smartline Paraiso del Sol(2.5 stars)

Avenida V Centenario, 7 View on map

Average rating

202 hotel reviews

    Rating by categories

  • Hotel in general
    4.0
  • Room
    4.1
  • Service
    4.5
  • Location
    4.9
  • Food and Drinks
    3.9
  • Sport & entertain
    4.2
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79 hotel reviews for undefined sorted by travel date
Camila
Very happy
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2014
Its a older hotel and it shows. But its clean and fresch. We likes that its was a bit (400 m) to the beach and all the nightclubs, it made it very quiet at this hotell. It was also not far from the more spanish restaurants away from the "beachwalk". So if you want some peace and quite and not want a 5 starhotell i absolutly rekommend this hotell. If we ever want to go to Teneriffe again, this is the hotell we go to. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Jan
Good hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
Good hotel for its price. Close to shops and restaurants and entertainment in the area. Clean and quiet hotelarea. Will certainly come back to this hotel next time. We did eat in the restaurant once and was not impressed. Perhaps a bad day but we were glad we did not choose " all inklusive". But the rest of the surrondings and the hotel was good. We have stayed at five other hotels in the same price class and this was the best of them all. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Vladislav
Accommodation for the price?
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • December 2013
The food is far worse, it smells in the rooms, abgefallener plaster poor-painted, on de veranda is the plaster from the ceiling as well as the entrance into the room. Rooms on the ground floor very dark. Tv old small tube one must pay specially. read hotel review
  • Room
    2.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    2.0
    Overall condition of the pool area
    2.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    4.0
    Distance to the beach
    4.0
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Lutz
A nice holiday.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
We were in the five weeks very satisfied. On some negative comments on the resort as only be amazed. We will be back for our vacation in paraiso del Sol spend. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Alexa
We recommend it but with caution!
  • Recommended hotel
  • Couples
  • Other stay
  • October 2013
The hotel was under construction/renovations, this was not a good thing. Staff keept running around with paint, furniture etc. We had to wait for 4 hours to get a room. read hotel review
  • Room
    1.0

    Good size room but the room we stayed in was a mix match of different furnitures but not in a good way. The tv we had waas a 9 " from the 80s with wholes in the front and side and kind of psychodelic colours and a whistling noise,the whistling noice was corrected after asking for another tv. When we asked front desk for a new tv we were informed all tvs were the same size witch is not true since we could see right into other rooms and see they had flat 23" screen tvs. Our room was located infront of the waterpumps witch were on from 6 am to 3 am every day, it was hell trying to sleep, but then again the bed madresses were thin and lumpy so we didnt get much sleep anyway.

  • Gastronomy
    2.0

    The food att the start of the week was great thanks to the female argentinian chef, but as she went of leave the food quality was bad. If you like vegetarian food you wont find it, if you would like to eat some meat that it,s not pork or chicken/turkey you wont find it. The bread selection was plentyfull but all the breads were ready make bread like you heat up in the oven at home ´but cold and hard, even the pastries were of the same poor quality witch is a shame in a place that has such great bakers. The cuisine was a blend of european foods, missed spanissh food. Restaurant staff was nice and friendly.

  • Service
    2.0

    The housekeeping and maintenence staff were stern and unfriendly, we tried greatingthem in spanish but none would even say hello back or even nod a smile at us. The pool bar daytime staff was nice and friendly but the evening staff were not that nice nor interested in their work. When asking for a fruit smothie the answer was no fresh fruit, the blender was broken. The shower head holder fell one day and the staff did change it fast but they left the broken pieces in the bathroom. Some staff speak some words of english and some speak russian otherwise only spanish, so you better start on your spanish classes because they wont know any other language.

  • Sport & Leisure
    5.0

    The pool area was the best part of the hotell, clean, friendly staff during the day and not too busy when we were there. There was optional massage or spa treatments at low cost by the pool. Activitie staff was friendly and informative. The down side was that the pool area is a passway to rooms for new guests and working staff.

  • Hotel
    2.0

    The hotel was under construction/renovations, this was not a good thing. Staff keept running around with paint, furniture etc. We had to wait for 4 hours to get a room.

  • Location
    5.0

    300 meters to the beach, good access to the high way for excursions and getting away from the hotel. Lots of shopping possibilities. Ask local people for ideas for excursions they will send you on better adventures than you think.

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Robert
Great Hotel, very friendly staff and very clean
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2013
I have stayed at a few hotels in the Canaries recently and this was by far the best , great staff ,clean rooms and service second to none Location of hotel was also great only 5 mins from the beach and as we go self catering there were plenty of supermarkets about read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Gary
Nice relaxing, friendly place
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2013
My wife and i are pretty independent travelers so enjoyed a really relaxing holiday here. Self catering so never used the restaurant, nor did we stay in the main hotel. Instead we had a lovely apartment in a quiet, cosy complex across the road. Perfect for us,ground floor and right next to the pool, which is quite small, not busy as most people went to the main hotel. Decent supermarket just over the road that i frequented for my alcohol. Also there a good pizza place and a chinese restaurant that do takeaways. Thinking of re-booking which has prompted ... me to write this review. Just a short walk to the beach, not much hassle from 'scratch card' reps, just refused. Much improved compared to how it used to be. Staff very friendly and helpful. Gary read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Patricia
Nice place in the centre of everything
  • Recommended hotel
  • Singles
  • Other stay
  • September 2013
Good place to stay. In the centre and close to busstation and (in my case important) doctor/hospital. Supermarket 2 minutes away, the beach 5 minutes. Just 1 problem with a rollator you have to walk around to avoid the steps. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Rob
Reasonable price, quand central close to the beach
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
The hotel is close to the centre (10 minutes walk) and close to the beaches (500 meters). I used it just for sleaping place. I did not use the breakfast/dinner or the all inclusive. There are 3 supermarkets within 300 meters with fresh bread. I preferred to have dinner on the boulevard. Howeever you can have a snack at the swimpoolbar. That's ok for a good price. The poolside is nice, not so big but cosy. I had an apartment with small sandy garden. Kitchen was dated and did not look clean. Small ants sometimes. Rooms are cleaned well. Nice ... bathroom. I booked last minute so for that price very good (622,- pp) read hotel review
  • Room
    4.0

    Size for 2 persons enough (roomnumber 83), bathroom with bath is clean. Kitchen was dated and did not look very clean. I didn't cook there. Watercooker and toaster is present. Clean fridge.

  • Gastronomy
    0
  • Service
    5.0

    Staff is friendly!!!! Room is cleaned every 2 days. Laundry change when needed and looks very clean.

  • Sport & Leisure
    4.0

    Small pool but nice and enough sunbeds. No running is needed to 'reservate one'. Seperate pool for the little ones. Cleaned every day.

  • Hotel
    4.0

    The hotel is close to the centre (10 minutes walk) and close to the beaches (500 meters). I used it just for sleaping place. I did not use the breakfast/dinner or the all inclusive. There are 3 supermarkets within 300 meters with fresh bread. I preferred to have dinner on the boulevard. Howeever you can have a snack at the swimpoolbar. That's ok for a good price. The poolside is nice, not so big but cosy. I had an apartment with small sandy garden. Kitchen was dated and did not look clean. Small ants sometimes. Rooms are cleaned well. Nice bathroom. I booked last minute so for that price very good (622,- pp)

  • Location
    5.0

    Good, close to the beach, supermarkets, restaurants. And Siam Park is about 10 minutes walking. 30 minutes from the airport. Close to the road to Pico del Teide.

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Barbara
Is very good
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
Everything was ok except a hair dryer for all-inclusive isn't available. Should be paid separately. Otherwise everything was ok. And quiet. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Paul
Great holiday
  • Recommended hotel
  • Families
  • Other stay
  • February 2013
we had a great holiday the bar staff was out of this world could not fault them , the ground floor apt was excellent but could be better if there was a oven , over all we had 2 good weeks holiday just cool time , will go back next year , see you all at paraiso de sol love you all paul & family read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Vivien
No recommendable hotel
  • Hotel not recommended
  • Families
  • Translated
  • Countryside & spa
  • February 2013
We were quite disappointed about this hotel. It is not the most expensive and we were resigned, because we had our hiking excursions only a room for sleeping needed and not a lot of on the complex wanted to hang out. But the time, we were there spent, we felt not sure - especially not at night. There is no airco in the room, the balcony doors could only open without safety chain, because this too short for that. The pump from swimmingspool ran the whole night by, so that sleeping was difficult. The offered car rental from the hotel ... we immediately forgot, when we the car saw, the us' sell ' wanted-old, rickety and broken. The hotel is strong in need of renovation. Only good thing was the bbq in the evening with nice musical entertainment. Even the sheet to the hotel review with yellow stains scattered-so much it is the hotel even so. In short: no thank you, never again. read hotel review
  • Room
    2.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    2.3
    Child care or playground
    2.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.8
    Family friendliness
    2.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    2.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Jennifer
Perfect hotel!
  • Recommended hotel
  • Friends
  • Beach holiday
  • February 2013
I had a wonderful trip and i'm very pleased With the hotel! Much better then what I had in mind. Just a short walk to the beach, shopping, resturants and bars(10min). I think that everyone should stay in this hotel, lovely! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Vytautas
Gracias
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2013
This is not a 5 star hotel. But in his class he meets perfectly. Perhaps the time is coming Apartments for repair, but it did not prevent us in any way. We really liked the hotel staff kindness towards us, always with a smile and a pleasant Hola! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ludvig
Nice hotel in relaxing environment
  • Recommended hotel
  • Couples
  • Other stay
  • January 2013
I have bean in Tenerife four times before, staying in different hotels and I think this hotel is the best so far. My total impression is that this is a very nice hotel. It is no unnecessary noise, it is peaceful surroundings to the apartments and it is a short trip to the beach for a bath or for shopping and a stroll along the waterside read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Brita
Nice holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2012
The hotel has two separate parts. We were living in the part on the other side of the road (small coloured houses) which I can recomand. I am glad we were placed there. I can't enunciate med about the other part of the hotel. read hotel review
  • Room
    5.0

    We had a lovely sea-wiew from our balkong, which we adored! The mattress are unfortunately not comfortable at all, but that is our only disapointment.

  • Gastronomy
    0
  • Service
    6.0

    The service was very good. When we arrived the watertap was leak which we immediately told the reseptionist,. To minutes later a workman came to look at the problem and the very next day the watertap was changed.

  • Sport & Leisure
    5.0

    We adored the pool and the pool-area. It is not fancy, but there is a nice atmosphere and the water in the pool is clean (and the area as well) . There is also a little bar where a accommodating and nice swedish girl is working.

  • Hotel
    4.0

    The hotel has two separate parts. We were living in the part on the other side of the road (small coloured houses) which I can recomand. I am glad we were placed there. I can't enunciate med about the other part of the hotel.

  • Location
    6.0

    The location is perfekt if you want to be near the beach, as we wanted !! And the area is nice and quiet.

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Ulrike
Worse is way!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
We stayed in this hotel several times, with the bad food and the terrible conditions in the hotel complex we had over since we in the hotel were. But what we this time experienced beggars description! As usual we had in the bungalow booked, but to our surprise we were in a double room stuck! Mini, noisy and dirty! With a lot of pressure we could to two days in a bungalow to move. In a very old, neglected, dirty! Anyway, overall terrible, it was not cleaned, but only the existing spread dirt! On the badefliesen hanging the nasenbobel our ... predecessors, neither the towels nor the bed linen was only once clean! Disgusting! That was our last visit in this establishment! read hotel review
  • Room
    1.0

    Bungalow with a bedroom! Size about 30 square meters. Facilities as for an apartment. Tv at a charge and you get 3 german channels. Coffee maker, one must first decalcify. Toaster definitely and so on. Cleanliness? By the windows you could before dirt not see the mirror the same. Other was not possible!

  • Gastronomy
    1.0

    We rarely used! That food is not very varied and taste leaves much to be desired. Cleanliness i don't need more say. Like everything not alright

  • Service
    3.0

    I'll start with the good at! Friendly were only a waiter at the bar (Stefan) and animator (Sara). The rest could one confidently forget! German language scarce! Room cleaning and others' cleanliness ' leaves a lot to be desired!

  • Sport & Leisure
    0
  • Hotel
    1.0

    We stayed in this hotel several times, with the bad food and the terrible conditions in the hotel complex we had over since we in the hotel were. But what we this time experienced beggars description! As usual we had in the bungalow booked, but to our surprise we were in a double room stuck! Mini, noisy and dirty! With a lot of pressure we could to two days in a bungalow to move. In a very old, neglected, dirty! Anyway, overall terrible, it was not cleaned, but only the existing spread dirt! On the badefliesen hanging the nasenbobel our predecessors, neither the towels nor the bed linen was only once clean! Disgusting! That was our last visit in this establishment!

  • Location
    3.0

    Location and the beach are approximately 400 meters, to the airport you need by car 10 minutes. The rest was poor!

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Karl-Heinz
Good to very good
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
We were already in 2010 and, because we pleased, we are again over there and definitely not for the last time, everything hard reasonable and the british must one evenly (without manners) as they are. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Harry
Holidays with wife and cat
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2012
You feel at home here wit a smal garden around. First day came a wonderful cat, who stayed with us all 4 weeks. We have seen the most interesting places on the island, and most of the time we walked to the beach area, relaxed on the terrace or went to San Eugenio for shopping in Mercadona. To see the sun so many hours a day is wonderful in november, and the dry climate is another reason we chose Tenerife each year in november or december, it has a good influence on our reumatism problems, so they almost disappear. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Hugo
Very good location and very helpful staff
  • Recommended hotel
  • Friends
  • Beach holiday
  • October 2012
I was really pleased with the service and location of the the hotel. Its the second time we have been to this hotel and we were all pleased with our holiday, we would be more than happy to visit the hotel again. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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