Baywatch-and whistles one back). A little excessive I thought. To the hotel: 90% French guests, but we knew that and didn't bother us. The food was OK, the dinner you have to just the right time get, otherwise it was almost all cold. Our room (Nr: 222) was from the size and the cleanliness was okay. Unfortunately not the bathroom: tiles dirty, joints. no longer exist or do not know ... anymore. In other words everything extremely worn! I would rate this hotel No four stars because I am entirely aware of the other three star hotels with a much higher standard feature. I would recommend the hotel only further, because the price is right! read more
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Marko
Good holiday
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2011
Beautiful and clean beach, for a relaxing beach holiday. The surrounding area offers many excursion possibilities. Shopping and restaurants are within a few minutes walking distance from the hotel. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Mario
Good Hotel, great location, very good food,
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2011
Well run Hotel, in a very good location, with a very good selection of food and drink in the all-inclusive area. There were mostly French guests and entertainment, but that was not a problem for us. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Heiko & Ulrike
Nice, relaxing vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2011
We were once again very satisfied, it was a very relaxing beach holiday. The staff was friendly and accommodating, very good service. The meals were wide and varied, there was always something for every taste. Willy and Ivo also for us Germans and a small program after our own interests and tried designed in the programme of the French. A bit annoying was the weather in May entertainment (disco) only after the show, which took place in the hotel foyer until 23:30 o'clock. A entertainment with other guests was only with difficulty possible. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Romy
Everything in French hand
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • May 2011
A few years ago, we stayed in this hotel, so we booked it again this year.HCLFHLThe hotel was inhabited by German, all inclusive wasn't't there!HCLFHLIt was a nice hotel, recommendable to anyone.HCLFHLWhat we expected this year, however, I can still not considerHCLFHLFirmly in French hands!HCLFHLNo entertainment for the German guests, which in my opinion, the French 'cut' so, as if we wanted to ask, what we are there.HCLFHLIn the hotel there was a man of Tunisian nationality, he was named Willy who spoke also German, supposedly a Animateur only for the German-but not true as the alltours ... travel guide told us.HCLFHLWe checked in, we said that we for the following day at 15:00 o'clock four tennis rackets get, in order to play a little miniature golf,HCLFHLby the end, he said, that there were only three paddles.HCLFHLAnd always empty pledges he made this.HCLFHLIn the evening he sat in front of the television and let the day fade.HCLFHLThe entertainment started in the morning without pause, not during the rest.HCLFHLBy the pool there was always loud music and loud cry.HCLFHLThe night before and during the dinners until late in the night 1:00 pmHCLFHLIn general, hotel bar closes at 00:00 HHCLFHLBut it was served so that further alcohol in some nights around 3:00 o'clock the night to the day.HCLFHLThe management asked us after six days in a different room, it was on the hotel bar, with a view of the pool, so that we heard very close to what is in the pool area at night.HCLFHLWe could only sleep with the windows closed, was at peace-No siesta.HCLFHLMy husband was taken in the restaurant the plates away, even though it had food to and it is at the check-in process was.! Located just bend over to me, because we could communicate in the normal way, because it was very loud in the restaurant, the activity of the French company ran even during the meal, and animated.!HCLFHLThe waiter didn't find it necessary to display a greeting, let alone say, as I heard it was a Ukrainian, but that does not mean, that he could not say Hello.HCLFHLRoom cleaning was Okay, if we at the front desk the desire debates.-(HCLFHLWe are glad, that we are back home and sleep, although on a busy traffic we street on a gas station is located.HCLFHLNever again on Crete, amoudara Santa Marina read more
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    1.0
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Katja
Beautiful vacation with family
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2011
All in all a good hotel with potential for improvement in the area of foreign languages and entertainment (for French guests British). Food, as well as the location and service were very good. Outstanding was the quality of the food.HCLFHLThe rooms could have been a bit more spacious-with two kids rather tight. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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