Hotel Sofitel Luxembourg(5 stars)

5 Rue du Fort Niedergrünewald /Quartier Europeen Nord Kirchberg View on map

Average rating

40 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.5
  • Service
    5.6
  • Location
    3.9
  • Food and Drinks
    5.6
  • Sport & entertain
    3.7
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13 reviews for this hotel sorted by travel date
Michael
The one between the office buildings
  • Recommended hotel
  • Couples
  • City break
  • September 2014
The hotel offers fine architecture and a fantastic room with an ever better bed. We got an affordable booking from a secret deal @hotwire. The distance from the remote hotel area in Kirchberg to the city centre is approximately 3 km. So it's probably best to go by car, bus or taxi. The hotel is obviously primarily built to serve those who need to be in the city for business or politics. We used it as a basis for our weekend city break. We didn't use the restaurants, bars etc. but from a distance it all looked very good. One ... might expect a pool or a wellness area in these types of 4/5 star hotels. We would have appreciated it. Service was impeccable. The crew makes you feel more than welcome. during the weekend parking in the public area in front of the hotel is free. For the parking on the hotel premisses an extra fee has to be paid. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    2.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Violaine
Perfect welcome and caring staff
  • Recommended hotel
  • Singles
  • Business trip
  • May 2014
Very nice and professional welcome. Quick check-in and out. A nice choice of eating possibilities within the hotel and taxis available or very quick to come if you wish to go to the center. No direct shopping facilities but if you wish, you can jump in a taxi or very easily take the bus which brings you right in front of the Auchan shopping center on Kirchberg. You have there a great choice of restaurants, shops and, of course, access to the Auchan supermarket. To go to the center of town, you can also use the but network. The city ... is very well covered and you can get a day ticket for EUR 4.00 for all your bus rides (one way costs otherwise EUR 2.00). I love this hotel and will love it even more once they have changed the TVs in the rooms. It is planned for this Fall, I hear. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
Close
Lee
Service, rooms, quality - superb!
  • Recommended hotel
  • Couples
  • City break
  • July 2013
This is a great hotel. Staff were exceptionally friendly, welcoming and helpful and our room was outstanding. The cleanliness and finish quality could not be faulted. The room was amazingly comfortable and the feather mattress topper and feather duvet made for one of the best and comfiest night's sleep I've ever had. There are several restaurants and bars, but as with all luxury hotels, these are somewhat expensive. The choice of food and drinks offered, however, was very good. There are no bars or restaurants in the immediate vicinity, as the hotel is located in a largely business area of ... the city, out near the philarmonic concert hall. It is quite a quite a way out of the city centre, but this therefore means it is very quiet. As a tourist, the best way to get into the city centre from here is to hire a bike (there are several hire stations quite near to the hotel), and you will be there in 10-15 minutes. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Lucas
Excellent hotel near the EU Court of Justice
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • June 2013
The Court of Justice is located some 2 minutes of the hotel, hence the choice. The property was clean, well-cared for and work-friendly. The restaurants are very good, I especially recommend the tacos. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Paul
On weekend ok.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • May 2013
Hotel of the accor group outside the city in the district Kirchberg. The hotel is a bit hard to find, you have to cross the parking lot of the novotels drive, to the hotel entrance to get to. Chargeable parking. Procedural front desk, nice rooms, with ventilation possibility. During our stay, there was a meeting in the interior hall of the hotel, which was a bit annoying, so was at this time only a restaurant, le stubli. Quality and service without any complaint. Breakfast likewise. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.7
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
Close
Ingo
Still top
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
The 3. time in Luxembourg and the 2. time in this hotel. It is still perfect. Friendliness, cleanliness, luxury. Everything is available. We will happily come again and again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Kenji
Friendly and helpful
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2013
In general very well equipped hotel. The quartering in the floor, which because of renovation was rather a construction site is was a bit irritating. Very friendly and helpful staff. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
Close
Kinga
Wonderful
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
A really beautiful hotel, ideal if you just want to leave! The staff is multi-lingual and therefore is the communication very positive to mention. The cleanliness in the whole hotel is perfect. The attention to detail is noticeably available, pleasant aroma in marita's, music, beautiful decoration, everything seems to be thought out. The breakfast we had especially in memory; nothing was missing it us, the staff was very attentive! Clear recommendation! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
Close
Svenja
Great star hotel!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
I actually can not at all say a lot, except perfect. I have nothing about this hotel to complain about. Have the stay totally enjoyed even if i in business there was. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
Close
Chris
Good hotel
  • Recommended hotel
  • Singles
  • Business trip
  • October 2012
The rooms are spacious, the bed super comfortable, the working space practical and the bathroom regular. Breakfast was good, but could improve its coffee offering by providing a proper espresso. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ingo
Top hotel from A to Z archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2011
A Dream. The room was wonderful and with amazing comfy pillows and mattresses, the bathroom was elegant and tastefully decorated. The flat screen tv with ambilight German, French, Luxembourgish and Dutch television broadcasts. In the lobby you get excellent cocktails, unfortunately at a very high price (from twelve euro). The breakfast was absolutely delicious and varied even if relatively straightforward. But better quality instead of quantity. At long last the staff was very competent and able to give information in three languages fluently. We will definitely be going back again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
Close
Rolf
Zimmeraufsicht poor, toilet broken archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2011
Service, friendliness of the staff was good. However, the technology before the occupancy of the room be reviewed. In our bathroom was the toilet leaky and we got wet feet. A umbelegung in a different room was however not a problem. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    2.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
Close
Sascha
One of the best hotels archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2010
The luxurious Sofitel Luxembourg, there is little to say... Except for perfect! It must be a world class hotel. The rooms are very spacious, modern, new, the beds excellent, sufficient pillows available. The bathroom was also really earned its name, there decent large, nice is also the end window verdunkelbare chair. The breakfast in the hotel can also be seen, as well as the service. A perfect hotel, to stay in Luxembourg! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close