Hotel Shangri-La Singapore(5 stars)

22 Orange Grove Road Show map

Average rating

36 hotel reviews

    Rating by categories

  • Hotel in general
    5.8
  • Room
    5.7
  • Service
    6.0
  • Location
    5.5
  • Food and Drinks
    5.9
  • Sport & entertain
    5.4
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10 hotel reviews in Englishsorted by travel date
Hans
great hotel with the little extra service
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2011
We spent two nights at the Shangri la; and in the horizon club of tower wing. The horizon club offers not only on its own front desk on the 24th floor;, but there is also a bar with a magnificent view over Singapore. Alternatively, the can breakfast either in fine ambience, or in a large and noisy main restaurant are taken. Guests at the horizon club enjoy further free drinks, cakes and evenings (18 until 20 o'clock) a buffet. Free Wiki, which in the entire area (including pool) works well, is also included in the price. the guests come from ... all parts of the world; both people on business trip, as well as city holiday-Makers. as a current review led, is now (planned to May 2012) extensive construction instead, what the peace by the pool and in the garden area a bit disturbing. read more
  • Room
    6.0

    Our approximately 60 meters² large, stylishly equipped room on the 20th floor left nothing to be desired, the most we were impressed with the floor-to-ceiling reaching window, which a great view from the bed or by desk from possible. furniture and equipment was very of high quality and in new condition.

  • Gastronomy
    6.0

    I can only breakfast judge, which either on the 24th floor the tower wings (for guests at the horizon Club), or in the large restaurant on the ground floor could be eaten. At the horizon Club is the breakfast available, in the restaurant there is a very extensive breakfast buffet. There are dishes from all Parts of offers; which you also in the garden in front of the restaurant can be taken. the atmosphere here was during our stay ( immediate before Christmas, so many families with children on the way) very loud; this restaurant looks sober, not to say cold.

  • Service
    6.0

    The servicequalität in Singapore Shangri la is unbeatable; despite extensive traveling I had such a closed, friendly, competent and professional team nowhere under. You understands obviously, only the best to engage.

  • Sport & Entertainment
    5.0

    The really large pool surrounding park offers the best opportunity for movement early in the morning, or relax after an eventful day. Only the construction taking place right now cloudy the idyll; therefore there is also a sun departure. there is also a large fitness studio available, which we however not used.

  • Hotel
    6.0

    We spent two nights at the Shangri la; and in the horizon club of tower wing. The horizon club offers not only on its own front desk on the 24th floor;, but there is also a bar with a magnificent view over Singapore. Alternatively, the can breakfast either in fine ambience, or in a large and noisy main restaurant are taken. Guests at the horizon club enjoy further free drinks, cakes and evenings (18 until 20 o'clock) a buffet. Free Wiki, which in the entire area (including pool) works well, is also included in the price. the guests come from all parts of the world; both people on business trip, as well as city holiday-Makers. as a current review led, is now (planned to May 2012) extensive construction instead, what the peace by the pool and in the garden area a bit disturbing.

  • Location
    6.0

    the hotel lies a ten minute walk from the MRT station and orchard road in Singapore almost effervescent ter Mall-and nevertheless far enough road, an oasis of peace to be. The hotel offers a free shuttle bus available; the drive with the taxi from/to the airport costs about 30 SGD. we did most of our exploring the city by train (the subway); their network are very well developed.

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Daniela
Nice hotel, with noise.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2011
Very nice, classy hotel! We had a room in the valley wing, the rooms there are huge! Very nice, modern equipped and many games for example the curtains from the bed with switch on and go! The bathroom is very modern, huge and super clean. The hotel serves a good and proper, as we have never had a service (and we travel five stars). The only downside is, that the garden wing is currently being remodeled and therefore Lärmbelästigugn from 9:00 to 16:00 to come. That is a relax afternoon in green surroundings garden with huge large swimming ... pool (massages also available) enormously. The large garden the area is a major advantage of this hotel. The breakfast buffet was huge, there is certainly something for everyone. The quality is very high quality and delicious. The location is above the orchard road, not very central, but still acceptable. The staff are extremely friendly. The hotel is definitely recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Wolfgang
Right downtown, yet in the quiet
  • Recommended hotel
  • Families
  • Translated
  • City break
  • November 2011
A first-class hotel in the best city location, yet relaxing quiet. In five minutes on foot you are in the bustle of the orchard road, but the hotel pool (and hear) anticipates this nearby nothing. Once Shangri la, always Shangri la, and not just in Singapore. The individual houses this hotel chain you can reserve worldwide unseen. And in many cities you want, there also a Shangri la open. Sophisticated addresses there are many people in the world, the atmosphere in a Shangri la is very good and pleasant and I was very pleasant. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Judith & Sebastian
Great Hotel, great location!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
A great hotel, quiet location, right in the middle of the city. Orchard road is ten minute. To foot existed. The hotel is very upscale furnished very plush in a mix of elegance and modern. The best I have ever had in a hotel, the selection was huge and the restaurant is great modern decor. This hotel is absolutely great if you're in Singapore. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Markus
Good Hotel a little outside of the Center
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2011
The Shangri-la is a first class hotel in elegant-Asian style. The service was great-even though it's only one night stay we got free late check out and could use on the day of departure until 22:00 the pool and the sauna. wireless Internet is available free of charge in the lobby and at the pool and very fast. The breakfast buffet unique large and extensive. Loved it! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Robert
Luxurious days in a cosmopolitan city archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2010
Nice hotel close to the orchard road. You could feel the luxury and the profession of the staff everywhere Elli. The best is the breakfast buffet everything from West to Fernöstlich we had it included otherwise quite expensive. Pool area is an oasis in the middle of the millionenstadt. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Thomas
Good managed Deluxe Hotel in central location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2010
The Shangri-la hotel is situated at the top end of orchard road and is the perfect destination for extensive shopping. At check-in we were greeted by friendly and then led to our room. The room was very large and equipped with all the comfort a five star hotel equipped. Very nice is the pool area with a great garden. The check-in process was extremely wide almost too much what was offered. The options we can definitely recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Robert
Top hotel with flair archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2010
A Boutique hotel in a prime location in Singapore. We have found this except ordinary hotel was the best, which we have seen up to now. The service and also the taste of the offered Food was the best. We had the luck, that two nights on a terrace also seafood grilled meat was. Also were in the dining room sushi and vegetarian dishes. The room service was of the highest quality. Even in the early morning (0300 hours) our flight to 0830 hours--we were given a excellent breakfast. If this hotel and the services was sufficient, is probably much ... critical to others. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Hans-Peter
Great Hotel, gladly again archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2010
The hotel is located close to the orchard street, within walking or the hotel transfer can be achieved. We stayed in the tower wing and was very satisfied. We arrived at Singapore very early in the morning and have no problems at 07:00 A.M. our room without extra cost (= great check-in). The room was very large, very tastefully decorated and with a balcony (electric curtains!) provided. The bathroom was a decent size (separate shower), also tastefully decorated and very clean. The room service was perfect, no reason to complain. All the staff from the doormen, the restaurant ... staff to the pool boys were all very friendly and helpful. The breakfast (about €30, -per person) was great in the selection and quality of the food-a dream! Excellent is the evening buffet (around €45, -per person) with a gigantic selection across the Asian/European cuisine. Perfect food, excellent quality-every euro was well laid out. The hotel is in a great area and a very nice pool. In the prevailing temperatures I used as a refreshing dip. There is a nice Spa area, and a large fitness area. With the Singapore-a stop-over-could this hotel zuz. some additional services for about 200, -EURO per night-not a euro we're sorry! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Catharina
The best hotel in the world! archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2010
The Shangri-la is the absolute top class, nothing to complain about it. The staff concerned is only to the service is the absolute top class. I must say I was already there several times and I can really nothing bad to say about this. All thumbs up for the best hotel of the world absolutely! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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