Hotel Kristal(4 stars)

Bulgaria, Varna 9007, Golden sands, P. O. box 37 Show map

Average rating

319 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    4.9
  • Service
    4.7
  • Location
    4.7
  • Food and Drinks
    4.2
  • Sport & entertain
    4.6
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174 hotel reviews in Englishsorted by travel date
Jennifer
Pleasant vacation, however not again!
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • September 2012
The hotel has a great location! Only a few minutes to the 'shopping-mile' and then leads directly to the beach. The frontdesk manned around the clock, however the staff are unfriendly and very incompetent. The cleaning ladies make your work great. The hotel makes a very well maintained and clean impression. There were all nationalities represented ( russians, English, dutch etc.) , from young to old. read more
  • Room
    5.0

    Rooms were clean. There was a fridge, where drinks could be stored. The tv is very took some getting used to, very small and black-and-white picture. 4 German channels.

  • Gastronomy
    2.0

    There was a restaurant and a bistro. Daily fries, pasta and rice serves. A little vegetables and mostly only one type of meat, the every day repeated. The salad buffet was daily from cabbage, carrots, gherkins and green salad. There was no variation. The soups only toast enough, no decent bread. The drinks are all gepunscht, and cocktails had to be paid separately.

  • Service
    3.0

    The staff at reception and in the dining room is quite unfriendly. Maid and bar staff are very nice.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel has a great location! Only a few minutes to the 'shopping-mile' and then leads directly to the beach. The frontdesk manned around the clock, however the staff are unfriendly and very incompetent. The cleaning ladies make your work great. The hotel makes a very well maintained and clean impression. There were all nationalities represented ( russians, English, dutch etc.) , from young to old.

  • Location
    5.0

    Directly at the 'party mile', nevertheless peacefully located, so the noise did not receive.

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Melanie
Nice hotel, great service
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We had a very nice holiday. The hotel is very well maintained and in good condition. Over the swimming pool I can however nothing say. We didn't use it, since we every day to the beach went. For young people it's a great hotel. With older people I am not sure, if it is not too loud could be. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Frank & Sonja
Four star too much,
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Near longer stay- repetition of the speiseangebotes, meat underdone in general very greasy. At al vacation drinks stretched. Charwomen friendly and very pleasant what you staff at front desk can't say. Animation at the pool bad and very pushy, annoying stay, furthermore we post respectively postal cards shipped up today not arrived, vacation was in September we now have almost November read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Eugen
Good and clean hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
It was a really great vacation in the good one and clean hotel It is definitely recommendable Hotel was to 60% with German tourist occupied Staff was very nice and friendly We were satisfied! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Tina
Beautiful reasonably priced four star hotel in hillside
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2012
Excellent hotel, somewhat remote on a hill located. Distance to the beach is about 10 to 15 minutes walk. The rooms are in good condition ( carpet, small fridge, spacious balcony, no safety deposit box, tv - German program: ARD /ZDF/ RTL/RTL II) before the bathroom ( tiled, large shower, washbasin, mirror, hairdryer, toilet) with laminate floors. The rooms are the walls are a bit thin but completely okay. However the partygoers not to be missed and the speaker sounds from the outside is late in the night to hear, the you should be aware. The food ( all inclusive) ... is very diverse - vegetarians will find great things. There are only 2 elevators for the many guests, this is clearly too few and takes often very long. The wellness area is okay, a little musty and it is cool atmosphere, me has the massage not very relaxing. In short: great price for a beautiful hotel. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    3.0
    Other leisure activities available
    6.0
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Mona & Daniel
Nice hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We were 14 days in the Hotel Kristall. The entire area was clean, particular emphasis should be on the cleaning of the rooms. During dinner times you could always found something a tasted, even if the food after a couple of days became somewhat monotonous. ( but this was yes in many hotels) Basically we can recommend the hotel, the value for money ( which you yes always consider ) is really reasonable. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Nina
For people with not too high expectations ok!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
The hotel is very large, and was in the low season beginning September not fully booked, which was also good, since it to the peak in the restaurant mostly nevertheless was very busy. The food was okay, but culinary delights you can't expect! The breakfast was mostly the best on the whole day, the warm food was OK, but tasted quite bland. Cleanliness in the room was barely oK-despite tip was unfortunately not really good. In comparison to other hotels there was but completely fine, if you are not too picky. To the beach about 10 minutes walk, there is ... also the party mile, and shops. Disco's and bars but far enough way, so you in the hotel your peace has, if they want them. The beach itself was clean, however you have to free land search, if you don't a lounge chair pay I would like. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.7
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Peter
Great swimming vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
All in all a very nice holiday in the Hotel Kristall. We had booked all inclusive and the food was really reasonable. Very nice for us was the à la carte dinner, which 1 times in the stay at the all inclusive included is. You had the choice of four different menus. Complaints are merely the drinks at the bar evenings ( the alcoholic cocktail, which in the all inclusive included was, was not enjoyable, the beer was however good and also mixed drinks ( whiskey coke, Vodka Lemon.) one could drink). Furthermore you should know, that one the ... chairs at the beach only against a charge gets, you can but also good simple a bit further the back of the hotel with the towel on the sand (so we did it-) ). read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Jens
Not recommendable
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
You can tell, the in September as tourist no longer required. Every day there was afternoons and evenings the same food and always cold. Cleaning of the rooms was only superficially, found under our beds yet sales receipt from Augustgästen. Faucets and shower totally calcified and with lime around. Tv only in black /' white and almost no picture. Furniture and general Fixtures broken or not clean. Mattresses and Schohner stained and old. Pool bar opened and closed, when as you want. By the pool were already several loungers and about 3 meters away of US abgekärchert. Animation absolutely bad ..., in the evening only 30 minutes. In the lobby there were leather sofas, the already completely saggy were. In our opinion not worth 4 stars. read more
  • Room
    1.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    1.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    1.3
    Family friendliness
    1.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    4.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    1.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Sabrina
Alltogether it was great
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
We had unfortunately the wrong room: it was very small, two providing -beds instead of one double bed ( as booked), a closet, where a door not correctly opened and the room was very small. Twice no fresh towels and it was made not correctly clean. The rooms from other guests but were immaculate. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    2.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Daniela
Great vacation - nevertheless definitely not again
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • September 2012
The hotel itself looks bright & friendly, offers wellness and the first impression pleasure on a nice holiday! There is a large great terrace. The hotel has many rooms, nevertheless one felt not lost. read more
  • Room
    5.0

    The room was okay and tidy. On the balcony you can evenings unfortunately not very long sit, since the light early off.

  • Gastronomy
    2.0

    We immediately noticed the rich selection at the buffet ( almost every evening themed buffet) at warm meals, side dishes, fresh salads and in particular the cleanliness on. Nevertheless are particularly the pasta absolutely not recommendable. The noodles are very mushy and overcooked. After o'clock costs even the alcoholic beverages something-taste but also much better as the cheap bulgarian alcohol previously, for all inclusive guests, is being served. Even the mineral water at the bar partly to chlorine tasted \u263a We had all-inclusive - for families with children probably advisable, for enterprising young people not really.

  • Service
    4.0

    Barkeeper, service and cleaning lady were always very friendly but at the front desk sit partly very poor tempered people. The rooms were cleaned daily and the towels - if you wanted - changed daily.

  • Sport & Entertainment
    4.0

    The pool we liked. Animation unfortunately not very entertaining.

  • Hotel
    4.0

    The hotel itself looks bright & friendly, offers wellness and the first impression pleasure on a nice holiday! There is a large great terrace. The hotel has many rooms, nevertheless one felt not lost.

  • Location
    5.0

    The hotel lies a bit on the inside. To the beach/ center approximately 10 to 15 minutes. If you evenings go, the hotel lies in perfect location: just about the terrace go, some stairs down, leads to a small alleys. The city respectively party mile on foot it are about 5 minutes.

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Oliver
Disappointed... To the end of the season was the air...
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
To the end of the season the staff were probably not more so motivated and partly also unfriendly. Middle the week was the buffet on half limited. The diversity left nothing to the imagination, the taste was monotonous. Mornings you had to partly 10 minutes to wait until rolls after were put. The staff came with the clearing not afterwards. Everywhere dishes not more occupied tables. At the day of arrival evenings we were right to eat skillfully, since only 15 minutes mealtime remained and 15 minutes later was mercilessly cleared away, even though we with the food had started. ... At the bar has despite all inclusive only one 2 drinks received. We were with a 2. couples verrelst and so always had to 2 persons to the bar drinks get. There is at the pool bar and of the lobby-bar only a small selection at all inclusive-drinks, the rest, there is only at a charge. The all-inclusive offer has already been at 21:55 hours finished, so absolutely promptly. The pool was totally too much chlorine. The loungers are so close together, that you are right in with the neighbors is. The complex to the pool is very small. The fitness room was because of broken device and musty air not to use. The rooms were only superficially cleaned. The sun was shining in the room one saw clearly still very much dirt (for example fingerprints by suntan creams at the doors, etc.). The way on footh to the beach leads directly at the shopping arcade over. On a steep (unsafe) stairs abbreviated takes the way on footh circa 10 minutes. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Sebastian
Sun, beach, party& all inclusive! ;-)
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Extremely clean hotel, with very dedicated, motivated staff. The rooms were very well maintained, the bathrooms surprisingly modern. The room service was very nicely. Everything super! You consider 4 stars Bulgaria are probably 3 German. But I think 3.5 they should have! read more
  • Room
    6.0

    Great! Large, clean, and on the 6 floor even with very beautiful view of the sea! Bathroom very nice! Fridge was also there. I was positively surprised!

  • Gastronomy
    5.0

    A star reduction, because you still very high expectations to reason put... ;-) no seriously for typical of the country it was fully okay. Tasting good and very plentiful. Many salads and tasty fresh fruits! A special compliment to the bar -team, an absolutely funny team.

  • Service
    6.0

    Really friendly, motivated, every wish was fulfilled! Besides speaking mother tongue, English, German, Russian.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Extremely clean hotel, with very dedicated, motivated staff. The rooms were very well maintained, the bathrooms surprisingly modern. The room service was very nicely. Everything super! You consider 4 stars Bulgaria are probably 3 German. But I think 3.5 they should have!

  • Location
    6.0

    Perfect location, 3. Row, so a bit by the parties out of the way. The is however positive, if you rather want their peace and quiet. 5 minutes to the first party corner, 10 minutes to the beach. Park-like, very well maintained garden area with very nice, also well maintained pool area!

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Franziska
If you have a requirement has, is not
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • September 2012
Disasters vacation. Food is terrible, except side dishes like potatoes nothing edible. It is only instant coffee or you have pay and the in all-inclusive. Staff extremely bored and unfriendly. Sheets too short for the beds, after short move is on the mattress the very neglected. The pool is very dirty above all in the corners. Never more this hotel. Goes someplace else now, the positive recommendations not understand. One may for this hotel no expectations have, especially not the food. read more
  • Room
    3.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    1.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    3.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
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Jörg
Nicer than expected
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
The hotel and the competence was really better than expected. We also had here HolidayCheck looked. Can therefore confirm, that it a very well run hotel is. Especially the food was varied. The waiters were multiple themes ( fish-evening, Bulgarian evening and so on) dressed. Front desk could at any time German and was always friendly even with 'stupid' questions (after toilet paper). We really enjoyed it. It was so as expected, but actually even better. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Klaus
Price-performance -proportion more than good
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2012
The hotel is in very good condition and the management paid attention to, that it stays like this. Many details ensure, that the guest a stylish and thus wohlfühlspendendes ambience. read more
  • Room
    6.0

    My room was on the 4th floor, to the pool-/ garden out. It was big enough, functional, with large bath and really important... Absolutely clean.

  • Gastronomy
    4.0

    The kitchen was diverse and tried, the origin of all guests and their local tastes. Even if I not always everything tasted, I always found something.

  • Service
    6.0

    The service is from a to z above average. From management about front desk, animation, bar and serving staff, in the wellness area to housekeeping... Everything perfect! Depending on how heavily the contact to the guests was, are knowledge of German sufficiently degrees available. Especially I must thank to miro (spa ), Stanislav ( bar) and vivi (housekeeping) thanks!

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The hotel is in very good condition and the management paid attention to, that it stays like this. Many details ensure, that the guest a stylish and thus wohlfühlspendendes ambience.

  • Location
    5.0

    Contrary to all, previous catalog and other descriptions the hotel lies rather in the 3-4. Row to the beach. The path there is more than usually otherwise suggested to. For those who don't like is however the small railroad since, connected however with the cost of Lev 3, -(= about 1.50 Euro per streckensegment ).

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Jan-Henric
Quiet residence with Partynähe
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Pleasant staff if personal contact. High Sauberkeitsanspruch -always cleaning staff to see. Furniture looked seen ageing, but intact. Only a small small CRT TV. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Christian
Great hotel but unfortunately not the food
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is normally great. The rooms are clean, the staff very friendly and always helpful. It has only evenly no beach area which constituted us however nothing because the pool is very nice and there was always enough chairs. Even if you to the beach wanted are die10 -15 minutes on foot not so bad, as you pass through a shopping street and one of the way not at all that long way. The only fault is just the kitchen. The food was constantly cold and very greasy. read more
  • Room
    5.0

    The room was big enough a fridge was also available. Also the mattresses were very good and not as often worn out. A safe can at the front desk for 60 leva for 2 weeks are available for hire.

  • Gastronomy
    2.0

    Over the quality of the dishes I don't want to write it is not worth it. But the one in al once per week a -course menu can order in which then water available after chlorine tastes and the wine pay and also no other drinks gets is for me a cheek. Of course this food was cold. A absolute characteristic are the minced beef-noodle dishes where the chef cinnamon has processed.

  • Service
    6.0

    The staff are always very polite and helpful also from supposedly bad German knowledge at the front desk the I other reviews read had no trace, of course, not all of them speak fluent German, but are constantly committed help in broken German. Very nice were the figures ( swans or butterflies) the maid with the towels on the bed made.

  • Sport & Entertainment
    4.0

    A utility closet as fitness room to declare is not the fine English art. But the pool compensates is really great. The animation is rather poor, we have however also not used.

  • Hotel
    5.0

    The hotel is normally great. The rooms are clean, the staff very friendly and always helpful. It has only evenly no beach area which constituted us however nothing because the pool is very nice and there was always enough chairs. Even if you to the beach wanted are die10 -15 minutes on foot not so bad, as you pass through a shopping street and one of the way not at all that long way. The only fault is just the kitchen. The food was constantly cold and very greasy.

  • Location
    5.0

    The hotel is very central and nevertheless relatively quiet you can see the music of the Oberbayern from you until: o'clock mornings treated to music is. However against helped balcony door closed and air conditioning at then can you get a good nights sleep and the noise not more ( we had a room on the garden side).

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Marcel
Of 85% recommendation I expected more
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
With a empfehlungsrate of 85% I thought really it would be a great hotel. My conclusion. Who a vacation true to the motto being stingy is cool like is in the right place here. Who a clean room and delicious food on vacation would like is here definitely wrong. What my girlfriend and I extremely disgusting found, was the loose drübergelegte bed sheet, so after two movements on the naked mattress was. US tip: sets a hundred and go to Grifid Arabella. As we were last year. Simply super. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.3
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    4.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Thomas
Great holiday in nice hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Nice beach vacation in a great hotel. The only the bothered us a bit was the selection of dishes. There was always enough to eat there however the selection was not very big. Can but also because of the end of the season and our hotel was only half full. The staff are very friendly. To the beach you have to walk a little. Is however not a problem. All in all I can only recommend the hotel. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Other leisure activities available
    4.0
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