Hotel Rixos Libertas Dubrovnik(5 stars)

Liechtensteinov Put 3 View on map

Average rating

120 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.5
  • Service
    5.2
  • Location
    5.0
  • Food and Drinks
    5.3
  • Sport & entertain
    5.0
Filters
You selected:
54 hotel reviews for undefined sorted by travel date
Irvis & Napoleon
Very nice hotel with first-class staff
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2013
Very elegant and tastefully furnished hotel. Very beautiful outdoor area, a good access to the ocean and nice pool. Very courteous staff. Very good, the guest relations department. Very professional management of complaints. Our complaint was taken seriously, we had a upgrade to a room with a beautiful ocean view and the staff from guest relation very much trouble and personal care guaranteed, so that we felt very wolh in the hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Maximilian
We were thrilled and can recommend.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2013
We will definitely be back. From the beginning everything fit. The cleanliness and variety of cuisine, we have in southern europe never experienced. The friendliness of the staff. We noticed the good water quality in the pools. Crystal clear water in the jacuzzi. Everything in the best way and very plush. read hotel review
  • Room
    6.0

    Everything was very modern and decorated with class. Us it was important the cleanliness and here we had nothing to complain about.

  • Gastronomy
    6.0

    Large variety and always changing themes. We were thrilled.

  • Service
    6.0

    Someone was always approachable and very friendly staff.

  • Sport & Leisure
    6.0

    The water in the pools: perfect. No high chlorgerüche and still, especially clear water.

  • Hotel
    6.0

    We will definitely be back. From the beginning everything fit. The cleanliness and variety of cuisine, we have in southern europe never experienced. The friendliness of the staff. We noticed the good water quality in the pools. Crystal clear water in the jacuzzi. Everything in the best way and very plush.

  • Location
    6.0

    Centrally located on the edge of the old town. What more could you want?

Close
Kimberly
Excellent hotel, breathtaking view
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2013
A great hotel, breathtaking view, friendly staff, clean and spacious rooms, old town 15 min walking, the best sunbeds ever. Overall, we had the best holiday ever. Worth visiting!!! Highly recommended! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Andy
Great and beautifull hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2013
I spend 4 days in rixos libertas dubrovnik. It was very good expirience for me. I was surprise with service staff escpecially in mozaik restaurant and beach bar. I would only reccomend more pictures in corridors. Overall stay 5 stars and recomend to everybody. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Jan
Parting-off grinders entertainment
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • June 2013
Very beautiful hotel, only 15 minutes to the old town. During our stay was the whole day right next to our balcony with the parting-off grinders (flex) a staircase in the cliffs serrated. Despite several complaints at the hotel and with the travel guide the work was not set. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Siegfried
Best relaxation - Adria pur
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
For five stars are fulfilled all expectations, even if Croatia -and also in the star hotel- from billigimage clearly separated. For children and non-swimmers the hotel is unfortunately unsuitable. Otherwise pure relaxation... And entertainment is all a foreign word. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    6.0
    Child care or playground
    1.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    2.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Stefan
Gorgeous hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
Super hotel, especially the pool area with direct access to ocean was fantastic. The staff is very friendly and attentive. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
Close
Manfred
Worries were unfounded
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
Had, on the basis of read reviews, concerns to book the hotel. But i am very surprised about the actual situation, the in all areas a 5+ hotel corresponds. Felt very good. Would book it again at any time and can really recommend the hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Atiye
Top hotel
  • Recommended hotel
  • Families
  • Translated
  • Business trip
  • May 2013
It was really nice. The view was very nice. Staff was very friendly. I would always recommend this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Julia
Pure relaxation
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • March 2013
A great week pure relaxation. A friend and i are together and we really relaxed. Of the sauna and pool area were wonderful. The buffet in the evening was very diverse and also after a week i had the salad bar not completely can enjoy. The historic part of dubrovnik is located in a comfortable distance. In a quarter of an hour from the coast walk along. Also stops in the vicinity of the hotel (2 minutes ) a bus the every 10 minutes goes. The staff was very friendly and the towels are changed every day. Only fly in ... the ointment: the weather not so good mitgespelt. Really recommendable:-) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Anne
In the winter cheap
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
In the winter, the absolute low season, the hotel was extremely convenient to book. I don't know, if the high price in the high season profitable. Of the historic part of town you can on foot to the hotel go, if one hardly luggage. Room decorated up to date, may be a bit cold. Breakfast was okay, as not lots of guests were there i found the atmosphere not so good. The gym was being renovated. Small supermarket, restaurants and a bakery within walking distance in 5 minutes distance. read hotel review
  • Room
    5.0

    Decorated up to date. Air conditioning could have been a bit more warm.

  • Gastronomy
    4.0

    Breakfast was alright, huge breakfast room. Selection ok.

  • Service
    5.0

    Friendly welcome, not a problem to communicate in english.

  • Sport & Leisure
    5.0

    The gym was being renovated, pool (inside) looked nice, but it was not used.

  • Hotel
    5.0

    In the winter, the absolute low season, the hotel was extremely convenient to book. I don't know, if the high price in the high season profitable. Of the historic part of town you can on foot to the hotel go, if one hardly luggage. Room decorated up to date, may be a bit cold. Breakfast was okay, as not lots of guests were there i found the atmosphere not so good. The gym was being renovated. Small supermarket, restaurants and a bakery within walking distance in 5 minutes distance.

  • Location
    5.0

    On foot of the historic part of town about 15-20 minutes. Right next to the sea, but no real beach nearby.

Close
Andreas
Lovely hotel with significant safety deficiencies
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Hotel and the room very nice. Wellness-and separate sports area also spacious, very nice and pleasant and ausgeruhtem staff, featuring an. Restaurant (only booked breakfast) at the beginning of the week it rich, fresh and delicious breakfast buffet. During the week it was the buffet always less rich (cut around 1/3) and the dishes were always older, were partly even spoiled and not enjoyable (fruit). Waiters were-unlike the staff in the spa - only hard eager to friendliness. Access to the sea and sunbathing area with massive safety deficiencies afflicted. A variety of loose stones and herausstehender nails. Ladders to ... the sea were partially dismantled, partially destroyed. Great metal parts were in the water around. Also missing banisters. Zugangsstufen were completely worn and glittschig. Access to the sea overall, very dangerous and lots of other for children/disabled people in no way adequate. (nice) outdoor pool was incomprehensible way and deflated about 2 days later again filled. Afterwards was the water freezing. To the center from dubrovnik about 1 kilometer walk, taxi around 6 to 9 Euro. Shopping possibilities directly adjacent to the hotel rather modest. At least a very good and reasonably priced acceptable restaurant but there is in the immediate area. Also a 'market' and a bakery in about 100 or 300 metres away. Bus connection in approximately 200 meters distance, easy drive to the center 12-15 Kuna = approximately €, depending on where you the tickets buy. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.3
    Quality of the beach
    1.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
Close
Antonietta
Rixos libertas - never again!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We were there for 4 days in the Rixos libertas. When we into the room were we came first very impressed. But after about 5 minutes it was already past and us was clear: outside hui inside yuck! The bed linen had beautiful stains ( several). On the carpet and in the shower was the sewage totally vestopft, so you finally instead of showers-bathed was \u263a. Towels was never clean really never! Have complained at the front desk and reported, that the bed linen dirty, etc. The sewage was clean but we had nevertheless every day dirty towels. For a ... four-star hotel impossible! The pool area is large and nice in a beautiful bay, but unfortunately runs the whole day türklische music, a great shame. Because it is actually in dubrovnik Croatia! read hotel review
  • Room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    2.0
    Quality of the beach
    2.0
  • Hotel
    2.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
Close
Ildiko
A hotel with beautiful view of the see
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
A generous complex, in terraces, very nicely arranged. Front desk above, room below. This has to be first to get used to. read hotel review
  • Room
    6.0

    Definitely sea view book! 5.-6th floor very large balcony. The rooms are bright and elegantly furnished. We liked the' open' bathroom very good. Where can you A rain shower and view of the sea enjoy? Unfortunately there are in the bathroom no possibility for example wet swimming gear to hang out the laundry.

  • Gastronomy
    6.0

    We had the room with breakfast booked. Is very recommendable! There is a massive selection of cold and warm dishes. Definitely omelet try! You get not only a delicious Pancakes, but the lady with a smile welcomes And that is not usual-see service- Only ' mistake' is the so-called orange juice. But a fantastic view in the bay. The dinner/ buffet we once genütz. In particular the cold Dishes are very good.

  • Service
    5.0

    The staff are professional, they speak English. In the lobby also German. With the friendliness is such a thing in ' slavic-former eastern bloc länder' A smile is rare.

  • Sport & Leisure
    6.0

    There are foreign and indoor swimming pool. Both are recommendable and of course the most beautiful if one swam in the clear more. If you work out we, there is a very good equipped 'gym'

  • Hotel
    6.0

    A generous complex, in terraces, very nicely arranged. Front desk above, room below. This has to be first to get used to.

  • Location
    6.0

    You need on foot to the old town 20 minutes and to the harbor with the cross fahrtschiffen about 15 minutes. Small supermarket directly left from the hotel, there you can with drinks Supply.

Close
Leena
Great Dubrovnik
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2012
This is the great hotel in Dubrovnik. Not far from the downtown - on foot just about 15 minutes and scenery is just amazing. The Adriatic sea with its unbelievably blue water and rock all around is just in front of you. The room was spacious. Breakfast was good as well. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Andrea
Great hotel - 15 minutes to the old town archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
Great hotel in Dubrovnik, 15 minutes away from the old town. Very friendly staff and very good service. The breakfast includes everything that you can imagine, apart from good coffee. Rooms are very clean and spacious. I would jderezeit book again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
Close
Al
Great Location - not quite 5* but decent enough archived
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2012
Nice hotel, wouldn't say it was quite up to 5* standard but I think that rating has more to do with the location than anything else. Great access to the water right on the door step. Staff were ok but not as friendly as other places I have been, seemed a little disinterested at times. Our room was once but the balcony door was broken when we arrived so have to call maintenance twice to get it fixed. Overall, a nice place to stay, quite close to the centre once you know the bus routes. Great water access and swimming ..., just be sure to get up early to bag yourself a lounger by the pool, there are limited spaces when the hotel is full and it can be tough to find some shade! read hotel review
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
Close
Vicki
Luxurious but be warned of noisy functions. archived
  • Hotel not recommended
  • Friends
  • Beach holiday
  • June 2012
Rixos is a fantastic place to stay in Dubrovnik. 15 minutes walk to the Old Town or bus 5 minutes walk. Rooms are lovely and views fantastic. Great pool area and the sea is easily accessible via a ladder. We booked for 5 days of relaxation and to spend time around the pool after a rigorous 4 weeks of travel. It was great until the hotel booked an Indian wedding which went on for 4 days. The first 2 were fine having only the bar area closed to us, but on the Friday and Saturday the pool area and seafood ... restaurant were closed after 5pm and 4pm respectively (a lovely time of the day to be around the pool) to all other guests apart from the wedding guests. The wedding party went on until 6am and the noise was cranked up at 1am! The rooms are all facing the pool so the noise disturbed everyone. We called at 2am to ask when the noise would stop and were informed that it would go on indefinitely. We got to sleep at 6am and this spoilt our whole next day as we were tired. We paid for the use of all facilities and expected noise would not continue into all hours. The management obviously cared more about one section of guests to the exclusion of all others. There was no apology and no compensation for a night of no sleep and being denied access to the pool area - a main reason we chose this hotel. There were many complaints the next day and no sight of management. For such an event guests should be warned or the hotel should not book other rooms. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Ulrich
On the whole quite good. archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2012
Except for the fact, that one sometimes 'forever' on its coffee for breakfast had to wait, as in a 5 star hotel not happen, we were with everything very satisfied. We can recommend the hotel. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Andreas
Short break in Dubrovnik!. archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2012
The short break was great, especially the panorama terrace in the hotel and the proximity Dubrovnik s old town. The hotel well situated in the very good condition and pleasant staff. In other words very successful and pleasant days in Croatia. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
1 3