Hotel The Westin Bonaventure Los Angeles(4 stars)

404 S. Figueroa 90071 Los Angeles View on map

Average rating

137 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.2
  • Service
    5.4
  • Location
    4.9
  • Food and Drinks
    5.3
  • Sport & entertain
    4.9
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51 reviews for this hotel sorted by travel date
Katherine
Great hotel, but very minor room cleaning issues
  • Recommended hotel
  • Friends
  • Business trip
  • March 2015
Overall, I thought the experience was great. The only things amiss that I really noticed was some cleaning/aesthetic details (spots on the walls and sheets) and slight disrepair (marks on furniture) that I would have expected to be replaced in most higher end hotels. These were all rather minor though. read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Thibault
Nice view and good location
  • Recommended hotel
  • Singles
  • Business trip
  • January 2015
Very interesting building in which you can get a bit lost when you arrive (they are 4 towers) but nice room and view. Good location in downtown LA and there is a restaurant on the top of the tower which turns on itself! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Harsh
Underwhelming and sub par experience
  • Hotel not recommended
  • Singles
  • Business trip
  • April 2014
Hotel is conveniently located in downtown LA. However rooms are small and the hotel as a whole is in need of renovation. Having just one check in area for the number of towers and rooms results in queues. Overall, disappointing. read hotel review
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
Close
Günter
Great standard! Always again.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • March 2014
A hotel, where everything like that is, as you as a customer wishes. I was to 2 time there and will june this year to stay there again. Tip: lunch in the water-court, 5 minutes walk from the hotel. Cheap and healthy food! Tip: farmers market ankucken and with the angels-flight train (was beginning march closed). read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Alexander
Good business hotel.
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • February 2014
Good City Hotel in los angeles Hotel Downtown. With security one of the most beautiful Westin i know. Hotel top, but los angeles Hotel Downtown and district same on weekend rather a ghost town. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Vanessa
Nice hotel with some of the negative aspects.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
The hotel is very impressive and Downtown los angeles. Mostly by business middle ages. The rooms were big and clean, unfortunately had many shops on the 'food-floor' closed or small businesses were not rented out. Prices were definitely too high! read hotel review
  • Room
    5.0

    The rooms are big, nice and very clean, we absolutely comfortable. The drive there in gläserenen elevator on the exterior was great! The view over the city was also worth seeing! Included tv, air conditioning, minibar and safe. Frightening we found the price for in-room wireless internet: 1 2 $per day, which of course we didn't use it. In the lobby was the wi-fi free of charge. I believe, however, that a hotel for business tours wi-fi in the rooms was standard should be!

  • Gastronomy
    3.0

    The hotel's restaurants we didn't use, but there are two food-floors, which are actually enough to eat, (subway etc.). Many of the shops were closed, more small businesses were completely empty. The food at subways was a disaster, because the operation was unfriendly and spoke english with a strong foreign accent, so we enormous problems had, to understand and we understood.

  • Service
    4.0

    Unfortunately we had directly with the check in problems, because our reservation was supposedly not before (vouchers we gave at check-in is from). After i had explained, why i do not in the afternoon at the travel agent could call (in Germany it was at two), from, herumzutelefonieren, and we stood at the front desk and had to wait. As solution i proposed, the room rate for the time being on my credit card to pay, to the problem would be fixed. After 15 minutes of waiting was our reservation was found, and we got to the room. For an excuse we waited in vain. The other service staff, with which we had to do (parking and staff outside the hotel), was very nice!

  • Sport & Leisure
    0
  • Hotel
    4.0

    The hotel is very impressive and Downtown los angeles. Mostly by business middle ages. The rooms were big and clean, unfortunately had many shops on the 'food-floor' closed or small businesses were not rented out. Prices were definitely too high!

  • Location
    3.0

    The hotel is located in Downtown los angeles, relatively far away from tourist attractions such as the chinese theatre etc.. A bus drives for little money, the bus stop is within easy walking distance. Unfortunately, we could without research not very many possibilities for the meal go mind, here, other hotels certainly benefits!

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Charles
Iconic luxury propery downtown
  • Hotel not recommended
  • Singles
  • City break
  • October 2013
Iconic property with good downtown location; transit about 4 blocks walking. Room prices are good; add-on's will catch you. Parking is pricing and in Los Angeles "car is king," making overall nightly rate expensive. Unless you need to be downtown LA, suggest you check Pasadena for close-by less expensive and similar quality properties. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
Close
EVANGELIA
Stunning hotel choice!
  • Recommended hotel
  • Singles
  • Business trip
  • September 2013
This one is one of the best hotel experiences I ever had! The Westin Bonaventure has a great location right in the city center of the city,beautiful rooms and spaces and a delicious breakfast as well. The hotels architecture is unique, as its towers are linked through thr main floors. Finally the exterior glass elevators are a great experience. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Emiliano
Ok hotel
  • Recommended hotel
  • Singles
  • Other stay
  • September 2013
It is an OK hotel, even if food and service are not too impressive. At least prices seemed to be reasonable and the location is quite OK. You can find decent restaurants with ok food not too far from the hotel… read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    3.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
Close
Tod
Stayed for convenience, so impressed I will return
  • Recommended hotel
  • Families
  • Other stay
  • August 2013
Stayed here for a nearby concert, was a little hard to get to from North LA, BUT WAS VERY HAPPY WITH THE STAY. We stayed in Junior suite- very spacious, very friendly housekeeping. Had room service 4 times- came to us quickly, warm, better than usual food quality. The car parking downstairs for 4 PM check-in is VERY CROWDED-I recommend coming before 3 or after 5. The room layout with 5 "towers" with their own elevators is a little confusing at first, and there is an enormous space for 10+ restaurants on the lower 4 levels of the hotel- it ... was a treat just to walk around the lower levels (basically looming over the 6-storey hotel lobby) -sad to see 1/2 of the space unoccupied at this time.I felt we got our moneys worth, and the lobby hotel store was quite large and comprehensive it what it carried. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Isaac
Great archived
  • Recommended hotel
  • Singles
  • Business trip
  • May 2013
Stayed just two nights in this hotel, a shame because I really enjoyed my stay. The room was comfortable, with a huge, soft bed. Service was very good, same goes for breakfast. Would return there. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
Close
Matthias
Perfect, around los angeles to explore. archived
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • May 2013
Great hotel as a base, around la to explore. A metro station is nearby, so you are comfortable to/from the airport. The hotel diagonally opposite was with, so that you are the (of home booked) rental car from heart just organize and further drive could. The hotel is 'cool ', although the style already somewhat older. The pool is brilliant, a little 'new-york-feeling'. Convenient are some shops and restaurants in the hotel, in which the 'vital' supply... Very nice, if you ' new ' in the town is. The hotel is definitely recommendable! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Andreas
For city breaks excellent archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
We were there for 4 nights in this hotel, which is, around los angeles to explore. I would choose it again, if i to los angeles would travel. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
Close
Peter
Big hotel in a very good location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2013
Very large hotel in a convenient location in the middle of downtown los angeles Room and bathroom big enough. Windows from the ceiling to floor glazed and therefore great views. Lobby and hall a lot of concrete, but with watercourses, fountains and lighting effortless. Very expensive valet parking. Directions only over garage. We were almost überrumpelt, had fast our unload luggage and the car was immediately departed, because behind us the next guests waiting in the car. For forgotten items, we had to use the car later time-consuming again ancestors leave. Wi-fi only in the lobby free, in the room ... it is expensive! The hotel is much of travelers read hotel review
  • Room
    6.0

    Room and bathroom fine coffee maker with coffee Starbucks. In the bathroom shampoo until mouthwash everything available. However loud water noises from the neighboring rooms. Great views from the rooms.

  • Gastronomy
    4.0

    Many restaurants and shops in the hotel. Selection of fast food to a la carte. At the weekend, the most closed! The selection at breakfast and dinner is very small. Highly recommend is the revolving restaurant and bar in one of the towers.

  • Service
    5.0

    Staff friendly and nice. The room cleaning was in order

  • Sport & Leisure
    0
  • Hotel
    5.0

    Very large hotel in a convenient location in the middle of downtown los angeles Room and bathroom big enough. Windows from the ceiling to floor glazed and therefore great views. Lobby and hall a lot of concrete, but with watercourses, fountains and lighting effortless. Very expensive valet parking. Directions only over garage. We were almost überrumpelt, had fast our unload luggage and the car was immediately departed, because behind us the next guests waiting in the car. For forgotten items, we had to use the car later time-consuming again ancestors leave. Wi-fi only in the lobby free, in the room it is expensive! The hotel is much of travelers

  • Location
    6.0

    Very good location in the heart of downtown, in the middle of the financial district. Many destinations easy to reach on foot. On weekend very quiet. Little shops in the area. The hill st. or Broadway around 10 minutes away on foot. On the way there in the week however verkehrchaos!

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Timo
Great hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • February 2013
The hotel is located in los angeles down town about five minutes until the next underground station. The suite in which i stayed was equipped with everything what you need, two tvs, one in the living area and a in the bedroom, two bathrooms, safe, minibar, sofa, small kitchen and so on. You have from the hotel a great view on los angeles just very nice. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Markus
For a indulgence completely reasonable archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
The Westin bonaventure is also a bit outdated already. The room included bathroom was in good, more or less clean state (the rag to the americans first still forge) Which one however mention, the beds were in magnificent condition. The safe whereas worked unfortunately not, in the short time not also repaired. The breakfast buffet offers a wide selection and is reasonably priced representable. The parking rates are with 40 $/ day also very reasonable. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Viola
Good hotel in downtown los angeles archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • November 2012
Nice hotel, with very pleasant staff. The room was unfortunately not completely modern anymore and rather small however very clean and tidy. read hotel review
  • Room
    4.0

    Good standard, very clean and great view of downtown.

  • Gastronomy
    0
  • Service
    5.0

    Very friendly staff. Very helpful, polite.

  • Sport & Leisure
    0
  • Hotel
    5.0

    Nice hotel, with very pleasant staff. The room was unfortunately not completely modern anymore and rather small however very clean and tidy.

  • Location
    4.0

    Good location in downtown la, but was not lots to experience. Only some eating options and nearby the staples center, otherwise not very busy.

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Lisa
Good hotel however a bit impersonal archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2012
A bit disappointed I was from the 'cold' of the staff at the front desk. No smile or friendly guests, however rather simply release of the guests. Even when the hotel is huge and really nice is, is the staff also some friendly his. In certain areas will take you there only as a vip member or without some clothes and shoes at all. read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Daniel
Hotwire booking: Westin Bonaventure Los Angeles archived
  • Recommended hotel
  • Friends
  • City break
  • October 2012
The hotel is located in the downtown business district. For us as leisure travellers, the location was not the best as local public transport connections are quite bad in this area, especially in the weekends. The area is also generally deserted with not many people and not much going on. The hotel itself is very big, it has four towers - the design is very nice with a magnicifient lobby. Rooms are clean and they have large windows with great view. Room service was quick and efficient ~ we ordered extra amenities and they were delivered within 10 minutes. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    2.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
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Sven
Recommendable archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
Very modern and nice hotel in the middle of downtown. The hotel is recommendable and all rooms with sensational views. Only the bathroom is in the style of the 80's we could have stayed longer. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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