Hotel Jungfrau(3 stars)

Im Gruebi CH 3825 Mürren Show map
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Average rating

5.2/6

25 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.2
  • Service
    5.4
  • Location
    5.4
  • Food and Drinks
    4.7
  • Sport & entertain
    5.0
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13 hotel reviews in Englishsorted by travel date
Susanne
Gracious and charming pampered

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
For the great mountain scenery, the Ramsays nothing :-) for the hotel service already: here is paired professionalism with warmth, charm and attention-we as half board guests In good hands and pampered felt. We will be back! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Takuya
Very nice and friendly

  • 5.4 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • June 2012
The owner and employees of this hotel were very nice and friendly, we really enjoyed that. The train station after Allmendhubel is really close by, 3 minutes on foot. The view from the hotel was also wonderful, you can virgin by the window look, what a luxury is. In the room there is the possibility, Japanese Consignment, as well as German or other international mission to look. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Ms Li & Mr Ye
Perfect stay in the hotel, definitely wish to come back

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Countryside & spa
  • June 2011
The hotel is in perfect in all aspects, such as delicious Switzerland cuisine (better than the same ones in Luzern), friendly and kind host and hostess as well as other staff all of whom can speak fluent English. read more
  • Room
    6.0

    The room is very nice with excellent excellent balcony view of North face of Alps. Actually, North face of Alps is just opposite the hotel with no barrier between.

  • Gastronomy
    6.0

    delicious Switzerland cuisine (better than the same ones in Luzern) and other delicious food.

  • Service
    6.0

    very friendly and helpful host, hostess and staff, all of which can speak fluent English. They offer a variety of tourism brochures and give very detailed explanation on the hiking route and other questions.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The hotel is in perfect in all aspects, such as delicious Switzerland cuisine (better than the same ones in Luzern), friendly and kind host and hostess as well as other staff all of whom can speak fluent English.

  • Location
    6.0

    The hotel is located in the center of Murren. Only 3-4 minutes walk from the BLM (cable car station, from which one can take cable car to Grutschalp and then to Lauterbrunnen). Only 2 minute walk to the cable station to Allmendhubel, 4 minuite walk to the cable station to Schithorn.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Sara
Hotel Jungfrau, Murren - a gem! archived

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Countryside & spa
  • September 2010
Welcoming, friendly, airy & comfortable hotel with exceptional food & service - nothing was too much trouble. read more
  • Room
    5.5

    Clean, comfortable rooms with great views.

  • Gastronomy
    6.0

    Excellent food & service - the restaurant manager & his team are fabulous. We chose half-board & the options were great.

  • Service
    6.0

    Staff are incredibly friendly & professional, nothing is too much trouble.

  • Sport & Entertainment
    5.0

    Free access to the local leisure centre, internet access & hiking suggestions.

  • Hotel
    6.0

    Welcoming, friendly, airy & comfortable hotel with exceptional food & service - nothing was too much trouble.

  • Location
    6.0

    Murren is a beautiful car-free village, perfect for hiking.

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Rhoda
Fabulous staff and fantastic sites archived

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Other stay
  • June 2010
Beautiful rooms with lovely views, wonderful staff ( fabulous maitre de and bar tender, wonderful service with meals), terrific salad bar and food, efficient laundry service, easy access to 25 meter lap pool/ workout facility included, extremely friendly, professional and helpful staff read more
  • Room
    6.0

    Everything is at a very high level.

  • Gastronomy
    6.0

    Swiss cuisine, excellent food and drinks, reasonable prices, probably one of the most enjoyable bars ever ( friendly, fun, attentive, sharp bar man)

  • Service
    6.0

    excellent with languages, superb English, lovely with any arrangements needed-re. medical care, laundry

  • Sport & Entertainment
    6.0

    the pool and workout facilities are complimentary and a five minute walk away/ there are playgrounds all over the village and also a wonderful Alpine children's hike/ there are nice common rooms with games, television, a piano

  • Hotel
    6.0

    Beautiful rooms with lovely views, wonderful staff ( fabulous maitre de and bar tender, wonderful service with meals), terrific salad bar and food, efficient laundry service, easy access to 25 meter lap pool/ workout facility included, extremely friendly, professional and helpful staff

  • Location
    6.0

    convenient to cable car, funiculaire and workout facility, also convenient to grocery store and to hiking

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Marion
Very personal Address archived

  • 5.5 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • March 2010
A hotel, in which I have felt comfortable alone. Madam Göttschi is, as well as their staff, always very friendly contact person with a smile and good advice here. The hotel is located in the heart of the town, the ski slope ends in practically in the restaurants and the view from the room of the 'big 3' is gigantic. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
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Robert
Outstanding overall: friendly / professional staff archived

  • 5.8 / 6

  • Recommended hotel
  • Singles
  • Countryside & spa
  • August 2009
Very clean rooms; professional staff; great food (dinner and breakfast buffet is fantastic!) read more
  • Room
    6.0

    Very clean and roomy; bright, airey and fresh.

  • Gastronomy
    6.0

    Fantastic breakfast buffett! Very nice dinning room with great food severed professionally. The food service manager, a german fellow, is very particular that you enjoy your expereince.

  • Service
    6.0

    Helped me with any questions I had regarding activites around town, access to facilites & events.

  • Sport & Entertainment
    5.0

    Close proximity to community center which has a wide range of facilities available to guests.

  • Hotel
    6.0

    Very clean rooms; professional staff; great food (dinner and breakfast buffet is fantastic!)

  • Location
    6.0

    This Hotel is in the center of everything but quiet @ night.

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Allen
Hiking trip to Murren archived

  • 5.6 / 6

  • Recommended hotel
  • Families
  • Countryside & spa
  • July 2009
Just wanted visitors to know how friendly and accomidating the staff at Hotel Jungfrau was to my brother and I. The breakfast and dinner were both excellent. Every morning, Hotel Jungfrau would give each guest a newsletter detailing hiking proposals for the day. The staff made sure you know the route before you took off for your hike. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Mary
Outstanding value archived

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Countryside & spa
  • September 2008
For a 3-star hotel this one offers exceptional food way above its nominal category. The staff are universally highly competent, friendly and helpful, and comments are noted: on a previous visit we found the bathroom less than ideal, but this time were given a much better one without asking. One is made to feel very welcome indeed, but there is a pleasant lack of unnecessary fussiness. Spacious lounge/library available for wet days is a real bonus. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Julie
Home away from home archived

  • 5.3 / 6

  • Recommended hotel
  • Families
  • City break
  • September 2008
This is a 30-ish room hotel, but the staff makes it feel small and homey. Everything is clean and well done, and it's a great place for a quiet, relaxing vacation. The view is breathtaking! read more
  • Room
    5.0

    Clean, comfortable, and simple room with balcony. There's a cozy lounge with fireplace. Nothing bad to say.

  • Gastronomy
    5.5

    Wide menu options and good breakfast buffet with quality service.

  • Service
    6.0

    Very friendly and helpful staff. They're willing to go the extra mile and make you feel right at home. Their English is excellent and they're very knowledgeable.

  • Sport & Entertainment
    5.0

    The hotel gives you a card for free entrance into the sports complex. Wireless internet. Lots of hiking trails, easy access to the Schilthorn.

  • Hotel
    5.5

    This is a 30-ish room hotel, but the staff makes it feel small and homey. Everything is clean and well done, and it's a great place for a quiet, relaxing vacation. The view is breathtaking!

  • Location
    5.0

    Being a short cable car and train ride up from lauterbrunnen means that there are virtually no cars and you avoid the tourist crowds while still staying close by the major attractions. Plus there are lots of hiking trails.

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Lynn
Hotel Jungfrau is a lovely hotel in Murren archived

  • 5.3 / 6

  • Recommended hotel
  • Friends
  • Countryside & spa
  • August 2008
We spent 2 nights at the Hotel Jungfrau in Murren in August 2008. We were part of a guided tour with Alpine Hikers. The hotel staff are very friendly and accomodating, going out of their way to provide answers. The room we stayed in was very clean and comfortable with spectacular views - our only complaint with the room would be the height of the bathroom ceiling (it was located under the eaves) since we are both faily tall - but it was manageable. The fire in the common sitting area on the first floor was very much appreciated after ... returning from a very wet day of hiking! The restaurant serves a wonderful salad bar, and a good variety of food - ranging from the traditional Swiss Fondue to a number of interesting fish and steak dishes. Overall, the food was very good and the staff was both very efficient and entertaining. We would recommend the Hotel Jungfrau without hesitation. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Stephen
Superior Hotel Jungfrau archived

  • 6.0 / 6

  • Recommended hotel
  • Singles
  • Other stay
  • July 2008
Hotel Jungfrau is a superior establisment in every way...wonderful room accommodations, many with views of the spectacular alpine scenery in the area; very friendly and knowledgeable staff from the desk personnel to the dining room and bar personnel; world class dining room with fabulous food and service fit for a king, all with sensational views. I highly recommend this hotel for a vacation/holiday that will be truly memorable. You will want to come back again and again! I know I most certainly will!! Stephen Janzen Citrus Heights, California, USA read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Theresa
Hotel Jungfrau archived

  • 6.0 / 6

  • Recommended hotel
  • Singles
  • Countryside & spa
  • June 2008
This was a great holiday! The hotel is fantastic. The people are wonderful that run the hotel. The food was excellent. The location was perfect. I highly recommend Hotel Jungfrau for anyone visiting Murren in the future. You will really enjoy your stay there! I can't wait to go back! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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