Hotel Kristal(4 stars)

P.O. box 37 9007 Varna Golden Sands View on map

Average rating

475 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    5.1
  • Location
    5.0
  • Food and Drinks
    4.8
  • Sport & entertain
    5.1
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220 reviews for this hotel sorted by travel date
Janika
Real vacation
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
Me and my partner stayed at hotel Kristal in September for a week. We really enjoyed our vacation, because we got an awesome room (really loved the beige and turquoise coloured theme!), the staff was very kind and friendly. Also there were all the possibilities for relaxing (SPA, inner pool, outside pool area), the beach was about 5 minutes away. Thanks to this great experience we are sure that next year we will return. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Eileen
Just keep going
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2014
Just when you thought it could'nt get any better it reaches over100%Great Location read hotel review
  • Room
    6.0

    Given same room each year,all room's same standard

  • Gastronomy
    6.0

    Excellant never have any problem's with sickness.

  • Service
    6.0

    Cannut find a fault with anything same every time we go.

  • Sport & Leisure
    6.0

    there for the taking,very clean pool

  • Hotel
    6.0

    Just when you thought it could'nt get any better it reaches over100%Great Location

  • Location
    6.0

    Great location,beautful Hotel in beautiful surroundings and only 30mins transfer,which is another bunus.

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Marie
Unique experience
  • Recommended hotel
  • Singles
  • Beach holiday
  • August 2014
People working in the hotel create a feeling of friendly care and hospitality. Very good accommodation, excellent food and committed staff. I was highly impressed by the Animation Team - enthusiastic, funny, professional, with excellent approach to each person. They create the difference - making the vacation a wonderful interesting experience. I enjoyed the latino aerobic and water gymnastics with Sisi - so positive and dynamic, the Bocha game with Niko - great sense of humour and the cocktail games with the whole team. The entertaining shows and events were well prepared and performed with heart and devotion. I will ... gladly share with friends about the excellent atmosphere these young people create for the guests. You can do it) read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Kairi
Nice hotel for quiet vacation
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
We are very satisfied with our hotel - service was friendly and helpful, variety on food was very good (every day were new menu and diffrent counries dishes), pool was clean and entertainment team joyful (especially mambo jumbo dance). read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Paweł
Great hotel with best animators in the world!
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
Very good hotel with tasty food and huge variety of activities (also for children). I would recommend it to anyone coming to Bulgaria for their vacation. The hotel is located in quiet place of Golden Sands, so you can sleep easily:) read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.7
    Restaurants & bars in the area
    4.0
    Distance to the beach
    2.0
    Other leisure activities available
    5.0
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Stuart
A great all inclusive hotel!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
This is a very nice hotel ideally suited to families and couples looking for good quality accommodation for their holiday. The First impressions you get as you enter the main reception area is how clean,tidy and well maintained the hotel is. The hotel staff are all very friendly and welcoming and make you feel at home straight away. The animation team deserve a special mention because they were fantastic and really put a lot of effort into keeping people entertained all day long.Thank you Niko,Lily,Niki,Sisi and Plani ! The food and drinks were spot on ... and there was always a good selection to chose from during all meals as well as snacks and ice cream available in the afternoons. The pool areas were roomy and the sunbeds were comfy and plentiful. All in all a very good hotel and I would thoroughly recommend it. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Madalina
Beautiful holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2014
I would totally recommend this hotel. The staff was very friendly and receptive to our needs, especially the entertainment team who had a great contribution for the good time we have spent there. There were a lot of funny and different activities during all day long and we had a lot of fun. Also i would really say that the hotel was very clean in all areas, and the staff very receptive in this sense,. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    3.0
    Other leisure activities available
    4.0
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Chi
The best hotel to all kinds of travellers!
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
We arrived to the hotel and got the room immediately. We didn't understand how to unlock our hotel room, but there was very helpful cleaning lady who showed us. Loovve the spa and wellness centre! Hotel was cleaned daily. One minus for the hotel because of the rude reception lady. read hotel review
  • Room
    5.0

    Size of the room was good for us. I liked the balcony, and big windows. Liked to wake to the sunshine every morning. The tv was small and old, but it didnt bother us because we didnt watch tv once. Air conditioner was good.

  • Gastronomy
    4.0

    There were a restaurant with buffes, ala carte restaurant, lobby bar and pool bar. With all inclusive package we get to eat buffes, and drink alcohol/non alcohol drinks as much as we wanted. Custoner service was excellent, drinks were amazing, but the lunch buffes were not so good. Dinner buffes were nice because they had all kinds of theme somedays, such as meditterian, pirates...

  • Service
    5.0

    Service was amazing! The cleaning ladies were so nice and hardworkers. Cooks at the restaurant were so funny. All of the spa and wellness centre's workers made my vacation more than perfect! They know how to do their job but still not forgetting the customer service skills.

  • Sport & Leisure
    6.0

    The Animation/entertainment girls and guys were so happy all the time, they even made me smile for just being themselves! My man planned a surprise proposal for me in 14th august 2014, and the entertainers helped him to plan it. The proposal came a shocked to me, didnt expecting that to happen. So for the last time, special thank you for Sisi and Nico, for making our day so rememberable and perfect! I will never forget you guys! Love the morning streching, exercises in pool, dance lessons and the competitions and concerts. I would recommend this hotel because of Sisi and Nico!

  • Hotel
    5.0

    We arrived to the hotel and got the room immediately. We didn't understand how to unlock our hotel room, but there was very helpful cleaning lady who showed us. Loovve the spa and wellness centre! Hotel was cleaned daily. One minus for the hotel because of the rude reception lady.

  • Location
    6.0

    Very near to shopping places, restaurants and bars.. Only few minutes walking distance. The hotel also has a small shop, where you can buy everyday-needs.

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Cheryl
Lovely all inclusive hotel with great food.
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
This was an excellent hotel and I would definitely recommend it to anyone, couldn't fault anything about it. The entertainment was great and kept you entertained all day even if it rained they thought of something for you to do, not a dull moment :) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Heidi
Freidnly atmosphere
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2014
We stayed at this Hotel for onhe week in May and decided then that we would like to go back later this year and now we have just come back for one more week there. We are so satisfied that we have decided to stay for 2 weeks in August next year. This hotel have everything we are looking for, nice atmosphere, very friendly and helpful bartenders and animation team. It is a family friendly hotel with lots of activites for the children, like childrens disco. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Charlotte
Very nice and friendly hotel, lovely staff
  • Recommended hotel
  • Couples
  • Other stay
  • August 2014
Looking forwerd to come back next year :D Very beautifull room - good bed. The staff in the reception is so nice - love them almost like family. The renovation is very nice - good work. we'll be back. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Agnieszka
Great holidays
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
Great hotel for families with children, but four stars for it is too much. Best animators, who provide you many entertainments during your stay in the hotel. Really good, clean pool, but the beach was too far away from the hotel. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Other leisure activities available
    4.0
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Kasper
Excellent place
  • Recommended hotel
  • Families
  • Other stay
  • July 2014
Great hotel with a nice staff, perfect entertainers, good food and nothing bad to say. During the day there is a lot of opportunities to play football and other things with the entertainers, who are very friendly and nice to be around. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Marie
An amazing holiday at Hotel Kristal!
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
We liked Hotel Kristal very much and would like to come back in the future. The animation team was amazing. They had a lot of fun activities and fantastic shows. We had a super holiday at Hotel Kristal :) read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
Natasha
The best hotel I have long been in
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
It was the best experience, all the activitict there was from the morning to the evening was great. The people who work there was always ready for a laugh. Everyday there was always a large selection of good food, there was food for all taste buds and certainly something that everyone likes. I would definitely recommend this hotel for both children, adolescents and adults!! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    4.0
    Other leisure activities available
    6.0
Close
Costica
Great holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
The entertainment team was very good! I wish to be there next year also!It was a great holiday! The food was good,the room was nice and we also liked very much the entertainment team!They were very friendly! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    4.0
    Other leisure activities available
    6.0
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Kjell
Best holyday ever!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
We are very satisfied with our stay at Kristal hotel in the the golden sands area. And specially the entertainers in the hotel area, they were very kind. And the teenagers were very pleased with the sports entertainers. We hope to come back next year :-) read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Mailyn
Would love to come back. thank you
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Very nice. Only negative thing I can think of was the Internet connection. Our travel company promised internet in the room but it was out of order. So it was only internet in the lobby. It made it very hard to surf because of bad connection when a lot of people was on at the same time. This was a big disappointment for my teenager. Really hope you will fix that soon. read hotel review
  • Room
    6.0

    Very good service. Clean room and our cleaner made it nice and put a little extra touch to the room with different ways to make the beds every day.

  • Gastronomy
    6.0

    Very nice and clean dining area. Large variety and delicately shown buffet.

  • Service
    6.0

    Everything was perfect. Friendly staff.

  • Sport & Leisure
    6.0

    Both me and my kids loved the entertainment and the entertainers were so nice and inclusive. They made our whole experience so much better. And we are still dancing the mambo jambo dance every day.

  • Hotel
    6.0

    Very nice. Only negative thing I can think of was the Internet connection. Our travel company promised internet in the room but it was out of order. So it was only internet in the lobby. It made it very hard to surf because of bad connection when a lot of people was on at the same time. This was a big disappointment for my teenager. Really hope you will fix that soon.

  • Location
    6.0

    I´m glad we choose a hotel not to close to the beach. So we didn´t have to her the partying all night long. It was calm and quiet at night.

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Pia
Very good experience in Golden Sands
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
A nice and cosy hotel with mostly families as guests. read hotel review
  • Room
    5.0

    The room was really fine. The beds were good, lots of spare, A Nice balcony. All we needed was there.

  • Gastronomy
    5.0

    The food was good. There were always A lot of different food to choose between and there were no empty places in buffet. The staff were very good at cleaning out the plates from the tables and overall dating and drikningen at the hotel was A good experience.

  • Service
    5.0

    The service was really good. Very friendly staff who were very helpfull. The cleaning of the room was very good and there were always something funny made out of the towels which the kids enjoyed.

  • Sport & Leisure
    5.0

    The Animation team at Hotel Kristal was super fantastic. Those five Young persons really understood to make us feel at home. They were very good at giving our kids A great time. The mini disco was fun for the kids. All the entertaintment during the Day was also A lot of fun. And the Animation team really did A great job when they had their shows in the evening. We are very impressed. We had A wonderful time at Hotel Kristal - also thanks to the Animation team :-) The pool area was fine - lots of sunbeds for everybody. Unfortunately was the footballfield closed during the daytime and you had to pay if you wanted to play football. It would have been Nice if the kids could just play football when they wanted to.

  • Hotel
    5.0

    A nice and cosy hotel with mostly families as guests.

  • Location
    5.0

    Located just a little away from the Beach and all the bars which made it nice and quiet at the hotel. And you could walk to the Beach in just ten minutes.

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Janne
A nice holiday in Hotel Kristal
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
We enjoyed our one week holiday at the Hotel Kristal. I stayed there with my girlfriend. The Animation team was awesome) simply the best entertainment team we have come a cross to. Thanks Nikola, Sisi and the rest! Very friendly, always smiling and in a good mood. They really made the days a lot more entertaining and interesting. The food wasn't to my liking too much though: there were a lot of variety, but the quality wasn't as good as I would have hoped. Some of the meat was not too tender and a bit undone. The pool area ... was crowded but that didn't bother us too much. The people working at the hotel were very friendly and professional. The bartenders especially were very quick in service. No queues at all and drinks were always served with a smile! Greetings to Stoyan, Doncho and Boyan, just to name a few from the great stuff. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
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